I just had to replace the ECM because it fired. after replacing that it still won't start. I've talked to multiple people who have had the same problem.
2012 Ford F-250
Owner reports · Recalls · Investigations
More warning signs than most F-250 years
Owner complaints for the 2012 Ford F-250 are substantially higher than the model-year median of 119.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-250 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
198 reports with mileage · 68 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Suspension. Review the 125 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 112 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
15 reportsThe contact owns a 2012 Ford F-250. The contact stated that the vehicle was previously taken to an unknown dealer, where it was diagnosed with engine seizure due to coolant intrusion in the engine. The contact stated that while the dealer was in the process of replacing the engine, the dealer informed the contact that the transm…
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The contact owns a 2012 Ford F-250. The contact stated that the vehicle was previously taken to an unknown dealer, where it was diagnosed with engine seizure due to coolant intrusion in the engine. The contact stated that while the dealer was in the process of replacing the engine, the dealer informed the contact that the transmission also needed to be replaced. The dealer replaced the engine and the transmission. The contact stated that while driving at various speeds, the vehicle was bucking and jerking. The gear shift indicator light displayed that the transmission was slipping from drive(D) to neutral(N) and reverse(R). The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced; however, the part was on back order. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 27,500.
The contact owns a 2012 Ford F-250. The contact stated that while driving at various speeds over 50 MPH, the vehicle shifted into LIMP Mode. No warning lights were illuminated. The vehicle was taken to a local dealer, where the failures could not be duplicated. The vehicle was not repaired. The contact stated that the failure pe…
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The contact owns a 2012 Ford F-250. The contact stated that while driving at various speeds over 50 MPH, the vehicle shifted into LIMP Mode. No warning lights were illuminated. The vehicle was taken to a local dealer, where the failures could not be duplicated. The vehicle was not repaired. The contact stated that the failure persisted and that the transmission was slipping while shifting. The contact also stated that prior to entering the vehicle, he noticed a fluid leak underneath. The vehicle was taken back to the dealer, where unknown transmission repairs were completed; however, the failure recurred. The vehicle was then taken to an independent mechanic, where the fuel pressure regulator and heater malfunction failure codes were retrieved, and it was diagnosed that the Diesel Exhaust Fluid (DEF) tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 160,100.
The contact owns a 2012 Ford F-250. The contact stated that while driving at various speeds, the vehicle would shake abnormally without warning. Upon investigation, the contact linked the failure to the death wobble. The contact also stated that the EGR cooler was defective, causing the vehicle to downshift while driving at vari…
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The contact owns a 2012 Ford F-250. The contact stated that while driving at various speeds, the vehicle would shake abnormally without warning. Upon investigation, the contact linked the failure to the death wobble. The contact also stated that the EGR cooler was defective, causing the vehicle to downshift while driving at various speeds. The contact had the EGR cooler repaired by the dealer. The vehicle was not repaired for the death wobble. The manufacturer was not notified of the failure. The approximate failure mileage was 136,700.
Very intermittently, when I brake this vehicle to bring it to a stop, the engine will start to rev uncontrollably. I have to practically "stand" on the brake to keep it from charging forward. I have to turn off the truck to stop this high speed revving. After this happened 3 times in 2 months we took it to the dealer to check. T…
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Very intermittently, when I brake this vehicle to bring it to a stop, the engine will start to rev uncontrollably. I have to practically "stand" on the brake to keep it from charging forward. I have to turn off the truck to stop this high speed revving. After this happened 3 times in 2 months we took it to the dealer to check. There was nothing on the floor that could cause the gas pedal to accelerate. The dealer in Kingwood, WV could not duplicate, and found nothing wrong when inspected. We only use the truck once or twice a month so it is a low use vehicle. For this reason the problem does not occur frequently enough to replicate "on demand". While there was not a crash, it almost revved through an intersection and almost ran into another vehicle. Fortunately I was able to throw it into park (Not Good for the vehicle) and then turn it off.
THE 6.2 ENGINE HAS BROKEN VALVE SPRINGS 3 TIMES NOW. FIRST TWO TIMES WAS ABLE TO JUST REPLACE THE BROKEN VALVE SPRING. THE 3RD TIME IT BROKE A VALVE SPRING IT DROPPED THE VALVE IN THE MOTOR AND PUT HOLE RIGHT THROUGH THE BLOCK AND SEIZED THE MOTOR ALMOST CAUSING ME TO WRECK
DRIVING DOWN INTERSTATE 85 AT 65MPH PASSING A VEHICLE AND ALL THE SUDDEN TRUCK STARTS TO VIOLENTLY SHAKE, MAKING IT NEARLY IMPOSSIBLE TO CONTROL UNTIL WE GOT BELOW 30 MPH. FELT AS IF TIRES WERE GOING TO FALL OFF OR WE WERE GOING TO LOOSE CONTROL.
SHIFTS TO WHILE DRIVING
EGT SENSORS FAILING AND LEAVING ME ON THE SIDE OF THE ROAD
EGT SENSOR FAULT RESULTED IN A "STOP SAFELY NOW" ALERT, SHUTDOWN OF POWER WHILE APPROACHING THE NECHES RIVER BRIDGE IN BEAUMONT, TX, A BRIDGE ON A 3-LANE INTERSTATE (I-10). ENGINE SUBSEQUENTLY SHUTDOWN WHILE IN HEAVY AFTERNOON WORK TRAFFIC CAUSING HIGH POTENTIAL FOR A MAJOR ACCIDENT. TRAFFIC BEHIND AND NEXT TO ME SWERVED AND…
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EGT SENSOR FAULT RESULTED IN A "STOP SAFELY NOW" ALERT, SHUTDOWN OF POWER WHILE APPROACHING THE NECHES RIVER BRIDGE IN BEAUMONT, TX, A BRIDGE ON A 3-LANE INTERSTATE (I-10). ENGINE SUBSEQUENTLY SHUTDOWN WHILE IN HEAVY AFTERNOON WORK TRAFFIC CAUSING HIGH POTENTIAL FOR A MAJOR ACCIDENT. TRAFFIC BEHIND AND NEXT TO ME SWERVED AND BRAKED ON THE 75 MPH INTERSTATE WHILE THE TRUCK LOST POWER AS IT JUST MADE THE CREST. VEHICLE WAS TOWED. EGT WAS REPLACED. BANK 1, SENSOR 4. SECOND SUCH FAILURE. FIRST WAS IN AUGUST, 2015. REPLACED WITH AC3Z-5J213-B IN AUG, 2015 (THE CURRENT FAILED EGT). THIS TIME REPLACE WITH AC3Z-5J213-C, SEE PHOTO FOR DIFFERENCES IN SENSOR DESIGN. I HAVE READ RQ 14-005, VEHICLE COMMANDED ENGINE SHUTDOWN, AND CANNOT BELIEVE THIS TOPIC WAS REVISITED WITH NO ACTION RESULTING TO REQUIRE THE 15V-175 REMEDY REPROGRAMMING FOR NON-EMERGENCY VEHICLES. I ASK THE THE NHTSA REVISIT THIS TOPIC TO CONSIDER ALLOWING OWNERS TO HAVE THE SAME PCM CHANGE TO STOP A SINGLE EGT SENSOR FAULT TO RESULT IN AN IMMEDIATE LOSS OF VEHICLE POWER AND CAUSING HIGH POTENTIAL FOR INJURY TO THE PUBLIC. AS A MECHANICAL ENGINEER IN THE PETROCHEMICAL INDUSTRY, AND HAVING PARTICIPATED IN MANY HAZARDS ANALYSES OVER 20 YEARS, I STRUGGLE TO SEE THAT THE CONSEQUENCE OF CONTINUED USE WITH A BAD SENSOR FOR A LONGER PERIOD, BUT AT SOME REDUCED POWER, COULD EVER BE GREATER THE CHAOS, CONFUSION, AND HIGH INJURY POTENTIAL FROM PROMPT REMOVAL OF 70% VEHICLE POWER FROM THE DRIVER IN 45 SECONDS. TOWING A 5TH WHEEL TRAILER AND EXPERIENCING THE "STOP SAFELY NOW" POWER CUTOUT IS A RECIPE FOR DISASTER. THANK YOU FOR YOUR CONSIDERATION, AND I HOPE TO HEAR OF THE REOPENING OF INVESTIGATION ON THIS TOPIC AND ALLOWANCE TO REPROGRAM THE PCM.
Official recalls
111V582000 · Power Train:automatic Transmission
Dec 8, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.
Consequence & remedy
Consequence: THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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