2020 Ford F-150

THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V575000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED Dwayne Lane's Skagit Ford (680 Auto Blvd, Burlington, WA 98233, (855) 879-5700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE 2 MAJOR ISSUES: 1. MY TAILGATE KEEPS OPENING ON ITS OWN. IT HAS HAPPENED WHILE I WAS DRIVING AS WELL AS WHEN IT IS PARKED. DAMAGE HAPPENED TO THE TAILGATE WHEN IT OPENED ON ITS OWN IN THE GARAGE AND WAS LEANING AGAINST THE GARAGE DOOR WHEN MY WIFE OPENED THE GARAGE DOOR TO LEAVE IN HER VEHICLE. IT ALSO HAPPENED WHILE DRIVING ON THE HIGHWAY. THIS ISSUE HAS HAPPENED MULTIPLE TIMES BUT GARAGE ISSUE HAPPENED THIS MORNING AND WILL PUT THAT AS THE DATE IT HAPPENED BELOW. 2. ALSO THE LANE MINDING SYSTEM KEEPS ALARMING TELLING ME TO PUT MY HANDS ON THE WHEEL WHEN I HAVE NEVER LET GO OF THE WHEEL IN THE FIRST PLACE - THE SERVICE DEPARTMENT TOLD ME IT WAS BECAUSE I WAS DRIVING TOO STRAIGHT, THAT THE SYSTEM WANTS TO DETECT MOVEMENT IN THE STEERING WHEEL (AM I SUPPOSED TO DRIVE SERPENTINE DOWN THE ROAD TO KEEP MY VEHICLE’S ALARM FROM GOING OFF AND DISTRACTING ME?). THE ALARM HAPPENS WHEN I AM DRIVING ON STRAIGHT AREAS OF THE ROAD. THIS IS AN ONGOING ISSUE, PRETTY MUCH ON A DAILY BASIS SINCE I BOUGHT THE TRUCK.

MY VEHICLE WOULD NOT EXIT OUT OF A DRIVE OR MOVING UNTIL I STOPPED THE VEHICLE AND DISCONNECTED THE NEG BATTERY CABLE. THE VEHICLE STAYED IN A STATE OF HIGH RPMS. THERE WERE NO WARNING SIGNS AND NO WARNINGS DISPLAYED ON THE TRUCK DISPLAY. THIS IS THE SECOND "SPEEDING OUT OF CONTROL" SITUATION IN TWO DAYS. I FEAR FOR THE SAFETY OF MYSELF, MY FAMILY, AND EVERYONE AROUND ME. I DON'T KNOW WHAT TRIGGERS THE ONSET OF THIS CONDITION. I EXITED FROM STATE HIGHWAY 5 ONTO EXIT 104 (HWY 101) AND TOOK A LEFT ON MUD BAY ROAD. I WAS TRAVELING 30-35 MPH WHEN I BEGAN TO SLOW DOWN TO ALMOST A COMPLETE STOP TO MAKE THE RIGHT TURN INTO THE SWIMMING FACILITY. MY TRUCK WOULD NOT SLOW DOWN. I PUSHED HE BRAKES VERY HARD TO PREVENT THE TRUCK FROM SPEEDING UNCONTROLLABLY. I PULLED IN TO A PARKING SPOT AS BEST AS I COULD. THE TRUCK RPMS WERE MAXED. I OWN AN AUTOMATIC DRIVE. WITH MY FOOT ON THE BRAKE, I SHIFTED FROM D TO N. THERE WAS A LOUD SOUND OF GEARS DURING THE SHIFT. THE TRUCK RPMS WERE STILL MAXED OUT. I TURNED OFF THE TRUCK AND PLACED THE TRUCK IN P. I ALSO ENABLED THE PARKING BRAKE. I STARTED THE TRUCK AND THE TRUCK RPMS WERE STILL MAXED OUT. I KEPT THE TRUCK RUNNING FOR AN ADDITIONAL 30 SECONDS. MY WIFE AND BYSTANDERS INDICATED THAT THERE WAS A BURNING SMELL EMANATING FROM THE TRUCK. I TURNED OFF THE TRUCK AND THE TRUCK DISPLAYED AN "OVERHEATING" WARNING. I ALLOWED THE TRUCK TO COOL DOWN AND DISCONNECTED THE NEG BATTERY CABLE FOR 15 MIN. AFTER I RECONNECTED THE NEG CABLE, THE TRUCK RESET TO NORMAL RUNNING CONDITIONS. I HAVE OWNED THE TRUCK FOR THREE MONTHS AND THE TRUCK IS STILL UNDER FACTORY WARRANTY. THE DEALERSHIP THAT I BOUGHT IT FROM DOES NOT ACKNOWLEDGE THAT 2020 F-150S HAVE HAD PROBLEMS WITH THE TRANSMISSION/ENGINE. I WILL TAKE MY TRUCK THERE TOMORROW (13MAY2021) FOR THEM TO VIEW THE ERROR CODES.

MY TRUCK ACCELERATED TWICE WITHOUT TOUCHING THE GAS PEDAL. I WAS STOPPED AT A YIELD SIGN WAITING FOR TRAFFIC TO PASS. I LIFTED MY FOOT OFF THE BRAKE, MY TRUCK IMMEDIATELY ACCELERATED. I PRESSED THR BRAKE TO SLOW DOWN AND THE TRUCK ENGINE/TRANSMISSION RPMS DID NOT DECREASE UNTIL THE TRUCK FULLY STOPPED. I INTENTIONALLY STOPPED ABOUT 10 METERS BEHIND THE NEXT VEHICLE IN A LEFT TURN LANE. THE LIGHT TURNED GREEN AND I LIFTED MY FOOT OFF THE BRAKE. THE TRUCK ACCELERATED BY ITSELF TOO FAST. I HAD TO HIT THE BRAKES HARD AGAIN. AFTER I PRESSED THE BRAKES TO SLOW DOWN AGAIN, THE ENGINE/TRANSMISSION RESET TO NORMAL OPERATION. I DID NOT EXPERIENCE THR PROBLEM ON THE REMAINING DRIVE HOME. I WAS EXITING OFF OF A HIGHWAY 5 TO EXIT ON TO A CITY STREET. THIS ACCELERATION WOULD HAVE CAUSED AN ACCIDENT IF THERE WERE CARS IN FRONT OF MY TRUCK. CONSUMER STATED HE WENT TO THE DEALER AND WAS TOLD "SPEEDING OUT OF CONTROL" WAS CAUSE BY GAS PEADL STICKING TO 3RD PARTY FLOOR MAT. CONSUMER REMOVED THE FLOOR MAT.*JB

MY 2020 FORD F-150 CREW CAB XLT WITH 38000 MILES HAD A SEAT FAILURE ON MAY 05, 2021 WHEN I HIT A POTHOLE ON I-75 NEAR LEXINGTON KY WHILE TRAVELING 70 MILES PER HOUR. I COULD EAISLY SEE OVER STEERING WHEEL WITH MY 5'2" HEIGHT SINCE OUR PURCHASE OF THIS FAMILY HAULER VEHICLE MANY MONTHS AGO. AT THE IMPACT OF SMALL POTHOLE THE SEAT DROPPED ABOUT 3 INCHES, I HAD TO PULL UP WITH MY ARMS ON STEERING WHEEL TO SEE OUT WINDSHIELD TO MAKE IT TO SHOULDER. I PILED COATS UNDER ME TO MAKE IT HOME. MY HUSBAND AND I FOUND BROKEN PLASTIC UNDER SEAT? I WEIGH 105 LBS AND MY HUSBAND WEIGHS 205 LBS. I FIND IT HARD TO BELIEVE THE SEAT IN A 50,000 DOLLAR TRUCK WOULD BE MADE OF CHEAP PLASTIC AND FAIL THAT EASY. REPAIR SHOP ADVISED THIS IS COMMON IN NEW FORD TRUCKS. VERY UNSAFE!

PURCHASED MY F150 NEW AND FROM THE DEALER AND THE FRAME WAS OIL SPRAYED TO PREVENT CORROSION AND RUST BEFORE TAKING THE VEHICLE HOME. TRUCK NOW SITS JUST UNDER 8,000MI AND THE REAR AXLE AND A GOOD PORTION OF FASTENERS ARE ALL RUSTY AS IF THE TRUCK IS 15YRS OLD. THE SKID PLATE UNDER THE TRANSFER CASE LOOKS LIKE IT MAY HAVE BEEN ZINC PLATED FROM THE FACTORY BUT NOW IT'S ALL PITTED AND CORRODED AND DOES NOT LOOK LIKE A NEW TRUCK. I CAN'T HARDLY BELIEVE THAT AFTER SUCH A SHORT TIME THE UNDERSIDE LOOKS LIKE THIS AS IF THERE WAS NO PAINT APPLIED TO ANYTHING AT THE FACTORY. THIS ISSUE NEEDS TO BE TAKEN CARE OF AND FIXED BY FORD.

FOR THE 3RD TIME WHILE I WAS DRIVING MY 2020 F150 STX WITH ONLY 4,218 MILES THE ENGINE SHUT OFF COMPLETELY AND DISPLAYED 'AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE' ON THE DASH DISPLAY. THE LAST TIME THIS HAPPENED WAS ON 4/22/21 I WAS DRIVING THROUGH A STREET GOING ABOUT 20 MPH. FORTUNATELY, THERE WERE NO VEHICLE IN FRONT OF ME OR BEHIND ME AND I WAS NOT TRYING TO TURN AT AN INTERSECTION WHICH COULD HAVE RESULTED IN A COLLISION. THE SAME THING HAD HAPPENED ON 3/18/21 WHILE DRIVING ON A STREET GOING ABOUT 15 MPH. AND THE FIRST TIME THIS HAPPENED WAS ON 2/20/21 I WAS PULLING IN TO MY DRIVEWAY SO STOPPING AND DOING SO WAS NOT A SAFETY PROBLEM. I AM REALLY CONCERNED ABOUT THIS PROBLEM I FELT VERY UNSAFE IN MY TRUCK IF THIS PROBLEM DOESN'T GET RESOLVED PEOPLE CAN GET IN TO AN ACCIDENT AND GET SERIOUSLY INJURED OR KILLED. I DID SOME RESEARCH ONLINE AND ALSO CHECKED MY VIN FOR ANY RECALLS AND I WAS SURPRISED TO NOT FIND ANY. FROM RESEARCHING ONLINE FORUMS THE AUTO START/STOP FUNCTION APPEARS TO BE FAULTY AND NEEDS TO BE FIXED/RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THIS ISSUE APPEARS TO BE WIDESPREAD AND ACROSS MULTIPLE MODEL YEARS. ON 4/24/21 I TOOK MY TRUCK TO THE DEALERSHIP WHERE I PURCHASED IT THE TECH CALLED ME AND TOLD ME THAT THEY RAN SEVERAL TESTS AND THE TRUCK DID NOT GIVE ANY PROBLEM CODES. FOR SAFETY DEALERSHIP SAID THEY DID NOT WANT ME TO DRIVE TRUCK SO THEY WOULD KEEP IT AND WOULD CONTACT FORD TO REPORT ISSUE AND WAIT FOR THEIR RECOMMENDATION. I'M STILL WAITING FOR UPDATE. I HOPE FORD TAKES THIS ISSUE SERIOUSLY AND DOES A RECALL.

ON APRIL 21, 2021, AT 09:10 I PARKED MY 2020 F150 XLT SPORT IN MY WORK PARKING LOT. THE TRUCK WAS LOCKED AND UNOCCUPIED. AT 16:10, I APPROACHED THE VEHICLE FROM THE FRONT ON THE DRIVER SIDE. AS I NEARED THE BACK DOOR TO PLACE MY ITEMS INSIDE, I NOTICED GLASS SHARDS ON THE EDGE OF THE TRUCK BED. I PROCEEDED TO UNLOCK AND OPEN THE REAR DOOR AND NOTICED AN APPROX. 8 INCH BY 2 INCH GASH ON THE RIGHT REAR SEDENTARY WINDOW, THE ENTIRE STATIONARY REAR GLASS WAS "SPIDER SHATTERED". THE GLASS SHARDS WERE IN THE BED OF THE TRUCK AND ALONG THE RIM OF THE BED EDGES. I INSPECTED THE VEHICLE FOR OTHER DAMAGE. THE VEHICLE WAS NOT IN USE, NOT OCCUPIED AND NO OBJECTS TO CAUSE DAMAGE. ALSO NOTE, THE OUTSIDE TEMPERATURE DID NOT EXCEED 66F