NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
16 reportsClear category filterMileage unknown · Aug 4, 2023
Electrical SystemSeatsVehicle Speed Control
GPS/ RADIO FAILING,UNDER WARRANTY FORD TRIED TO FIX, NEEDS A NEW RADIO BUT DOESN'T KNOW WHEN THEY CAN GET ONE. ALSO CRUSE CONTROL NOT FUNCTIONING PROPERLY- FORD DEALER REPLACED STEERING WHEEL BUTTONS BUT ON ONE OCCASION WHEN PUSHING THE REDUCE SPEED BUTTON THE TRUCK KEPT ACCELERATING TO 10 MILES ABOVE SPEED LIMIT BEFORE IT DISEN…
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GPS/ RADIO FAILING,UNDER WARRANTY FORD TRIED TO FIX, NEEDS A NEW RADIO BUT DOESN'T KNOW WHEN THEY CAN GET ONE. ALSO CRUSE CONTROL NOT FUNCTIONING PROPERLY- FORD DEALER REPLACED STEERING WHEEL BUTTONS BUT ON ONE OCCASION WHEN PUSHING THE REDUCE SPEED BUTTON THE TRUCK KEPT ACCELERATING TO 10 MILES ABOVE SPEED LIMIT BEFORE IT DISENGAGED. FORD GARAGE SAID IF THEY CAN'T GET IT TO REPEAT THIS PROBLEM, THEY CAN'T FIX IT. DRIVERS SEAT WHEN PARKED RECLINES ON ITS OWN, AGAIN GARAGE COULD NOT GET IT TO REPEAT THE PROBLEM SO NOT FIXED. POSSIBLE EMERGENCY BRAKE RECALL. TRUCK GIVES NO FAULT CODES. WAS TOLD NOT TO USE CRUSE CONTROL BUT THEN IF IT DOESN'T REPEAT THE PROBLEM FORD WON'T FIX IT. I AND MY WIFE NO LONGER FEEL SAFE IN THE TRUCK AND AM TRYING TO GET FORD TO BUY IT BACK. NO PAPERWORK GIVEN AT THE TIME OF REPAIRS BECAUSE THEY COULD FIX NOTHING. SPITZER FORD IN DUBOIS IS THE GARAGE I USED. 3 YEAR ORIGINAL TRUCK WARRANTY WILL SOON EXPIRE, I BELIEVE IN SEPTEMBER OR EARLY OCTOBER OF 2023.
NHTSA ODI #11536600
Mileage unknown · May 14, 2023
Power TrainVehicle Speed Control
When I put my truck in gear from park it makes a loud banging noise. Also, my transmission makes loud noises when shifting into various gears. When using cruise control the other day the transmission violently jerked my truck as it was downshifting. I thought the transmission was going to break. I've taken it to the dealersh…
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When I put my truck in gear from park it makes a loud banging noise. Also, my transmission makes loud noises when shifting into various gears. When using cruise control the other day the transmission violently jerked my truck as it was downshifting. I thought the transmission was going to break. I've taken it to the dealership multiple times and they say the transmission has "slack" in it. No fix for it while it. I have about 38,000 miles on it and this has been happening more frequently but it started at about 10,000 miles. No matter what driving mode I'm in the transmission just doesn't shift properly. Please do something about this as Ford doesn't think there is a problem when clearly there is.
NHTSA ODI #11521878
23,000 miles · Oct 27, 2022
EngineVehicle Speed Control
The contact owns a 2020 Ford F-150. The contact stated that there was abnormal engine noise intermittently detected. While releasing the accelerator pedal, the noise seized. The vehicle was taken to the dealer who was unable to duplicate the failure but provided fuel treatment. The vehicle was not diagnosed or repaired. The vehi…
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The contact owns a 2020 Ford F-150. The contact stated that there was abnormal engine noise intermittently detected. While releasing the accelerator pedal, the noise seized. The vehicle was taken to the dealer who was unable to duplicate the failure but provided fuel treatment. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Boulevard Ford Lincoln, of 18443 Coastal Hwy, Lewes, DE 19958 who was unable to duplicate the noise. The vehicle was not diagnosed or repaired. While pulling a trailer, the abnormal noise persisted. The manufacturer was contacted and referred to the NHTSA Hotline. The approximate failure mileage was 23,000.
NHTSA ODI #11491133
27,115 miles · May 11, 2021
Unknown Or OtherVehicle Speed Control
MY TRUCK ACCELERATED TWICE WITHOUT TOUCHING THE GAS PEDAL. I WAS STOPPED AT A YIELD SIGN WAITING FOR TRAFFIC TO PASS. I LIFTED MY FOOT OFF THE BRAKE, MY TRUCK IMMEDIATELY ACCELERATED. I PRESSED THR BRAKE TO SLOW DOWN AND THE TRUCK ENGINE/TRANSMISSION RPMS DID NOT DECREASE UNTIL THE TRUCK FULLY STOPPED. I INTENTIONALLY STOPPE…
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MY TRUCK ACCELERATED TWICE WITHOUT TOUCHING THE GAS PEDAL. I WAS STOPPED AT A YIELD SIGN WAITING FOR TRAFFIC TO PASS. I LIFTED MY FOOT OFF THE BRAKE, MY TRUCK IMMEDIATELY ACCELERATED. I PRESSED THR BRAKE TO SLOW DOWN AND THE TRUCK ENGINE/TRANSMISSION RPMS DID NOT DECREASE UNTIL THE TRUCK FULLY STOPPED. I INTENTIONALLY STOPPED ABOUT 10 METERS BEHIND THE NEXT VEHICLE IN A LEFT TURN LANE. THE LIGHT TURNED GREEN AND I LIFTED MY FOOT OFF THE BRAKE. THE TRUCK ACCELERATED BY ITSELF TOO FAST. I HAD TO HIT THE BRAKES HARD AGAIN. AFTER I PRESSED THE BRAKES TO SLOW DOWN AGAIN, THE ENGINE/TRANSMISSION RESET TO NORMAL OPERATION. I DID NOT EXPERIENCE THR PROBLEM ON THE REMAINING DRIVE HOME. I WAS EXITING OFF OF A HIGHWAY 5 TO EXIT ON TO A CITY STREET. THIS ACCELERATION WOULD HAVE CAUSED AN ACCIDENT IF THERE WERE CARS IN FRONT OF MY TRUCK. CONSUMER STATED HE WENT TO THE DEALER AND WAS TOLD "SPEEDING OUT OF CONTROL" WAS CAUSE BY GAS PEADL STICKING TO 3RD PARTY FLOOR MAT. CONSUMER REMOVED THE FLOOR MAT.*JB
NHTSA ODI #11416041
4,218 miles · Apr 27, 2021
Electrical SystemEngineVehicle Speed Control
FOR THE 3RD TIME WHILE I WAS DRIVING MY 2020 F150 STX WITH ONLY 4,218 MILES THE ENGINE SHUT OFF COMPLETELY AND DISPLAYED 'AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE' ON THE DASH DISPLAY. THE LAST TIME THIS HAPPENED WAS ON 4/22/21 I WAS DRIVING THROUGH A STREET GOING ABOUT 20 MPH. FORTUNATELY, THERE WERE NO VEHICLE IN FRONT O…
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FOR THE 3RD TIME WHILE I WAS DRIVING MY 2020 F150 STX WITH ONLY 4,218 MILES THE ENGINE SHUT OFF COMPLETELY AND DISPLAYED 'AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE' ON THE DASH DISPLAY. THE LAST TIME THIS HAPPENED WAS ON 4/22/21 I WAS DRIVING THROUGH A STREET GOING ABOUT 20 MPH. FORTUNATELY, THERE WERE NO VEHICLE IN FRONT OF ME OR BEHIND ME AND I WAS NOT TRYING TO TURN AT AN INTERSECTION WHICH COULD HAVE RESULTED IN A COLLISION. THE SAME THING HAD HAPPENED ON 3/18/21 WHILE DRIVING ON A STREET GOING ABOUT 15 MPH. AND THE FIRST TIME THIS HAPPENED WAS ON 2/20/21 I WAS PULLING IN TO MY DRIVEWAY SO STOPPING AND DOING SO WAS NOT A SAFETY PROBLEM. I AM REALLY CONCERNED ABOUT THIS PROBLEM I FELT VERY UNSAFE IN MY TRUCK IF THIS PROBLEM DOESN'T GET RESOLVED PEOPLE CAN GET IN TO AN ACCIDENT AND GET SERIOUSLY INJURED OR KILLED. I DID SOME RESEARCH ONLINE AND ALSO CHECKED MY VIN FOR ANY RECALLS AND I WAS SURPRISED TO NOT FIND ANY. FROM RESEARCHING ONLINE FORUMS THE AUTO START/STOP FUNCTION APPEARS TO BE FAULTY AND NEEDS TO BE FIXED/RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THIS ISSUE APPEARS TO BE WIDESPREAD AND ACROSS MULTIPLE MODEL YEARS. ON 4/24/21 I TOOK MY TRUCK TO THE DEALERSHIP WHERE I PURCHASED IT THE TECH CALLED ME AND TOLD ME THAT THEY RAN SEVERAL TESTS AND THE TRUCK DID NOT GIVE ANY PROBLEM CODES. FOR SAFETY DEALERSHIP SAID THEY DID NOT WANT ME TO DRIVE TRUCK SO THEY WOULD KEEP IT AND WOULD CONTACT FORD TO REPORT ISSUE AND WAIT FOR THEIR RECOMMENDATION. I'M STILL WAITING FOR UPDATE. I HOPE FORD TAKES THIS ISSUE SERIOUSLY AND DOES A RECALL.
NHTSA ODI #11414182
4,900 miles · Jan 26, 2021
Electrical SystemPower TrainVehicle Speed Control
MY -150 LARIAT HAS BEEN GIVING ME PROBLEMS WITH THE FRONT COLLISION CAMERA AND DETECTS WHEN NO OTHER VEHICLES ARE AROUND. MY COMPUTER FOR SYNC DOES NOT ALWAYS TURN ON AND FREEZES NOT ALLOWING ME TO USE NAVIGATION AND OTHER FEATURES. I ALMOST GOT INTO THREE ACCIDENTS BECAUSE THE VEHICLE ACCELERATED ON ITS OWN. IN THE SAME NIGHT W…
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MY -150 LARIAT HAS BEEN GIVING ME PROBLEMS WITH THE FRONT COLLISION CAMERA AND DETECTS WHEN NO OTHER VEHICLES ARE AROUND. MY COMPUTER FOR SYNC DOES NOT ALWAYS TURN ON AND FREEZES NOT ALLOWING ME TO USE NAVIGATION AND OTHER FEATURES. I ALMOST GOT INTO THREE ACCIDENTS BECAUSE THE VEHICLE ACCELERATED ON ITS OWN. IN THE SAME NIGHT WHEN I PRESSED THE GAS IT WOULD NOT ACCELERATE. AT ONE POINT THE SPEEDOMETER WAS STUCK AT 67MPH YET THE TRUCK ACCELERATED WELL OVER 70MPH. MY BRAKES DID NOT WORK PROPERLY SEVERAL TIMES. I PRESSED THEM AND THE TRUCK WOULD NOT STOP. I TOOK IT IN TO THE FORD DEALERSHIP AND THEY ESSENTIALLY TOLD ME NO CODES COULD VERIFY THE PROBLEMS. I AM VERY CONCERNED ABOUT THE SAFETY OF MY VEHICLE AND I AND OTHER DRIVERS WERE PUT IN SEVERE DANGER.
NHTSA ODI #11389977
Official recalls
11Jun 9, 2026
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.
Sep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: Reduced rearward visibility can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Aug 10, 2020
Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.
Consequence & remedy
Consequence: Electrical arcing can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall began August 25, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S40.
Apr 3, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.
Consequence & remedy
Consequence: If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
Remedy: Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.
Feb 21, 2020
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Dec 18, 2019
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence & remedy
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Additional source detail variants (2)
Tires:temporary/emergency Spare Tire
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Tires:bead
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Nov 12, 2019
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Aug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ21002 · Rearview Camera Fmvss 111 Noncompliance
Opened Aug 3, 2021 · No close date supplied
Status: open (inferred from source dates) · Back Over Prevention: Sensing System: Camera
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.
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