I RENTED A TRUCK FROM U-HAUL IN ELK GROVE, CA AT 4:50PM ON 8/28/08. ONCE THE VEHICLE WAS ABOVE 45MPH IT STARTED TO SHAKE VIOLENTLY AND ONCE IT WAS DARK, THE TAIL LIGHTS ON THE RIGHT SIDE WERE SHOWN TO BE NON-FUNCTIONING. THE REPRESENTATIVE DID NOT DO A VEHICLE INSPECTION WITH ME, IN FACT, HE TOOK OFF BEFORE I EVEN PULLED OUT OF …
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I RENTED A TRUCK FROM U-HAUL IN ELK GROVE, CA AT 4:50PM ON 8/28/08. ONCE THE VEHICLE WAS ABOVE 45MPH IT STARTED TO SHAKE VIOLENTLY AND ONCE IT WAS DARK, THE TAIL LIGHTS ON THE RIGHT SIDE WERE SHOWN TO BE NON-FUNCTIONING. THE REPRESENTATIVE DID NOT DO A VEHICLE INSPECTION WITH ME, IN FACT, HE TOOK OFF BEFORE I EVEN PULLED OUT OF THE DRIVE-WAY. I CALLED THE REPAIR SERVICE BECAUSE I FELT THE VEHICLE WAS UNSAFE AND WAS TOLD BY THE MECHANIC THEY SENT OUT THAT THE REAR END WAS COMING APART AND THAT THE POWER BRAKE SYSTEM HAD NO POWER WHEN I CAME TO A COMPLETE STOP. I INFORMED U-HAUL AND THEY INSISTED THAT I STILL DRIVE THE VEHICLE BACK TO THEIR FACILITY. I REFUSED, CITING THAT IT WAS UNSAFE AND ILLEGAL TO DRIVE A VEHICLE WITHOUT THE WORKING TAIL LIGHTS. THEY THEN CHARGED MY CREDIT CARD FOR THE RENTAL AND MILEAGE EVEN THOUGH THE VEHICLE STILL SAT IN MY DRIVE-WAY WITHOUT THEM KNOWING WHAT THAT MILEAGE WOULD BE. *TR
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