NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
21 reportsClear category filterMileage unknown · Dec 24, 2025
EngineSteeringSuspension
On this day, I financed the vehicle and was promised that it was safe to be on the road. This is the second vehicle. He’s done this to me with. He gets these vehicles and just put stickers in the windows and then people break down or their lives are in jeopardy so I left there After I purchased the truck the following day I was …
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On this day, I financed the vehicle and was promised that it was safe to be on the road. This is the second vehicle. He’s done this to me with. He gets these vehicles and just put stickers in the windows and then people break down or their lives are in jeopardy so I left there After I purchased the truck the following day I was driving and I noticed a bunch of defects which included a death wobble, front end parts being bad and engine light being on I took it to another shop and they said that it should’ve never even gotten an inspection sticker I also went on [XXX] and found out that the vehicle did not go through any emissions test and being a diesel it’s supposed to that’s why the engine lights are on on the third day of owing it. The driveshaft snapped right off this Dealership has multiple reviews and reports of being shady and just putting inspection stickers in the windows. He has somebody at another auto shop that he pays extra just to put the sticker in the window Not only is this unsafe for other people it’s not fair and it’s illegal and he does it all the time every vehicle on his lot has issues and the inspections are not done at alll so many issues half of them shouldn’t even be on the road. The dealership is. Low priced auto in Rome ny and the people Who inspect are sharkeys auto in Rome INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11706909
40,000 miles · Feb 18, 2025
EngineFuel System, Diesel
The contact owns a 2011 Ford F-350. The contact stated that while driving approximately 30 MPH, the vehicle lost automotive power and stalled. During the failure, diesel fuel and oil spilled from the engine. The vehicle was towed to the local mechanic who diagnosed that the strap that secured the fuel injectors had failed, causi…
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The contact owns a 2011 Ford F-350. The contact stated that while driving approximately 30 MPH, the vehicle lost automotive power and stalled. During the failure, diesel fuel and oil spilled from the engine. The vehicle was towed to the local mechanic who diagnosed that the strap that secured the fuel injectors had failed, causing the fuel injectors to eject from the engine. The contact was advised that the fuel injector straps, fuel injectors, and several fuel hoses needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 40,000.
NHTSA ODI #11643309
79,000 miles · Nov 14, 2022
Engine
The contact owns a 2011 Ford F-350. The contact stated while driving 45 MPH, the vehicle began to vibrate abnormally. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaire…
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The contact owns a 2011 Ford F-350. The contact stated while driving 45 MPH, the vehicle began to vibrate abnormally. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired due to parts being on backorder. The manufacturer had been informed of the failure. The failure mileage was approximately 79,000.
NHTSA ODI #11493409
125,000 miles · Jul 12, 2020
Electronic Stability Control (esc)EngineFuel/propulsion System
DRIVING ON HIGHWAY AT 70 MPH, HIT BUMP IN THE ROAD AND THE WHOLE FRONT END STARTS WOBBLING SO BAD AND HAD TO SLOW WAY DOWN TO GET IT TO STOP. WAS ALMOST REAR ENDED BY VEHICLE BEHIND ME AND CAR PULLED BESIDE ME AND WAS POINTING AT FRONT OF TRUCK, SO I THOUGHT I HAD A FLAT. PULLED OFF ROAD AND NO FLAT, SCARED ME SO WAITED A FEW MI…
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DRIVING ON HIGHWAY AT 70 MPH, HIT BUMP IN THE ROAD AND THE WHOLE FRONT END STARTS WOBBLING SO BAD AND HAD TO SLOW WAY DOWN TO GET IT TO STOP. WAS ALMOST REAR ENDED BY VEHICLE BEHIND ME AND CAR PULLED BESIDE ME AND WAS POINTING AT FRONT OF TRUCK, SO I THOUGHT I HAD A FLAT. PULLED OFF ROAD AND NO FLAT, SCARED ME SO WAITED A FEW MINUTES AND PROCEEDED ON. THIS HAS HAPPENED ON A COUPLE OCCASIONS, ALWAYS WHEN HIT A BY SPOT IN ROAD, ONCE GOING OVER SMOOTH RAILROAD TRACKS. ALSO WILL BE DRIVING AND FOOT ON GAS PEDAL AND ALL OF SUDDEN HAVE NO POWER. TRUCK WILL LOOSE ALL POWER OUT OF NOWHERE WHILE DRIVING AND OTHER TIMES WILL DRIVE JUST FINE. HAVE HAD TROUBLE IN THE ELECTRICAL SYSTEM WITH IT STARTING, HAVE REPLACED BATTERIES TWICE AND PERIODICALLY WILL NOT TURN OVER, IT'S LIKE THE BATTERIES ARE COMPLETELY DEAD WHEN THEY ARE NOT.
NHTSA ODI #11338885
112,102 miles · Mar 22, 2018
Electrical SystemEngine
TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND LOST POWER. THE SERVICE ADVISORY INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE; HOWEVER, THE ENGINE FAILED TO CRANK AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT …
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TL* THE CONTACT OWNS A 2011 FORD F-350. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND LOST POWER. THE SERVICE ADVISORY INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE; HOWEVER, THE ENGINE FAILED TO CRANK AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,102.
NHTSA ODI #11080911
115,600 miles · Feb 9, 2018
EngineFuel/propulsion SystemPower Train
WHILE DRIVINGMY FORD F350 CREW CAB LONGBED DIESEL 4X4 AT 70 MPH ON INTERSTATE 10, A 4 LANE HWY IN EACH DIRECTION, THE TRUCK LOST ALL ENGINE POWER AND POWER ASSIST TO THE BRAKES AND POWER STEERING. LUCKILY THE TRAFFIC WAS LIGHT AND I WAS ABLE TO MANEUVER THE OFF THE HWY WITHOUT COMING IN CONTACT WITH ANOTHER VEHICLE. THE TRUC…
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WHILE DRIVINGMY FORD F350 CREW CAB LONGBED DIESEL 4X4 AT 70 MPH ON INTERSTATE 10, A 4 LANE HWY IN EACH DIRECTION, THE TRUCK LOST ALL ENGINE POWER AND POWER ASSIST TO THE BRAKES AND POWER STEERING. LUCKILY THE TRAFFIC WAS LIGHT AND I WAS ABLE TO MANEUVER THE OFF THE HWY WITHOUT COMING IN CONTACT WITH ANOTHER VEHICLE. THE TRUCK WAS TOWED TO A FORD DEALERSHIP AND IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP CAME APART AND PUT METAL SHAVING EVERYWHERE THROUGHOUT THE FUEL SYSTEM. FORD RECOMMENDED REPLACING ALL OF THE HIGH PRESSURE SYSTEM THIS INCLUDED ALL NEW FUEL INJECTORS. THIS REPAIR COST $9,000.. A SEARCH OF THE INTERNET REVEALED THAT THIS IS A KNOWN FAILURE. I HAD AN INDEPENDENT LAB TEST THE FUEL. THERE WERE NO CONTAMINANTS IN THE FUEL EXCEPT THE METAL SHAVING FROM THE PUMP. ( THE FORD FUEL SYSTEM RECIRCULATES THE EXCESS FUEL BACK TO THE TANK) THE TRUCK HAS 115000 MILES. I HAD THE FORD MAINTENANCE AGREEMENT WITH THE 5000 MILE SERVICES OPTION. FORD HAS PROVIDED ALL OF THE SERVICE INCLUDING THE ONES AFTER THE MAINTENANCE AGREEMENT ENDED. THIS IS A VERY EXPENSIVE REPAIR TO UNDERTAKE ON A 7 YEAR OLD VEHICLE. ENGINEERING CHANGES COULD HAVE PREVENTED THE EXTENT OF THE DAMAGE. A POST PUMP FILTER OR SCREEN WOULD HAVE PREVENTED THE REST OF THE HIGH PRESSURE SYSTEM FROM NEEDING REPLACEMENT. AN ADVISORY ABOUT THE POTENTIAL PUMP FAILURE AND REPLACING THE PUMP BEFORE FAILURE WOULD HAVE COSTED LESS THAN $2000. HAD I BEEN TOWING NEAR FULL GCWR, 21,000 LBS AND COME UP ON LOS ANGELES STOP AND GO TRAFFIC, THIS COULD HAVE BE A TERRIBLE ACCIDENT.
NHTSA ODI #11071983
48,000 miles · Dec 5, 2017
Engine
PICKUP WITH JUST UNDER 50,000 MILES HAS NOW HAD A "FAILED" OIL COOLER. WE TAKE IMMACULATE CARE OF OUR VEHICLES. I WOULD LIKE TO KNOW HOW MANY OTHER 2011 FORD F-350 SUPER DUTY DIESELS HAVE HAD AN ISSUE WITH A FAILED OIL COOLER AS SUCH LOW MILES. NO WARNING LIGHTS CAME ON - IT WAS "FOUND" DURING A ROUTINE OIL CHANGE (THAT THERE W…
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PICKUP WITH JUST UNDER 50,000 MILES HAS NOW HAD A "FAILED" OIL COOLER. WE TAKE IMMACULATE CARE OF OUR VEHICLES. I WOULD LIKE TO KNOW HOW MANY OTHER 2011 FORD F-350 SUPER DUTY DIESELS HAVE HAD AN ISSUE WITH A FAILED OIL COOLER AS SUCH LOW MILES. NO WARNING LIGHTS CAME ON - IT WAS "FOUND" DURING A ROUTINE OIL CHANGE (THAT THERE WAS OIL IN THE COOLANT BAY). THIS IS A HUGE REPAIR COST FOR A VEHICLE THAT HAS LOW MILES.
NHTSA ODI #11052538
Mileage unknown · Apr 25, 2017
EnginePower Train
2011 FORD F-350. CONSUMER WRITES IN REGARDS TO DIESEL ENGINE FAILURE - SERVICE BULLETIN REFERS TO VEHICLE MISFIRE/ RUNS ROUGH DUE TO A BROKEN INJECTOR HOLD DOWN CLAMP. *SMD ..UPDATED 09/07/17*BF THE CONSUMER STATED WHILE DRIVING THE ENGINE SUDDENLY LOST POWER AND STOPPED. THE ENGINE WOULD NOT RESTART OR IDLE. THE CONSUMER AD…
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2011 FORD F-350. CONSUMER WRITES IN REGARDS TO DIESEL ENGINE FAILURE - SERVICE BULLETIN REFERS TO VEHICLE MISFIRE/ RUNS ROUGH DUE TO A BROKEN INJECTOR HOLD DOWN CLAMP. *SMD ..UPDATED 09/07/17*BF THE CONSUMER STATED WHILE DRIVING THE ENGINE SUDDENLY LOST POWER AND STOPPED. THE ENGINE WOULD NOT RESTART OR IDLE. THE CONSUMER ADVISES THE FAILURE SHOULD BE A RECALL.. *JS UPDATED 9/5/18*JB
NHTSA ODI #10925828
136,539 miles · Jun 27, 2016
Engine
THIS 2011 FORD 350 DIESEL HAD A CATASTROPHIC ENGINE FAILURE ON JANUARY 26,2016 WHILE DRIVING DOWN NC HIGHWAY 113 PULLING A HAY TRAILER. THE MILEAGE WAS 136,539 , THE VEHICLE WAS WELL MAINTAINED, AND THE ENGINE SUDDENLY STOPPED RUNNING WITH OIL BLOWING OUT OF THE FRONT BASE OF THE ENGINE. I BOUGHT THE ABOVE FORD 350 ON FEBRU…
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THIS 2011 FORD 350 DIESEL HAD A CATASTROPHIC ENGINE FAILURE ON JANUARY 26,2016 WHILE DRIVING DOWN NC HIGHWAY 113 PULLING A HAY TRAILER. THE MILEAGE WAS 136,539 , THE VEHICLE WAS WELL MAINTAINED, AND THE ENGINE SUDDENLY STOPPED RUNNING WITH OIL BLOWING OUT OF THE FRONT BASE OF THE ENGINE. I BOUGHT THE ABOVE FORD 350 ON FEBRUARY 13, 2014 FROM NOSTALGIC MOTOR CARS IN AMHERST, VA. THE TRUCK WAS EXTREMELY CLEAN, WELL MAINTAINED, AND HAD 112,156 MILES. THE TRUCK RAN WELL FOR ALMOST ONE YEAR UNTIL 136,539 MILES. ON JANUARY 26, 2016 THERE WAS A CATASTROPHIC ENGINE FAILURE. THE ENGINE LOCKED AS WE WERE TRAVELED ON HIGHWAY 113 HERE IN ALLEGHANY COUNTY, NC. NO WARNING LIGHTS WHATSOEVER WERE DISPLAYED. THERE WAS A SUDDEN LOSS OF POWER AND OIL WAS SPEWING FROM THE FRONT OF THE ENGINE. WE IMMEDIATELY STOPPED THE VEHICLE ON THE SIDE OF THE ROAD. BILL'S GARAGE OF WEST JEFFERSON, NC CHARGED $100 TO HAUL THE TRUCK TO BLUE RIDGE TRUCK AND EQUIPMENT. KELLY JOE BARKER, AN EXPERIENCED DIESEL MECHANIC AND OWNER OF BLUE RIDGE TRUCK EXAMINED THE TRUCK AND FOUND THE CRANKSHAFT WAS LOCKED UP. FRONT SEALS AND BEARING FROM AROUND CRANK SHAFT HAD SPEWED OIL. IN HIS OPINION, AN INTERNAL ENGINE COMPONENT HAD BROKEN AND THE ENGINE SEIZED. WE ORDERED A NEW FORD ENGINE FROM PIEDMONT TRUCK CENTER IN GREENSBORO, N C . IT TOOK 6 WEEKS TO ARRIVE. THE COST OF THE REPAIR IS EXCESS OF $16,000.00. WHILE THE ENGINE WAS REMOVED, WE HAD KELLY JOE DO ANY AND ALL MAINTENANCE AND REPAIRS AS REFLECTED ON THE BILL. THE ORIGINAL ENGINE WAS RETURNED. THE 6.7 ENGINE WAS RECOMMENDED TO ME AS BEING A GREAT ENGINE, AND WAS GOOD UNTIL THIS CATASTROPHIC FAILURE. A FORD F350 6.7 MUST LAST MORE THAN 136,539. FORD TOOK THE OLD ENGINE WHEN THE NEW ENGINE WAS PURCHASED, BUT THEY HAVE DENIED ANY RESPONSIBILTY FOR THE ENGINE.
NHTSA ODI #10877019
61,000 miles · May 9, 2016
EngineFuel/propulsion System
STARTED THE TRUCK AND WAS RUNNING ODD. DECIDED TO START DRIVING TO SEE IF THE PROBLEM WOULD WORK IT SELF OUT AND STARTED TO SMELL LOTS OF DIESEL FUEL. PULLED OVER AND FUEL WAS EVERYWHERE UNDER THE HOOD AND ON THE GROUND AND ALSO A VERY STRONG DIESEL SMELL INSIDE THE CAB. HAD IT TOWED TO THE DEAL AND TURNS OUT THAT A FUEL INJECTO…
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STARTED THE TRUCK AND WAS RUNNING ODD. DECIDED TO START DRIVING TO SEE IF THE PROBLEM WOULD WORK IT SELF OUT AND STARTED TO SMELL LOTS OF DIESEL FUEL. PULLED OVER AND FUEL WAS EVERYWHERE UNDER THE HOOD AND ON THE GROUND AND ALSO A VERY STRONG DIESEL SMELL INSIDE THE CAB. HAD IT TOWED TO THE DEAL AND TURNS OUT THAT A FUEL INJECTOR CLAMP FAILED. WE ALSO FOUND OUT FORD HAS ALREADY IDENTIFIED THESE PARTS AS DEFECTIVE, AND HAVE STARTED USING A NEW PART WITH A NEW PART NUMBER. THIS SHOULD BE A RECALL. THIS TRUCK ONLY HAS 61,000 MILES ON IT. THE FUEL IS ATOMIZED IN THE SPRAY FROM THE INJECTOR, THIS IS A SERIOUS SAFETY ISSUE THAT COULD HAVE RESULTED IN A FIRE, OR WORSE.
NHTSA ODI #10863873
Official recalls
4Aug 13, 2014
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
Oct 30, 2013
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Consequence & remedy
Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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