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2012 Ford F-250 Sd

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Ford F-250 Sd do not stand out strongly from the model-year median of 89.

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How this year compares

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

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When problems were reported

Mileage at the reported incident

54 reports with mileage · 3 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Engine And Engine Cooling complaints

7 reports
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18,877 miles · Dec 9, 2014
Engine And Engine CoolingFuel System, Diesel

TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 63 MPH, THE REDUCED POWER AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A SECOND DEALER, WHO DIAGNOSED THAT THERE WAS AN UNKNOWN SUBSTANCE IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS…

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TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 63 MPH, THE REDUCED POWER AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A SECOND DEALER, WHO DIAGNOSED THAT THERE WAS AN UNKNOWN SUBSTANCE IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,877. UPDATED 01/23/14*LJ UPDATED 01/26/15*JB

NHTSA ODI #10663076

56,502 miles · Dec 3, 2014
Engine And Engine Cooling

WHILE BACKING OUT A PARKING SPACE, THE ENGINE DIED AND A RED WARNING WAS DISPLAYED "PULL OVER SAFELY". THE ENGINE WOULD NOT RESTART. THE ENGINE IS A 6.7 LITER POWERSTROKE DIESEL THE VEHICLE WAS TOWED TO THE DEALER BY A FORD CONTRACT TOWING AGENCY AND TESTED. THE PROBLEM WAS A FAULTY EGT 12 SENSOR. WHEN THIS FAILURE OCCURS, I…

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WHILE BACKING OUT A PARKING SPACE, THE ENGINE DIED AND A RED WARNING WAS DISPLAYED "PULL OVER SAFELY". THE ENGINE WOULD NOT RESTART. THE ENGINE IS A 6.7 LITER POWERSTROKE DIESEL THE VEHICLE WAS TOWED TO THE DEALER BY A FORD CONTRACT TOWING AGENCY AND TESTED. THE PROBLEM WAS A FAULTY EGT 12 SENSOR. WHEN THIS FAILURE OCCURS, IT IMMEDIATELY SHUTS DOWN THE ENGINE, WHICH "KILLS" THE POWER STEERING AND POWER BRAKES. THE DEALER TOLD ME THAT THE FAILURE IS A KNOWN PROBLEM AND CAN OCCUR AT ANY TIME WITHOUT WARNING, ALTHOUGH UNLIKELY. THEY HAVE HAD SEVERAL OCCURRENCES OF THE PROBLEM AT THIS DEALER ALONE. AS THIS CAN OCCUR AT ANYTIME AND SITUATION, I BELIEVE THAT A RECALL SHOULD BE ISSUED. *JS

NHTSA ODI #10662021

35,000 miles · Nov 13, 2014
Engine And Engine Cooling

DRIVING 65 DOWN ROAD WITH LIGHT ACCELERATION. TRUCK HAD BEEN RUNNING APPROXIMATELY 20 MINUTES. MESSAGE COMES ON INSTRUMENT PANEL THAT STATES "STOP SAFELY NOW". THERE IS NO OTHER WARNING OR MESSAGE. SLOW DOWN TO PULL OVER AND TRUCK DIES AT 10MPH. NO POWER STEERING OR BRAKES. TOW IT TO THE DEALERSHIP. TOLD THAT IT IS A FAUL…

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DRIVING 65 DOWN ROAD WITH LIGHT ACCELERATION. TRUCK HAD BEEN RUNNING APPROXIMATELY 20 MINUTES. MESSAGE COMES ON INSTRUMENT PANEL THAT STATES "STOP SAFELY NOW". THERE IS NO OTHER WARNING OR MESSAGE. SLOW DOWN TO PULL OVER AND TRUCK DIES AT 10MPH. NO POWER STEERING OR BRAKES. TOW IT TO THE DEALERSHIP. TOLD THAT IT IS A FAULTY EGT SENSOR AND THEY HAVE SEEN A TON OF THESE. THERE ARE 4 SENSORS ON THE EXHAUST SYSTEM AND IF ONE GOES BAD IT WILL DISABLE THE WHOLE TRUCK. REPLACED SENSOR AND NOT COVERED AS RECALL OR WARRANTY. THIS IS EXTREMELY DANGEROUS AS DEPENDING ON THE SURROUNDINGS IT COULD CAUSE INJURY OR DEATH BEING STRANDED ON ROAD FROM A SENSOR, WHEN THERE ARE 3 OTHER REDUNDANT SENSORS. *TR

NHTSA ODI #10654810

54,236 miles · Sep 20, 2014
Engine And Engine Cooling

EGT EXHAUST GAS SENSOR # 2 ON 2012 F250 - I HAD NO WARNING THAT THE SENSOR HAD GONE BAD - TRUCK HAD TO BE TOWED - I'M CONCERNED THAT THIS COULD HAPPEN AGAIN WHEN I'M TOWING MY TRAILER AND THAT I WON'T BE ABLE TO GET SAFELY OUT OF TRAFFIC - I OFTEN TRAVEL TO NATIONAL PARKS WHERE I HAVE NO SHOULDER OR CELL SERVICE OR AM NOT NEAR A…

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EGT EXHAUST GAS SENSOR # 2 ON 2012 F250 - I HAD NO WARNING THAT THE SENSOR HAD GONE BAD - TRUCK HAD TO BE TOWED - I'M CONCERNED THAT THIS COULD HAPPEN AGAIN WHEN I'M TOWING MY TRAILER AND THAT I WON'T BE ABLE TO GET SAFELY OUT OF TRAFFIC - I OFTEN TRAVEL TO NATIONAL PARKS WHERE I HAVE NO SHOULDER OR CELL SERVICE OR AM NOT NEAR A DEALERSHIP - I WOULD BE STRANDED WITH MY FAMILY I HAD TO PAY HAVE THIS SENSOR REPLACED - MAY HAVE TO PAY FOR TOW SERVICE AS THIS ISSUE IS NOT COVERED UNDER EXTENDED WARRANTY OR AS A RECALL I FEEL THAT THIS ISSUE SHOULD BE COVERED UNDER WARRANTY OR AS A RECALL AS IT IS A SAFETY CONCERN IF ONE CANNOT SAFELY GET OUT OF TRAFFIC - THERE ARE 4 SENSORS - PERHAPS ONE SENSOR SHOULD BE USED AS "SPARE" SO THAT TRUCK DOESN'T JUST "STOP" AND LEAVE ONE STRANDED - HOW MANY ACCIDENTS HAS THIS ISSUE CAUSED? IS THIS A SAFETY ISSUE SIMILAR TO GM THAT HAS JUST NOW BEEN ADDRESSED AFTER SEVERAL ACCIDENTS AND DEATHS? I SENT THE FOLLOWING E-MAIL TO FORD. I WAS TOLD THAT THEY DO NOT KEEP RECORDS ON THESE TYPE OF PROBLEMS AFTER THE 50,000 WARRANTY HAS EXPIRED. I WAS TOLD THAT IF ENOUGH OF THESE CONCERNS WERE "REGISTERED" WITH YOU THEN YOU WOULD NOTIFY FORD OF A RECALL IF WARRANTED. THE SAME THING HAPPENED AGAIN ON 9-12-14. EGT SENSOR #4 FAILED THIS TIME.

NHTSA ODI #10638930

58,000 miles · Sep 10, 2014
Engine And Engine Cooling

TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE STOP SAFELY NOW WARNING LIGHT ILLUMINATED AS THE VEHICLE INDEPENDENTLY DECELERATED. THE FAILURE RECURRED AND THE VEHICLE STALLED, AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE MECHANIC S…

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TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE STOP SAFELY NOW WARNING LIGHT ILLUMINATED AS THE VEHICLE INDEPENDENTLY DECELERATED. THE FAILURE RECURRED AND THE VEHICLE STALLED, AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE MECHANIC STATED THAT THE EGT EXHAUST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTICED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

NHTSA ODI #10632229

60,200 miles · Aug 25, 2014
Engine And Engine Cooling

THIS IS THE 4TH TIME THIS HAS HAPPENED WITH THIS VEHICLE. THE TRUCK FLASHES A CODE "SAFETY SHUT OFF". IT IS RELATED TO THE EGT EXHAUST TEMP SENSOR PART OF THE EMISSIONS CONTROLS. AFTER IT FLASHES THE TRUCK WILL SHUT OFF WITH NO WARNING, NO TIME TO MOVE OUT OF TRAFFIC. THE TRUCK WILL NOT RESTART AND THE STARTER WILL NOT ENGAGE…

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THIS IS THE 4TH TIME THIS HAS HAPPENED WITH THIS VEHICLE. THE TRUCK FLASHES A CODE "SAFETY SHUT OFF". IT IS RELATED TO THE EGT EXHAUST TEMP SENSOR PART OF THE EMISSIONS CONTROLS. AFTER IT FLASHES THE TRUCK WILL SHUT OFF WITH NO WARNING, NO TIME TO MOVE OUT OF TRAFFIC. THE TRUCK WILL NOT RESTART AND THE STARTER WILL NOT ENGAGE. I HAVE HAD THIS HAPPEN 4 TIMES AND EACH TIME I WAS LUCKY TO AVOID AN ACCIDENT. THIS IS A PROGRAMMING ERROR I BELIEVE AND IS A PROBLEM FORD MUST ADDRESS. SOMEONE IS GOING TO DIE OR BE INJURED IF THIS IS NOT CORRECTED!! I REPEAT THERE WILL BE AN ACCIDENT! PLEASE UNDERSTAND THAT THIS IS PROBLEM THAT IS HAPPENING TO OTHER FORD TRUCK OWNERS. PLEASE RESPOND TO THIS. *TR

NHTSA ODI #10627957

13,800 miles · Dec 21, 2013
Engine And Engine Cooling

WHILE DRIVING MY TRUCK ON A BUSY SIDE ROAD, THE MESSAGE CENTER FLASHED A WARNING, "STOP SAFE SOON". A AUDIBLE CHIME WAS HEARD AND THE TRUCK SHUT OFF. COMPLETE LOSE OF POWER BRAKES, POWER STEERING. I WAS NOT ABLE TO GET THE TRUCK OFF THE ROAD COMPLETELY SINCE IT HAPPENED SO FAST. TRAFFIC WAS STOPPED IN BOTH DIRECTIONS WHILE WE DI…

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WHILE DRIVING MY TRUCK ON A BUSY SIDE ROAD, THE MESSAGE CENTER FLASHED A WARNING, "STOP SAFE SOON". A AUDIBLE CHIME WAS HEARD AND THE TRUCK SHUT OFF. COMPLETE LOSE OF POWER BRAKES, POWER STEERING. I WAS NOT ABLE TO GET THE TRUCK OFF THE ROAD COMPLETELY SINCE IT HAPPENED SO FAST. TRAFFIC WAS STOPPED IN BOTH DIRECTIONS WHILE WE DID OUR BEST TO PUSH THE 7,500 POUND TRUCK TO THE NARROW SHOULDER. SINCE THE SHOULDER WOULD NOT FIT THE ENTIRE TRUCK, IT WAS BASICALLY HALF IN THE ROAD. TRAFFIC HAS BACKED UP AND WE HAD TO WAIT CLOSE TO AN HOUR FOR A TOW TRUCK. AFTER SPEAKING WITH THE DEALER, HE TOLD ME THE TRUCK HAS A BULLETIN OUT ABOUT A FAULTY EGT EXHAUST GAS TEMPERATURE SENSOR. THIS SMALL SENSOR FAULT SHUTS THE TRUCK DOWN AND WILL NOT ALLOW THE ENGINE TO RUN. *TR

NHTSA ODI #10556889

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ14005 · Vehicle Commanded Engine Shutdown

Opened Jan 13, 2015 · Closed Mar 15, 2016

Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Additional source detail variants (5)

Electrical System:software

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:engine:diesel

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.