IllustrationTL* THE CONTACT OWNS A 2014 FORD F-250 SUPER DUTY. WHILE DRIVING 60 MPH, THE FRONT END OF THE VEHICLE WOBBLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS UNKNOWN.
2014 Ford F-250 Sd
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2014 Ford F-250 Sd do not stand out strongly from the model-year median of 89.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-250 Sd years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
20–25K
625–50K
550–75K
475–100K
4100–150K
1150K+
22 reports with mileage · 4 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Suspension. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports0 fire reports1 injury reports
What owners actually said
26 reportsHIGH PRESSURE FUEL PUMP WENT OUT AND SENT METAL THROUGH THE FUEL LINES INTO THE INJECTORS. I WAS DRIVING DOWN THE HIGHWAY WHEN THE PUMP WENT OUT AND THE TRUCK SHUTDOWN WHILE I WAS STILL MOVING. THIS ISN'T SO MUCH A SAFETY RECALL BUT I HAVE SPOKEN TO MANY OTHER 6.7 DIESEL OWNERS AND THE SAME HAS HAPPENED TO THEM. FORD WANTS $900…
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HIGH PRESSURE FUEL PUMP WENT OUT AND SENT METAL THROUGH THE FUEL LINES INTO THE INJECTORS. I WAS DRIVING DOWN THE HIGHWAY WHEN THE PUMP WENT OUT AND THE TRUCK SHUTDOWN WHILE I WAS STILL MOVING. THIS ISN'T SO MUCH A SAFETY RECALL BUT I HAVE SPOKEN TO MANY OTHER 6.7 DIESEL OWNERS AND THE SAME HAS HAPPENED TO THEM. FORD WANTS $9000 TO FIX AND SAYS THIS HAPPENS TO A LOT OF THE 6.7'S . I AM LODGING THE COMPLAINT IN THE HOPES OF YOUR BOARD ENFORCING A RECALL. THAT IS MY ONLY REASON
VIOLENT STEERING WHEEL WOBBLE AND CAB VIBRATION WHEN HITTING UNEVEN SURFACE DRIVING AT HIGHWAY SPEEDS (55-70MPH.) WHEN THE WOBBLE OCCURS, IT IS IMPOSSIBLE TO STEER AND THE ONLY REMEDY IS TO SLOW AS QUICKLY AS POSSIBLE TO AROUND 40MPH FOR THE WOBBLE TO GO AWAY AND REGAIN CONTROL. THE MILEAGE WHEN IT STARTED WAS APPROXIMATELY 40…
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VIOLENT STEERING WHEEL WOBBLE AND CAB VIBRATION WHEN HITTING UNEVEN SURFACE DRIVING AT HIGHWAY SPEEDS (55-70MPH.) WHEN THE WOBBLE OCCURS, IT IS IMPOSSIBLE TO STEER AND THE ONLY REMEDY IS TO SLOW AS QUICKLY AS POSSIBLE TO AROUND 40MPH FOR THE WOBBLE TO GO AWAY AND REGAIN CONTROL. THE MILEAGE WHEN IT STARTED WAS APPROXIMATELY 40K AND HAS PROGRESSIVELY GOTTEN WORSE. NOW WITH 67K I HAVE ACTUALLY BEEN FORCED OFF THE ROAD AS I COULDN'T STEER IT AWAY FROM THE MEDIAN. AS SOON AS MY SPEED DIPPED TO APPROXIMATELY 40MPH I REGAINED CONTROL AND WAS ABLE TO GET BACK ONTO THE FREEWAY AND PROCEED TO THE NEXT EXIT FOR INSPECTION. INITIAL DIAGNOSIS IS BAD BALL JOINTS ON BOTH FRONT END SIDES. BE PREPARED TO SLOW TO 40MPH QUICKLY ON A BUSY FREEWAY IF THIS EVER OCCURS TO YOU.
MY TRUCK AT AROUND 15000 MILES HAD SOME WOBBLE AFTER HITTING BUMPS ON HIGHWAY. I TOOK IT IN FOR ITS 25000 MILE CHECK UP AND STATED THIS AS WELL AS POOR ECONOMY OR 1 OR SO. THEY SAID NOTHING WAS WRONG... WELL AT 27000 MILES IT WAS SHAKING SO VIOLENT I DEMANDED IT BE BROUGHT IN FOR SERVICE IT WAS GOING TO KILL SOMEONE! GROOVE FORD…
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MY TRUCK AT AROUND 15000 MILES HAD SOME WOBBLE AFTER HITTING BUMPS ON HIGHWAY. I TOOK IT IN FOR ITS 25000 MILE CHECK UP AND STATED THIS AS WELL AS POOR ECONOMY OR 1 OR SO. THEY SAID NOTHING WAS WRONG... WELL AT 27000 MILES IT WAS SHAKING SO VIOLENT I DEMANDED IT BE BROUGHT IN FOR SERVICE IT WAS GOING TO KILL SOMEONE! GROOVE FORD LOOKED IT OVER (WHO BOUGHT IT FROM) AND SAID THE ENTIRE FRONT END WAS WORN OUT AND WAS NOT COVERED BECAUSE NOW IT WAS 40 DAY PAST THE 3 YEAR. EVEN THOUGHT THEY TOLD ME TO WAIT, AND IT WAS 9000MILES UNDER THE MILLAGE!! I FINALLY GOT FORD TO PAY FOR 2000 AND THE GROOVE FORD PAID NOTHING I PAID 700. THEY VERY DAY I GOT IT BACK I WAS THEN HEARING A NOISE TURNING SHARPLY LEFT ON STEERING WHEEL ROTATION. I WAS TOLD THAT ANOTHER $700 AND NOTHING TO DO WITH WHAT THEY DID. THEY SOLD ME A AFTER MARKET WARRANTY THAT THEY NEVER INTENDED TO HONOR AND DID NOT COVER MY PROBLEMS. WHICH SHOULD BE FRAUD. EVERY ONES ALWAYS GONE OR ON VACATION. STILL NO REFUND ON IT AND NOW I LOOK TO TRADE IN THE PROBLEM.
RIGHT REAR DOOR AJAR, ACCORDING TO FORD DEALER THIS IS AN ISSUE WITH ALL THE TRUCKS IF THE OWNER'S DO NOT USE THE DOORS ALL THE TIME. IT IS A $300.00 PART PLUS LABOR, IF FORD KNOWS ABOUT IT THEN THEY SHOULD RECALL AND FIX THE ISSUE. I OPENED THE RIGHT REAR DOOR TO PUT GROCERIES IN THE BACK SEAT OF THE TRUCK AND THE LIGHT ON THE …
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RIGHT REAR DOOR AJAR, ACCORDING TO FORD DEALER THIS IS AN ISSUE WITH ALL THE TRUCKS IF THE OWNER'S DO NOT USE THE DOORS ALL THE TIME. IT IS A $300.00 PART PLUS LABOR, IF FORD KNOWS ABOUT IT THEN THEY SHOULD RECALL AND FIX THE ISSUE. I OPENED THE RIGHT REAR DOOR TO PUT GROCERIES IN THE BACK SEAT OF THE TRUCK AND THE LIGHT ON THE DASH CAME ON, WHEN IT IS ON THE INTERIOR AND EXTERIOR LIGHTS STAY ON FOR 12 MINUTES WHEN THE VEHICLE IS SHUT OFF AND THE RIGHT REAR DOOR AJAR LIGHT STAYS ON THE DASHBOARD.
CURRENTLY MY F250 6.7L DIESEL ENGINE HAS A CEL CODE OF P20BA (REDUCTANT HEATER). DURING AN EXTENSIVE SEARCH ON THIS PART, IT WAS DISCOVERED THAT THE REDUCTANT HEATER WAS BUILT BY BOSCH AND SIMILAR VARIANTS WERE INSTALLED IN VW, GM, BENZ, AND OTHER DIESEL MANUFACTURES. VOLKS WAGON HAS ALREADY INCREASED THE WARRANTY OF THIS PART A…
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CURRENTLY MY F250 6.7L DIESEL ENGINE HAS A CEL CODE OF P20BA (REDUCTANT HEATER). DURING AN EXTENSIVE SEARCH ON THIS PART, IT WAS DISCOVERED THAT THE REDUCTANT HEATER WAS BUILT BY BOSCH AND SIMILAR VARIANTS WERE INSTALLED IN VW, GM, BENZ, AND OTHER DIESEL MANUFACTURES. VOLKS WAGON HAS ALREADY INCREASED THE WARRANTY OF THIS PART AS IT IS PRONE TO FAILURE. FORD HAS YET TO MAKE A STB OR A RECALL NOTICE TO SERVICE AND REPAIR THIS VITAL EMISSIONS COMPONENT. WHILE SEARCHING SEVERAL 6.7L FORD TRUCK FORUMS, I LEARNED THAT THIS IS A REOCCURRING ISSUE IN MANY 6.7 TRUCKS. IT SEEMS ODD THAT A TRUCK WITH 70K MILES THAT IS NOT USED FOR COMMERCIALLY PURPOSES, HAS FAILED WITHIN THE FIRST 3 YEARS OF THE VEHICLES LIFE. NATIONALLY THIS REPAIR, IF DONE BY A FORD DEALER, IS APPROXIMATELY $750. THE COST OF DELETING THE DEF SYSTEM, THOUGH A FEDERAL CRIME, IS $1,200 DOLLARS. IF THE COST TO REMOVE EQUIPMENT THAT IS PRONE TO FAILURE, CAN INCREASE THE LIFE OF THE ENGINE, AND COSTS SLIGHTLY MORE THAN MORE , INDIVIDUALS WILL BEGIN ELIMINATING THEIR DEF SYSTEMS. A RECALL AND REPLACEMENT OF THESE HEATERS WOULD SERVE AND BENEFIT THE DIESEL COMMUNITY.
EGT SENSORS KEEP FAILING. I HAVE HAD ALL 4 REPLACED, AND NOW HAVE A CHECK ENGINE LIGHT ON AGAIN TO GET ANOTHER REPLACED. TRUCK ONLY HAS 82000 MILES ON IT.
WHILE DRIVING DOWN THE INTERSTATE I HIT A SMALL BUMP AND THE "DEATH WOBBLE" STARTED. I HAVE TAKEN THE TRUCK INTO A SHOP AND THEY HAVE HAD ME REPLACE TIE ROD ENDS, TRACK BAR, AND DRAG LINK ALL WITH NO CHANGE. I HAVE ALSO BALANCED ROTATED AND ALIGNED THE TRUCK ALSO WITH NO CHANGE. I HAVE LOOKED ONLINE AND HAVE SEEN MANY OTHER COMP…
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WHILE DRIVING DOWN THE INTERSTATE I HIT A SMALL BUMP AND THE "DEATH WOBBLE" STARTED. I HAVE TAKEN THE TRUCK INTO A SHOP AND THEY HAVE HAD ME REPLACE TIE ROD ENDS, TRACK BAR, AND DRAG LINK ALL WITH NO CHANGE. I HAVE ALSO BALANCED ROTATED AND ALIGNED THE TRUCK ALSO WITH NO CHANGE. I HAVE LOOKED ONLINE AND HAVE SEEN MANY OTHER COMPLAINTS WITH OTHERS BEING AT A DEAD END FOR WHAT TO HAVE FIXED OR LOOKED AT NEXT. I AM TO THE POINT THAT I AM BECOMING SCARED TO DRIVE THE TRUCK AT HIGHWAY SPEEDS. FIRST HAPPENED SEPTEMBER 2016
DRIVING ON OUR DRIVEWAY , I WENT TO STEP ON BRAKES AND I HAD A VERY HARD PEDAL AND TRUCK DID NOT STOP, IT KEPT ROLLING. STEPPED ON IT SEVERAL MORE TIMES BEFORE I FINALLY CAME TO A STOP AND KEPT FROM GOING INTO TRAFFIC. IT HAPPENED TWO TIMES. ALSO WHEN TURNING WHEELS WILL BEING STOPPED THE BRAKES CALIPERS ARE MAKING LOUD CHIPPIN…
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DRIVING ON OUR DRIVEWAY , I WENT TO STEP ON BRAKES AND I HAD A VERY HARD PEDAL AND TRUCK DID NOT STOP, IT KEPT ROLLING. STEPPED ON IT SEVERAL MORE TIMES BEFORE I FINALLY CAME TO A STOP AND KEPT FROM GOING INTO TRAFFIC. IT HAPPENED TWO TIMES. ALSO WHEN TURNING WHEELS WILL BEING STOPPED THE BRAKES CALIPERS ARE MAKING LOUD CHIPPING NOISES
I HAVE HAD THE TRUCK ON THE DEALERSHIP 3 TIMES NOW FOR THE EXHAUST GAS TEMPERATURE SENSORS. HAVE HAD ALL THE SENSORS REPLACED TWICE AND AM NOW ON MY WAY BACK IN FOR A FOURTH TRIP TO REPLACE THEM. THE TRUCK CURRENTLY HAS 41K MI.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.