2025 Ford F-150

Wednesday [XXX]/Phantom Braking Proceeding northbound on [XXX] at estimated speed of 35 mph. Road was clear with no oncoming traffic. Suddenly the brakes locked up and a collision notice appeared on dash. Brakes released and continued northbound with no further issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While using the vehicle’s BlueCruise driver assistance system, the driver monitoring system generates frequent false driver-attention alerts despite normal posture and active attention to the roadway. The system often fails to recognize attentive driving unless the driver deliberately exaggerates head position or facial expression. Routine and unavoidable behaviors—including briefly touching the face, wiping the nose, or checking side-view mirrors for traffic—frequently trigger alerts, even though these actions are part of safe driving. These false positives create alert fatigue and increased cognitive load, forcing the driver to divert attention from driving to manage the monitoring system itself. The intrusiveness of the alerts becomes distracting and undermines the intended safety benefit of the system. Due to the frequency of false alerts, the driver is often compelled to disengage BlueCruise entirely. I am concerned the current driver-monitoring calibration may inadvertently increase distraction for attentive drivers and warrants review. This issue has been reported to the manufacturer and logged under Ford Product case number [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This truck has had numerous messages on the dashboard stating Reverse Brake Assist Not Available See Manual. Have taken to the Dealership and was told that there was no code and the couldn’t fix as the message wasn’t displayed. They said when it came on to bring it in. Long story short when message is displayed by the time you arrive it is gone. I have done the simple things like make sure sensors are clean, doors and hood is closed and the soft clear by unhooking the battery cable for 15 minutes. This whole mess started after a dash recall in the fall of 2025.What good is this for a safety feature to prevent reverse incidents if not working properly.

The contact owns a 2025 Ford F-150. The contact stated that while idle at a red light, while using the brake hold feature, the vehicle's brakes suddenly released, causing them to rear-end the vehicle in front. No air bags deployed. There were no injuries or medical attention needed. A police report was filed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle's cruise control was set to 15 mph when entering and passing through a school zone, and once out of the school zone, the speed limit increased to 30 MPH at which time the vehicle accelerated to the higher speed with the cruise control still set to 15 MPH and activated. The manufacturer was informed of the failure. The failure mileage was approximately 3,000.

In November, shortly after engaging adaptive cruise control on [XXX] the truck indicated an incorrect speed limit of 45 mph and immediately started braking HARD causing a hazard on a busy roadway. I stomped on the gas trying to override the automation until I could disable the feature. This is a commonly reported issue on forums and local news reports ( [XXX] ) and does not appear to have a fix so I have not bothered to take it to the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was turning right, out of a store parking lot onto the street, at very low speed. Suddenly the truck accelerated on its own. I had to quickly hit the brake to prevent striking a vehicle in front of me that had stopped for a red traffic signal. I believe there is a possibility that Ford's new method of activating cruise control (which now only requires a single button press after which the truck will set current speed OR 15 MPH, whichever is greater) could be to blame. If a driver turning the steering wheel makes contact with a single button on the steering wheel with his/her hand or palm by accident, this seems to cause the unexpected acceleration. It is a quite dangerous situation that in my opinion Ford should correct by requiring TWO steps to activate cruise control as opposed to one.

The following components have failed multiple times over the course of 3 months to include the above referenced recalls and additional components. The recalls have been completed per ford . The instrument panel was not going blank until the software update was completed now it malfunctions multiple times a day . The brake warning will appear randomly and without warning depicting "Brake System Fault" service required . "Parking Brake Fault " service required immediately. In addition to the above issues the entire lighting/lamp system will turn off unwarranted at night while on auto . Reported multiple issues as described to AutoNation Ford and Ford Credit. No resolution has been provided.

On November 2nd, 2025 at approximately 6pm, in Houston, Texas, my 2025 Ford F‑150 with Ford BlueCruise engaged in Hands‑Free mode was traveling with traffic at about 70 mph on a major thoroughfare. Without driver input, the system rapidly reduced speed to about 50 mph after it appeared to misinterpret an unknown speed‑limit change. This sudden, uncommanded deceleration created a hazardous speed differential with surrounding traffic. I swiftly took over manual control to maintain traffic flow and prevent a potential rear‑end collision. No crash or injury occurred, but the behavior constitutes phantom braking and false speed‑limit recognition in an Advanced Driver Assistance System feature.

On October 12 at approximately 6:25 PM in Texas City, TX, while Ford BlueCruise (hands‑free) was active, the vehicle abruptly steered left, crossing into the left lane toward the left‑side barrier. I immediately took control and counter‑steered to keep the vehicle in its lane and avoid a collision. No contact occurred, but the maneuver created an imminent risk of loss of control and impact with the barrier or another vehicle. This appears to be unsafe/erratic lane‑centering behavior by BlueCruise.

Ford BlueCruise steering oscillation •Date/Time: October 17, 8:00 PM •Location: Hempstead, Texas •System: Ford BlueCruise (hands‑free lane‑centering/driver‑assist) BlueCruise was engaged in hands‑free mode when, without driver input, the system became confused and initiated repeated left/right steering corrections. The vehicle weaved within the lane several times in quick succession, requiring immediate intervention to maintain control and prevent a collision. After I took over, the vehicle tracked normally with manual steering. This behavior represents a serious safety hazard.