NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
85 reportsClear category filterMileage unknown · Apr 14, 2021
Electrical SystemUnknown Or OtherVisibility/wiper
FORD CAMERAS RECALL: 20C19 AND 20B39. I RECEIVED NOTIFICATION OF THE RECALL DURING NORMAL MAINTENANCE ON MARCH 1, 2021, NOT VIA FORD HEADQUARTERS. APPARENTLY, THE RECALL WAS ON 09/23/20. TWO DIFFERENT FORD DEALERSHIPS (IN PALM DESERT AREA) HAVE SAID ONE OF THE CAMERAS IS ON BACKORDER WITH NO CLEAR INDICATION WHEN IT WOULD BE REC…
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FORD CAMERAS RECALL: 20C19 AND 20B39. I RECEIVED NOTIFICATION OF THE RECALL DURING NORMAL MAINTENANCE ON MARCH 1, 2021, NOT VIA FORD HEADQUARTERS. APPARENTLY, THE RECALL WAS ON 09/23/20. TWO DIFFERENT FORD DEALERSHIPS (IN PALM DESERT AREA) HAVE SAID ONE OF THE CAMERAS IS ON BACKORDER WITH NO CLEAR INDICATION WHEN IT WOULD BE RECEIVED FOR INSTALLATION. THEREFORE, FROM THE DATE OF THE RECALL UNTIL NOW (APPROXIMATELY 6-MONTHS), I HAVE NOT RECEIVED THE CORRECTED PARTS OR INSTALLATION.
NHTSA ODI #11408032
15,000 miles · Mar 22, 2021
Unknown Or Other
UNDERCAB MATTING USED FOR AERO AND PROTECTION OF TRANSMISSION / EXPOSED UNDERWIRING IS EASILY SATURATED BY MOISTURE FROM NORMAL DRIVING CONDITIONS. CAUSING EXCESSIVE WEAR AND TEAR TO VEHICLE COMPONENTS. THE MATTING ON OUR VEHICLE HAS ALREADY TORN ON ONE SIDE (AT 15K MI), WITH SERVICE SUGGESTING TO "ZIP TIE" THE PARTS BACK TOGETH…
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UNDERCAB MATTING USED FOR AERO AND PROTECTION OF TRANSMISSION / EXPOSED UNDERWIRING IS EASILY SATURATED BY MOISTURE FROM NORMAL DRIVING CONDITIONS. CAUSING EXCESSIVE WEAR AND TEAR TO VEHICLE COMPONENTS. THE MATTING ON OUR VEHICLE HAS ALREADY TORN ON ONE SIDE (AT 15K MI), WITH SERVICE SUGGESTING TO "ZIP TIE" THE PARTS BACK TOGETHER OR REMOVE THE PANEL AND EXPOSE THE TRANSMISSION AND WIRING TO ADDITIONAL WEAR AND TEAR. I HAVE SEEN MANY OTHER SIMILAR F150S WITH THE SAME ISSUE. THIS IS A LARGE UNDERBODY PANEL AND CAN POSE SIGNIFICANT RISK TO MOTORISTS OR CYCLISTS BEHIND IF IT WERE TO FAIL AND DETACH FROM THE VEHICLE. ATTACHED IMAGE IS OF DRIVERS SIDE LOOKING UP/UNDER TOWARDS THE FRONT OF THE VEHICLE.
NHTSA ODI #11404265
Mileage unknown · Mar 7, 2021
Unknown Or Other
MY WIFE IS ABOUT FIVE MONTHS PREGNANT, SHE WAS DRIVING THE TRUCK IN THE HIGHWAY OUT OF NOWHERE THE TRUCK SLOW DOWN ALMOST CAUSING AN ACCIDENT - THE TRUCK MADE AN ALARM SOUND- THE LIGHT SHOW UP ON THE DASHBOARD- PLEASE SEE ATTACHED PHOTO. I ALREADY CONTACTED THE FORD DEALER FOR AN APPOINTMENT IN REGARDS TO THIS ISSUE FOR M…
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MY WIFE IS ABOUT FIVE MONTHS PREGNANT, SHE WAS DRIVING THE TRUCK IN THE HIGHWAY OUT OF NOWHERE THE TRUCK SLOW DOWN ALMOST CAUSING AN ACCIDENT - THE TRUCK MADE AN ALARM SOUND- THE LIGHT SHOW UP ON THE DASHBOARD- PLEASE SEE ATTACHED PHOTO. I ALREADY CONTACTED THE FORD DEALER FOR AN APPOINTMENT IN REGARDS TO THIS ISSUE FOR MONDAY 3/8/ 2021 THANKS FOR HELPING IN ADVANCE. SINCERELY/ [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11399629
4,000 miles · Jan 27, 2021
Unknown Or OtherVisibility/wiper
WHILE BACKING UP, THE GREEN YELLOW AND RED LINES ARE GONE ON THE BACK UP CAMERA.SO CANNOT TELL THE DISTANCE BEFORE BACKING INTO SOMETHING AND THE BEEPER NO LONGER IS HEARD WARNING YOU WHEN YOU ARE GETTING CLOSE..
NHTSA ODI #11390225
3,700 miles · Dec 21, 2020
Unknown Or Other
WHILE DRIVING ON A HIGHWAY AT 65MPH I HEARD AN EXPLOSION. AFTER PULLING OVER I DISCOVERED THAT THE BACK GLASS HAD SHATTERED. I WAS NOT PASSING A VEHICLE AND NOTHING ELSE WAS AROUND TO CAUSE IT. CONTACTED THE DEALERSHIP WHERE PURCHASED AND THEY WILL NOT REPLACE BECAUSE "BLOWN OUT" GLASS IS NOT COVERED BY THE WARRANTY. THIS TRU…
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WHILE DRIVING ON A HIGHWAY AT 65MPH I HEARD AN EXPLOSION. AFTER PULLING OVER I DISCOVERED THAT THE BACK GLASS HAD SHATTERED. I WAS NOT PASSING A VEHICLE AND NOTHING ELSE WAS AROUND TO CAUSE IT. CONTACTED THE DEALERSHIP WHERE PURCHASED AND THEY WILL NOT REPLACE BECAUSE "BLOWN OUT" GLASS IS NOT COVERED BY THE WARRANTY. THIS TRUCK HAS 3,700 MILES ON IT. MY INSURANCE WILL COVER THE COST BUT THAT ISN'T THE POINT. THIS IS DANGEROUS! THE INSIDE PRESSURE SHATTERED THE WHOLE GLASS AND ACTUALLY BLEW A HOLE THROUGH ON ONE SIDE. THE GLASS WAS FALLING OUT ON THE BED OF THE TRUCK. I HAVE NOTICED SINCE PURCHASING THE TRUCK THAT THE DOORS ARE HARD TO CLOSE (YOU HAVE TO ALMOST SLAM THEM) UNLESS YOU LEAVE A WINDOW DOWN A LITTLE.
NHTSA ODI #11384447
29,260 miles · Nov 20, 2020
Unknown Or OtherInjury
TL* THE CONTACT RENTED A 2020 FORD F-150. THE CONTACT STATED WHILE THE ENGINE WAS ON, THE CONTACT PLACED THE VEHICLE IN PARK, AND THE VEHICLE INDEPENDENTLY ROLLED WHILE THE GEAR WAS IN PARK. THE VEHICLE ROLLED OVER THE CONTACTS DAUGHTER HEAD. THE CONTACT TOOK HIS DAUGHTER TO THE HOSPITAL. THE CONTACTS DAUGHTER HEAD REQUIRED STAP…
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TL* THE CONTACT RENTED A 2020 FORD F-150. THE CONTACT STATED WHILE THE ENGINE WAS ON, THE CONTACT PLACED THE VEHICLE IN PARK, AND THE VEHICLE INDEPENDENTLY ROLLED WHILE THE GEAR WAS IN PARK. THE VEHICLE ROLLED OVER THE CONTACTS DAUGHTER HEAD. THE CONTACT TOOK HIS DAUGHTER TO THE HOSPITAL. THE CONTACTS DAUGHTER HEAD REQUIRED STAPLES. THE CONTACT STATED ON A SECOND OCCASION WHEN THE CONTACTS WIFE DROVE THE VEHICLE AND PLACED THE GEAR IN PARK WITH THE ENGINE ON THE VEHICLE ROLLED, THE DRIVER WAS ABLE TO GET BACK INTO VEHICLE AND STOP THE VEHICLE FROM ROLLING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC TO HAVE A DIAGNOSTIC PERFORMED WHICH LOCATED THE FAILURE CODES AT THE TRANSMISSION, THE GEAR SHIFTER AND THE CABLE. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED. THE CONTACT RETURNED THE VEHICLE TO ENTERPRISE. THE FAILURE MILEAGE WAS 29,260.
NHTSA ODI #11375614
1,300 miles · Nov 12, 2020
Back Over PreventionForward Collision AvoidanceUnknown Or Other
BOUGHT TRUCK NEW FIRST PROBLEM. BACK UP CAMARA ...CRASH AVOIDANCE SYSTEM NOT WORKING PAINT MISSING ..TOOK IT BACK TO FORD AFTER A DISPLAY OF POWER TRAIN MALFUNCTION THEY REPROGRAMMED THE TRUCK AND SAID THEY WOULD HAVE TO GET WITH FORD ON THE PAINT AND HAVE HEARD NOTHING TO THIS DAY ...LEFT DEALER GOT HOME BACK UP CAMARA QUIT AGA…
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BOUGHT TRUCK NEW FIRST PROBLEM. BACK UP CAMARA ...CRASH AVOIDANCE SYSTEM NOT WORKING PAINT MISSING ..TOOK IT BACK TO FORD AFTER A DISPLAY OF POWER TRAIN MALFUNCTION THEY REPROGRAMMED THE TRUCK AND SAID THEY WOULD HAVE TO GET WITH FORD ON THE PAINT AND HAVE HEARD NOTHING TO THIS DAY ...LEFT DEALER GOT HOME BACK UP CAMARA QUIT AGAIN ....NOW FLOOR BOARD PASSENGER SIDE GETTING WET ...IDLES FUNNY AND ENGINE SOUND LIKE IT DEVELOPED A MARATIC TICK KNOCK SOUND SO FIXING TO GO BACK TO DEALER ....VERY AGGRIVATING TO PAY THE PRICES YOU PAY FOR A TRUCK AND ALWAYS HAVE THESE PROBLEM REPEATED ...AND YET STILL PAYING EVERY MONTH WHILE ITS IN THE SHOP AND NO ONE EVER CARES ...TRUCK HAS 4,586 MILES ON IT HASN'T EVEN HAD ITS FIRST OIL CHANGE YET
NHTSA ODI #11374223
14,500 miles · Oct 23, 2020
Unknown Or OtherCrash
AS I WAS BACKING INTO A SPACE THE BACKUP CAMERA MALFUNCTIONED (WENT INTO STATIC LINES AND THEM BLACKED OUT) I BACKED INTO A POLE AND DENTED THE BUMPER.
NHTSA ODI #11365925
Mileage unknown · Sep 16, 2020
Unknown Or Other
THE BACKUP CAMERA ON THE VEHICLE DOES NOT WORK PROPERLY. IT WILL PIXELIZE; GIVE LINES; OR JUST SHOW A BLANK SCREEN WITH A CONTACT DEALERSHIP. THIS BEGAN HAPPENING APPROXIMATELY TWO WEEKS AFTER PURCHASING THE VEHICLE NEW. AFTER CONTACTING THE DEALERSHIP, THEY STATED THAT THEY ARE HAVING PROBLEMS WITH ALL THEIR 2020 MODEL YEAR VEH…
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THE BACKUP CAMERA ON THE VEHICLE DOES NOT WORK PROPERLY. IT WILL PIXELIZE; GIVE LINES; OR JUST SHOW A BLANK SCREEN WITH A CONTACT DEALERSHIP. THIS BEGAN HAPPENING APPROXIMATELY TWO WEEKS AFTER PURCHASING THE VEHICLE NEW. AFTER CONTACTING THE DEALERSHIP, THEY STATED THAT THEY ARE HAVING PROBLEMS WITH ALL THEIR 2020 MODEL YEAR VEHICLES WITH BACKUP CAMERAS AND THERE IS A BACK ORDER. THAT WAS APPROXIMATELY TWO MONTHS AGO.
NHTSA ODI #11355416
3,000 miles · Aug 16, 2020
Electrical SystemUnknown Or Other
MY TRUCK IS 5 MONTHS OLD AND HAS BEEN TO THE DEALER 3 TIMES TO HAVE THE FRONT CAMERA FIXED. THEY FINALLY REPLACED THE FRONT CAMERA AND IT STILL DOES NOT WORK. THE TRUCK HAS A FRONT CAMERA SIDE CAMERAS AND A REAR CAMERA. THOUSANDS OF PEOPLE HAVE COMPLAINED ABOUT DIFFERENT CAMERAS NOT WORKING AND FORD JUST IGNORES IT OR REPLACED T…
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MY TRUCK IS 5 MONTHS OLD AND HAS BEEN TO THE DEALER 3 TIMES TO HAVE THE FRONT CAMERA FIXED. THEY FINALLY REPLACED THE FRONT CAMERA AND IT STILL DOES NOT WORK. THE TRUCK HAS A FRONT CAMERA SIDE CAMERAS AND A REAR CAMERA. THOUSANDS OF PEOPLE HAVE COMPLAINED ABOUT DIFFERENT CAMERAS NOT WORKING AND FORD JUST IGNORES IT OR REPLACED THE FAULTY CAMERA WITH ANOTHER SEEMINGLY FAULTY CAMERA. NUMEROUS REPORTS AND NUMEROUS VEHICLES HAVE BEEN TO FORD WITH THE SAME ISSUE, THE CAMERAS FAILING, FRONT SIDE AND BACK UP CAMERAS. ON A TRUCK THAT COST AS MUCH AS THEY DO SOMETHING AS SIMPLE AS A CAMERA TO HELP PEOPLE BACK UP AND JUDGE THE DISTANCE PULLING INTO PARKING SPOTS IS PATHETIC. MANY PEOPLE WHO DON'T DRIVE TRUCKS OFTEN RELY ON THESE CAMERAS AS A SAFETY FEATURE WHEN BACKING UP OR PULLING INTO SPOTS TO AVOID HITTING ANOTHER CAR. THE VEHICLE HAS TO BE MOVING 5MPH OR SLOWER FOR THE CAMERAS TO WORK AND PARKED OF MOVING THEY DO NOT WORK.
NHTSA ODI #11349640
Official recalls
11Jun 9, 2026
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Nov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Apr 14, 2022
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.
Sep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: Reduced rearward visibility can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Aug 10, 2020
Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.
Consequence & remedy
Consequence: Electrical arcing can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall began August 25, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S40.
Apr 3, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.
Consequence & remedy
Consequence: If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
Remedy: Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.
Feb 21, 2020
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Consequence & remedy
Consequence: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.
Dec 18, 2019
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence & remedy
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Additional source detail variants (2)
Tires:temporary/emergency Spare Tire
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Tires:bead
Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.
Consequence: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.
Nov 12, 2019
Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.
Consequence & remedy
Consequence: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.
Aug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional source detail variants (2)
Seats:mid/rear Assembly
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ21002 · Rearview Camera Fmvss 111 Noncompliance
Opened Aug 3, 2021 · No close date supplied
Status: open (inferred from source dates) · Back Over Prevention: Sensing System: Camera
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.
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