2024 Ford F-150

Purchased new vehicle May 2024 primarily for towing my recreational vehicle (2024 Ford F150 Pickup). June 2024 took vehicle to dealership indicating that I was intermittently getting a "Trailer Disconnect" warning while driving (loss of trailer brakes, lights etc.). Dealer indicated no issue found. Subsequently returned to dealership on 6 other occasions over 2 years after continuing to experience the failure. Replaced 7 pin connector on trailer and dealer has replaced the 7 pin on vehicle and Trailer Control Module (TCM) but problem persists. Early 2026 dealership performed a recall on TCM software - did not resolve the issue (vehicle intermittently indicates the trailer is disconnected while driving or manually activating the trailer brakes). Issue seems to occur typical on startup after several hours of driving with a trailer (heat related), and every time activate the trailer brakes manually. I get a "Trailer Disconnect" warning by activating the manual trailer brake even without a trailer attached. Working with Ford Customer Service Team and the dealership for 7 days, no solution was discovered. The dealership indicated (in writing) that it is normal operation to disconnect the trailer when the TCM is activated manually (while driving or stopped).

As I went to reverse to pull out of a parking area, the truck accelerated, I applied the brakes and the truck continued going dragging the front tires at one point. I decided at the last min to attempt to put the truck in neutral or park and at that time it was stopped between two trees. This could of been very bad if my kids were in the yard playing or many other scenarios. The 2024 F150 is still at the dealership waiting on approval to do body work. We have requested they run diagnostics or telemetry on the trucks systems to verify the problem but after a month that has not been done yet.

Three incidents happened with this vehicle. When I put the car on reverse and reversed and stopped, the gear was then put on drive and before the accelerator was stepped on the vehicle propelled itself at a very high speed and I had to emergently step on the brakes before it hit anything. The the front collision warning did not come on and the vehicle did not brake on its own. The same thing happened in our driveway and before we could apply the brakes the vehicle crashed into a tree. This time also the front collision warning did not come on and the vehicle did not brake and went and hit a tree. There was a video that captured this incident and was shown to our Ford dealership and they did not do anything about it. We told them that the vehicle accelerates by itself and is a safety hazard. Since this did not involve any other vehicle or pedestrian the hazard was limited only to ourselves, The insurance was charged more than $10,000 to fix the damages and we also had to pay a deductible of $1000. More importantly we are unaware if this has been reported by others and can cause serious injuries to the driver, occupants of the vehicle and other who may be involved inadvertenly. Any death caused will become the responsibility of the driver even though this was not the mistake of the driver.

I purchased this vehicle new 7/31/25. Within the first week of ownership I noticed a noise coming from the rear axle. Brought into Ford dealer for diagnosis at 723 miles: tech notes indicated that the abs tone ring was not manufactured correctly and was hitting the ABS wheel speed sensor. The sensor had visible impact marks. The rear axle assembly was replaced under warranty. The repair took over 10 days. At this point I was concerned about the Q/C and build quality of the vehicle. I asked Ford for an extended warranty as a goodwill gesture, which was denied. This failure was related to a Federally regulated safety system: ABS brakes. ~5 months later on 1/8/26 (12, 336 miles), I attempted to place the vehicle in park using column shifter, a service light came on and the truck was not responding to the shifter input. I turned the truck off with the parking brake engaged, restarted truck and another warning light came on saying place vehicle into park. The truck would not start and I was left stranded without warning. The vehicle was towed to the nearest dealer. Diagnosis revealed the shifter module was faulty and needed to be replaced. Ford had a TSB about this issue. The repair took 7 days. At this point I'm extremely concerned about the reliability of this vehicle. This has been two major failures within less than 6 months of ownership. Ford contacted me asking how my experience was with the vehicle. I informed them I was very disappointed and had safety concerns. I asked for an extended warranty which was denied. I then escalated the ticket to asking for a voluntary buyback from Ford. Ford notified me that I didn't meet the criteria for a voluntary buyback and the claim was denied. Due to the repeated failures I do not feel safe continuing to drive this vehicle and I want Ford to step in and assist with this matter.

Was driving with my son when pulling up in my driveway I had my foot on the brake when all of a sudden the brakes went to the floor and my truck began to continue slowly up the driveway would not stop and drove into my garage door and damaging my garage door had called ford roadside assistance took it to the shop and they had to replace the brake booster

Since 28 June 2026, there has been an issue with braking system. I called the local Ford dealer twice and was told there has been no reported brake issues with 2024 Ford F-150. The first time this happened, I was driving on a county (dirt road) and I applied the brakes, and the brakes did not work. Thankfully, there was no traffic and I coasted to a stop. The same problem with the brakes has happened four more times.

I’ve now had two major safety issues with my 2024 Ford F-150 STX. 1. September 2025 – Loss of Acceleration While Driving I was driving north at about 40 mph when my truck suddenly stopped accelerating. It felt like it went into neutral on its own. I pressed the gas and nothing happened — the truck just started coasting. There were no alerts, no warning lights, and no explanation. I had to safely pull off the road while the truck was basically free-rolling. 2. Most Recent Incident – Emergency Brakes Slamming On in an Empty Parking Lot When I was leaving a facility recently, I was driving slowly through an empty Walgreens parking lot — no cars or obstacles anywhere around me. Out of nowhere, the truck’s emergency brakes slammed on extremely hard. It didn’t just happen once — the brakes locked up five times within about a minute while I was in Drive. There were zero warning messages on the dash each time. The jolts were so violent that my son flew forward and hit the seat in front of him. My right leg slammed into the dash, and the impact was so strong I ended up in the ER afterward with severe pain on my right side.

3 weeks after purchasing a brand new 2024 F150, brake light, ABS, traction control, Hill start assist, antilock brake fault pre-collision assist warnings all illuminated and sounded. Took an exit and had no brake control. Went into a ditch and hit a piece of metal, causing minor body damage to my new truck. Vehicle is being worked on and electronic brake booster is being replaced. Battery was not installed properly/connected tightly. Grounding issue also found.

The parking brake has repeatedly engaged without action from the owner/operator. This seems to happen at random. The dash warning light does show upon occurrence. There is no known cause for, or understanding of, this malfunction. The Ford certified dealer could not confirm as it did not occur under their supervision when serviced. Fortunately, occurrences thus far have been while the vehicle is not in motion. However, this is extremely dangerous and could cause severe injury or death. Imagine the horrific accident if the parking brake were to engage while traveling with a family of four, going 65mph down the highway. Innocent lives would be lost. Children's lives. It's heartbreaking and traumatizing to think about. This is a massive safety risk and obviously very concerning. Furthermore, the rear brake pads and rotors have already been replaced (at 4k miles) due to overheating, warping, and uneven wear. At 4k miles!? Are these issues related? Possibly. Will they be repetitive? Possibly. Nevertheless, it's too significant of a risk. It's one that no one would want to take. Something needs to be done. Thank you. Ford offers a buyback program, but has denied the request. Ford has provided ineffective and unacceptable responses to a filed Better Business Bureau complaint. Ford has not accepted responsibility for the issue. The severity is not being taken seriously.