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2011 Ford F-350

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Ford F-350 do not stand out strongly from the model-year median of 93.

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When problems were reported

Mileage at the reported incident

112 reports with mileage · 24 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports3 fire reports3 injury reports

Unknown Or Other complaints

8 reports
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Mileage unknown · Apr 29, 2023
SteeringUnknown Or Other

I own a 2011 Ford F-350 Lariat Dually truck and was driving down the highway at approximately 60 mph, when I hit a bump in the road and all of a sudden my truck started to shake violently. I didn't know what happened as this was the first time this has ever happened. I thought something happened with the rear wheels on my truck.…

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I own a 2011 Ford F-350 Lariat Dually truck and was driving down the highway at approximately 60 mph, when I hit a bump in the road and all of a sudden my truck started to shake violently. I didn't know what happened as this was the first time this has ever happened. I thought something happened with the rear wheels on my truck. I was shaken up, scared and had to stop on the side of a busy road to see what it was. I looked around the truck and didn't see anything and was unaware of the famous "Death Wobble" that are notorious on F-250 & F-350 Ford trucks. I then returned to the highway with my flashers on and drive, but at a lot slower speed because I was unsure of what caused the shake. I was able to make it home safely and I told my husband about it. He wanted to see if it would happen to him so he took it for a spin and it happened to him 3 times in a 5 mile trip. Therefore he came home and parked the truck. We took it to Ford and they advised that this issue is common. Having a vehicle with this unwanted feature is a concern as we purchased this truck to run a business and now it just sits. Please put yourself in others shoes. Imagine you are traveling 70 mph down the interstate with a loaded trailer and you hit a bump or change lanes and the death wobble starts to happen. Would the driver be able to prevent a horrific accident from happening or cause one by trying to slow to an acceptable speed and sometimes completely stopping just to get the uncontrollable shaking to stop. This could cause a very bad outcome for the driver and possibly other unsuspecting drivers that are unaware of the issue / situation. This is not the situation any driver wants to be in on any highway. Please consider doing a recall on all Ford F-350's trucks so that this issue can be corrected and give owners peace of mind. Imagine if your family was traveling and this happened. I ask you, how would you handle this situation?

NHTSA ODI #11519623

Mileage unknown · Jan 6, 2023
Unknown Or Other

Death Wobble in 2011 Ford 350 Super Duty double cab long bed. 1st time happened Oct 29th 2022 heading to Gail TX. Construction on road and went down a bump and it started then. 2nd time & 3rd time (Nov.2022) within a few minutes of each time, going down a road and hit bumps within a couple of miles of each other and did death…

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Death Wobble in 2011 Ford 350 Super Duty double cab long bed. 1st time happened Oct 29th 2022 heading to Gail TX. Construction on road and went down a bump and it started then. 2nd time & 3rd time (Nov.2022) within a few minutes of each time, going down a road and hit bumps within a couple of miles of each other and did death wobble again. As I have a Down Syndrome daughter and a grandchild still in a back facing child seat, this death wobble is a definite safety issue in transporting them. I am currently waiting on a mechanic to look at it. Have not yet had time to take to Ford dealer in town closest to me.

NHTSA ODI #11500458

Mileage unknown · May 3, 2022
Unknown Or Other

My low mileage 2011 F350 has what has been called a "DEATH SHAKE". If while driving at highway speeds I hit a bump the wrong way the front wheels seem to go in non-parallel directions, causing the vehicle to bounce from side to side. During this time there is no control or steering possible. The goal is simply to hang on and not…

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My low mileage 2011 F350 has what has been called a "DEATH SHAKE". If while driving at highway speeds I hit a bump the wrong way the front wheels seem to go in non-parallel directions, causing the vehicle to bounce from side to side. During this time there is no control or steering possible. The goal is simply to hang on and not get thrown from the seat. (The bouncing from side to side has destroyed my relatively new shocks.) Braking hard to slow the vehicle will eventually realign the wheels and allow me to regain control. This has been happening for over a year. In September 2021 I paid over $2,500 to Capital Ford, Hillsborough, NC for the problem to be repaired. They replaced a rod and ball joint in the front end, aligned the front wheels, and told me the problem was fixed. I still have the problem. I am very surprised, and apparently lucky, that I have not been involved in a major accident or run off the road into something while my truck was bouncing from side to side and I had no control. (I have ended up off the road but have been lucky enough to have not hit anyone.) When this happens, vehicles around me get as far from me as they can as it is quite clear something very dangerous is happening. My wife's internet search turned up many F350s with EXACTLY the same problem. This is where I learned this was called a "death shake". Her search also showed that Ford does not seem to know what to do about the problem, as they have no standard fix for the repair and many "fixed vehicles" still exhibit the death shake. At this stage I don't know what to do with the vehicle. Its book value is over $20,000, yet I don't dare sell the vehicle as it may kill someone. I clearly can't afford to junk it. Ford apparently doesn't know how to fix it. It's that or Ford isn't willing to admit this is a major design flaw and is unwilling to incur the cost of a recall. My only hope at this stage, is for the NHTSA to order Ford to recall and fix the F350 front ends.

NHTSA ODI #11463267

Mileage unknown · Jun 12, 2021
SteeringSuspensionUnknown Or Other

ON 5/8/21, WHILE DRIVING AT APPROXIMATLY55-60 MPH, I HIT A POTHOLE ON HWY231 SOUTH (4 LANE) AND THE FRONT END OF MY 2011 F350 TRUCK STARTED TO SHAKE VIOLENTLY AND BECAME HARD TO STEER. I HAD TO ALMOST STOP BEFORE IT QUIT SHAKING. I WAS AFRAID WE (WIFE & I) WERE GOING TO LOOSE CONTROL AND HIT ANOTHER VEHICLE. I TOOK IT TO A REPA…

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ON 5/8/21, WHILE DRIVING AT APPROXIMATLY55-60 MPH, I HIT A POTHOLE ON HWY231 SOUTH (4 LANE) AND THE FRONT END OF MY 2011 F350 TRUCK STARTED TO SHAKE VIOLENTLY AND BECAME HARD TO STEER. I HAD TO ALMOST STOP BEFORE IT QUIT SHAKING. I WAS AFRAID WE (WIFE & I) WERE GOING TO LOOSE CONTROL AND HIT ANOTHER VEHICLE. I TOOK IT TO A REPAIR SHOP AND AFTER INSPECTION, THEY TOLD ME THERE WAS A PROBLEM ONLY A FORD DEALER COULD FIX. THE SHOP HAD SEEN THIS BEFORE AND FORD REFUSED TO TELL THEM WHAT PARTS WERE NEEDED TO DO THAT FIX. ON 5/12/21, I TOOK THE TRUCK TO TALLASSEE AUTOMOTIVE FORD DEALER FOR REPAIR. AFTER INSPECTION, THEY SAID THEY KNEW THE PROBLEM AND COULD FIX IT FOR $1100 (OR $11?? SOMETHING. I WAS FLABBERGASTED AT THE AMOUNT, BUT HAD TO HAVE IT FIXED AND AGREED. THEY OREDERED PARTS AND CALLED TWO DAYS LATER TO COME PICK IT UP. UPON ARRIVAL, THEY SAID MY BILL WAS $1450. I COMPLAINED LOUDLY THAT THEY TOLD ME $1100 SOMETHING. AFTER CONSULTATION BETWEEN SOMEONE I DID NOT SEE, THEY AGREED TO DISCOUNT IT BY $300. LATER SOMEONE TOLD ME THEY HAD HEARD OF THIS FORD PROBLEM AND I SHOULD LOOK IT UP ONLINE. I DID AND FOUND STORIES ABOUT SOMETHING CALLED THE "DEATH WABBLE." MY PURPOSE FOR THIS COMPLAINT IS TO ADD MY VOICE TO THE GROUP OF PEPOPLE WHO HAVE HAD A SIMILAR EXPERIENCE AND MAY REQUIRE FORD MOTOR COMPANY TO TAKE RESPONSIBILITY FOR THEIR OBVIOUS DESIGN FLAW THAT COULD CAUSE INJURIES OR DEATH TO UNKNOWING PEOPLE. AS FOR THE REPAIRS, IT SEEMS THEY REPLACED EVERYTHING BETWEEN THE TWO FRONT WHEELS AND THE STEERING COLUMN. NOT BEING A MECHANIC, I DO NOT KNOW WHAT CAUSED THIS OR WHAT WAS REALLY NECESSARY TO FIX IT. NO SYMPTOMS BEFORE THIS INCIDENT INDICATED THERE WAS ANYTHING WRONG WITH MY TRUCK. THERE WERE NO WARNINGS OR EVENTS THAT COULD HAVE MADE ME CHECK OUT ANY PROBLEM LIKE THIS SITUATION. I HAVE NOT CONTACTED FORD MOTOR CO., THE POLICE, OR INSURANCE COMPANY. LOOKING ON THE INTERNET, IT IS APPARENT FORD IS AWARE OF THIIS PROBLEM AND CLAIMS NO RESPONSIBILITY.

NHTSA ODI #11420667

156,000 miles · Mar 6, 2020
Unknown Or Other

WHEN THE TRUCK REACHES SPEEDS OVER 60 MPH, THE VEHICLE WILL GO INTO AN UNCONTROLLABLE SHAKE, THE DEATH WOBBLE. THE DRIVER LOOSES PARTIAL CONTROL AND HAS TO FIGHT TO KEEP THE TRUCK IN A SINGLE LANE FOR SAFETY UNTIL THE TRUCK SPEED GETS UNDER 45 MPH. THERE IS NO WARNING FOR THE WOBBLE. WE HAVE CHECKED THE ALIGNMENT, THE TIRES, TH…

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WHEN THE TRUCK REACHES SPEEDS OVER 60 MPH, THE VEHICLE WILL GO INTO AN UNCONTROLLABLE SHAKE, THE DEATH WOBBLE. THE DRIVER LOOSES PARTIAL CONTROL AND HAS TO FIGHT TO KEEP THE TRUCK IN A SINGLE LANE FOR SAFETY UNTIL THE TRUCK SPEED GETS UNDER 45 MPH. THERE IS NO WARNING FOR THE WOBBLE. WE HAVE CHECKED THE ALIGNMENT, THE TIRES, THE TIE RODS, THE SUSPENSION AND STEERING, BRAKES AND BEARINGS AND ALL ARE IN MECHANICAL ORDER. WE DRIVE ON A HIGHWAY DAILY WITH TRAFFIC SPEEDS FROM 60-75MPH. I DO NOT HAVE PHOTOS, BUT WE DO HAVE A SHORT VIDEO OF IT HAPPENING.

NHTSA ODI #11316620

63,000 miles · Oct 22, 2019
SuspensionUnknown Or Other

MY SUPER DUTY IS DOING A DEATH WOBBLE WHICH IS VIOLENT SHAKING IN THE TRUCK IT ONLY HAPPENS ON THE HIGHWAY AND THERE IS NO WARNING TO WHEN IT HAPPENS AND DOESN'T HAPPEN ALL THE TIME MY FRIEND HAS 90 OF THOSE TRUCKS AND MORE THAN HALF OF HIS ARE DOING IT FORD REPLACED EVERYTHING IN THE FRONT END AND HE DROVE 5 MILES AND IT STARTE…

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MY SUPER DUTY IS DOING A DEATH WOBBLE WHICH IS VIOLENT SHAKING IN THE TRUCK IT ONLY HAPPENS ON THE HIGHWAY AND THERE IS NO WARNING TO WHEN IT HAPPENS AND DOESN'T HAPPEN ALL THE TIME MY FRIEND HAS 90 OF THOSE TRUCKS AND MORE THAN HALF OF HIS ARE DOING IT FORD REPLACED EVERYTHING IN THE FRONT END AND HE DROVE 5 MILES AND IT STARTED TO DO IT AGAIN FORD HAS NO IDEA HOW TO FIX THE PROBLEM AND IT'S HAPPENING TO THE WHOLE LINE OF SUPER DUTYS I HAVE ALMOST KILLED MYSELF AND OTHER PEOPLE BECAUSE OF THIS PROBLEM I DON'T KNOW WHAT ELSE TO DO FORD IS GOING TO TAKE IT IN AND SEE WHAT THEY FIND BUT I AM NOT CONFIDENT THAT THEY WILL BE ABLE TO FIX IT MY TRUCK IS STOCK WITH 68K MILEAGE 2ND OWNER EVERY SERVICE HAS BEEN DONE AT THE SAME DEALERSHIP THEY EITHER NEED TO DO A RECALL OR GIVE ME ANOTHER TRUCK BECAUSE I HAVE CALLED EVERYONE BEEN TO MULTIPLE DEALERSHIPS AND EACH ONE TOLD ME THAT IT WAS A DIFFERENT PROBLEM IN THE FRONT END THE TRUCK IS STILL UNDER WARRANTY THIS FIRST STARTED IN JUNE AND HAS HAPPENED EVERY TIME I GET ON THE HIGHWAY AT LEAST ONCE SO I STOPPED DRIVING ON THE HIGHWAY BECAUSE SOMEONE IS GOING TO GET KILLED AND BECAUSE FORD WON'T ACKNOWLEDGE THAT THERE IS A PROBLEM THE WARRANTY WON'T COVER IT IF YOU SEND ME A WAY TO SEND YOU A VIDEO OF THIS I WILL FORD HEADQUARTERS IS GOING TO TRY AND GET THIS FIXED OR POSSIBLY BUY BACK THE TRUCK BUT IT IS PAID FOR AND I DON'T WANT A TRUCK PAYMENT SO I WOULD ONLY ACCEPT SOMETHING LIKE A NEW TRUCK OR MORE THAN WHAT IT IS WORTH WHICH IS 40000

NHTSA ODI #11270115

91,000 miles · Aug 13, 2019
SteeringUnknown Or Other

DRIVING ABOUT 60 MPH ON NEW HIGHWAY, STEERING WHEEL STARTED ROCKING VIOLENTLY JUST ABOUT LOST CONTROL, STEERING WHEEL WHIPPED SO HARD THE SPOKE ON THE STEERING WHEEL HIT AND HURT MY THUMB. TOOK TRUCK TO DEALER WHO FOUND EVERYTHING WITHIN FORD ACCEPTABLE SPECIFICATIONS. DEALER SAID WEAR WAS FOUND RECOMMENDED REPLACING ALL MOVIN…

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DRIVING ABOUT 60 MPH ON NEW HIGHWAY, STEERING WHEEL STARTED ROCKING VIOLENTLY JUST ABOUT LOST CONTROL, STEERING WHEEL WHIPPED SO HARD THE SPOKE ON THE STEERING WHEEL HIT AND HURT MY THUMB. TOOK TRUCK TO DEALER WHO FOUND EVERYTHING WITHIN FORD ACCEPTABLE SPECIFICATIONS. DEALER SAID WEAR WAS FOUND RECOMMENDED REPLACING ALL MOVING PARTS IN FRONT SUSPENSION PLUS NEW SHOCKS AND TIRES. $4000.00

NHTSA ODI #11243708

42,215 miles · Sep 5, 2017
Unknown Or Other

OUR TRUCK LOST ALL POWER AND QUIT RUNNING WHILE WE WERE TRAVELING ON US50 AT APPROX. 55 MPH WE WERE TOWING OUR 37FT FIFTH WHEEL AT THE TIME. IT WAS 100+ DEGREES AND WE HAD TO WAIT FOR OVER 3 HOUR FOR ROAD ASSISTANCE TO ARRIVE. OUR TRUCK IS A 2011 WITH ONLY 42,215 MILES ON IT. FORD DOESN'T KNOW EXACTLY WHAT CAUSED THIS TO HAPPE…

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OUR TRUCK LOST ALL POWER AND QUIT RUNNING WHILE WE WERE TRAVELING ON US50 AT APPROX. 55 MPH WE WERE TOWING OUR 37FT FIFTH WHEEL AT THE TIME. IT WAS 100+ DEGREES AND WE HAD TO WAIT FOR OVER 3 HOUR FOR ROAD ASSISTANCE TO ARRIVE. OUR TRUCK IS A 2011 WITH ONLY 42,215 MILES ON IT. FORD DOESN'T KNOW EXACTLY WHAT CAUSED THIS TO HAPPEN, BUT NEEDED TO REPLACE "DPF" PRESSURE SENSOR & FILTER AND ALL EGT SENSORS. THIS WAS VERY DANGEROUS FOR US. OUR TRUCK GAVE NO WARNING AND OUR TRUCK HAS BEEN MAINTAINED FOR ALL ROUTINE SERVICES AND RECALLS, NO ASSISTANCE OFFER FROM FACTORY. WE PURCHASED THIS TRUCK BECAUSE FORD STATED THAT THIS DIESEL ENGINE WAS RELIABLE AND DEPENDABLE. I QUESTION HOW SOMETHING LIKE THIS COULD HAPPEN WITH ABSOLUTELY NO WARNING. THANK GOODNESS WE ARE ALL SAFE. MY HUSBAND, ME AND OUR DOG. TRUCK HAS BEEN REPAIRED $$$ BIG DOLLARS TO REPAIR. FORD NEEDS TO MAKE A RECALL ON THIS ITEM, STEP UP THIS IS A SAFETY ISSUE.

NHTSA ODI #11021663

Official recalls

4

14V498000 · Equipment

Aug 13, 2014

PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence & remedy

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.

13V535000 · Engine

Oct 30, 2013

Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.

Consequence & remedy

Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.

Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.

11V128000 · Electrical System:software

Feb 24, 2011

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence & remedy

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

10V659000 · Structure:body

Dec 29, 2010

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence & remedy

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ14005 · Vehicle Commanded Engine Shutdown

Opened Jan 13, 2015 · Closed Mar 15, 2016

Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Additional source detail variants (5)

Electrical System:software

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:engine:diesel

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.