IllustrationVEHICLE HAS HAD RANDOM TIMES WHEN IT JUST CUT OFF COMPLETELY OR IT IS UNABLE TO START. THIS HAS BEEN ONGOING SINCE THE VEHICLE WAS PURCHASED USED IN 2015. DEALER HAS RECENTLY IDENTIFIED A DEFECT IN THE BRB BUT THE REPAIR EXPENSE IS EXORBITANT DUE TO TIME INVOLVED.
2012 Ford F-250 Sd
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Ford F-250 Sd do not stand out strongly from the model-year median of 89.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-250 Sd years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
80–25K
1525–50K
1850–75K
975–100K
2100–150K
2150K+
54 reports with mileage · 3 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports0 injury reports
Electrical System complaints
10 reportsDRIVING ON A HIGHWAY AT ABOUT 65 MPH ,MY TRUCK STOPED RUNNING. THE COMPUTER SAID IT WAS LOW ON OIL,IT WAS NOT. THIS HAPPENED APPROX. 6 MORE TIMES BEFORE I GOT HOME. I DIDN'T WHERE A FORD DEALER WAS SO I TOOK MY TRUCK TO A TRUCK REPAIR SHOP,THE TRUCK STOPPED 3 MORE TIMES. THEY FIXED A WIREING PROBLEM IN THE ENGINE COMPARTMENT, TH…
Read full complaint
DRIVING ON A HIGHWAY AT ABOUT 65 MPH ,MY TRUCK STOPED RUNNING. THE COMPUTER SAID IT WAS LOW ON OIL,IT WAS NOT. THIS HAPPENED APPROX. 6 MORE TIMES BEFORE I GOT HOME. I DIDN'T WHERE A FORD DEALER WAS SO I TOOK MY TRUCK TO A TRUCK REPAIR SHOP,THE TRUCK STOPPED 3 MORE TIMES. THEY FIXED A WIREING PROBLEM IN THE ENGINE COMPARTMENT, THAY CHARGED ME 526.58 FOR THE REPAIRS. FORD WOULD NOT REIMBURSE ME. HAS THIS BEEN A PROBLEM?
TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT THE EGT 14 SENSOR FAILED TO FUNCTION PROPERLY. THE FAILURE OCCURRED TWICE. THERE WAS NO WARNING INDICATOR OF "STOP SAFELY NOW" ALONG WITH FIVE CHIMES SOUNDING AS INDICATED IN THE OWNER'S MANUAL. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE VEHICLE…
Read full complaint
TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT THE EGT 14 SENSOR FAILED TO FUNCTION PROPERLY. THE FAILURE OCCURRED TWICE. THERE WAS NO WARNING INDICATOR OF "STOP SAFELY NOW" ALONG WITH FIVE CHIMES SOUNDING AS INDICATED IN THE OWNER'S MANUAL. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE EGT SENSOR. IN ADDITION, THE VEHICLE STALLED WHILE ON AN OFF RAMP EXITING THE HIGHWAY WITHOUT WARNING. THE DIESEL EXHAUST WARNING INDICATOR STATED THAT THE FLUID WAS LOW; HOWEVER, WHEN THE CONTACT CHECKED, IT WAS FULL. THE VEHICLE WAS TOWED TO THE DEALER AND ALL THE SENSORS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
WINDSHIELD WIPERS WERE LOCKED ON WHEN THE VEHICLE WAS ON. INDEPENDENT OF WEATHER. NO WAY TO TURN OFF UNTIL ELECTRONIC SWITCHES THAT CONTROL THE WIPERS, BLINKERS, AND HIGH BEAMS WERE REPLACED. PROBLEM STARTED ON THE HIGHWAY IN MOTION. RT 89 N VERMONT. CONTINUED UNTILLED REPAIRED. PART NUMBER WAS SW-6874.
DRIVING, HAD JUST PULLED INTO A PARKING LOT SO WAS OUT OF TRAFFIC TRUCK ENGINE STOPPED. NO RE-START. HAD TOWED TO FORD, REPLACED 4 EGT SENSORS
I WAS DRIVING MY SON TO SCHOOL AND AS I APPROACHED THE ENTRANCE TO THE SCHOOL THE ALARM CHIMED. I SLOWED DOWN ON A BUSY 4 LANE STREET TO TURN INTO THE SCHOOL PARKING LOT. AS I TRIED TO ACCELERATE THE TRUCK SHUT OFF LEAVING ME SITTING IN THE MIDDLE OF AN INTERSECTION WITH A 3 YEAR OLD IN THE BACKSEAT IN A CAR SEAT. I TRIED TO RES…
Read full complaint
I WAS DRIVING MY SON TO SCHOOL AND AS I APPROACHED THE ENTRANCE TO THE SCHOOL THE ALARM CHIMED. I SLOWED DOWN ON A BUSY 4 LANE STREET TO TURN INTO THE SCHOOL PARKING LOT. AS I TRIED TO ACCELERATE THE TRUCK SHUT OFF LEAVING ME SITTING IN THE MIDDLE OF AN INTERSECTION WITH A 3 YEAR OLD IN THE BACKSEAT IN A CAR SEAT. I TRIED TO RESTART THE TRUCK BEFORE THE ONCOMING TRAFFIC REACHED US, TO NO AVAIL I GOT OUT AND STARTED TO PUSH THE TRUCK AND 2 PEDESTRIANS RAN ACROSS THE STREET TO STOP TRAFFIC AND HELP ME PUSH THE TRUCK OUT OF THE STREET SO WE WOULDN'T GET HIT. WHEN I CALLED FORD THEY SAID NOTHING COULD BE DONE TO GET THE TRUCK STARTED UNTIL THE EGT EXHAUST SENSOR WAS REPLACED AND THEY WERE ON BACK ORDER FOR 2 WEEKS. AFTER CALLING THE DEALERSHIP I PURCHASED THE TRUCK FROM (OUT OF STATE) THEY OFFERED TO OVERNIGHT ONE TO THE DEALERSHIP THAT WOULD REPAIR THE TRUCK. AFTER DISCUSSING THIS WITH SEVERAL MEMBERS OF THE LOCAL DEALERSHIP TEAM INCLUDING THE SERVICE MANAGER THEY MIRACULOUSLY FOUND A SENSOR IN A NEARBY TOWN TO REPLACE THE FOLLOWING DAY. WE EASILY COULD HAVE BEEN IN A SERIOUS ACCIDENT IF THE TRUCK WOULD HAVE STALLED WHILE ONCOMING TRAFFIC WERE CLOSER. THIS IS A SAFETY HAZARD AND NEEDS TO BE ADDRESSED. *TR
WHILE TRAVELING I-10 WEST NEAR CRESTVIEW, FL AT APPROXIMATELY 70 MPH, I RECEIVED A FORD DIAGNOSTIC SCREEN NOTIFICATION TO STOP VEHICLE IMMEDIATELY. I PULLED OVER ON THE SIDE OF THE INTERSTATE AND SLOWED THE TRUCK TO A STOP. THE ENGINE SHUT OFF IMMEDIATELY WHEN I FULLY STOPPED. I ATTEMPTED TO RESTART THE TRUCK, BUT THE TRUCK ENG…
Read full complaint
WHILE TRAVELING I-10 WEST NEAR CRESTVIEW, FL AT APPROXIMATELY 70 MPH, I RECEIVED A FORD DIAGNOSTIC SCREEN NOTIFICATION TO STOP VEHICLE IMMEDIATELY. I PULLED OVER ON THE SIDE OF THE INTERSTATE AND SLOWED THE TRUCK TO A STOP. THE ENGINE SHUT OFF IMMEDIATELY WHEN I FULLY STOPPED. I ATTEMPTED TO RESTART THE TRUCK, BUT THE TRUCK ENGINE WOULD NOT EVEN 'TURN OVER'. THERE WAS NO ADDITIONAL INFORMATION PROVIDED BY THE FORD DIAGNOSTIC SCREEN. I WAS STRANDED ON THE SIDE OF THE INTERSTATE WITH FAMILY MEMBERS AND LUGGAGE AT 8PM ON A SUNDAY NIGHT, AND 2 HOURS FROM HOME (MISSISSIPPI). I HAD THE TRUCK TOWED TO THE NEAREST FORD DEALERSHIP. THE NEXT DAY, THE DEALERSHIP INFORMED ME THAT IT WAS A EGT SENSOR FAILURE. THIS IS UNBELIEVABLE THAT A FAILED SENSOR WOULD LEAVE ME STRANDED WITHOUT A PREVIOUS WARNING STATING THE SHUTDOWN WOULD OCCUR. AT LEAST THE TRUCK PCM SHOULD NOTIFY AND ALLOW ME TO PUT MYSELF AND MY LOVED ONES IN A SAFE PLACE IF THE TRUCK WAS TO BE AUTOMATICALLY SHUT OFF. *TR
ATTEMPTED TO START VEHICLE USING THE REMOTE START FEATURE AND THE TRUCK STARTED FOR ABOUT 10 SECONDS THEN SHUT OFF. AFTER SEVERAL ATTEMPTS TO RESTART THE TRUCK I HAD TO GET THE DEALERSHIP TO TOW IT IN AND PERFORM NECESSARY REPAIRS, WHICH JUST HAPPENED TO BE ANOTHER EGT SENSOR. *TR
CAUTION LIGHT CAME ON ADVISING ME TO SAFELY PULL OVER AND STOP. I PULLED OVER INTO A GAS STATION AND THE TRUCK STALLED AS I WAS COMING TO A STOP. ENGINE WOULD NOT RESTART IMMEDIATELY. I CHECKED OIL LEVEL AND EVERYTHING LOOKED FINE. AFTER APPROXIMATELY 10 MINUTES THE TRUCK RESTARTED AND I DROVE STRAIT TO THE FORD DEALERSHIP IN HU…
Read full complaint
CAUTION LIGHT CAME ON ADVISING ME TO SAFELY PULL OVER AND STOP. I PULLED OVER INTO A GAS STATION AND THE TRUCK STALLED AS I WAS COMING TO A STOP. ENGINE WOULD NOT RESTART IMMEDIATELY. I CHECKED OIL LEVEL AND EVERYTHING LOOKED FINE. AFTER APPROXIMATELY 10 MINUTES THE TRUCK RESTARTED AND I DROVE STRAIT TO THE FORD DEALERSHIP IN HUNTSVILLE, ALABAMA ABOUT 15 MILES AWAY AND THEY REPLACED AN EGT SENSOR. *TR
AFTER DRIVING FOR 5 MINUTES A WARNING LIGHT CAME ON FOR THE REAR LOCKING DIFFERENTIAL- NO CHANGE IN THE DRIVABILITY. ABOUT 5 MINUTES AFTER THAT THE COMPUTER STARTED FLASHING DIFFERENT SYMBOLS INDICATING MANY PROBLEMS- THE ALARMS WERE GOING OFF NON-STOP- THEN THE ENGINE WAS SHUT DOWN BY THE COMPUTER. THIS TRUCK IS HEAVY AND I …
Read full complaint
AFTER DRIVING FOR 5 MINUTES A WARNING LIGHT CAME ON FOR THE REAR LOCKING DIFFERENTIAL- NO CHANGE IN THE DRIVABILITY. ABOUT 5 MINUTES AFTER THAT THE COMPUTER STARTED FLASHING DIFFERENT SYMBOLS INDICATING MANY PROBLEMS- THE ALARMS WERE GOING OFF NON-STOP- THEN THE ENGINE WAS SHUT DOWN BY THE COMPUTER. THIS TRUCK IS HEAVY AND I MAY HAVE CAUSED AN ACCIDENT WHEN IT HAPPENED BECAUSE I HAD TO USE ALL MY STRENGTH TO KEEP IT ON THE ROAD AND WENT INTO THE OTHER LANE! IF THIS HAPPENED WHILE TOWING A LOAD ON ONE OF THE MOUNTAIN PASSES I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED- AND HURT OR KILLED OTHERS! FORD HAS HAD BAD DIESEL ENGINES SINCE THEY DROPPED THE 7.3 YEARS AGO AND ARE RIPPING OFF PEOPLE IN THIS COUNTRY- PLEASE DON'T LET SOMEONE DIE OVER A KNOWN PROBLEM. SEEMS CHEAPER FOR FORD TO PUT US IN DANGER BY SHUTTING DOWN THIS ENGINE AND THEREFORE NOT REPLACING THE ENGINE AND COMPUTER SYSTEM. *TR
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.