NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
296 reports130,000 miles · Oct 14, 2020
SteeringSuspension
THE VEHICLE FRONT END BEGINS TO SHAKE VIOLENTLY, SOMETIMES WITH A BUMP IN THE ROAD, OR WHEN I APPLY THE BRAKES. THE PROBLEM SEEMS TO BE GETTING WORSE. VERY NOTICEABLE AT HIGHWAY SPEEDS. MILEAGE AROUND 130,000, TIRES SHOWED WEAR OUTSIDE EDGE, NEW TIRES FROM THE DEALER HAD TO BE RE-BALANCED AROUND 50,000 AFTER I BOUGHT THEM, WA…
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THE VEHICLE FRONT END BEGINS TO SHAKE VIOLENTLY, SOMETIMES WITH A BUMP IN THE ROAD, OR WHEN I APPLY THE BRAKES. THE PROBLEM SEEMS TO BE GETTING WORSE. VERY NOTICEABLE AT HIGHWAY SPEEDS. MILEAGE AROUND 130,000, TIRES SHOWED WEAR OUTSIDE EDGE, NEW TIRES FROM THE DEALER HAD TO BE RE-BALANCED AROUND 50,000 AFTER I BOUGHT THEM, WAY OUT OF BALANCE. THE SHAKING MOVES THE STEERING WHEEL SO MUCH SO THAT I COULD EASILY LOOSE CONTROL IF I WAS NOT PAYING ATTENTION, VERY DANGEROUS.
NHTSA ODI #11364381
73,000 miles · Oct 8, 2020
Suspension
WHILE DRIVING AT HIGHWAY SPEEDS MY STEERING WHEEL SHAKES VERY VIOLENTLY WHEN HITTING BUMPS IN ROAD THE SHAKING DOESN'T GO AWAY TILL I GET VEHICLE SLOWED DOWN TO ABOUT 20 MPH DOING THIS ON A INTERSTATE IS VERY DANGEROUS. THIS IS HAPPENING MORE FREQUENTLY ON 10/7/20 THIS HAPPENED AND IT SHOOK SO BAD AIR CLEANER CAME OFF AND VEHICL…
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WHILE DRIVING AT HIGHWAY SPEEDS MY STEERING WHEEL SHAKES VERY VIOLENTLY WHEN HITTING BUMPS IN ROAD THE SHAKING DOESN'T GO AWAY TILL I GET VEHICLE SLOWED DOWN TO ABOUT 20 MPH DOING THIS ON A INTERSTATE IS VERY DANGEROUS. THIS IS HAPPENING MORE FREQUENTLY ON 10/7/20 THIS HAPPENED AND IT SHOOK SO BAD AIR CLEANER CAME OFF AND VEHICLE LOST POWER AND STOPPED ON HIGHWAY. VEHICLE HAD TO BE TOWED TO A DEALER. THEY FOUND THE MAF SENSOR BECAME DIRTY WHEN AIR FILTER CAME OFF SO THEY CLEAN IT TEST DROVE VEHICLE AND VERIFIED VEHICLE SHAKING. THEY SAID SUSPENSIONS LOOKED GOOD BUT HAD SLIGHT WEAR ON TRACK BAR BALL JOINT. THEY WANTED TO REPLACE THE STEERING DAMPER AND I SHOWED THEM THAT IT WAS REPLACED ON 10/6/20 FOR THE SAME SHAKING PROBLEM. I ASKED IF THIS WOULD REPAIR THE SHAKING THEY SAID THEY WERE NOT SURE BUT IT WOULD ELIMINATE IT AS A POSSIBILITY. I DECLINED THEIR GUESSING GAME AT MY EXPENSE. THIS SHAKING PROBLEM IS GOING TO GET SOMEONE HURT OR KILLED AND FORD NEEDS TO GET A CURE FOR THIS PROBLEM
NHTSA ODI #11363330
80,200 miles · Sep 18, 2020
SteeringUnknown Or OtherWheels
FORD DEATH WOBBLE 2015 F250 HAS 80200 MILES, I RAN OVER A BRIDGE EXPANSION JOINT ON I-40 ROAD WAS A STRAIGHT SECTION IN TN MY SPEED OF 74 MILES PER HOUR, (CRUISE CONTROL) AFTER DRIVING 11 HRS AND ONLY 50 MILES FROM HOME. I HIT THE TYPICAL HIGHWAY BUMP AND THE FRONT OF THE TRUCK TOOK OFF VIOLENTLY SHAKING LEFT AND RIGHT BOUNCI…
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FORD DEATH WOBBLE 2015 F250 HAS 80200 MILES, I RAN OVER A BRIDGE EXPANSION JOINT ON I-40 ROAD WAS A STRAIGHT SECTION IN TN MY SPEED OF 74 MILES PER HOUR, (CRUISE CONTROL) AFTER DRIVING 11 HRS AND ONLY 50 MILES FROM HOME. I HIT THE TYPICAL HIGHWAY BUMP AND THE FRONT OF THE TRUCK TOOK OFF VIOLENTLY SHAKING LEFT AND RIGHT BOUNCING UP AND DOWN ALL AT THE SAME TIME! JUMPING BRAKES STEERING FOR THE ROAD SHOULDER WASN'T SURE THE STEERING WAS EVEN WORKING I ALMOST CAUSED AN ACCIDENT SLOWED DOWN FROM 74 TO 50 FRONT WHEELS AND STEERING RETURNED TO NORMAL TRUCK ISN'T SAFE FOR TRAVEL.
NHTSA ODI #11359902
103,000 miles · Sep 14, 2020
SteeringSuspension
THE VEHICLE WILL START TO SHAKE VIOLENTLY WHEN TRAVELING AT SPEEDS OF 30-50 MILES AN HOUR IF THE ROAD IS NOT SMOOTH. IT DOES NOT HAPPEN ALL THE TIME. FORD REPLACED THE STEERING DAMPER BUT THAT DID NOT RESOLVE THE ISSUE. THEY ARE NOW SAYING THAT IT MAY BE THE TRACTION BAR. THIS IS A SAFETY ISSUE AS THE FRONT END SHAKES SO VIOLEN…
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THE VEHICLE WILL START TO SHAKE VIOLENTLY WHEN TRAVELING AT SPEEDS OF 30-50 MILES AN HOUR IF THE ROAD IS NOT SMOOTH. IT DOES NOT HAPPEN ALL THE TIME. FORD REPLACED THE STEERING DAMPER BUT THAT DID NOT RESOLVE THE ISSUE. THEY ARE NOW SAYING THAT IT MAY BE THE TRACTION BAR. THIS IS A SAFETY ISSUE AS THE FRONT END SHAKES SO VIOLENTLY THAT IT ALMOST CAUSE LOSS OF CONTROL. THIS SHOULD NOT HAPPEN WITH A VEHICLE THAT ONLY HAS 107000 MILES.
NHTSA ODI #11354983
67,800 miles · Aug 30, 2020
Wheels
DELINTE DX10 TIRES HAVE TREAD SEPARATION. HAD THE DEFECT NOT BEEN DISCOVERED THERE WOULD HAVE BEEN A BLOWOUT. TIRE SIZE IS LT275/75R18 MADE BY SENTURY TIRE, DX11 TIRES HAD A RECALL IN APRIL 2020
NHTSA ODI #11352113
80,000 miles · Aug 19, 2020
Air BagsCrashInjury
FRONT POSITIONED AIRBAGS DID NOT DEPLOY DURING FRONT END COLLISION. SUBSTANTIAL DAMAGE INCURRED TO FRONT OF VEHICLE - GIVEN THE FORCE OF THE IMPACT, AIR BAGS SHOULD HAVE DEPLOYED. VEHICLE HAS IN MOTION ON A STATE HIGHWAY. I WAS TRAVELING APPROXIMATELY 55 MPH BEFORE SEEING A STOPPED VEHICLE IN THE ROADWAY. VERY LITTLE TIME TO …
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FRONT POSITIONED AIRBAGS DID NOT DEPLOY DURING FRONT END COLLISION. SUBSTANTIAL DAMAGE INCURRED TO FRONT OF VEHICLE - GIVEN THE FORCE OF THE IMPACT, AIR BAGS SHOULD HAVE DEPLOYED. VEHICLE HAS IN MOTION ON A STATE HIGHWAY. I WAS TRAVELING APPROXIMATELY 55 MPH BEFORE SEEING A STOPPED VEHICLE IN THE ROADWAY. VERY LITTLE TIME TO APPLY BRAKE BEFORE IMPACT.
NHTSA ODI #11350253
28,000 miles · Aug 14, 2020
SteeringSuspension
WHILE DRIVING ON LOCAL ROADS THE STEERING WHEEL STARTS SHAKING, THE FRONT WHEELS ARE WOBBLING AND CAUSING THE TRUCK TO BECOME UNSTABLE. IN ORDER TO MAINTAIN CONTROL I HAVE TO SLOW THE VEHICLE DOWN UNTIL THE WOBBLING STOPS. IT SEEMS TO HAPPEN ON VERY SMOOTH AND FLAT HIGHWAYS. IT FIRST HAPPENED AROUND TWO YEARS AFTER I BOUGHT TH…
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WHILE DRIVING ON LOCAL ROADS THE STEERING WHEEL STARTS SHAKING, THE FRONT WHEELS ARE WOBBLING AND CAUSING THE TRUCK TO BECOME UNSTABLE. IN ORDER TO MAINTAIN CONTROL I HAVE TO SLOW THE VEHICLE DOWN UNTIL THE WOBBLING STOPS. IT SEEMS TO HAPPEN ON VERY SMOOTH AND FLAT HIGHWAYS. IT FIRST HAPPENED AROUND TWO YEARS AFTER I BOUGHT THE TRUCK NEW BUT I DIDN'T THINK IT WAS AN ISSUE AS IT ONLY HAPPENED ON ONE CERTAIN STRETCH OF ROAD THAT I TRAVELED OCCASIONALLY. IN THE LAST YEAR IT HAS STARTED HAPPENING MORE AND MORE OFTEN CAUSING ME CONCERN THAT THE TRUCK COULD BECOME UNCONTROLLABLE. THE TRUCK HAS BEEN WELL MAINTAINED AND HAS NEVER BEEN USED OFF ROAD OR HAULED/PULLED HEAVY LOADS. THE STOCK SUSPENSION IS NOT MODIFIED/LIFTED.
NHTSA ODI #11349209
100,000 miles · Aug 13, 2020
Suspension
TRAVELING ON INTERSTATE 4 IN ORLANDO FL AT APPROXIMATELY 55 MPH. HIT A ROUGH SPOT IN THE ROAD. FRONT END STARTED SHAKING VIOLENTLY AND STEERING WHEEL WAS IMPOSSIBLE TO HOLD ON TO. SLOWLY SLOWED DOWN AND SHAKING EVENTUALLY STOPPED.
NHTSA ODI #11349034
223,540 miles · Jul 25, 2020
SteeringSuspensionUnknown Or Other
GOING DOWN THE ROAD AND STARTED EXPERIENCING THE DEATH WOBBLE. COULD BARELY HOLD ON TO THE STEERING WHEEL AND FELT LIKE A TIRE WAS GONNA COME OFF.
NHTSA ODI #11341426
98,000 miles · Jul 20, 2020
Suspension
WHILE DRIVING DOWN THE HIGHWAY AT 75 MILES AN HOUR I PASSED OVER A BRIDGE AND MY FORD TRUCK STARTED SHAKING VIOLENTLY. I HAD TO SLOW DOWN TO GET IT UNDER CONTROL. THIS HAS CONTINUED TO HAPPEN WHILE DRIVING AT ANY SPEED WHEN PASSING OVER BUMPS GOING OVER BRIDGES ETC. THE ONLY WAY TO STOP THE SHAKING IS TO QUICKLY SLOW DOWN ENDAN…
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WHILE DRIVING DOWN THE HIGHWAY AT 75 MILES AN HOUR I PASSED OVER A BRIDGE AND MY FORD TRUCK STARTED SHAKING VIOLENTLY. I HAD TO SLOW DOWN TO GET IT UNDER CONTROL. THIS HAS CONTINUED TO HAPPEN WHILE DRIVING AT ANY SPEED WHEN PASSING OVER BUMPS GOING OVER BRIDGES ETC. THE ONLY WAY TO STOP THE SHAKING IS TO QUICKLY SLOW DOWN ENDANGERING ME AND EVERYONE ELSE. THIS VIOLENT SHAKING HAPPENS EVERY TIME WE DRIVE THE TRUCK.
NHTSA ODI #11340400
Official recalls
2Sep 3, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Apr 17, 2014
Ford Motor Company (Ford) is recalling certain model year 2015 F-250, F-350, F-450, and F-550 Super Duty trucks manufactured September 13, 2013, through March 28, 2014, and equipped with 6.2L gasoline or 6.7L diesel engines and 6R140 transmissions. An error with the transmission control software may be such that while shifting from "Park" to "Drive" the vehicle may display "Drive" but possibly engage "Reverse" for 1.5 seconds before engaging "Drive." Therefore, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence & remedy
Consequence: If the vehicle is in "Reverse" while the while the gear selection shows "Drive," unexpected movement could occur, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the transmission software, free of charge. The recall began on May 6, 2014. Owners may contact Fords customer service at 1-800-392-3673. Ford's number for this recall is 14C04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE24014 · Sogefi Secondary Diesel Fuel Filter Leak
Opened May 9, 2024 · No close date supplied
Status: open (inferred from source dates) · Fuel System, Diesel; Fuel System, Other:fuel Filter
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Fuel System, Diesel
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Other:fuel Filter
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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