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2014 Ford F-250

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2014 Ford F-250 do not stand out strongly from the model-year median of 119.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

75 reports with mileage · 67 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 81 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports1 fire reports0 injury reports

Suspension complaints

81 reports
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130,000 miles · Nov 30, 2020
SteeringSuspension

WHEN DRIVING APPROXIMATELY 58MPH ON CITY ROADS OR INTERSTATE A SLIGHT VIBRATION STARTS AND TURNS INTO AN UNCONTROLLABLE WOBBLE IN FRONT TIRES AND STEERING WHEEL. NO WAY TO POWER THRU THE VIBRATION YOU HAVE TO COME TO ALMOST A COMPLETE STOP AT TIMES FOR WOBBLE TO STOP.

NHTSA ODI #11377232

40,000 miles · Nov 25, 2020
SuspensionUnknown Or Other

TRUCK VIOLENTLY STARTS SHAKING UNCONTROLLABLY ON HIGHWAY AT HIGH SPEEDS. THIS OCCURS IF HIT A BUMP IN THE ROAD, PAVEMENT/GROOVE CHANGES, ACCELERATING UP TO HIGHWAY SPEEDS TO MERGE OR GETTING ON THE BRAKE AT HIGH SPEED ON THE HIGHWAY. THE "DEATH WOBBLE" IS THE EXPERIENCE I HAVE BEEN HAVING AND IS NOW BECOMING WAY TO COMMON FOR T…

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TRUCK VIOLENTLY STARTS SHAKING UNCONTROLLABLY ON HIGHWAY AT HIGH SPEEDS. THIS OCCURS IF HIT A BUMP IN THE ROAD, PAVEMENT/GROOVE CHANGES, ACCELERATING UP TO HIGHWAY SPEEDS TO MERGE OR GETTING ON THE BRAKE AT HIGH SPEED ON THE HIGHWAY. THE "DEATH WOBBLE" IS THE EXPERIENCE I HAVE BEEN HAVING AND IS NOW BECOMING WAY TO COMMON FOR THE DAILY COMMUTE. THIS IS HAPPENING ON DAILY TRAVEL AND WHEN PULLING A TRAILER LOADED WITH HORSES. PURCHASED IN 2016 WITH EXTREMELY LOW MILES AND THE ISSUE BEGAN SHOWING IN EARLY 2017 AND HAS SINCE BECOME MORE AND MORE FREQUENT AND THE SAFETY OF THE VEHICLE IS NOW UNCERTAIN EVERY TIME I GET IN THE VEHICLE.

NHTSA ODI #11376370

80,000 miles · Nov 25, 2020
SteeringSuspensionUnknown Or Other

MY 2014 F250 HAS SINCE AROUND 80K MILES HAD AN UNCONTROLLABLE WOBBLE WHEN AT LOW HIGHWAY SPEEDS HITTING EVEN THE SMALLEST BUMP IN THE ROAD. AFTER MULTIPLE ALIGNMENTS AND TIRE CHANGES MY DEALER ADMITTED THAT ITS KNOWN AS "DEATH WOBBLE" AND I NEED TO DO THOUSANDS OF DOLLARS IN REPAIRS THAT ARE VERY COMMON. I AM AT 140K NOW AND THE…

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MY 2014 F250 HAS SINCE AROUND 80K MILES HAD AN UNCONTROLLABLE WOBBLE WHEN AT LOW HIGHWAY SPEEDS HITTING EVEN THE SMALLEST BUMP IN THE ROAD. AFTER MULTIPLE ALIGNMENTS AND TIRE CHANGES MY DEALER ADMITTED THAT ITS KNOWN AS "DEATH WOBBLE" AND I NEED TO DO THOUSANDS OF DOLLARS IN REPAIRS THAT ARE VERY COMMON. I AM AT 140K NOW AND THEY FINALLY ADMITED THAT ITS A SYSTEMIC PROBLEM

NHTSA ODI #11376318

80,100 miles · Sep 17, 2020
SuspensionUnknown Or Other

SEVERAL TIMES NOW, WHEN DRIVING AT SPEEDS ABOVE 55, WHEN I HIT A VERY SMALL BUMP IN THE ROAD THE TRUCK STARTS SHAKING VIOLENTLY. IT IS TO THE POINT THAT, YOU CAN NOT CONTROL IT UNTIL YOU STOP. THE PROBLEM DOES NOT HAPPEN EVERY TIME DRIVEN, BUT IT DOES OCCASIONALLY. IT FEELS COMPLETELY UNSAFE TO DRIVE ON THE HIGHWAY.

NHTSA ODI #11355618

184,000 miles · Sep 2, 2020
SteeringSuspension

AT APPROXIMATELY 181,000 THIS VEHICLE EXHIBITED "SUSTAINED STEERING WHEEL OSCILLATION" (AKA DEATH WOBBLE). THE VEHICLE WAS TAKEN TO A NON-FORD ASE CERTIFIED MECHANIC AND REPAIRED PER FORD TSB 18-2268, BUT DID NOT CORRECT THE PROBLEM. FORD HAS CLAIMED THIS VEHICLE IS NOT ON THEIR LIST OF VEHICLES SUBJECT TO CORRECTION OR MITIGA…

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AT APPROXIMATELY 181,000 THIS VEHICLE EXHIBITED "SUSTAINED STEERING WHEEL OSCILLATION" (AKA DEATH WOBBLE). THE VEHICLE WAS TAKEN TO A NON-FORD ASE CERTIFIED MECHANIC AND REPAIRED PER FORD TSB 18-2268, BUT DID NOT CORRECT THE PROBLEM. FORD HAS CLAIMED THIS VEHICLE IS NOT ON THEIR LIST OF VEHICLES SUBJECT TO CORRECTION OR MITIGATION. THE ONLY SUSPENSION MODIFICATIONS WERE AFTERMARKET BRAKES AND SHOCKS (I.E. HIGH QUALITY COMPONENTS). THE VEHICLE NOW HAS APPROXIMATELY 184,000 MILES AND STILL EXHIBITS SEVERE OSCILLATIONS WHEN TRAVELING OVER A BUMP OR ROUGH SURFACE, CAUSING HAZARDOUS DRIVING CONDITIONS AND DANGER TO OTHER VEHICLES WHEN A SUDDEN SLOW-DOWN OR STOP IS NEEDED TO REGAIN CONTROL OF THE VEHICLE.

NHTSA ODI #11352811

140,000 miles · Sep 2, 2020
SteeringSuspensionCrash

TL* THE CONTACT OWNS A 2014 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH AND AFTER DRIVING OVER A BUMP IN THE ROAD THE FRONT END BEGAN TO SHAKE, VIBRATE AND WOBBLE CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING AND CRASH INTO A DITCH. DURING THE INCIDENT NO INJURIES WERE REPORTED. THE CONTACT WAS AB…

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TL* THE CONTACT OWNS A 2014 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH AND AFTER DRIVING OVER A BUMP IN THE ROAD THE FRONT END BEGAN TO SHAKE, VIBRATE AND WOBBLE CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING AND CRASH INTO A DITCH. DURING THE INCIDENT NO INJURIES WERE REPORTED. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE. THE FAILURE HAD ALSO OCCURRED ON SEVERAL OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI #11352786

74,800 miles · Aug 31, 2020
SteeringSuspension

WHILE DRIVING AT HIGHWAY SPEEDS, MY TRUCK EXPERIENCES THE "DEATH WOBBLE." IF I HIT A BUMP WHEN TRAVELING ABOVE 60 MPH THE FRONT WHEELS WOBBLE LIKE A SHOPPING CART AND THE FRONT END SHAKES VIOLENTLY. THE STEERING WHEEL SHAKES IN MY HANDS. THESE CONDITIONS CONTINUE UNTIL THE VEHICLE IS SLOWED DOWN TO 35-40 MPH.

NHTSA ODI #11352215

120,000 miles · Aug 21, 2020
SteeringSuspension

DEATH WOBBLE WHILE DRIVING ON HIGHWAY FRONT END SHAKES UNCONTROLLABLE.

NHTSA ODI #11350603

Mileage unknown · Jun 23, 2020
SteeringSuspension

MULTIPLE TIMES BEFORE THE OCCURRENCE YESTERDAY , I WOULD HIT A BUMP AND IT WOULD SEEM LIKE THE FRONT OF THE TRUCK WOULD SKIP A LITTLE, REPLACED SHOCKED AND STEERING DAMPER , 6 MONTHS LATER I HIT A LITTLE BUMP GOING ABOUT 70 MPH AND THE STEERING WHEEL STARTED TO SHAKE VIGOROUSLY AND I ALMOST LOST CONTROL OF THE VEHICLE . THIS IS …

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MULTIPLE TIMES BEFORE THE OCCURRENCE YESTERDAY , I WOULD HIT A BUMP AND IT WOULD SEEM LIKE THE FRONT OF THE TRUCK WOULD SKIP A LITTLE, REPLACED SHOCKED AND STEERING DAMPER , 6 MONTHS LATER I HIT A LITTLE BUMP GOING ABOUT 70 MPH AND THE STEERING WHEEL STARTED TO SHAKE VIGOROUSLY AND I ALMOST LOST CONTROL OF THE VEHICLE . THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED BY FORD ESPECIALLY SINCE THE INFAMOUS DEATH ROLL HAS BEEN AFFECTING THESE VEHICLES FOR OVER A DECADE . *TR

NHTSA ODI #11330414

70,000 miles · May 28, 2020
SteeringSuspension

MY 2014 FORD F250 PLATINUM DIESEL HAS EXHIBITED DEATH WOBBLE ON MULTIPLE OCCASIONS. I HAVE EXPERIENCED THE ISSUE AT DIFFERENT SPEEDS ON THE HIGHWAY ANYWHERE FROM 50 TO 70 MPH AFTER HITTING SMALL BUMPS IN THE ROAD. I HAVE TAKEN THE TRUCK TO BLAISE ALEXANDER FORD ON MULTIPLE OCCASIONS TO ADDRESS THE ISSUE. THE FIRST TIME THEY R…

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MY 2014 FORD F250 PLATINUM DIESEL HAS EXHIBITED DEATH WOBBLE ON MULTIPLE OCCASIONS. I HAVE EXPERIENCED THE ISSUE AT DIFFERENT SPEEDS ON THE HIGHWAY ANYWHERE FROM 50 TO 70 MPH AFTER HITTING SMALL BUMPS IN THE ROAD. I HAVE TAKEN THE TRUCK TO BLAISE ALEXANDER FORD ON MULTIPLE OCCASIONS TO ADDRESS THE ISSUE. THE FIRST TIME THEY REPLACED STEERING STABILIZER AND IT WAS WORSE AFTER I GOT THE TRUCK BACK, THE SECOND TIME THEY REPLACED THE TIE RODS AND GAVE IT A FRONT BRAKE JOB, GOT THE TRUCK BACK AND IT WAS EVEN WORSE, THE THIRD TIME THEY REPLACED THE STEERING GEAR BOX. STILL NO EFFECT ON THE DEATH WOBBLE ISSUE. I THEN DROVE THE TRUCK WITH THEIR MECHANIC WHO TOLD ME IT COULD BE THE SHOCKS OR THE TIRES OR MAYBE A SPRING OR COIL IS BROKEN. THE TRUCK IS UNSAFE AND FORD NEEDS TO FIGURE OUT HOW TO FIX IT. THE TRUCK ONLY HAS 70,000 MILES ON IT. *TR

NHTSA ODI #11326417

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ14005 · Vehicle Commanded Engine Shutdown

Opened Jan 13, 2015 · Closed Mar 15, 2016

Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Additional source detail variants (5)

Electrical System:software

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:engine:diesel

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.