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2012 Ford F-250

Owner reports · Recalls · Investigations

More warning signs than most F-250 years

Owner complaints for the 2012 Ford F-250 are substantially higher than the model-year median of 119.

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When problems were reported

Mileage at the reported incident

198 reports with mileage · 68 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 125 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 112 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports5 fire reports4 injury reports

Steering complaints

112 reports
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40,000 miles · Jan 31, 2015
SteeringSuspensionWheels

I WAS DRIVING THE SPEED LIMIT OF 65 MPH ON THE INTERSTATE, WHEN THE TRUCK WENT OVER A ROUGH SPOT IN THE ROAD AND BEGAN TO SHAKE UNCONTROLLABLY. I COULD NOT STEER DO THE STEERING WHEEL AND THE FRONT OF THE TRUCK SHAKING SO VIOLENTLY. I MANAGED TO GET THE TRUCK SLOWED DOWN QUICKLY AND OVER ONTO THE MEDIAN. I STOPPED AND GOT OU…

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I WAS DRIVING THE SPEED LIMIT OF 65 MPH ON THE INTERSTATE, WHEN THE TRUCK WENT OVER A ROUGH SPOT IN THE ROAD AND BEGAN TO SHAKE UNCONTROLLABLY. I COULD NOT STEER DO THE STEERING WHEEL AND THE FRONT OF THE TRUCK SHAKING SO VIOLENTLY. I MANAGED TO GET THE TRUCK SLOWED DOWN QUICKLY AND OVER ONTO THE MEDIAN. I STOPPED AND GOT OUT TO CHECK AROUND AND UNDER THE VEHICLE AND FOUND NOTHING. AS I ATTEMPTED TO GET UP TO SPEED AND MERGE BACK ONTO THE HIGHWAY THE TRUCK STARTED SHAKING AGAIN. AFTER GETTING UP TO ABOUT 50 MPH IT SMOOTHED OUT. I TOOK THE TRUCK TO DISCOUNT TIRE AND HAD THE WHEELS REBALANCED AND THE FRONT CHECKED WITH NO PROBLEMS NOTED. THE TRUCK HAS DONE THIS ABOUT 4 OR 5 MORE TIMES SINCE AND IT ALWAYS AFTER YOU GO OVER A ROUGH SPOT IN THE ROAD. THE VEHICLE SHAKES SO BAD THAT YOU CANNOT CONTROL IT AND YOU HAVE TO STAND ON THE BRAKE TO SLOW IT DOWN ENOUGH TO BE ABLE TO STEER IT. THIS CAN RESULT IN A MAJOR ACCIDENT OR DEATH!!! I HAVE ALSO HAD PROBLEMS WITH THE TRANSMISSION SINCE THE TRUCK WAS NEW. WHEN IT SHIFTS FROM 1ST TO 2ND SOMETIMES THERE IS A LONG DELAY WHERE THE THROTTLE IS PUSHED DOWN AND THE TRUCK DOES NOTHING FOR APPROXIMATELY 5 SECONDS, THIS HAS OCCURRED NUMEROUS TIMES IN INTERSECTIONS AND CAN CAUSE YOU TO BE STRUCK IN THE SIDE. I HAVE HAD THE TRUCK TO THE SHOP 3 TIMES AND THEY CHANGED THE TRANSMISSION BODY AND THE TRANSMISSION PUMP AND IT STILL CONTINUES TO HAVE THE PROBLEM... *TR

NHTSA ODI #10680186

68,000 miles · Jan 26, 2015
Steering

I CURRENTLY OWN A 2012 F-250 LARIAT 6.7 LITER DIESEL AND I STARTED HAVING WHAT SOME MAY CALL A "DEATH WOBBLE" ON MY FRONT END SOMETIMES IT'S NOT THAT BAD BUT AT OTHER TIMES FROM 40-60MPH IT GETS SO BAD I HAVE TO PULL OVER. I'M SO FRUSTRATED WITH IT AND IM EVEN AFRAID TO LET MY WIFE DRIVE IT IN FEAR THAT SOMETHING BAD MAY HAPPEN …

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I CURRENTLY OWN A 2012 F-250 LARIAT 6.7 LITER DIESEL AND I STARTED HAVING WHAT SOME MAY CALL A "DEATH WOBBLE" ON MY FRONT END SOMETIMES IT'S NOT THAT BAD BUT AT OTHER TIMES FROM 40-60MPH IT GETS SO BAD I HAVE TO PULL OVER. I'M SO FRUSTRATED WITH IT AND IM EVEN AFRAID TO LET MY WIFE DRIVE IT IN FEAR THAT SOMETHING BAD MAY HAPPEN ONE DAY. FORD DELIBERATELY REFUSES TO RECOGNIZE THE PROBLEM AND TRIES TO OFFER BANDAIDS FOR THE PROBLEM I NEED THIS FIXED BECAUSE I DIDN'T SPEND 70K ON A TRUCK THAT I'M AFRAID TO DRIVE. PLEASE DO SOMETHING BEFORE A LAWSUIT I JOIN A LAWSUIT AND GET THIS MATTER TAKEN ABOVE EVERYONE ELSE'S HEADS. THIS IS SOMETHING THAT THOUSANDS OF PEOPLE ARE EXPERIENCING JUST BY LOOKING ONLINE. *TR

NHTSA ODI #10678940

45,000 miles · Jan 19, 2015
SteeringSuspension

WHILE DRIVING ON THE 400 JUST EAST OF AUGESTA KANSAS THE TRUCK SUDDENLY DEVELOPED A "DEATH WOBBLE". IT IS CALLED BY OTHER NAMES AS WELL, THE STEERING STARTED SHAKING UNCONTROLLABLE AND HAVE TO BRING THE TRUCK TO A STOP. THIS WAS THE SECOND IT IN THREE WEEKS IT HARDENED. IT IS AT THE DEALS HIP NOW AND CAN NOT FIND THE CAUSE. …

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WHILE DRIVING ON THE 400 JUST EAST OF AUGESTA KANSAS THE TRUCK SUDDENLY DEVELOPED A "DEATH WOBBLE". IT IS CALLED BY OTHER NAMES AS WELL, THE STEERING STARTED SHAKING UNCONTROLLABLE AND HAVE TO BRING THE TRUCK TO A STOP. THIS WAS THE SECOND IT IN THREE WEEKS IT HARDENED. IT IS AT THE DEALS HIP NOW AND CAN NOT FIND THE CAUSE. THIS SEEMS TO BE COMMON WITH THE MODEL OF TRUCK. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED. FORD MUST TAKE ACTION AND NOT WAIT AS LONG AS JEEP TOOK TO ADMIT THEIR IS THE PROBLEM I ORDER TO FIX. *TR

NHTSA ODI #10676508

26,865 miles · Jul 3, 2014
SteeringSuspensionWheels

NEW 2012 FORD F250, SUPER DUTY, 4X4, CREW CAB TRUCK, PURCHASED 11/2013. APPROX. 1 MONTH PRIOR, THE TRUCK BEGAN HAVING A VIBRATION AT HIGHWAY SPEEDS (75% HIGHWAY DRIVING, 25% CITY). THE VIBRATION GOT WORSE OVER THE COURSE OF A DAY. THE 2ND DAY THE FRONT PASSENGER TIRE EXHIBITED A LARGE BULGE (TREAD SEPARATION) ON THE INSIDE TW…

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NEW 2012 FORD F250, SUPER DUTY, 4X4, CREW CAB TRUCK, PURCHASED 11/2013. APPROX. 1 MONTH PRIOR, THE TRUCK BEGAN HAVING A VIBRATION AT HIGHWAY SPEEDS (75% HIGHWAY DRIVING, 25% CITY). THE VIBRATION GOT WORSE OVER THE COURSE OF A DAY. THE 2ND DAY THE FRONT PASSENGER TIRE EXHIBITED A LARGE BULGE (TREAD SEPARATION) ON THE INSIDE TWO TREAD GROOVES. FORD REPLACED THE TIRE, WITH ANOTHER OF THE SAME BRAND AND MODEL. ON 6/30/2014, THE FRONT DRIVER TIRE, WITH NO WARNING, DEVELOPED THE SAME ISSUE, A LARGE BULGE IN THE INSIDE TREAD GROOVES. THE TIRES ARE CONTINENTAL CONTITRAC LT275/65R18 123/120S TIRES, DOT# A3B9 479B 2511. BOTH TIRES HAD VERY LITTLE TIRE WEAR AND THE WEAR WAS EVEN ACROSS THE TIRE SURFACE, THE TIRES SHOWED NO SIGN OF POTENTIAL FAILURE. I DID GET TO SEE THE INSIDE OF THE SECOND FAILED TIRE, THERE DID NOT APPEAR TO BE ANY DAMAGE EXCEPT THE CORD SEPARATION WHICH WAS NOT VISIBLE FROM EITHER THE INSIDE OR OUTSIDE OF THE TIRE; I DID TAKE PHOTOS. I CONTACTED FORD'S CORPORATE NUMBER AND AWAITING A CALL FROM THE DEALER'S SERVICE MANAGER, AND REGIONAL SERVICE MANAGER IN REFERENCE TO THIS SAFETY CONCERN. FORD DID STATE THEY WOULD CONTACT NHTSA; FORD REFERENCE NUMBER CAS04645143-Z4T8T9. EACH TIME I HAVE TO REPLACE THE CONTINENTAL TIRE UNDER WARRANTY FORD HAS TO LOCATE THE TIRE AND IT IS NOT EASY TO LOCATE. IN ADDITION, EVERY NEW FORD F250 ON THE DEALERS LOT HAS ANOTHER NAME BRAND TIRE, WHICH I BELIEVE INDICATES FORD HAS ISSUE WITH THE CONTINENTAL TIRES. I SEARCHED THE NHTSA DATA BASE AND FOUND ALMOST THE EXACT SAME INCIDENT; NHTSA ID# 10568111. I ALSO FOUND NUMEROUS SIMILAR COMPLAINTS ABOUT THE TIRE MODEL. I ATTEMPTED TO CONTACT CONTINENTAL, CASE #[XXX], THE CALL TAKER READ FROM A SCRIPT AND COULD OFFER NO HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10608013

8,000 miles · Jun 23, 2014
Steering

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE CONTACT HAD TO TURN THE STEERING WHEEL EXCESSIVELY IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

NHTSA ODI #10605281

18,000 miles · Jun 16, 2014
SteeringSuspension

THIS INCIDENT OCCURRED ON SATURDAY, JUNE 14, 2014: ROAD CONDITIONS WERE DRY, TEMPERATURE 75 DEGREES. EXTREMELY DRAMATIC WHEEL WOBBLING. TRAVELING ON INTERSTATE, APPROXIMATELY 65 MPH, DROVE OVER SEVERAL SMALL BUMPS IN THE ROAD WHEN THE SHAKING AND WOBBLING STARTED. TRUCK STARTED VEERING INTO LEFT LANE OF INTERSTATE. WE THOU…

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THIS INCIDENT OCCURRED ON SATURDAY, JUNE 14, 2014: ROAD CONDITIONS WERE DRY, TEMPERATURE 75 DEGREES. EXTREMELY DRAMATIC WHEEL WOBBLING. TRAVELING ON INTERSTATE, APPROXIMATELY 65 MPH, DROVE OVER SEVERAL SMALL BUMPS IN THE ROAD WHEN THE SHAKING AND WOBBLING STARTED. TRUCK STARTED VEERING INTO LEFT LANE OF INTERSTATE. WE THOUGHT OUR WHEELS WERE COMING OFF DUE HOW VIOLENT THIS ACTION WAS. GENTLY APPLIED BRAKES, AND SHAKING/WOBBLING SUBSIDED AROUND 30 MPH AND PULLED OFF OF THE INTERSTATE. FIRST THING ACCOMPLISHED WAS GOING AROUND AND CHECKING EACH TIRE TO SEE IF THEY WERE LOOSE. THEY WERE SECURE. HAVE AN APPOINTMENT TOMORROW MORNING, JUNE 17, 2014 AT THE FORD DEALERSHIP WHERE TRUCK WAS PURCHASED. TO SAY WE WERE TERRIFIED IS AN UNDERSTATEMENT. *TR

NHTSA ODI #10598448

39,000 miles · May 8, 2014
SteeringSuspension

2012 F250 WITH THE DEATH WOBBLE IN THE FRONT END. DRIVING TRUCK DOWN HIGHWAY AT 70 MPH AND THE FRONT END JUST START TO SHAKE AND FEEL LIKE THE FRONT END IS COMING OUT FROM UNDER THE TRUCK. HAD TO ALMOST COME TO A COMPLETE STOP BEFORE IT WOULD STOP SHAKING. TAKE TRUCK TO FORD TO GET FIXED AND I'M TOLD THAT IT WILL NOT BE COVER U…

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2012 F250 WITH THE DEATH WOBBLE IN THE FRONT END. DRIVING TRUCK DOWN HIGHWAY AT 70 MPH AND THE FRONT END JUST START TO SHAKE AND FEEL LIKE THE FRONT END IS COMING OUT FROM UNDER THE TRUCK. HAD TO ALMOST COME TO A COMPLETE STOP BEFORE IT WOULD STOP SHAKING. TAKE TRUCK TO FORD TO GET FIXED AND I'M TOLD THAT IT WILL NOT BE COVER UNDER WARRANTY. THE TWO FRONT BALL JOINTS GO OUT AND THE TRACK BAR AT 39K MILES. THEY TELL ME THAT IT IS NOT COVER UNDER THE POWER TRAIN WARRANTY. FROM WHAT I'M TOLD FORD KNOW THIS IS A PROBLEM AND HAS NOT FIXED IT YET. *TR

NHTSA ODI #10587168

45,000 miles · Jan 9, 2014
Fuel System, DieselSteeringSuspension

I WAS SAFELY OPERATING MY FORD F 250 ON A CONCRETE BRIDGE IN PINE ISLAND FLORIDA . I WAS TRAVELING @ 63 MPH AND WAS MAKING A SLIGHT LEFT BEND . THE TRUCK CROSSED AN EXPANSION JOINT AND WENT INTO UNCONTROLLABLE VIOLENT OSCILLATION OF SUSPENSION AND STEERING . THE OSCILLATION WAS SUCH THAT THE STEERING WHEEL WAS DIFFICULT TO HOLD …

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I WAS SAFELY OPERATING MY FORD F 250 ON A CONCRETE BRIDGE IN PINE ISLAND FLORIDA . I WAS TRAVELING @ 63 MPH AND WAS MAKING A SLIGHT LEFT BEND . THE TRUCK CROSSED AN EXPANSION JOINT AND WENT INTO UNCONTROLLABLE VIOLENT OSCILLATION OF SUSPENSION AND STEERING . THE OSCILLATION WAS SUCH THAT THE STEERING WHEEL WAS DIFFICULT TO HOLD ON TO AND MY FIRST THOUGHT WAS MULTIPLE FLAT TIRES OR A WHEEL CAME OFF THE VEHICLE . HARD BRAKING TO UNDER 30 MPH WAS WHAT WAS REQUIRED TO STABILIZE STEERING TO "NORMAL" . THAT WAS THE FIRST TIME THIS OCCURRED AND I DISCUSSED WITH MY SERVICE ADVISER AT THE FORD DEALERSHIP THAT I PURCHASED THE TRUCK FROM. I INSPECTED VEHICLE AND COULD SEE NO DAMAGE OF OBVIOUS PROBLEMS . I MONITOR TIRE PRESSURE REGULARLY , HAVE NO MODIFICATIONS TO SUSPENSION OR STEERING ON VEHICLE . THE NEXT TIME THIS OCCURRED 12/26/13, I WAS TRAVELING APPROX. 65 MPH AND AGAIN WAS IN A SLIGHT LEFT HAND TURN AND CROSSED AN EXPANSION JOINT NEAR BIRMINGHAM ALABAMA ON HIGHWAY 65. I WAS SURROUNDED BY DENSE 65 MPH TRAFFIC AND THE TRUCK WAS UNCONTROLLABLE. THIS TIME THERE WAS A NEAR ACCIDENT AS I HAS A SEMI TRACTOR TRAILER BOTH CLOSE BEHIND ME AND TO THE RIGHT SIDE OF ME . ONCE AGAIN I HAD TO BRAKE RAPIDLY TO AVOID CROSSING LANES PUTTING MY FAMILY AT RISK OF SERIOUS ACCIDENT . THIS IS A HAZARDOUS CONDITION AND THE DEALER HAS NO EXPLANATION. THE FORCE IS VIOLENT ENOUGH THAT IT COULD EASILY DAMAGE PARTS OF THE TRUCK . AS A SIDE NOTE , THE FUEL PUMP CAME APART AND SLUNG METAL FRAGMENTS THROUGHOUT THE FUEL SYSTEM IN TRUCK WITHIN ONE HOUR OF THE VIOLENT OSCILLATION. *TR

NHTSA ODI #10559219

Mileage unknown · Nov 27, 2013
SteeringSuspension

VIOLENT SHAKING OF ENTIRE TRUCK (REQUIRING DRIVER TO PULL OFF HIGHWAY/ROADS - AT RISK) - SPEED APPROX ~45-70MPH HIGHWAY/OR BACK ROADS. THIS INCIDENT (UPON RESEARCH) IS KNOWN AND CALLED THE 'DEATH WOBBLE'. THIS ISSUE CAUSES A FULL LOSS OF CONTROL OF THE VEHICLE. THERE IS A KNOWN ISSUE HERE (SEARCH INTERNET ON FORD 250 DEAT…

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VIOLENT SHAKING OF ENTIRE TRUCK (REQUIRING DRIVER TO PULL OFF HIGHWAY/ROADS - AT RISK) - SPEED APPROX ~45-70MPH HIGHWAY/OR BACK ROADS. THIS INCIDENT (UPON RESEARCH) IS KNOWN AND CALLED THE 'DEATH WOBBLE'. THIS ISSUE CAUSES A FULL LOSS OF CONTROL OF THE VEHICLE. THERE IS A KNOWN ISSUE HERE (SEARCH INTERNET ON FORD 250 DEATH WOBBLE FOR VIDEO EVIDENCE - MANY INSTANCES) FORD MUST TAKE CORRECTIVE ACTION. I NOW HAVE A 2012 VEHICLE WHICH IS NOT SAFE TO DRIVE. ISSUE IS ONGOING AND OCCURRED ON MANY DATES MANY TIMES EX. DRIVING APPROXIMATELY 5-7 MILES HOME FROM GROTON CT TO NIANTIC CT - FORCED TO PULL OFF TO SIDE OF HIGHWAY 3 OUT OF THE 4 TIMES THE 'DEATH WOBBLE' ENSUED. *TR

NHTSA ODI #10553963

32,000 miles · Aug 20, 2013
SteeringSuspension

I WAS DRIVING DOWN THE ROAD AND HIT A SMALL SEAM IN THE ROAD AT APPROX. 60 MPH AFTER HITTING THE SMALL SEAM MY WHOLE TRUCK BEGAN SHAKING VIOLENTLY TO A POINT WHERE I HAD NO CONTROL OVER THE VEHICLE. ONCE THIS HAPPENED I BEGAN REDUCING SPEED AND AS THE SPEED WAS REDUCED THE SHAKING WAS REDUCED AS WELL. I HAD TO COME TO A COMPLETE…

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I WAS DRIVING DOWN THE ROAD AND HIT A SMALL SEAM IN THE ROAD AT APPROX. 60 MPH AFTER HITTING THE SMALL SEAM MY WHOLE TRUCK BEGAN SHAKING VIOLENTLY TO A POINT WHERE I HAD NO CONTROL OVER THE VEHICLE. ONCE THIS HAPPENED I BEGAN REDUCING SPEED AND AS THE SPEED WAS REDUCED THE SHAKING WAS REDUCED AS WELL. I HAD TO COME TO A COMPLETE STOP IN ORDER TO STOP THE SHAKING. ONCE STOPPED THE TRUCK DROVE FINE FOR A WEEK THEN DID IT AGAIN AND SINCE HAS DONE IT IN THE TWO WEEK FOLLOWING. THE DEALERSHIP LOOKED AT IT AND SAID THEY COULD SEE NOTHING WRONG AND THAT EVERYTHING WAS TIGHT. *TR

NHTSA ODI #10536235

Official recalls

1

11V582000 · Power Train:automatic Transmission

Dec 8, 2011

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, “THEFT PROTECTION.” THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.

Consequence & remedy

Consequence: THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ14005 · Vehicle Commanded Engine Shutdown

Opened Jan 13, 2015 · Closed Mar 15, 2016

Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Additional source detail variants (5)

Electrical System:software

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:engine:diesel

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.