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2014 Ford F-250

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2014 Ford F-250 do not stand out strongly from the model-year median of 119.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

75 reports with mileage · 67 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 81 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports1 fire reports0 injury reports

Engine complaints

8 reports
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Mileage unknown · May 29, 2024
Engine

While driving at highways speed, transmission suddenly shifted gears and slowed abruptly. It nearly caused an accident. It happened another time and was taken to dealership for service. I have since learned that other Ford vehicle have had recalls for the same issue but not my model. The existing Ford recall should be expanded t…

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While driving at highways speed, transmission suddenly shifted gears and slowed abruptly. It nearly caused an accident. It happened another time and was taken to dealership for service. I have since learned that other Ford vehicle have had recalls for the same issue but not my model. The existing Ford recall should be expanded to include my model.

NHTSA ODI #11591432

Mileage unknown · Oct 19, 2021
EngineFuel/propulsion System

On August 21,2021 we were about 2 hrs from home meeting some family to visit for awhile my husbandand I are both in our 60's. Just as we were entering Lufin Tx our truck dropped from 60 mph to 30 with no warning. I pulled to shoulder of the road and truck completely died. If we had been on an interstate there's a possibility th…

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On August 21,2021 we were about 2 hrs from home meeting some family to visit for awhile my husbandand I are both in our 60's. Just as we were entering Lufin Tx our truck dropped from 60 mph to 30 with no warning. I pulled to shoulder of the road and truck completely died. If we had been on an interstate there's a possibility the truck would have died in the middle of the interstate hwy with no way of getting out of traffic. Our truck was towed to Lufkin Ford since we couldn't afford the $ 394.00 to have it towed closer to our home. We were told by Lufkin Ford our P4 high pressure pump had went out, sending metal shards through our motor a $9400.00 repair. To this date our truck has not been repaired because there's a problem getting the pump. It seems this is a problem with the high pressure fuel pump in these diesel trucks, cause I was informed there are 6 trucks at this repair shop waiting on the same part so I'm sure this has been an on going problem.

NHTSA ODI #11437311

85,151 miles · Jan 7, 2021
Engine

TL* THE CONTACT OWNS A 2014 FORD F-250. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE REDUCTANT HEATER NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER MONTROSE FORD (3960 MEDINA RD, FAIR…

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TL* THE CONTACT OWNS A 2014 FORD F-250. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE REDUCTANT HEATER NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER MONTROSE FORD (3960 MEDINA RD, FAIRLAWN, OH 44333, (330) 666-0711) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,151.

NHTSA ODI #11387005

64,500 miles · Oct 22, 2020
EngineFuel/propulsion System

REDUCTANT (DIESEL EXHAUST FLUID) HEATER HAS FAILED ON MY 2014 F-250 WITH A 6.7L DIESEL. DIAGNOSTIC CODE P20BA. FORD FSA 18M01 COVERS THIS FAILURE ON 2011-2012 F-250/350 AND 2011-2015 F-450/550. FROM PARTS.FORD.COM " PART # 5J225 (REDUCTANT HEATER AND SENDER ASSEMBLY),USAGES: 10/04/2011 - 07/05/2016, F250/350/450/550 SUPER DUTY…

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REDUCTANT (DIESEL EXHAUST FLUID) HEATER HAS FAILED ON MY 2014 F-250 WITH A 6.7L DIESEL. DIAGNOSTIC CODE P20BA. FORD FSA 18M01 COVERS THIS FAILURE ON 2011-2012 F-250/350 AND 2011-2015 F-450/550. FROM PARTS.FORD.COM " PART # 5J225 (REDUCTANT HEATER AND SENDER ASSEMBLY),USAGES: 10/04/2011 - 07/05/2016, F250/350/450/550 SUPER DUTY, 6.7L 4V V8 T/C DIESEL, WIDE FRAME (PICKUP), WITH LOW SULFUR DIESEL FUEL CONTENT" STATING THAT THE SAME "REDUCTANT HEATER AND SENDER" WAS USED FROM 2011-2016. HOWEVER THE FSA DOES NOT INCLUDE 2013-2015 F-250/350 MODELS. I BELIEVE THIS IS DUE TO THE LARGE NUMBERS OF THESE SPECIFIC MODELS ON THE ROAD AND THE FACT THAT FORD DOES NOT WANT TO BE RESPONSIBLE FOR THIS EMISSIONS EQUIPMENT RELATED FAILURES. THIS FAILURE WILL KEEP MY VEHICLE FROM PASSING INSPECTION. MY VEHICLE, WHICH I AM THE ORIGINAL OWNER, HAS LESS THAN 65,000 MILES AS OF 10/22/2020.

NHTSA ODI #11365797

Mileage unknown · Oct 1, 2019
EngineFuel System, Diesel

TO WHOM IT MAY CONCERN, HELLO, MY NAME IS [XXX]. I PURCHASED A TRUCK IN TAMPA FLORIDA AND I FEEL I WAS CLEARLY A CASE OF FRAUD AND I HAVE NO IDEA HOW TO PROCEED. I CAN'T AFFORD TO SUE THIS DEALERSHIP ON MY OWN BUT I WOULD LIKE TO SEE THAT THEY CAN NOT CONTINUE TO OPERATE IN THIS MANNER OR TAKE ADVANTAGE OF OTHER PEOPLE THE …

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TO WHOM IT MAY CONCERN, HELLO, MY NAME IS [XXX]. I PURCHASED A TRUCK IN TAMPA FLORIDA AND I FEEL I WAS CLEARLY A CASE OF FRAUD AND I HAVE NO IDEA HOW TO PROCEED. I CAN'T AFFORD TO SUE THIS DEALERSHIP ON MY OWN BUT I WOULD LIKE TO SEE THAT THEY CAN NOT CONTINUE TO OPERATE IN THIS MANNER OR TAKE ADVANTAGE OF OTHER PEOPLE THE WAY THEY DID ME. IF YOU CAN HELP ME PLEASE CONTACT ME AND I WILL DO WHATEVER IT TAKES TO HELP PROSECUTE THESE PEOPLE. [XXX] ATTACHED ARE ALL THE DOCUMENTS OF WHAT TOOK PLACE. 1.A DATED ACCOUNT OF THE TRANSACTION FROM ME. 2.INFORMATION FROM THE MECHANICS I GOT TO HELP ME 3.PICTURES OF THE CODES THAT WERE PRODUCED BEFORE 24 HOURS AFTER I HAD THE VEHICLE. 4.AN INVOICE FROM FORD TELLING THE DEALERSHIP WHAT NEEDED TO HAPPEN TO REPAIR THIS TRUCK. 5.A PRINTOUT THE PROCEDURES TO FIX THE TRUCK FROM FORD. 6.BILL FROM THE PERSON I EVENTUALLY HIRED TO REPAIR THE TRUCK WHEN THE DEALERSHIP REFUSED TO GUARANTEE HIS MECHANICS WORK, EVEN THOUGH HE KNEW I WOULD BE HAULING A 9900 POUND RV UP THE EAST COAST HIGHWAYS. THANK YOU FOR YOUR CONSIDERATION AND TIME. HAVE A GREAT DAY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #11265469

103,000 miles · Aug 19, 2019
EngineFuel/propulsion SystemSteering

2014 FORD F250 HIGH PRESSURE FUEL PUMP EXPLODED AND SENT METAL THROUGHOUT MY FIELD SYSTEM. WAS DRIVING TO HOUSTON GOING 80 MPH ON IH 10 AND MY TRUCK CAME TO A STOP AND POWER STEERING TURNED OFF SO I COULD BARELY GET IT OFF THE HIGHWAY. 18 WHEELERS WERE GOING BY ME GOING OVER 80 MPH. WE WERE ALMOST KILLED. WAS LEFT IN 106 DEGREE …

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2014 FORD F250 HIGH PRESSURE FUEL PUMP EXPLODED AND SENT METAL THROUGHOUT MY FIELD SYSTEM. WAS DRIVING TO HOUSTON GOING 80 MPH ON IH 10 AND MY TRUCK CAME TO A STOP AND POWER STEERING TURNED OFF SO I COULD BARELY GET IT OFF THE HIGHWAY. 18 WHEELERS WERE GOING BY ME GOING OVER 80 MPH. WE WERE ALMOST KILLED. WAS LEFT IN 106 DEGREE HEAT FOR OVER 2 HRS WAITING FOR A TOW TRUCK. FORD DEALER IN HOUSTON WHERE IT WAS TOWED (100 MILES) WANTS $14,000.00 TO FIX THE TRUCK.

NHTSA ODI #11245134

37,000 miles · Aug 9, 2018
Electrical SystemEngineFuel/propulsion System

THE BCM MODULE ON 2014 F-250 SUPERDUTY IS ATTACHED TO THE PARKING BRAKE RELEASE PLATE UNDER THE DRIVER'S SIDE DASHBOARD. NORMAL USE OF THE PARKING BRAKE RELEASE CAUSES THE BCM CONNECTOR TO BECOME LOOSE. AFTER MULTIPLE NORMAL USES THE BCM CONNECTOR FAULTS AND SHUTS DOWN THE ABILITY TO START THE VEHICLE. MY ISSUE OCCURRED WHILE DR…

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THE BCM MODULE ON 2014 F-250 SUPERDUTY IS ATTACHED TO THE PARKING BRAKE RELEASE PLATE UNDER THE DRIVER'S SIDE DASHBOARD. NORMAL USE OF THE PARKING BRAKE RELEASE CAUSES THE BCM CONNECTOR TO BECOME LOOSE. AFTER MULTIPLE NORMAL USES THE BCM CONNECTOR FAULTS AND SHUTS DOWN THE ABILITY TO START THE VEHICLE. MY ISSUE OCCURRED WHILE DRIVING AND I LOST ABILITY TO MONITOR SPEED, RPM, FUEL, TEMP, AND OTHER FUNCTIONS. I STOPPED ON THE SIDE OF THE ROAD AND TURNED OFF MY VEHICLE. IT WOULD NO LONGER START. I SEARCHED FOR THIS PROBLEM AND FOUND OUT IT WAS A COMMON PROBLEM AND 'ROADSIDE' STEPS TO FIX IT (SHAKING THE BCM CONNECTOR). DOING THIS TEMPORARILY FIXED THE PROBLEM. FORD STATED THERE IS NO RECALL ON THE ISSUE AND WOULD NOT FIX IT FREE OF CHARGE. THERE ARE MULTIPLE VIDEOS ON YOUTUBE FOR 2013, 2014, 2015 YEAR VEHICLES WITH THE SAME PROBLEM. EVEN AFTER CONTACTING FORD CORPORATE WITH VIDEOS AND FORUM THREADS THEY DENY AN ISSUE EXISTS. THE LOCAL DEALERSHIP WANTED ABOUT $3,500 TO 'EXPLORE AND DIAGNOSE THE PROBLEM'. MY ISSUE STARTED WHEN THE AIR BAG LIGHT FLASHED WHEN I DISENGAGED THE PARKING BRAKE: HTTPS://YOUTU.BE/9SVUCA9GIKU THEN THE ENTIRE BCM CONNECTOR FAILED: HTTPS://YOUTU.BE/8I9V6XYMXWM

NHTSA ODI #11118675

35,080 miles · May 26, 2017
Electrical SystemEngine

I PURCHASED A CERTIFIED PRE-OWNED VEHICLE ON NOVEMBER 13, 2016 AND HAVE HAD TO RETURN THE TRUCK FOR SERVICE MORE THAN 4 TIMES FOR THE SAME ISSUE AND THE ISSUE IS STILL NOT FIXED. IT IS MY UNDERSTANDING THAT THERE IS A MALFUNCTION WITH SOME 2014-2015 F-SUPER DUTY 6.7L DIESEL VEHICLES WHICH MAY EXHIBIT A MIL ILLUMINATED WITH DTC P…

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I PURCHASED A CERTIFIED PRE-OWNED VEHICLE ON NOVEMBER 13, 2016 AND HAVE HAD TO RETURN THE TRUCK FOR SERVICE MORE THAN 4 TIMES FOR THE SAME ISSUE AND THE ISSUE IS STILL NOT FIXED. IT IS MY UNDERSTANDING THAT THERE IS A MALFUNCTION WITH SOME 2014-2015 F-SUPER DUTY 6.7L DIESEL VEHICLES WHICH MAY EXHIBIT A MIL ILLUMINATED WITH DTC P207F. AND THAT THIS CONDITION MAY BE ASSOCIATED WITH THE POWERTRAIN CONTROL MODULE (PCM). IN EACH OCCASION I WAS DRIVING THE TRUCK AND FIRST THE ENGINE LIGHT WOULD TURN ON, SECOND, MY SPEED WOULD BE LIMITED TO LESS THAN 50MPH, AND FINALLY, THE ENGINE WOULD GO INTO IDLE MODE WITH NO IMMEDIATE RESTART. I HAVE HAD TO TOW MY TRUCK FOUR TIMES DUE TO THIS PROBLEM. THE WORK ORDER REPORTS INDICATE THAT THE MANUFACTURER HAS PERFORMED THE REPAIRS BUT THE ISSUE CONTINUES AND THEY ARE NOT ABLE TO DETERMINE THE CAUSE. THIS DEFECT SUBSTANTIALLY IMPAIRS THE USE OF MY TRUCK AND HAS CREATED A SAFETY CONCERN IN WHICH I NO LONGER FEEL SAFE DRIVING UNDER NO CIRCUMSTANCE. I DEMAND A REPLACEMENT OR REFUND THAT INCLUDES ALL THE OUT OF POCKET EXPENSE OCCURRED FOR RENTALS AND ALTERNATE TRANSPORTATION EACH TIME MY TRUCK WAS IN FOR REPAIR WITH THE MANUFACTURER.

NHTSA ODI #10991802

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ14005 · Vehicle Commanded Engine Shutdown

Opened Jan 13, 2015 · Closed Mar 15, 2016

Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Additional source detail variants (5)

Electrical System:software

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:engine:diesel

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.