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2011 Ford F-250

Owner reports · Recalls · Investigations

More warning signs than most F-250 years

Owner complaints for the 2011 Ford F-250 are substantially higher than the model-year median of 119.

About this comparison →

When problems were reported

Mileage at the reported incident

212 reports with mileage · 36 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports3 fire reports1 injury reports

What owners actually said

248 reports
70,000 miles · Jun 8, 2016
Suspension

TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING APPROXIMATELY 50-65 MPH, THE FRONT END OF THE VEHICLE SHOOK SEVERELY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE BALL JOINTS WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPA…

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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING APPROXIMATELY 50-65 MPH, THE FRONT END OF THE VEHICLE SHOOK SEVERELY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE BALL JOINTS WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA ODI #10873154

75,000 miles · May 2, 2016
Engine

THE TRUCK THAT I OWN HAS NO ACCIDENTS, NO DAMAGES, 75K MILES ON IT AND THE RADIATOR IS PREMATURELY FAILING. THIS COOLANT LEAK ON THE LOWER DRIVER'S SIDE IS A REOCCURRING ISSUE WITH THIS MODEL VEHICLE AND WOULD CAUSE THE ENGINE TO OVERHEAT. FORD IS AWARE OF THE ISSUE AND HAS REFUSED TO RECALL THE PART.

NHTSA ODI #10862512

170,000 miles · Mar 14, 2016
Electrical System

TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION CONTROL MODULE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MAN…

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TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION CONTROL MODULE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V270000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 170,000.

NHTSA ODI #10846397

40,000 miles · Mar 11, 2016
Electrical SystemEngine

TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 45 MPH, THE VEHICLE SHOOK AND STALLED. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE BRAKES FAILED. THE VEHICLE HAD A FULL TANK OF FUEL. THE VEHICLE TOOK AWHILE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT M…

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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 45 MPH, THE VEHICLE SHOOK AND STALLED. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE BRAKES FAILED. THE VEHICLE HAD A FULL TANK OF FUEL. THE VEHICLE TOOK AWHILE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

NHTSA ODI #10846200

90,000 miles · Mar 6, 2016
SteeringSuspension

DEATH WOBBLE. SEVERE STEERING WHEEL AND TIRES SHAKING ON THE FRONT.

NHTSA ODI #10840154

65,000 miles · Mar 5, 2016
Visibility/wiper

"STEERING COLUMN CONTROL MODULE" SCCM (FORD P/N 3F944) PLASTIC BODY BROKE, ALLOWING THE "MULTIFUNCTION SWITCH" (FORD P/N 13K359) TO SEPARATE FROM ITS ELECTRICAL CONNECTOR AND BECOME INOPERABLE. THE SCCM PLASTIC BODY IS QUITE FLIMSY AND THE PLASTIC IS BRITTLE - INSTEAD OF JUST BREAKING, IT SHATTERED LIKE GLASS. THIS FAILURE OCCU…

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"STEERING COLUMN CONTROL MODULE" SCCM (FORD P/N 3F944) PLASTIC BODY BROKE, ALLOWING THE "MULTIFUNCTION SWITCH" (FORD P/N 13K359) TO SEPARATE FROM ITS ELECTRICAL CONNECTOR AND BECOME INOPERABLE. THE SCCM PLASTIC BODY IS QUITE FLIMSY AND THE PLASTIC IS BRITTLE - INSTEAD OF JUST BREAKING, IT SHATTERED LIKE GLASS. THIS FAILURE OCCURRED AT NIGHT DURING A RAINSTORM 3-4-16. HAD JUST EXITED ONTO AN URBAN ARTERIAL FROM A FREEWAY. INSTANTLY THE WIPERS, TURN SIGNALS, AND HIGH BEAM BECAME INOPERABLE. VERY DANGEROUS DRIVING HOME (1 MILE FROM THE EVENT). NEXT DAY I WAS AMAZED AT HOW EXTENSIVELY THE PLASTIC SHATTERED, HAVING NO RECALL OF TREATING IT HARSHLY - JUST USING THE DEVICE IN THE NORMAL FASHION.

NHTSA ODI #10840088

28,500 miles · Feb 22, 2016
Tires

TREAD SEPARATION CONTINENTAL TIRES IN LESS THAN 6 MONTHS. 2011 FORD F 250 25,800 FIRST TIME, 33500 2ND TIME . FORD DEALER NOR CONTINENTAL WILLING TO DO ANYTHING. THESE TIRES ARE GOING TO KILL SOMEONE IF SOMETHING ISN'T DONE

NHTSA ODI #10837614

55,000 miles · Jan 21, 2016
Fuel/propulsion System

MY 2011 F-250 DIESEL WOULDN'T START 2 WEEKS AGO AND AFTER HAVING IT TOWED FOUND IT TO BE THE H.P.F.P HAD TORN ITSELF APART AND PUT METAL SHAVINGS IN THE ENTIRE FUEL SYSTEM. IT WAS STATIONARY AT THE TIME BUT I BELIEVE IT WAS OUT OF SHEER LUCK THAT I WASN'T ON THE INTERSTATE. THIS IS A RECURRING PROBLEM THAT THIS YEAR AND MODEL …

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MY 2011 F-250 DIESEL WOULDN'T START 2 WEEKS AGO AND AFTER HAVING IT TOWED FOUND IT TO BE THE H.P.F.P HAD TORN ITSELF APART AND PUT METAL SHAVINGS IN THE ENTIRE FUEL SYSTEM. IT WAS STATIONARY AT THE TIME BUT I BELIEVE IT WAS OUT OF SHEER LUCK THAT I WASN'T ON THE INTERSTATE. THIS IS A RECURRING PROBLEM THAT THIS YEAR AND MODEL HAVE, BUT FORD WILL NOT ACKNOWLEDGE IT AS A PROBLEM OTHER THAN TO PUT A KIT TOGETHER FOR THE CONSUMER WHEN THIS HAPPENS TO SIMPLIFY THE ORDERING PROCESS. THIS IS A DANGER TO MY FAMILY AND ANYONE ELSE ON THE ROAD IF MY VEHICLE SUDDENLY STALLS AND LOSES ALL POWER. THIS IS A FREQUENT ENOUGH OCCURRENCE TO WARRANT AN INVESTIGATION IN MY OPINION FOR THE THOUSANDS OF AFFECTED FORD DIESEL OWNERS.

NHTSA ODI #10821451

162,000 miles · Dec 29, 2015
Fuel/propulsion System

I HAD A FUEL PUMP TO MALFUNCTION CAUSING THE ENTIRE FUEL SYSTEM TO BE REPLACE ON MY 2011 FORD F 250 AT A COST OF ALMOST $8000. THIS IS UNBELIEVABLE I CONTACT MY INSURANCE PROVIDER AND THE ADJUSTER SAID THIS IF A COMMON PROBLEM ON THIS MAKE AND MODEL. THERE HAS TO BE SOMETHING WRONG FOR TYPE OF REPAIR TO BE A COMMON THING. WHO CA…

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I HAD A FUEL PUMP TO MALFUNCTION CAUSING THE ENTIRE FUEL SYSTEM TO BE REPLACE ON MY 2011 FORD F 250 AT A COST OF ALMOST $8000. THIS IS UNBELIEVABLE I CONTACT MY INSURANCE PROVIDER AND THE ADJUSTER SAID THIS IF A COMMON PROBLEM ON THIS MAKE AND MODEL. THERE HAS TO BE SOMETHING WRONG FOR TYPE OF REPAIR TO BE A COMMON THING. WHO CAN AFFORD TO PAY FOR A REPAIR LIKE WITH THE COST THIS TRUCK AND INSURANCE. PLEASE CALL ME AT [XXX] [XXX]. MY VEHICLE IS CURRENTLY AT LANDERS FORD 2082 W POLPLAR AVE., COLLIERVILLE, TN 38017. I FEEL IF FORD IS AWARE OF THIS WHY IS THERE A NOT A RECALL FOR THIS TO BE CORRECTED. WE CAN'T AFFORD TO PAY FOR THIS KIND OF REPAIR COST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

NHTSA ODI #10816903

82,000 miles · Dec 16, 2015
Power TrainCrash

TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE THE VEHICLE PARKED AND ON FOR APPROXIMATELY 15 MINUTES, THERE WAS AN ABNORMAL POPPING NOISE AND THE VEHICLE IMMEDIATELY BEGAN TO ROLL AWAY INTO A FROZEN LAKE. THE VEHICLE WENT THROUGH THE ICE AND BEGAN SINKING. THE CONTACT STATED THAT THE VEHICLE WAS TOWED FRO…

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TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE THE VEHICLE PARKED AND ON FOR APPROXIMATELY 15 MINUTES, THERE WAS AN ABNORMAL POPPING NOISE AND THE VEHICLE IMMEDIATELY BEGAN TO ROLL AWAY INTO A FROZEN LAKE. THE VEHICLE WENT THROUGH THE ICE AND BEGAN SINKING. THE CONTACT STATED THAT THE VEHICLE WAS TOWED FROM THE SCENE AND TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS AWAITING INSPECTION TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

NHTSA ODI #10810719

Official recalls

2

11V128000 · Electrical System:software

Feb 24, 2011

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence & remedy

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

10V659000 · Structure:body

Dec 29, 2010

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence & remedy

Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ14005 · Vehicle Commanded Engine Shutdown

Opened Jan 13, 2015 · Closed Mar 15, 2016

Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Additional source detail variants (5)

Electrical System:software

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:engine:diesel

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.