TL* THE CONTACT OWNS A 2014 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH AND AFTER DRIVING OVER A BUMP IN THE ROAD THE FRONT END BEGAN TO SHAKE, VIBRATE AND WOBBLE CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING AND CRASH INTO A DITCH. DURING THE INCIDENT NO INJURIES WERE REPORTED. THE CONTACT WAS AB…
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TL* THE CONTACT OWNS A 2014 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH AND AFTER DRIVING OVER A BUMP IN THE ROAD THE FRONT END BEGAN TO SHAKE, VIBRATE AND WOBBLE CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING AND CRASH INTO A DITCH. DURING THE INCIDENT NO INJURIES WERE REPORTED. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE. THE FAILURE HAD ALSO OCCURRED ON SEVERAL OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #11352786
74,800 miles · Aug 31, 2020
SteeringSuspension
WHILE DRIVING AT HIGHWAY SPEEDS, MY TRUCK EXPERIENCES THE "DEATH WOBBLE." IF I HIT A BUMP WHEN TRAVELING ABOVE 60 MPH THE FRONT WHEELS WOBBLE LIKE A SHOPPING CART AND THE FRONT END SHAKES VIOLENTLY. THE STEERING WHEEL SHAKES IN MY HANDS. THESE CONDITIONS CONTINUE UNTIL THE VEHICLE IS SLOWED DOWN TO 35-40 MPH.
NHTSA ODI #11352215
120,000 miles · Aug 21, 2020
SteeringSuspension
DEATH WOBBLE WHILE DRIVING ON HIGHWAY FRONT END SHAKES UNCONTROLLABLE.
NHTSA ODI #11350603
45,000 miles · Jul 7, 2020
Steering
MY TRUCK SUFFERS FROM THE DEATH WOBBLE THAT IS USUALLY TRIGGERED BY HITTING A BUMP, POTHOLE OR DIP IN THE ROAD. USUALLY OCCURS WHEN GOING FULL SPEED (50-75 MPH). THE ONLY WAY TO STOP IT IS TO SLOW DOWN AND PULL OFF THE ROAD, NEARLY TO A STOP. THIS HAS HAPPENED ABOUT A DOZEN TIMES. I NOTE IT HAPPENS MORE OFTEN WHEN TIRES HAVE…
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MY TRUCK SUFFERS FROM THE DEATH WOBBLE THAT IS USUALLY TRIGGERED BY HITTING A BUMP, POTHOLE OR DIP IN THE ROAD. USUALLY OCCURS WHEN GOING FULL SPEED (50-75 MPH). THE ONLY WAY TO STOP IT IS TO SLOW DOWN AND PULL OFF THE ROAD, NEARLY TO A STOP. THIS HAS HAPPENED ABOUT A DOZEN TIMES. I NOTE IT HAPPENS MORE OFTEN WHEN TIRES HAVE MORE WEAR ON THEM. RARELY HAPPENS WITH NEW TIRES.
NHTSA ODI #11337930
Mileage unknown · Jun 23, 2020
SteeringSuspension
MULTIPLE TIMES BEFORE THE OCCURRENCE YESTERDAY , I WOULD HIT A BUMP AND IT WOULD SEEM LIKE THE FRONT OF THE TRUCK WOULD SKIP A LITTLE, REPLACED SHOCKED AND STEERING DAMPER , 6 MONTHS LATER I HIT A LITTLE BUMP GOING ABOUT 70 MPH AND THE STEERING WHEEL STARTED TO SHAKE VIGOROUSLY AND I ALMOST LOST CONTROL OF THE VEHICLE . THIS IS …
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MULTIPLE TIMES BEFORE THE OCCURRENCE YESTERDAY , I WOULD HIT A BUMP AND IT WOULD SEEM LIKE THE FRONT OF THE TRUCK WOULD SKIP A LITTLE, REPLACED SHOCKED AND STEERING DAMPER , 6 MONTHS LATER I HIT A LITTLE BUMP GOING ABOUT 70 MPH AND THE STEERING WHEEL STARTED TO SHAKE VIGOROUSLY AND I ALMOST LOST CONTROL OF THE VEHICLE . THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED BY FORD ESPECIALLY SINCE THE INFAMOUS DEATH ROLL HAS BEEN AFFECTING THESE VEHICLES FOR OVER A DECADE . *TR
NHTSA ODI #11330414
70,000 miles · May 28, 2020
SteeringSuspension
MY 2014 FORD F250 PLATINUM DIESEL HAS EXHIBITED DEATH WOBBLE ON MULTIPLE OCCASIONS. I HAVE EXPERIENCED THE ISSUE AT DIFFERENT SPEEDS ON THE HIGHWAY ANYWHERE FROM 50 TO 70 MPH AFTER HITTING SMALL BUMPS IN THE ROAD. I HAVE TAKEN THE TRUCK TO BLAISE ALEXANDER FORD ON MULTIPLE OCCASIONS TO ADDRESS THE ISSUE. THE FIRST TIME THEY R…
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MY 2014 FORD F250 PLATINUM DIESEL HAS EXHIBITED DEATH WOBBLE ON MULTIPLE OCCASIONS. I HAVE EXPERIENCED THE ISSUE AT DIFFERENT SPEEDS ON THE HIGHWAY ANYWHERE FROM 50 TO 70 MPH AFTER HITTING SMALL BUMPS IN THE ROAD. I HAVE TAKEN THE TRUCK TO BLAISE ALEXANDER FORD ON MULTIPLE OCCASIONS TO ADDRESS THE ISSUE. THE FIRST TIME THEY REPLACED STEERING STABILIZER AND IT WAS WORSE AFTER I GOT THE TRUCK BACK, THE SECOND TIME THEY REPLACED THE TIE RODS AND GAVE IT A FRONT BRAKE JOB, GOT THE TRUCK BACK AND IT WAS EVEN WORSE, THE THIRD TIME THEY REPLACED THE STEERING GEAR BOX. STILL NO EFFECT ON THE DEATH WOBBLE ISSUE. I THEN DROVE THE TRUCK WITH THEIR MECHANIC WHO TOLD ME IT COULD BE THE SHOCKS OR THE TIRES OR MAYBE A SPRING OR COIL IS BROKEN. THE TRUCK IS UNSAFE AND FORD NEEDS TO FIGURE OUT HOW TO FIX IT. THE TRUCK ONLY HAS 70,000 MILES ON IT. *TR
NHTSA ODI #11326417
100,000 miles · Apr 16, 2020
Steering
TL* THE CONTACT OWNS A 2014 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE STARTED SHAKING VIOLENTLY. THE CONTACT STATED THAT THE VEHICLE NEEDED TO COME TO A COMPLETE STOP FOR THE SHAKING TO STOP. THE VEHICLE WAS TAKEN TO KLEMENT FORD OF MUENSTER (1005 E DIVISION ST, MUENSTER, TX 76252) WH…
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TL* THE CONTACT OWNS A 2014 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE STARTED SHAKING VIOLENTLY. THE CONTACT STATED THAT THE VEHICLE NEEDED TO COME TO A COMPLETE STOP FOR THE SHAKING TO STOP. THE VEHICLE WAS TAKEN TO KLEMENT FORD OF MUENSTER (1005 E DIVISION ST, MUENSTER, TX 76252) WHERE THE CONTACT WAS UNAWARE OF THE PART NEEDED FOR THE REPAIR. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN BACK TO KLEMENT FORD OF MUENSTER 1005 E DIVISION ST, MUENSTER, TX 76252 WHERE IT WAS DIAGNOSED THAT THE STEERING STABILIZER SHOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #11321317
70,000 miles · Jan 22, 2020
SteeringSuspension
DEATH WOBBLE STARTED AT HIGHER SPEED. HAS PROGRESSIVELY GOTTEN WORSE. EVERYTHING IS TIGHT IN THE FRONT END. CHANGED BALL JOINTS BOTH WHEEL BEARINGS TRACK BAR AND BUSHING AND STEERING DAMPENER AND NOTHING HAS HELPED. HAPPENED ON 2 SETS OF TIRES.
NHTSA ODI #11301028
70,000 miles · Jan 2, 2020
SteeringSuspension
TRUCK WHEN IT GETS UP TO ABOUT 63MPH OR HITS A POT HOLE ..SMALL BUMP IN ROAD IT DOES THE DEATH WOBBLE, IN OTHER WORDS THE STEERING WHEEL SHAKES VIOLENTLY, THE PROBLEM STATED IN JUNE OF 2018 AS CONTINUES TO THIS DAY
NHTSA ODI #11296714
105,000 miles · Dec 28, 2019
SteeringSuspension
2014 F250 DIESEL EXPERIENCES MULTIPLE 'DEATH WOBBLES' WHILE DRIVING ON HIGHWAY AT SPEEDS OVER 60MPH AND PASSING OVER EXPANSION JOINT ON BRIDGE OR OTHER LIKE CREVICES. FELT LIKE THE FRONT END WAS FALLING APART WITH VIOLENT FRONT END SHAKING, HAD TO SLOW DOWN TO 35 MPH TO REGAIN CONTROL OF THE VEHICLE. TOOK TRUCK TO DEALER AND HAD…
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2014 F250 DIESEL EXPERIENCES MULTIPLE 'DEATH WOBBLES' WHILE DRIVING ON HIGHWAY AT SPEEDS OVER 60MPH AND PASSING OVER EXPANSION JOINT ON BRIDGE OR OTHER LIKE CREVICES. FELT LIKE THE FRONT END WAS FALLING APART WITH VIOLENT FRONT END SHAKING, HAD TO SLOW DOWN TO 35 MPH TO REGAIN CONTROL OF THE VEHICLE. TOOK TRUCK TO DEALER AND HAD TO PAY $150.00 FOR DIAGNOSIS. FORD CLAIMS ALL FRONT END SUSPENSION PARTS NEED REPLACING AS WELL AS A FRONT END ALIGNMENT. THE TRUCK HAS JUST OVER 100K MILES ON IT AND IS MOSTLY HIGHWAY MILES. IT'S JUST OUT OF AN EXTENDED WARRANTY AND FORD ESTIMATES THE REPAIRS AT OVER $1,300.00 WITH NO GUARANTEES THAT THIS WILL SOLVE THE PROBLEM. THIS IS A DESIGN FLAW BY FORD. I'VE OWNED FORD TRUCKS FOR MANY MANY YEARS AND HAVE NEVER EXPERIENCED THIS IN ANY OF THE PAST SUPER DUTY'S THAT I OWNED.
NHTSA ODI #11291736
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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