NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
25 reportsClear category filterMileage unknown · Nov 21, 2024
SteeringSuspensionUnknown Or Other
Today 11/21/24, I notified my husband as I am driving up the ramp going 50 my ford started to shake hard. I had to hold on to the steering wheel and pull over with out pressing the break. I came to a stop and kept him on the phone in case I were to flip over. The vehicle stopped wobbling and I started up again. I was not able to…
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Today 11/21/24, I notified my husband as I am driving up the ramp going 50 my ford started to shake hard. I had to hold on to the steering wheel and pull over with out pressing the break. I came to a stop and kept him on the phone in case I were to flip over. The vehicle stopped wobbling and I started up again. I was not able to drive but less than 40 and again the wobble coming back. The commute for me was over 1 hour. I would not make it alive home. This vehicle had to go to the shop as if I were to drive home I would not be alive at this moment
NHTSA ODI #11626732
Mileage unknown · Aug 21, 2023
SteeringSuspensionUnknown Or Other
Death wobble--great oscillation and shuddering of steering wheel and vehicle itself after hitting patches of rough road at highway speeds. This has happened 5 times now. Truck is currently being inspected for any faulty equipment. This occurred on interstate 10 in LA, and if not for quick thinking, I would have swerved into o…
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Death wobble--great oscillation and shuddering of steering wheel and vehicle itself after hitting patches of rough road at highway speeds. This has happened 5 times now. Truck is currently being inspected for any faulty equipment. This occurred on interstate 10 in LA, and if not for quick thinking, I would have swerved into other traffic or lost control completely. This is a known problem with Ford F250s and is very dangerous. No warnings, no lights, and no way to predict that this might occur driving over rough pavement.
NHTSA ODI #11539843
Mileage unknown · Aug 19, 2023
Electrical SystemUnknown Or OtherFire
Without any warning, smoke started billowing from the driver's side dash and overhead liner. When looking for the cause, I pulled the solenoid and the smoking stopped. Upon further inspection, I discovered broken, melted wiring in the rear drivers side door jamb. In researching this problem online, I found that other owne…
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Without any warning, smoke started billowing from the driver's side dash and overhead liner. When looking for the cause, I pulled the solenoid and the smoking stopped. Upon further inspection, I discovered broken, melted wiring in the rear drivers side door jamb. In researching this problem online, I found that other owners had experienced the same problem.
NHTSA ODI #11539604
Mileage unknown · Jan 20, 2023
SteeringSuspensionUnknown Or Other
WHILE DRIVING THE TRUCK GOING OVER 50 MILES PER HOUR, IT GOES INTO A WOBBLE, SHAKING, VIBRATION MODE. I FEEL LIKE I'M IN A EARTHQUAKE. SOME TIMES IT COMES ON JUST NORMAL DRIVING AND MOST OF THE TIMES HAPPENS DRIVING OVER BUMPY UNEVEN SURFACE AND POTHOLES ROAD DOING OVER FIFTY MILES PER HOUR. I HAVE TAKEN IT TO THE DEALERSHIP …
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WHILE DRIVING THE TRUCK GOING OVER 50 MILES PER HOUR, IT GOES INTO A WOBBLE, SHAKING, VIBRATION MODE. I FEEL LIKE I'M IN A EARTHQUAKE. SOME TIMES IT COMES ON JUST NORMAL DRIVING AND MOST OF THE TIMES HAPPENS DRIVING OVER BUMPY UNEVEN SURFACE AND POTHOLES ROAD DOING OVER FIFTY MILES PER HOUR. I HAVE TAKEN IT TO THE DEALERSHIP RED MCCOMBS IN SAN ANTONIO TEXAS ABOUT THREE OR FOUR TIMES BEFORE WITH THIS PROBLEM. THEY CAN'T FINE THE PROBLEM. THE SURVICE ADVISER DID STATE THAT ONE OF THERE TECHNICIAN DID KNOWDICE A SLIDE VIBRATION WHILE TEST DRIVING IT BUT OTHER THEN THAT NO PROBEMS. THEY DID REPLACE A PART AT ONE TIME BUT IT DID NOT SOLVE THE PROBLEM. I HAVE AN APPOINTMENT [RED MCCOMB] ON 6TH OF FEBRUARY TO DROP OFF THE TRUCK TO CHECK OUT AGAIN. I DON'T KNOW WHAT TO DO ANY MORE. THIS LAST TIME THE VIBRATION WAS REAL BAD. HAD HARD TIME GETTING IT UNDER CONTROL ON A MAJOR CITY HIGHWAY. I THOUGH I WAS GOING TO GET KILL. I FEAR FOR MY LIFE AND SAFETY DRIVING THAT TRUCK. I DON'T WANT TO SELL IT AND PUT SOMEBODY ELSE LIFE IN DANGER. I CALLED FORD MANUFACTURE ON AROUND THE 17 OR 18 OF JANUARY AND INFORMED THEM ABOUT IT. THE CONVERSATION WAS RECORDED ACCORDING TO THEM. THEY ACTED LIKE THERE HAS BEEN NO PROBLEM WITH THOSE TRUCKS. THEY CONTACTED ME BACK WITH THE DEALERSHIP. THATS WHEN I MADE THE APPOINTMENT. I BOUGHT THAT TRUCK NEW IN TEMPLE TEXAS FROM THE JOHNSON BROTHERS DEALERSHIP IN JUNE 2012. RED MCCOMB HAS MAINTAIN ALL OF THE REQUIRED MAINTANACE AND MECHANICLE PROBLEMS SINCE I BOUGHT IT NEW. JUST ABOUT EVERYTHING IS DOCUMENTRED THERE.
NHTSA ODI #11502769
Mileage unknown · Dec 22, 2021
Electrical SystemSeatsUnknown Or Other
Power Mirror Driver's side doesn't retract /extend automatically. Driver's seat doesn't power adjust. It is stuck in one position and will not move. Electrical short w/ annoying hum over speakers when radio is on.
NHTSA ODI #11444749
Mileage unknown · Oct 11, 2021
Unknown Or Other
when i was driving it, It would stallout and no power to the foot feed, you couldnt hear the motor running, pull over, and then the foot padel, feed would work again, with no service light came on, happen when i also pulled out to make a left turn or right turn also, I told Car lot, well we cant do anything if service light do…
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when i was driving it, It would stallout and no power to the foot feed, you couldnt hear the motor running, pull over, and then the foot padel, feed would work again, with no service light came on, happen when i also pulled out to make a left turn or right turn also, I told Car lot, well we cant do anything if service light dosent come on, I ask them to keep it and drive it, as it only did it some times, I no longer have it as it was a danager in driveing it and also , had to have a fix it ticket, after, think the covered it up, lost 1000.oo dolars on it. Truck can kill some one not fix, cheek car fax, no repairs on it
NHTSA ODI #11436321
Mileage unknown · Aug 30, 2021
SuspensionUnknown Or Other
I was driving on the highway and the front of the truck started to shake uncontrollably. I thought maybe I hit something. Then a little while longer it did it again when I hit a bump. Thank goodness not a lot of cars around I had to turn on my blinkers and try to pull over . No warning lights no bells no whistles nothin happen…
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I was driving on the highway and the front of the truck started to shake uncontrollably. I thought maybe I hit something. Then a little while longer it did it again when I hit a bump. Thank goodness not a lot of cars around I had to turn on my blinkers and try to pull over . No warning lights no bells no whistles nothin happen before or after. Then on August 29,2021 it happened again this time a busy road . Cars behind me almost ran into me I don’t remember any bumps in the road at all . There was no warning ,!scared me. Next time might not be so lucky . I called the Ford dealer and he has made an appointment to see the truck in over a week . Guess we just keep driving and pray it doesn’t happen and no one dies . Thanks Ford .
NHTSA ODI #11431076
Mileage unknown · Jun 29, 2021
Unknown Or Other
When driving on the interstate at the start of a full day on the road, the front of the truck started shaking violently. At first, I thought I had encountered a rough stretch of road, but there was no way the washboard effect I was experiencing was from the road. It was far too fast and violent. My next thoughts were that I was …
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When driving on the interstate at the start of a full day on the road, the front of the truck started shaking violently. At first, I thought I had encountered a rough stretch of road, but there was no way the washboard effect I was experiencing was from the road. It was far too fast and violent. My next thoughts were that I was about to lose a front tire...or both front tires...or maybe the engine was seizing up. Whatever it was, something was seriously wrong and it was scary. I responded by taking my foot off the accelerator and braking, and then easing across two lanes of traffic to the side of the road, where the shaking stopped. I was traveling with my daughter and five-month-old granddaughter, and once I slowed down, the shaking stopped. The truck then ran normally and we were able to resume our trip without any further issues. The truck is currently at the Ford dealer to be serviced and they are looking into the problem, though when I described what had happened, the lady at the service desk said, "Yeah, some of these trucks have that problem." I now have serious concerns about the safety of this truck, particularly since I often travel alone pulling a horse trailer and for long distances. Were this to happen with a fully loaded trailer, in heavy traffic, on a curve, and/or going down a mountain pass, I don't know what would happen since with the steering wheel and front of the truck were shaking so violently that it didn't feel like I had any control over the front end of the vehicle. I am grateful I was on a straight stretch of highway and that the traffic wasn't too heavy.
NHTSA ODI #11422729
89,755 miles · Dec 18, 2020
SteeringSuspensionUnknown Or Other
FIRS STARTED VIBRATING BEYOND MY CONTROL WHEN I HIT A SMALL BUMP WHILE TRAVELLING APPROXIMATELY 50MPH, HAD WORN BUSHING AND OTHER REPLACEMENTS AND CONTINUES TO OCCUR PERIODICALLY. THE SHAKING IS SO SEVERE THAT THE TRUCK CANNOT BE STEERED AND ONLY STOPS WHEN I GET BELOW 20MPH. IT HAS NOW OCCURRED AT SPEEDS FROM 35 TO 70MPH AND TH…
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FIRS STARTED VIBRATING BEYOND MY CONTROL WHEN I HIT A SMALL BUMP WHILE TRAVELLING APPROXIMATELY 50MPH, HAD WORN BUSHING AND OTHER REPLACEMENTS AND CONTINUES TO OCCUR PERIODICALLY. THE SHAKING IS SO SEVERE THAT THE TRUCK CANNOT BE STEERED AND ONLY STOPS WHEN I GET BELOW 20MPH. IT HAS NOW OCCURRED AT SPEEDS FROM 35 TO 70MPH AND THE TRUCK IS UNSAFE TO DRIVE.
NHTSA ODI #11384017
202,000 miles · Nov 21, 2020
SteeringSuspensionUnknown Or Other
WHILE DRIVE MY 2012 FORD F-250 AT SPEEDS OF 65+, THE STEERING WHEEL START TO SHAKE VIOLENTLY AFTER DRIVING OVER A BUMP IN THE ROAD. I HAVE RESEARCHED THIS AND FOUND IT IS COMMONLY KNOWN AS A DEATH WOBBLE. THE VIDEOS FOUND ON YOUTUBE REPLICATE IT CORRECTLY. I'M NOT SURE WHAT OTHER DAMAGE IT MAY HAVE CAUSED TO MY TRUCK. IT HAS BEE…
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WHILE DRIVE MY 2012 FORD F-250 AT SPEEDS OF 65+, THE STEERING WHEEL START TO SHAKE VIOLENTLY AFTER DRIVING OVER A BUMP IN THE ROAD. I HAVE RESEARCHED THIS AND FOUND IT IS COMMONLY KNOWN AS A DEATH WOBBLE. THE VIDEOS FOUND ON YOUTUBE REPLICATE IT CORRECTLY. I'M NOT SURE WHAT OTHER DAMAGE IT MAY HAVE CAUSED TO MY TRUCK. IT HAS BEEN HAPPENING SINCE I BOUGHT THE TRUCK. I'VE BOUGHT AN ADJUSTABLE TRACK BAR AND TRIED MANY DIFFERENT TIRES COMBINATIONS. I HAVE NOT FOUND A SOLUTION.
NHTSA ODI #11375683
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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