NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
266 reports98,000 miles · Nov 15, 2016
Suspension
TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SWAYED FROM LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE REASON FOR THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE A…
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SWAYED FROM LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE REASON FOR THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10926182
90,000 miles · Sep 14, 2016
Engine
THE DIESEL DEF SAFETY SWIRCHES GO OUT TURNING OFF THE ENGINE IF TRUCK GOING LESS THAN 10 MPH. A VERY BAD SAFETY ISSUE IF PULLING INTO TRAFFIC.
NHTSA ODI #10906322
95,000 miles · Jun 9, 2016
Structure
TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE FRONT END OF THE VEHICLE HIT A BUMP CAUSING A "DEATH WOBBLE". THE CONTACT ALMOST LOSS CONTROL OF THE VEHICLE BUT WAS ABLE TO REGAIN CONTROL AT APPROXIMATELY 10 MPH. THE VEHICLE WAS TAKEN TO BE REPAIRED BUT THE FAILURE RECURRED. THE REPAI…
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE FRONT END OF THE VEHICLE HIT A BUMP CAUSING A "DEATH WOBBLE". THE CONTACT ALMOST LOSS CONTROL OF THE VEHICLE BUT WAS ABLE TO REGAIN CONTROL AT APPROXIMATELY 10 MPH. THE VEHICLE WAS TAKEN TO BE REPAIRED BUT THE FAILURE RECURRED. THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
NHTSA ODI #10873435
45 miles · Jun 3, 2016
Suspension
SINCE 2013 I HAVE HAD MY FORD F250 INTO THE DEALERSHIP NUMEROUS TIMES WITH COMPLAINTS OF THE FRONT END JUST BEGINNING TO VIOLENTLY SHAKE. THE SHAKING WILL NOT STOP UNTIL THE TRUCK IS STOPPED, AND DURING THAT TIME IT'S SHAKING SO VIOLENTLY IT'S UNCONTROLLABLE. THE DEALERSHIP HAS CONTINUOUSLY TOLD ME IT'S THE TIRES, BUT THE TIRE…
Read full complaint
SINCE 2013 I HAVE HAD MY FORD F250 INTO THE DEALERSHIP NUMEROUS TIMES WITH COMPLAINTS OF THE FRONT END JUST BEGINNING TO VIOLENTLY SHAKE. THE SHAKING WILL NOT STOP UNTIL THE TRUCK IS STOPPED, AND DURING THAT TIME IT'S SHAKING SO VIOLENTLY IT'S UNCONTROLLABLE. THE DEALERSHIP HAS CONTINUOUSLY TOLD ME IT'S THE TIRES, BUT THE TIRES ARE STILL IN DECENT SHAPE. IT'S HAPPENING AGAIN, AND IT'S VERY SCARY, FOR ME AND MINE, AND OTHERS.
NHTSA ODI #10874077
80,000 miles · Apr 12, 2016
Suspension
TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY BEGAN TO VIOLENTLY SHAKE AND VIBRATE. IN ORDER TO CORRECT THE FAILURE, THE SPEED NEEDED TO BE REDUCED OR THE VEHICLE NEEDED TO BE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSTALLED A SHIM TO THE PASSENGER SIDE FRONT BALL JOIN…
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY BEGAN TO VIOLENTLY SHAKE AND VIBRATE. IN ORDER TO CORRECT THE FAILURE, THE SPEED NEEDED TO BE REDUCED OR THE VEHICLE NEEDED TO BE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSTALLED A SHIM TO THE PASSENGER SIDE FRONT BALL JOINTS, BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10854998
32,000 miles · Mar 4, 2016
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND HESITATED TO RESPOND WITHOUT WARNING. THE CONTACT MENTIONED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD FOR THE VEHICLE TO BE STOPPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE…
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND HESITATED TO RESPOND WITHOUT WARNING. THE CONTACT MENTIONED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD FOR THE VEHICLE TO BE STOPPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 04/20/16*LJ
NHTSA ODI #10839902
33,000 miles · Feb 25, 2016
Electrical SystemElectronic Stability Control (esc)Suspension
TWO DIFFERENT PROBLEMS: FIRST I WAS LEFT STRANDED ABOUT 2 1/2 HOURS AWAY FROM HOME BECAUSE OF A SIMPLE EGT SENSOR DEFECT SHUT DOWN MY TRUCK. HAD TO PAY A TOWER $350 TO DRIVE MY TRUCK TO DEALERSHIP AND THEY TELL ME IT WAS A LITTLE SENSOR THAT LEFT ME STRANDED. THIS TYPE THING SHOULDN'T HAPPEN WHEN YOU PAY $60,000 PLUS FOR A VEHIC…
Read full complaint
TWO DIFFERENT PROBLEMS: FIRST I WAS LEFT STRANDED ABOUT 2 1/2 HOURS AWAY FROM HOME BECAUSE OF A SIMPLE EGT SENSOR DEFECT SHUT DOWN MY TRUCK. HAD TO PAY A TOWER $350 TO DRIVE MY TRUCK TO DEALERSHIP AND THEY TELL ME IT WAS A LITTLE SENSOR THAT LEFT ME STRANDED. THIS TYPE THING SHOULDN'T HAPPEN WHEN YOU PAY $60,000 PLUS FOR A VEHICLE. NOW MONTHS LATER I HAVE ANOTHER ISSUE THAT FROM ALL THE BLOGS SAY IS A PROBLEM MOST 2012 MODELS HAVE CALLED THE "DEATH WOBBLE". IT IS NOW HAPPENING AT LEAST ONCE ON EVERY DRIVE I MAKE. I HAVE HAD OVER 8 SITUATIONS WHERE I HAVE HAD TO SLAM ON BREAKS TO MAKE THE VIBRATION STOP AND THE CAR BEHIND ME ALMOST SLAM INTO THE BACK OF MY TRUCK. BECAUSE ONCE THE WOBBLING STARTS YOU HAVE TO COME TO ALMOST A COMPLETE STOP BEFORE THE WOBBLING WILL STOP. MY WIFE NOW REFUSES TO DRIVE MY TRUCK BECAUSE SHE IS SCARED TO DEATH TO DRIVE IT. I DON'T EVEN LIKE TO DRIVE IT, BUT IT'S NECESSARY BECAUSE IT IS THE ONLY VEHICLE I HAVE TO DRIVE. I AM AT THE POINT OF WANTING TO TRADE IT, BUT WHAT KIND OF TRADE IN AM I GOING TO GET WITH THIS PROBLEM HAPPENING. MY 2012 JUST HAS A LITTLE MORE THAN 40,000 MILES, NOT VERY MUCH WHEN YOU ARE TALKING ABOUT A DIESEL ENGINE. IT IS HAPPENING MORE OFTEN NOW THAN BEFORE, AND I FELL IT WILL JUST CONTINUE TO HAPPEN MORE. NO ONE IN MY FAMILY WANTS TO DRIVE OR RIDE WITH ME IN MY TRUCK ANYMORE. IT SEEMS AS THOUGH FORD IS REFUSING TO ADMIT THAT THIS IS A PROBLEM ON EVERY ONLINE SITE I GO TOO, I ASSUME IT WILL TAKE A FEW PEOPLE GETTING KILLED BEFORE THEY REALIZE THERE IS A PROBLEM. WHAT ARE OWNERS TO DUE WITH THIS, BECAUSE IF WE TRADE THE TRUCK KNOW ONE IS GOING TO WANT TO BUY IT. SO ONCE AGAIN THE CONSUMER GETS SHAFTED. NHTSA WE ARE LOOKING FOR YOU TO HELP US WITH THIS PROBLEM BEFORE SOMEONE GETS KILLED. PLEASE HELP US WITH THIS PROBLEM! PLEASE!!!!!!
NHTSA ODI #10838113
28,000 miles · Feb 16, 2016
Tires
TL* THE CONTACT OWNS A 2012 FORD F-250 EQUIPPED WITH MICHELIN TIRES, TIRE LINE: LTX/AT, (NA) TIRE SIZE: LT275/65/R20, AND DOT NUMBER: B70T003X3011. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT COULD FEEL SEVERE VIBRATION IN THE TIRES, WHICH BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN INDEPE…
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD F-250 EQUIPPED WITH MICHELIN TIRES, TIRE LINE: LTX/AT, (NA) TIRE SIZE: LT275/65/R20, AND DOT NUMBER: B70T003X3011. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT COULD FEEL SEVERE VIBRATION IN THE TIRES, WHICH BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH REAR TIRES EXHIBITED TREAD SEPARATION. THE REAR PASSENGER SIDE TIRE WAS REPLACED. MOST RECENT THE FAILURE RECURRED HOWEVER, THE REAR DRIVER SIDE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE ABD TIRE FAILURE MILEAGE WAS 28,000.
NHTSA ODI #10838390
Mileage unknown · Feb 4, 2016
Engine
TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND A "STOP VEHICLE" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED O…
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND A "STOP VEHICLE" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10824166
3,000 miles · Jan 26, 2016
SteeringSuspension
TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE SHOOK AND BECAME DIFFICULT TO CONTROL. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRAG LINK AND THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE ALSO NEEDED A FRONT END ALIGNMENT. T…
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE SHOOK AND BECAME DIFFICULT TO CONTROL. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRAG LINK AND THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE ALSO NEEDED A FRONT END ALIGNMENT. THE REPAIRS WERE DONE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
NHTSA ODI #10822406
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Illustration