2025 Ford F-150

I own a 2025 Ford F-150 Lariat equipped with the factory Tow Package. The truck was sold to me and later serviced under the representation that the trailer brake controller was functional. Duvall Ford in Clayton, GA installed and programmed only a brake controller switch and assured me the trailer brakes were working, without performing a functional brake output test. The truck was later found to be missing the required Trailer Brake Control Module (TBCM), meaning no trailer brakes could ever function. As a result, I unknowingly towed a 30-foot travel trailer from North Carolina to California, across multiple states with zero trailer braking, creating multiple dangerous situations and close calls. Upon reaching California, Aaron Ford of Escondido inspected the vehicle and immediately identified the missing TBCM. They performed the proper repair, with an invoice of $1,043.00. The original dealer’s incomplete and incorrect service directly created this safety hazard. This issue may affect other F-150 trucks that were sold or serviced with incomplete brake controller systems due to Ford’s mislabeled parts catalog.

Hello. I need to open a formal escalation regarding a serious safety recall on my 2025 Ford F-150 Lariat Hybrid. The recall is - rear axle half-shaft and hub assembly replacement. I contacted two dealerships: Metro Ford and Pines Ford. Both told me to just wait without giving any estimated date for part availability. Both dealerships also refused to provide a loaner vehicle while the recall remains open, even though this is a safety-related issue. One advisor even told me to continue driving the truck despite the possibility of axle failure or wheel separation. That is unacceptable. I do NOT feel safe operating this vehicle. I already filed an official safety complaint with NHTSA because this recall has been ignored for months, and I was denied safe transportation. I need this case escalated immediately to a Regional Customer Service Manager. I am requesting: a clear timeline and ETA for the part, a loaner vehicle until the repair is completed, OR a repurchase/replacement review if the recall cannot be resolved in a reasonable timeframe. Please create a case number and assign it to a regional manager. Thank you.

The following components have failed multiple times over the course of 3 months to include the above referenced recalls and additional components. The recalls have been completed per ford . The instrument panel was not going blank until the software update was completed now it malfunctions multiple times a day . The brake warning will appear randomly and without warning depicting "Brake System Fault" service required . "Parking Brake Fault " service required immediately. In addition to the above issues the entire lighting/lamp system will turn off unwarranted at night while on auto . Reported multiple issues as described to AutoNation Ford and Ford Credit. No resolution has been provided.

On November 2nd, 2025 at approximately 6pm, in Houston, Texas, my 2025 Ford F‑150 with Ford BlueCruise engaged in Hands‑Free mode was traveling with traffic at about 70 mph on a major thoroughfare. Without driver input, the system rapidly reduced speed to about 50 mph after it appeared to misinterpret an unknown speed‑limit change. This sudden, uncommanded deceleration created a hazardous speed differential with surrounding traffic. I swiftly took over manual control to maintain traffic flow and prevent a potential rear‑end collision. No crash or injury occurred, but the behavior constitutes phantom braking and false speed‑limit recognition in an Advanced Driver Assistance System feature.

On October 13 at 9:23 PM in Seguin, TX, with Ford BlueCruise hands‑free engaged, the vehicle abruptly steered strong left and headed toward the left barrier. I immediately overrode the system and steered back to avoid a collision. No impact occurred. The maneuver was sudden and without adequate warning, presenting a serious crash risk.

On October 12 at approximately 6:25 PM in Texas City, TX, while Ford BlueCruise (hands‑free) was active, the vehicle abruptly steered left, crossing into the left lane toward the left‑side barrier. I immediately took control and counter‑steered to keep the vehicle in its lane and avoid a collision. No contact occurred, but the maneuver created an imminent risk of loss of control and impact with the barrier or another vehicle. This appears to be unsafe/erratic lane‑centering behavior by BlueCruise.

Ford BlueCruise steering oscillation •Date/Time: October 17, 8:00 PM •Location: Hempstead, Texas •System: Ford BlueCruise (hands‑free lane‑centering/driver‑assist) BlueCruise was engaged in hands‑free mode when, without driver input, the system became confused and initiated repeated left/right steering corrections. The vehicle weaved within the lane several times in quick succession, requiring immediate intervention to maintain control and prevent a collision. After I took over, the vehicle tracked normally with manual steering. This behavior represents a serious safety hazard.

•Date/Time: October 22, 5:11 PM •Location: Fulton, Texas •Symptoms: Shifter stuck down/stowed; would not un‑stow despite repeated attempts, power cycles, and multiple drivers •Frequency: First observed on the date/time above; persisted through multiple attempts •Component(s): Power Train (shifter/Gear Shift Module), Electrical System On October 22 at 5:11 PM in Fulton, TX, the console‑mounted power‑folding shifter on my Ford F‑150 Lightning became stuck in the downward/stowed position and would not return to the upright (un‑stowed) position. Because it would not un‑stow, I could not select a gear and the vehicle was effectively inoperable. I pressed the shifter stow/un‑stow button multiple times, cycled the vehicle power off/on several times, and had multiple drivers attempt to operate it. The shifter remained stuck each time. This appears consistent with Ford CSP 25B09 (Gear Shift Module failure to stow/unstow) and related TSB 25‑2045 for Lightning models describing symptoms such as “shifter will not stow/unstow” or “will not shift out of gear.” After abandoning the vehicle for several hours in the not running state and then returning, I was able to unstow the shifter by pressing the button and drive away normally. This condition presents a safety hazard because the vehicle can become immobilized without the ability to select drive or reverse if the failure occurs in traffic or other unsafe locations.

Rear view camera intermittently failed to display image when truck arrived to dealer from manufacturer in Jun 2025 before purchase. Problem confirmed by dealer. Camera replaced by dealer but problem persisted within weeks of purchase. Rear view camera displayed distorted (inverted/reversed) images, flickered on/off, then finally completely failed again. Images/video of camera failing captured and provided to dealer who was able to reproduce problem but has been unable to fix problem over past 4 months due to a reportedly backordered part (coaxial cable). Lack of rear view camera reduces rear visibility when in reverse increasing risk of collision and increases risk of injury to pedestrians, particularly small children. Problems sound identical to those described in media reporting for multiple other Ford recalls on back-up cameras for other models and model years of the F150 raising suspicion that recall may need to be expanded to 2025 F150s