NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
724 reports61,000 miles · Aug 1, 2024
EngineFire
The contact owned a 2020 Ford F-150. The contact stated while the vehicle was parked, the vehicle burst into flames. The contact stated that the vehicle had been parked for six hours. The fire department arrived on the scene and extinguished the fire. The contact stated that the vehicle burned down to the frame in less than…
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The contact owned a 2020 Ford F-150. The contact stated while the vehicle was parked, the vehicle burst into flames. The contact stated that the vehicle had been parked for six hours. The fire department arrived on the scene and extinguished the fire. The contact stated that the vehicle burned down to the frame in less than five minutes. The vehicle was towed to a local tow yard. The contact stated that the insurance declared the vehicle total loss. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 61,000.
NHTSA ODI #11605842
Mileage unknown · Jul 30, 2024
Power TrainUnknown Or Other
My 2020 Ford F-150 truck was recently serviced with PepBoys when my ABS light came on and another message on the dash that said my brake system has a malfunction along with messages in my FordPass app. It was evening when this happened I immediately took it to PepBoys early the next morning. They took a look at it they thought i…
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My 2020 Ford F-150 truck was recently serviced with PepBoys when my ABS light came on and another message on the dash that said my brake system has a malfunction along with messages in my FordPass app. It was evening when this happened I immediately took it to PepBoys early the next morning. They took a look at it they thought it was a sensor for the brake area it was not taking so they tried again and it once again still said the same problem. They took a deeper look and checked all tires and came across the rear left side tire upon removing it they were shocked to see that the axel was riding only on the caliber, the lock that is supposed to be on the axel was there but just dangling it wasn’t properly on where it should have been. They let me know it’s something rare they don’t come across it was their first time and definitely could have been a safety issue and could have put my family and myself and other pedestrians around if my axel would have fallen off on the highway or anywhere. I was very concerned and do not feel my truck was put together properly. It’s only a 2020 and it’s my family vehicle it does not get driven heavy at all just for pleasure my axel should not be holding on by a string. People should feel confident in driving their vehicles. I have only had this truck for a year and a half it was bought at Shamaley Ford. I did report this incident to them but they don’t seem to care. I hope this will help anyone else having issues as I believe it could have been a major safely issue.
NHTSA ODI #11605303
59,000 miles · Jul 29, 2024
Power TrainService Brakes, Hydraulic
The contact owns a 2020 Ford F-150. The contact stated while driving on several occasions at various speeds, the ABS and other unknown warning lights illuminated. The vehicle started jerking. The vehicle was not diagnosed or repaired. The contact stated while driving 4 MPH, there was an abnormal sound coming from underneath the …
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The contact owns a 2020 Ford F-150. The contact stated while driving on several occasions at various speeds, the ABS and other unknown warning lights illuminated. The vehicle started jerking. The vehicle was not diagnosed or repaired. The contact stated while driving 4 MPH, there was an abnormal sound coming from underneath the vehicle and the vehicle started shaking violently. Additionally, the vehicle was unable to shift into reverse(R). The manufacturer was notified of the failure. The failure mileage was approximately 59,000.
NHTSA ODI #11605156
79,900 miles · Jul 26, 2024
Back Over PreventionVisibility
The contact owns a 2020 Ford F-150. The contact stated while reversing, the rearview camera image display was blue. A message advising to contact the dealer was displayed. The vehicle was taken to the dealer, where the infotainment system was reset; however, the failure persisted. The dealer informed the contact that the failure…
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The contact owns a 2020 Ford F-150. The contact stated while reversing, the rearview camera image display was blue. A message advising to contact the dealer was displayed. The vehicle was taken to the dealer, where the infotainment system was reset; however, the failure persisted. The dealer informed the contact that the failure was related to the wiring system. The dealer inspected the tailgate wiring and informed the contact that no issues were found. The dealer informed the contact that additional diagnostic tests were needed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,900.
NHTSA ODI #11604666
Mileage unknown · Jul 23, 2024
Power Train
While driving the 4x4 feature wants to partial engage causing a grinding noise in front axle and when you let off accelerator it slows the speed quickly. At times only way to get it to quit is to stop and back up to make it stop. The problem is caused by loss of vaccum. This causes damage to the front brake rotors and drums and …
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While driving the 4x4 feature wants to partial engage causing a grinding noise in front axle and when you let off accelerator it slows the speed quickly. At times only way to get it to quit is to stop and back up to make it stop. The problem is caused by loss of vaccum. This causes damage to the front brake rotors and drums and is a intermerminate problem and has been in shop before and reported numerous times.
NHTSA ODI #11603962
Mileage unknown · Jul 16, 2024
Electrical System
DRIVER'S DOOR WON'T LOCK ANYMORE. IF YOU PUSH THE BOTTON DOWN TO LOCK YOUR TRUCK AND TRY TO UNLOCK WITH KEYFOB; THE PANIC SYSTEM GOES OFF. NO ACCIDENTS ON THIS TRUCK. JUST STOPPED WORKING. WHEN YOU ACCELERATE AND ALL OF YOUR LOCKS ARE SUPPOSED TO LOCK AND THE DRIVER'S SIDE JUST MAKES A NOISE AND DOES NOT LOCK. THIS IS A SAFE…
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DRIVER'S DOOR WON'T LOCK ANYMORE. IF YOU PUSH THE BOTTON DOWN TO LOCK YOUR TRUCK AND TRY TO UNLOCK WITH KEYFOB; THE PANIC SYSTEM GOES OFF. NO ACCIDENTS ON THIS TRUCK. JUST STOPPED WORKING. WHEN YOU ACCELERATE AND ALL OF YOUR LOCKS ARE SUPPOSED TO LOCK AND THE DRIVER'S SIDE JUST MAKES A NOISE AND DOES NOT LOCK. THIS IS A SAFETY ISSUE
NHTSA ODI #11602650
40,000 miles · Jul 15, 2024
EnginePower Train
The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed up an incline, there was an abnormal sound coming from the engine compartment. The vehicle lost motive power and jerked while the transmission was shifting gear. The contact stated that the vehicle returned to normal functionality, …
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The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed up an incline, there was an abnormal sound coming from the engine compartment. The vehicle lost motive power and jerked while the transmission was shifting gear. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence while driving up an incline. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.
NHTSA ODI #11602336
Mileage unknown · Jul 12, 2024
Power Train
On several very recent occasions, the above listed 2020 F150 has randomly shifted down to 1st gear from 10th while on the highway resulting in sudden loss of power and extremely high RPM. Had this occurred in heavier traffic, there is a likely chance this could have resulted in a serious accident because of the speeds involved.…
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On several very recent occasions, the above listed 2020 F150 has randomly shifted down to 1st gear from 10th while on the highway resulting in sudden loss of power and extremely high RPM. Had this occurred in heavier traffic, there is a likely chance this could have resulted in a serious accident because of the speeds involved. The symptoms experienced in this 2020 F150 do seem similar to the recent recall of some 2014 F150s experiencing similar events
NHTSA ODI #11601466
Mileage unknown · Jul 9, 2024
Visibility/wiper
Rear window exploded, photos available. Possibly safety issue if adults or small children were in the back seat. Unknown. Has been inspected by auto glass repair shop. No warning lamps, messages, or other symptoms prior to the failure.
NHTSA ODI #11600462
42,000 miles · Jul 9, 2024
Visibility
The contact owns a 2020 Ford F-150. The contact stated that immediately after starting the vehicle, the rear window exploded and shattered. During the failure the defroster was activated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provide…
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The contact owns a 2020 Ford F-150. The contact stated that immediately after starting the vehicle, the rear window exploded and shattered. During the failure the defroster was activated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 42,000. The VIN was not available.
NHTSA ODI #11600456
Official recalls
11Jun 9, 2026
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.
Sep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: Reduced rearward visibility can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Aug 10, 2020
Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.
Consequence & remedy
Consequence: Electrical arcing can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall began August 25, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S40.
Apr 3, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.
Consequence & remedy
Consequence: If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
Remedy: Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.
Feb 21, 2020
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Dec 18, 2019
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence & remedy
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Additional source detail variants (2)
Tires:temporary/emergency Spare Tire
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Tires:bead
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Nov 12, 2019
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Aug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ21002 · Rearview Camera Fmvss 111 Noncompliance
Opened Aug 3, 2021 · No close date supplied
Status: open (inferred from source dates) · Back Over Prevention: Sensing System: Camera
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.
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