IllustrationOUR LADY OF THE LAKES ROAD IN ST. MARTIN PARISH, LOUISIANA, IS A CURVY ROAD. THE "SERVICE ADVANCE TRACK AND HILL DESCENT CONTROL, CHECK ENGINE LIGHT AND BREAK LIGHT" CAME ON. THE "!" AND THE "ABS" LIGHT CAME ON. BREAK PEDAL WAS HARD TO DEPRESS, WHILE IN MOTION. FIRE STARTED UNDER THE HOOD AND BURNT FRONT SEATS AND ENGINE ON
2011 Ford F-250
Owner reports · Recalls · Investigations
More warning signs than most F-250 years
Owner complaints for the 2011 Ford F-250 are substantially higher than the model-year median of 119.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-250 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
390–25K
3525–50K
3750–75K
3275–100K
38100–150K
31150K+
212 reports with mileage · 36 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Suspension. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports3 fire reports1 injury reports
What owners actually said
248 reportsAT HIGHWAY SPEEDS WHEN MAKING A SLIGHT LEFT TURN WHEN ENCOUNTERING A BUMP IN THE ROAD THE FRONT SUSPENSION BEGINS SHAKING VIOLENTLY. THIS IS COMMONLY KNOWN AS THE "DEATH WOBBLE" FOR WHICH FORD HAS MANY SERVICE BULLETINS. ONCE VEHICLE SPEED IS REDUCED TO APPROXIMATELY 40 MPH SHAKING STOPS. THE PROCESS OF FIXING IS LONG AND CON…
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AT HIGHWAY SPEEDS WHEN MAKING A SLIGHT LEFT TURN WHEN ENCOUNTERING A BUMP IN THE ROAD THE FRONT SUSPENSION BEGINS SHAKING VIOLENTLY. THIS IS COMMONLY KNOWN AS THE "DEATH WOBBLE" FOR WHICH FORD HAS MANY SERVICE BULLETINS. ONCE VEHICLE SPEED IS REDUCED TO APPROXIMATELY 40 MPH SHAKING STOPS. THE PROCESS OF FIXING IS LONG AND CONSISTS OF TRIAL AND ERROR UNTIL THE MANY POSSIBLE REASONS ARE FINALLY ADDRESSED AND SPECIFIC THING FIXED. FORD SERVICE BULLETIN DISCUSSES SPECIFIC BUILD DATES OF 2011 MODEL YEAR FROM LATE 2010 - MID 2011.
TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 70 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. IT TOOK SEVERAL SECONDS FOR THE CONTACT TO REGAIN CONTROL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANU…
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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 70 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. IT TOOK SEVERAL SECONDS FOR THE CONTACT TO REGAIN CONTROL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
DRIVING ON FREEWAY AT 65 MPH MOTOR SHUT DOWN. AFTER TAKING IT TO THE SHOP I WAS INFORMED THAT THE FUEL PUMP HAD FAILED. I WAS TOLD BY THE SERVICE WRITHER THAT A NUMBER OF THE FUEL PUMPS HAS FAILED ON TRUCKS LIKE MINE. COST TO FIX $8,400.00!!!
THE TRUCK WENT TO LIMP MODE FOR 3 SEC THEN SHUT OFF. MY SON WAS DRIVING AND IT SHUT OF ON A BUSY 4 LANE ROAD WITH NOWHERE TO GO ,NO POWER STEERING ,BRAKES ,NO MOTOR NOTHING. LET IT BE KNOWN AND I AM COPING THIS LETTER. THIS COULD BE VERY HAZARDOUS EVEN DEADLY. I HOPE SOMETHING IS DONE BEFORE IT KILLS SOMEONE OR MULTIPLE PEOPLE. …
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THE TRUCK WENT TO LIMP MODE FOR 3 SEC THEN SHUT OFF. MY SON WAS DRIVING AND IT SHUT OF ON A BUSY 4 LANE ROAD WITH NOWHERE TO GO ,NO POWER STEERING ,BRAKES ,NO MOTOR NOTHING. LET IT BE KNOWN AND I AM COPING THIS LETTER. THIS COULD BE VERY HAZARDOUS EVEN DEADLY. I HOPE SOMETHING IS DONE BEFORE IT KILLS SOMEONE OR MULTIPLE PEOPLE. THE VEHICLE WAS IN MOTION WHEN IT HAPPEND.
WHEN YOU HIT A BUMP AT A HIGHER RATE OF SPEED IT PROCEEDS TO SHAKE SO VIOLENTLY THAT YOU ALMOST LOSE CONTROL. RESEARCH SHOWS THAT AN ANTI-WOBBLE TRACK BAR WILL FIX THE PROBLEM. IF THAT IS THE CASE, FORD SHOULD BE RESPONSIBLE FOR FIXING IT. IT IS DANGEROUS AND A TICKING TIME BOMB. IT HAS NOTHING TO DO WITH TIRE PRESSURE. IT IS …
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WHEN YOU HIT A BUMP AT A HIGHER RATE OF SPEED IT PROCEEDS TO SHAKE SO VIOLENTLY THAT YOU ALMOST LOSE CONTROL. RESEARCH SHOWS THAT AN ANTI-WOBBLE TRACK BAR WILL FIX THE PROBLEM. IF THAT IS THE CASE, FORD SHOULD BE RESPONSIBLE FOR FIXING IT. IT IS DANGEROUS AND A TICKING TIME BOMB. IT HAS NOTHING TO DO WITH TIRE PRESSURE. IT IS A DESIGN DEFECT THAT FORD SHOULD BE RESPONSIBLE FOR. A PERSON SHOULD NOT SPEND $60,000 ON A VEHICLE ONLY TO HAVE TO TURN AROUND AND SINK THOUSANDS MORE JUST TO HAVE A SAFE VEHICLE. THIS SHOULD BE A RECALL AND CORRECTED BY FORD. HOW MANY CRASHES/DEATHS HAVE HAPPENED BUT HAVE NOT BEEN ATTRIBUTED TO THIS AS IT HAS NOT OFFICIALLY BEEN A RECALL ISSUE??
PULLING MY FIFTH WHEEL TRAILER UP A HILL AT 50MPH THE ENGINE JUST SHUT DOWN VERY ABRUPTLY. NO ALARMS OR LIGHTS THAT I SAW. AFTER LETTING IT SIT FOR A MINUTE OR SO, PUT IT IN PARK AND IT RESTARTED, OIL TEMP AT 240, TRANS: TEMP AT 201. FIRST TIME THIS HAS HAPPENED. A LITTLE OVER 50,000 MILES.
WHILE DRIVING AT 35 MPH ON CITY STREET "STOP SAFELY NOW" APPEARED ON THE DASH SCREEN. WITHIN A FEW SECOND THE VEHICLE SHUT DOWN, WHICH ELIMINATED THE POWER BRAKES AND STEERING, WHILE STILL AT 35 MPH. THIS MADE THE VEHICLE DIFFICULT TO CONTROL AND STOP. VEHICLE WOULD NOT RESTART, LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT AN…
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WHILE DRIVING AT 35 MPH ON CITY STREET "STOP SAFELY NOW" APPEARED ON THE DASH SCREEN. WITHIN A FEW SECOND THE VEHICLE SHUT DOWN, WHICH ELIMINATED THE POWER BRAKES AND STEERING, WHILE STILL AT 35 MPH. THIS MADE THE VEHICLE DIFFICULT TO CONTROL AND STOP. VEHICLE WOULD NOT RESTART, LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT AND OUT OF TRAFFIC. THIS TURNED OUT TO BE ANY EGT SENSOR FAILURE.
MY VEHICLE HAS EXPERIENCED NO POWER WHILE ACCELERATING ONTO A STATE HIGHWAY. ACCELERATION WAS EXTREMELY SLOW AND CREATED A DANGEROUS SITUATION IN WHICH THE VEHICLE HAD TO BE PULLED OVER ON THE SHOULDER IMMEDIATELY TO MOVE OUT OF THE WAY OF TRAFFIC, WHICH WAS VERY FAR AWAY WHEN I INITIAL PULLED OUT ON THE HIGHWAY. THIS OCCURRED…
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MY VEHICLE HAS EXPERIENCED NO POWER WHILE ACCELERATING ONTO A STATE HIGHWAY. ACCELERATION WAS EXTREMELY SLOW AND CREATED A DANGEROUS SITUATION IN WHICH THE VEHICLE HAD TO BE PULLED OVER ON THE SHOULDER IMMEDIATELY TO MOVE OUT OF THE WAY OF TRAFFIC, WHICH WAS VERY FAR AWAY WHEN I INITIAL PULLED OUT ON THE HIGHWAY. THIS OCCURRED MULTIPLE TIMES AND AT RANDOM. THE VEHICLE COULD ONLY REACH 40 MPH ON FLAT HIGHWAY AND WHILE DRIVING ON MOUNTAIN ROADS, THIS WOULD DECREASE TO A MAXIMUM SPEED OF 20 MPH. THIS WOULD CREATE A SIGNIFICANTLY DANGEROUS SITUATION IF ON WAS CROSSING AN INTERSECTION WITH ONCOMING TRAFFIC. AND
WHILE TOWING A TRAVEL TRAILER AT 55 MPH WITH 2011 F250, EXPERIENCED SUDDEN TIRE ROUGHNESS/BOUNCING. TIRES WERE ORIGINAL EQUIPMENT WITH APPROX. 10,000 MI. DEALER FOUND BELT SEPARATION IN RIGHT-REAR TIRE. THEN A MONTH LATER, WHILE TRAVELING AT 70 MPH WITH NO LOAD, THE SAME THING HAPPENED AT APPROX. 12,000 MI. DEALER FOUND BELT…
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WHILE TOWING A TRAVEL TRAILER AT 55 MPH WITH 2011 F250, EXPERIENCED SUDDEN TIRE ROUGHNESS/BOUNCING. TIRES WERE ORIGINAL EQUIPMENT WITH APPROX. 10,000 MI. DEALER FOUND BELT SEPARATION IN RIGHT-REAR TIRE. THEN A MONTH LATER, WHILE TRAVELING AT 70 MPH WITH NO LOAD, THE SAME THING HAPPENED AT APPROX. 12,000 MI. DEALER FOUND BELT SEPARATION IN RIGHT-FRONT TIRE. ALL 4 ORIGINAL TIRES AND SPARE WERE FROM SAME LOT. CANNOT TRUST THESE CONTINENTAL TIRES, SO HAVE REPLACED WITH ANOTHER BRAND.
Official recalls
211V128000 · Electrical System:software
Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
10V659000 · Structure:body
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.