2016 Ford F-350 Sd

The contact owns a 2016 Ford F-350. The contact stated while driving approximately 70 MPH, the "Engine Power Reduced" message was displayed and the vehicle downshifted while running very rough before the vehicle stalled. The contact coasted to the side of the road and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and determined that the high-pressure fuel pump had failed and caused metal fragments to enter the fuel system. The contact was informed that the high-pressure fuel system needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 112,000.

My vehicle was purchased from Shottenkirk Ford new in 2016. They perform my maintenance regularly. Recently, I experienced a leak and took it in; I had it towed to them. Shottenkirk wanted $1200 because they stated that the water pump needed to be replaced. After replacing the water pump, the leak was worse. Shottenkirk wanted $1200 to replace parts they said needed replacing in the transmission cooling portion. They tried to get me to trade in my vehicle for a new one. I could not afford that. After they did that repair, they said there was still a small leak. I tried to head straight home, but the vehicle would not shift into third gear, stranding me in highway traffic. I had to have the vehicle towed back to them. Now, they state that the transmission needs repair and they want $9000. I stated I could not do this and they said I could trade my 2016 Ford Diesel F350 with 4WD with numerous upgrades for a base-model 2008 Honda Ridgeline 2WD with over 100,000 miles. After researching, I believe Ford and Shottenkirk are well aware of the problems with the manufacturing of this truck, and I believe it needs to be addressed at a national level.

My wife and I were pulling a 40’ fifth wheel from AZ to Idaho. On the Montana side of 4th of July pass I suddenly get a trouble code. The exhaust filter is full. My wife and I are both handicapped so in the mountains pulling our rv scared us both. I pulled over when I could and called Ford. The guy tells me to just drive it at a constant speed over 45 and it should clean itself. My question was I’ve been traveling over 45 for miles so why is it full? No explanation, however, he tells me if it doesn’t clean out then the trk will go into limp mode and that’s not good. But also says we should be ok for the 200 remaining miles until we get to Idaho. Well here’s the problem. My understanding is that this component is part of the emission system and is not something that is life nor death if it isn’t working. Well we get part way up the mountain not fifty miles in the middle of no where and the trk suddenly starts loosing power on a two lane mountain pass with two handicapped people, one 70 and one 62. This trk slows to 5 mph in first gear and that’s it…. That as far as I’m concerned put our lives in danger! We could have died over a stupid part of the emissions system that Ford decided was important enough to put a vehicle into a not even a limp mode but actually create a dangerous situation. Why so they can charge me $200 to clean it. Which is done by hooking a code machine to the trk and telling it to clean the exhaust filter and it all automatic. I understand this limp mode and other computer controlled systems Ford and other manufacturers built into their vehicles allows them a way to get you into their shop but taking my wife and my life into their hands is not only dangerous but should not be allowed on such a level. If we would have been hit or injured because of this there would have been a law suit for sure. So now what????

The contact owns a 2016 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the diesel particulate filter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 44,000.

vehicle was taken to Seaside Auto Repair, Satellite Beach FL to be looked at for problems it was having on the 24th of March. On 3/31/22 the using federal agency rec'd call to pick up vehicle at the shop as they could not figure out the problem and how to fix it. The agency picked up vehicle from shop. Agency started vehicle and drove to the Pest Mgmt Shop at Patrick AFB, As the vehicle crossed the main gate, the driver heard a strange noise coming from the driver side of the hood near the side mirror, sound got faster. As he approached Anvil Ave, all power to the vehicle went down leaving him with only brake and steering control. At the same time the driver saw flames spew from the driver side panel of the hood. He pulled over, exited vehicle and contacted base fire dept.

A main computer communication cable failed (rubbed through) due to rubbing due from the use of the parking brake. I noticed all my gauges were not working. I happened to be very close to the Ford dealer, so I pulled in the lot and turned the truck off to see if the issue would reset. Upon trying to start the truck, everything was dead. I got the service manager and left the truck. When he called me to tell me what he found, I immediately recall reading about this same issue several times on the Ford Truck Enthusiast web site, and the fix was simply moving the communication cable so it doesn’t rub.