NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
31 reportsClear category filterMileage unknown · Apr 5, 2022
Unknown Or Other
On four seperate occasions while driving at approximately 65 mph, (twice in a turn and twice on a straight section), and after hitting some bumps in the road, the front end started shaking and then quickly went into violent shaking. Each time I had to slow down to a stop. Each time I was concerned that I was going to crash. Th…
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On four seperate occasions while driving at approximately 65 mph, (twice in a turn and twice on a straight section), and after hitting some bumps in the road, the front end started shaking and then quickly went into violent shaking. Each time I had to slow down to a stop. Each time I was concerned that I was going to crash. The most recent date (and the most violent shaking) is listed below.
NHTSA ODI #11459672
Mileage unknown · Jan 4, 2022
Unknown Or Other
On two occasions was traveling on the interstate and the truck began to violently shake uncontrollably. Had to slow way down almost causing myself to be rear-ended on one occasion and the other time it shifted the truck in the other lane. Both situations caused me to have NO CONTROL of my vehicle. My wife is afraid for my safety…
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On two occasions was traveling on the interstate and the truck began to violently shake uncontrollably. Had to slow way down almost causing myself to be rear-ended on one occasion and the other time it shifted the truck in the other lane. Both situations caused me to have NO CONTROL of my vehicle. My wife is afraid for my safety and others while driving on the interstate because of this issue. There is no warning before it happens.
NHTSA ODI #11446253
172,000 miles · Jul 14, 2021
Unknown Or OtherCrashInjury
The contact owned a 2015 Ford F-250. The contact stated their husband was driving at 70 mph, the vehicle was in cruise control and the driver attempted to get out of cruise control by depressing on the brakes, however, the cruise control did not disengage and the vehicle began to accelerate. The driver attempted to manually turn…
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The contact owned a 2015 Ford F-250. The contact stated their husband was driving at 70 mph, the vehicle was in cruise control and the driver attempted to get out of cruise control by depressing on the brakes, however, the cruise control did not disengage and the vehicle began to accelerate. The driver attempted to manually turn off the cruise control from the steering wheel but it failed and continued to accelerate. The contact attempted shifting out of the drive gear shift position and taking the key out of the ignition to turn off the vehicle but the vehicle still was accelerating in speed which caused the vehicle to crash and hit the rear end of the vehicle in front. Both of the driver's feet were on the brake pedal where excessive force was used but the vehicle continued to accelerate leading to a crash. The contact mentioned that the vehicle independently increased in speed up to 100 MPH or more during the failure. The vehicle was finally able to stop once it crashed into a guard rail. The front driver's side tire and door were detached from the vehicle. The air bags did deploy. No warning lights illuminated from the vehicle. The driver sustained injuries for a fractured left kneecap from the dashboard collapsing and bruises on their left leg and chest. The contact sustained injuries as well with a broken left big toe on their foot and bruises on their leg and upper chest. Medical treatment was at the scene and the ambulance did take the contact and the driver to a local hospital. A police report was filed. The vehicle was towed to a salvage yard where it was deemed a total loss. The vehicle was not diagnosed. The manufacturer was not aware of the failure. The failure mileage was approximate 172,000.
NHTSA ODI #11424812
Mileage unknown · Jun 6, 2021
Unknown Or Other
EMISSIONS CONTROL, FORD NEEDS TO FIX THIS BY THE KNOWN ISSUES. IN 2018 FORD EXTENDED THE WARRANTY PERIOD ON THEIR DEF HEATERS. THE WARRANTY INCLUDED 2011, 2012 F250 THRU F550. THE WARRANTY ALSO INCLUDED 2013, 2014, 2015 F 450 AND F 550 BUT EXCLUDED THE F250 AND F 350. THIS IS A PARTICULAR PROBLEM WITH THE 2015 MODEL YEAR ALSO. …
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EMISSIONS CONTROL, FORD NEEDS TO FIX THIS BY THE KNOWN ISSUES. IN 2018 FORD EXTENDED THE WARRANTY PERIOD ON THEIR DEF HEATERS. THE WARRANTY INCLUDED 2011, 2012 F250 THRU F550. THE WARRANTY ALSO INCLUDED 2013, 2014, 2015 F 450 AND F 550 BUT EXCLUDED THE F250 AND F 350. THIS IS A PARTICULAR PROBLEM WITH THE 2015 MODEL YEAR ALSO. DOING RESEARCH- I CAN FIND A NUMBER OF PEOPLE WHO ARE HAVING THIS EXACT ISSUE WITH THE 2015 F 250 AND F 350. ALL OF THESE VEHICLES USE THE EXACT SAME 6.7 POWER STROKE DIESEL MOTOR AND I WOULD THINK THE DEF SYSTEMS ARE SIMILAR IF NOT IDENTICAL. FORD SHOULD BE REQUIRED TO INCLUDE THE 2013, 2014, AND 2015 F 250 AND F 350 IN THE WARRANTY THEY EXTENDED TO 11 YEARS. MY TRUCK CURRENTLY HAS 29,845 MILES.
NHTSA ODI #11419801
1 miles · Mar 16, 2021
SuspensionUnknown Or Other
MY TRUCK STARTS TO SHAKING VIOLENTLY WHEN YOU GO OVER A HUMP OR A POTHOLE IN THE ROADS AT A SPEED OVER 50 MILES PER HOUR, I BELIEVE BELIEVE THE ISSUE IT HAS IS THE DEATH WOBBLE
NHTSA ODI #11403245
75,000 miles · Mar 8, 2021
SteeringSuspensionUnknown Or Other
THE FIRST TIME IT OCCURRED THE TRUCK WAS FIVE YEARS OLD I WAS DRIVING ON AN INTERSTATE HIGHWAY AT HIGHWAY SPEED, PASSED OVER AN EXPANSION JOINT OF A BRIDGE, ENTIRE TRUCK BEGAN TO SHAKE UNCONTROLLABLY, I THOUGHT A HAD BLOWN A TIRE, BUT AS I SLOWED TO PULL TO THE SIDE OF THE ROAD, THE TRUCK "SMOOTHED OUT" AND I WAS ABLE TO CONTINU…
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THE FIRST TIME IT OCCURRED THE TRUCK WAS FIVE YEARS OLD I WAS DRIVING ON AN INTERSTATE HIGHWAY AT HIGHWAY SPEED, PASSED OVER AN EXPANSION JOINT OF A BRIDGE, ENTIRE TRUCK BEGAN TO SHAKE UNCONTROLLABLY, I THOUGHT A HAD BLOWN A TIRE, BUT AS I SLOWED TO PULL TO THE SIDE OF THE ROAD, THE TRUCK "SMOOTHED OUT" AND I WAS ABLE TO CONTINUE ON MY WAY. HOWEVER IT HAPPENED AGAIN TWO MORE TIMES THAT TRIP, EACH AT HIGHWAY SPEED (55-75) AND WOULD BE "TRIGGERED" BY SMALL BUMPS IN THE ROAD. I TOOK IT TO A LOCAL GARAGE THEY ROTATED THE TIRES, DID A FRONT END ALIGNMENT AND REPLACED THE STEERING DAMPENER. PROBLEM CONTINUED TO REOCCUR. HAS BEEN BACK TO A DIFFERENT GARAGE 4 ADDITIONAL TIMES: TIE ROD, DRAG LINK, TRACK BAR JOINTS/BUSHINGS, SHOCKS, ALL HAVE BEEN REPLACED, HOWEVER WHILE AT HIGHWAY SPEEDS SMALL BUMPS IN THE ROAD CONTINUE TO INDUCE UNCONTROLLABLE FRONT END SHAKING. SO FAR I HAVE PAID JUST UNDER $2500, THE PROBLEM CONTINUES AND MY MECHANIC IS UNSURE WHAT IS LEFT TO TRY TO CORRECT THE PROBLEM. ONLINE SEARCH REVEALS THIS TO BE THE "FORD DEATH WOBBLE".
NHTSA ODI #11399799
Mileage unknown · Nov 28, 2020
EngineUnknown Or Other
EMISSIONS CONTROL, I COPIED THIS FROM ANOTHER BECAUSE IT IS MY EXACT SAME PROBLEM. FORD NEEDS TO FIX THIS BY THE KNOWN ISSUES. I TOOK IT TO THE DEALER TO GET FIXED UNDER WHAT I THOUGHT WAS A TSB, I WAS WRONG. WANTED TO CHARGE $281 JUST TO PULL THE CODE EVEN THOUGH I ALREADY DID AND TOLD THEM THAT THIS WAS MY EXACT PROBLEM. IN …
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EMISSIONS CONTROL, I COPIED THIS FROM ANOTHER BECAUSE IT IS MY EXACT SAME PROBLEM. FORD NEEDS TO FIX THIS BY THE KNOWN ISSUES. I TOOK IT TO THE DEALER TO GET FIXED UNDER WHAT I THOUGHT WAS A TSB, I WAS WRONG. WANTED TO CHARGE $281 JUST TO PULL THE CODE EVEN THOUGH I ALREADY DID AND TOLD THEM THAT THIS WAS MY EXACT PROBLEM. IN 2018 FORD EXTENDED THE WARRANTY PERIOD ON THEIR DEF HEATERS. THE WARRANT INCLUDED 2011, 2012 F250 THRU F550. THE WARRANT ALSO INCLUDED 2013, 2014, 2015 F 450 AND F 550 BUT EXCLUDED THE F250 AND F 350. IN RESEARCHING THIS PARTICULAR PROBLEM, I SEE A NUMBER OF PEOPLE WHO ARE HAVING THIS EXACT ISSUE WITH THE 2015 F 250 AND F 350. ALL OF THESE VEHICLES USE THE EXACT SAME 6.7 POWER STROKE DIESEL MOTOR AND I WOULD THINK THE DEF SYSTEMS ARE SIMILAR IF NOT IDENTICAL. FORD SHOULD BE REQUIRED TO INCLUDE THE 2013, 2014, AND 2015 F 250 AND F 350 IN THE WARRANTY THEY EXTENDED TO 11 YEARS. I HAVE OWNED TWO 2015 F 250 DIESEL TRUCKS AND BOTH HAVE HAD ISSUES WITH THE DEF SYSTEMS. MY TRUCK CURRENTLY HAS 106,000
NHTSA ODI #11376816
23,022 miles · Nov 17, 2020
Unknown Or OtherFire
SEE ATTACHED SF91 FROM DRIVER/WITNESS. ALSO: 1. IS THERE A FIRE REPORT? THE MEMO STATED THE FD WAS NOTIFIED. A. FD WAS NOTIFIED AND THE FD DID SHOW UP TO PUT THE FIRE OUT. I HAVE SPOKEN WITH THE DEPUTY DIRECTOR WITH THE FD ABOARD CP AND THE EMERGENCY DATA SYSTEM CANNOT BE ACCESSED NATIONWIDE. THEY ARE DOING REPORT MANU…
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SEE ATTACHED SF91 FROM DRIVER/WITNESS. ALSO: 1. IS THERE A FIRE REPORT? THE MEMO STATED THE FD WAS NOTIFIED. A. FD WAS NOTIFIED AND THE FD DID SHOW UP TO PUT THE FIRE OUT. I HAVE SPOKEN WITH THE DEPUTY DIRECTOR WITH THE FD ABOARD CP AND THE EMERGENCY DATA SYSTEM CANNOT BE ACCESSED NATIONWIDE. THEY ARE DOING REPORT MANUALLY AT THIS TIME. NO FIRE DEPT REPORT CAN BE ACCESSED AT THIS TIME. 2. EVENTS PRECEDING THE INCIDENT. WAS THIS THE FIRST ATTEMPT(S) TO START THE VEHICLE THAT DAY, OR WAS THIS SUBSEQUENT TO BEING USED EARLIER (IT APPEARS IT WAS THE FIRST ATTEMPT)? DID THE VEHICLE EXHIBIT ANY "HARD-TO-START" TENDENCIES BEFORE THIS INCIDENT? HAVE ANY OPERATORS NOTICED ANYTHING WRONG OR UNUSUAL; SMELLS, WARNING LIGHTS, SOUNDS, ROUGH IDLING/RUNNING, ETC. PREVIOUS TO THIS INCIDENT? A. YES THIS WAS THEIR FIRST ATTEMPT, THERE WERE NO PREVIOUS ISSUES INDICATED BY THE UNIT. LOCAL SOP STATES ANY ISSUES WITH NTV, SWRFT WILL BE NOTIFIED OF THE ISSUES. BLOCK 53 PAGE 2 OF THE SF91 THERE WERE TWO (2) ATTEMPTS TO START THE VEHICLE BEFORE THE FIRE. I ALSO ATTACHED SF94 STATEMENT OF WITNESS INDICATING THERE WERE NO PREVIOUS ISSUES WITH THE TRUCK. 3. WAS THERE ANY AFTER-MARKET EQUIPMENT INSTALLED? A. THERE IS NO AFTER-MARKET EQUIPMENT INSTALL IN THIS VEHICLE.*DT
NHTSA ODI #11374986
74,200 miles · Oct 27, 2020
Unknown Or Other
IN 2018 FORD EXTENDED THE WARRANTY PERIOD ON THEIR DEF HEATERS. THE WARRANT INCLUDED 2011, 2012 F250 THRU F550. THE WARRANT ALSO INCLUDED 2013, 2014, 2015 F 450 AND F 550 BUT EXCLUDED THE F250 AND F 350. IN RESEARCHING THIS PARTICULAR PROBLEM, I SEE A NUMBER OF PEOPLE WHO ARE HAVING THIS EXACT ISSUE WITH THE 2015 F 250 AND F 35…
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IN 2018 FORD EXTENDED THE WARRANTY PERIOD ON THEIR DEF HEATERS. THE WARRANT INCLUDED 2011, 2012 F250 THRU F550. THE WARRANT ALSO INCLUDED 2013, 2014, 2015 F 450 AND F 550 BUT EXCLUDED THE F250 AND F 350. IN RESEARCHING THIS PARTICULAR PROBLEM, I SEE A NUMBER OF PEOPLE WHO ARE HAVING THIS EXACT ISSUE WITH THE 2015 F 250 AND F 350. ALL OF THESE VEHICLES USE THE EXACT SAME 6.7 POWER STROKE DIESEL MOTOR AND I WOULD THINK THE DEF SYSTEMS ARE SIMILAR IF NOT IDENTICAL. FORD SHOULD BE REQUIRED TO INCLUDE THE 2013, 2014, AND 2015 F 250 AND F 350 IN THE WARRANTY THEY EXTENDED TO 11 YEARS. I HAVE OWNED TWO 2015 F 250 DIESEL TRUCKS AND BOTH HAVE HAD ISSUES WITH THE DEF SYSTEMS. MY TRUCK CURRENTLY HAS 74,000 MILES.
NHTSA ODI #11366622
80,200 miles · Sep 18, 2020
SteeringUnknown Or OtherWheels
FORD DEATH WOBBLE 2015 F250 HAS 80200 MILES, I RAN OVER A BRIDGE EXPANSION JOINT ON I-40 ROAD WAS A STRAIGHT SECTION IN TN MY SPEED OF 74 MILES PER HOUR, (CRUISE CONTROL) AFTER DRIVING 11 HRS AND ONLY 50 MILES FROM HOME. I HIT THE TYPICAL HIGHWAY BUMP AND THE FRONT OF THE TRUCK TOOK OFF VIOLENTLY SHAKING LEFT AND RIGHT BOUNCI…
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FORD DEATH WOBBLE 2015 F250 HAS 80200 MILES, I RAN OVER A BRIDGE EXPANSION JOINT ON I-40 ROAD WAS A STRAIGHT SECTION IN TN MY SPEED OF 74 MILES PER HOUR, (CRUISE CONTROL) AFTER DRIVING 11 HRS AND ONLY 50 MILES FROM HOME. I HIT THE TYPICAL HIGHWAY BUMP AND THE FRONT OF THE TRUCK TOOK OFF VIOLENTLY SHAKING LEFT AND RIGHT BOUNCING UP AND DOWN ALL AT THE SAME TIME! JUMPING BRAKES STEERING FOR THE ROAD SHOULDER WASN'T SURE THE STEERING WAS EVEN WORKING I ALMOST CAUSED AN ACCIDENT SLOWED DOWN FROM 74 TO 50 FRONT WHEELS AND STEERING RETURNED TO NORMAL TRUCK ISN'T SAFE FOR TRAVEL.
NHTSA ODI #11359902
Official recalls
2Sep 3, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Apr 17, 2014
Ford Motor Company (Ford) is recalling certain model year 2015 F-250, F-350, F-450, and F-550 Super Duty trucks manufactured September 13, 2013, through March 28, 2014, and equipped with 6.2L gasoline or 6.7L diesel engines and 6R140 transmissions. An error with the transmission control software may be such that while shifting from "Park" to "Drive" the vehicle may display "Drive" but possibly engage "Reverse" for 1.5 seconds before engaging "Drive." Therefore, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence & remedy
Consequence: If the vehicle is in "Reverse" while the while the gear selection shows "Drive," unexpected movement could occur, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the transmission software, free of charge. The recall began on May 6, 2014. Owners may contact Fords customer service at 1-800-392-3673. Ford's number for this recall is 14C04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE24014 · Sogefi Secondary Diesel Fuel Filter Leak
Opened May 9, 2024 · No close date supplied
Status: open (inferred from source dates) · Fuel System, Diesel; Fuel System, Other:fuel Filter
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Fuel System, Diesel
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Other:fuel Filter
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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