IllustrationSTARTED MY TRUCK WITH THE REMOTE START AND HAD THE REAR DEFROSTERS ON MY WIFE AND I GOT INTO THE TRUCK TO START DRIVING HEAD A POP NOISE AND THE LEFT REAR GLASS SHATTERED
2014 Ford F-150
Owner reports · Recalls · Investigations
More warning signs than most F-150 years
Owner complaints for the 2014 Ford F-150 are substantially higher than the model-year median of 676.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-150 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1700–25K
20525–50K
21150–75K
14675–100K
167100–150K
109150K+
1,008 reports with mileage · 523 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 422 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 288 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
38 crash reports16 fire reports27 injury reports
Visibility/wiper complaints
117 reportsTL* THE CONTACT OWNS A 2014 FORD F-150. AFTER THE CONTACT STARTED THE VEHICLE REMOTELY AND SHIFTED INTO REVERSE, THE REAR DRIVER'S SIDE WINDOW SHATTERED. THE VEHICLE WAS TAKEN TO SUNBELT FORD LINCOLN (2926 NORTH SLAPPEY BOULEVARD, ALBANY, GA 31701, 888-401-4376) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMIN…
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TL* THE CONTACT OWNS A 2014 FORD F-150. AFTER THE CONTACT STARTED THE VEHICLE REMOTELY AND SHIFTED INTO REVERSE, THE REAR DRIVER'S SIDE WINDOW SHATTERED. THE VEHICLE WAS TAKEN TO SUNBELT FORD LINCOLN (2926 NORTH SLAPPEY BOULEVARD, ALBANY, GA 31701, 888-401-4376) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
TURNED ON TRUCK WITH REMOTE START AND REAR DEFOSTER KICK ON AND HEATED UP AND SHATTERED LEFT REAR SLIDER WINDOW VEHICLE WAS PARKED IN MY DRIVEWAY
TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE OPERATING THE VEHICLE, THE REAR DEFROSTER FAILED TO OPERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (AMATO FORD, 1510 MAIN ST, MUKWONAGON, WI) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND NO S*OLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 30,000.…
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TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE OPERATING THE VEHICLE, THE REAR DEFROSTER FAILED TO OPERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (AMATO FORD, 1510 MAIN ST, MUKWONAGON, WI) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND NO S*OLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 30,000. *TT*JB
THERE SEEMS TO BE A PROBLEM WITH THE REAR DEFROSTER SYSTEM ON ALL FORD F150'S FROM 2011THRU 2016. IT EITHER JUST STOPS WORKING CAUSING A ELECTRICAL SHORT AND POSSIBLE FIRE AND ELECTRICAL DAMAGE OR BODILY INJURY IF CONTACTED BY A PERSON, OR MOST COMMONLY IT WILL SHATTER THE REAR WINDOW CAUSING A VISUAL OBSTRUCTION OUT THE REAR WH…
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THERE SEEMS TO BE A PROBLEM WITH THE REAR DEFROSTER SYSTEM ON ALL FORD F150'S FROM 2011THRU 2016. IT EITHER JUST STOPS WORKING CAUSING A ELECTRICAL SHORT AND POSSIBLE FIRE AND ELECTRICAL DAMAGE OR BODILY INJURY IF CONTACTED BY A PERSON, OR MOST COMMONLY IT WILL SHATTER THE REAR WINDOW CAUSING A VISUAL OBSTRUCTION OUT THE REAR WHILE DRIVING. ANOTHER ISSUE WITH THIS DEFECT IS THAT WHEN THE WINDOW DOES SHATTER, IT HAS BEEN KNOWN TO CREATE A HOLE IN THE GLASS WHICH COULD LEAD AGAIN TO A PERSON BEING INJURED WITH THE BROKEN GLASS. I DID SOME RESEARCH ON THIS, AND WITHIN 20 MINUTES I HAVE DISCOVERED OVER 200 OTHER CUSTOMERS WITH THE SAME PROBLEM. UNFORTUNATELY THE DEALERS NOR THE CUSTOMERS NOTIFY THE MANUFACTURE OF THE ISSUE. I DON'T KNOW HOW MANY OF THESE HAVE BEEN REPLACED BY WARRANTY, BUT IT SEEMS THAT THE FORD DEALERS SAY IT IS A $700 REPAIR BECAUSE YOU HAVE TO REPLACE THE WHOLE REAR WINDOW AND THERE FOR NO ONE WANTS TO TAKE THE RESPONSIBILITY OF FIXING IT. THIS IS A SERIOUS SAFETY ISSUE DUE TO THE RISK OF POSSIBLE BODILY INJURY AND DRIVING HAZARD RESTRICTING THE VISION WHILE DRIVING. PLEASE, COULD YOU HELP WITH RESOLVING THIS SERIOUS ISSUE. THANK YOU
REMOTE STARTED 2014 FORD F-150. REAR WINDOW HEATER WAS ON DUE TO DEW ON REAR WINDOW. OUTSIDE AIR TEMPERATE WAS 42 DEGREES F. TRUCK WAS RUNNING OUTSIDE FOR 5 MINUTES. LOADED 2 CHILDREN UP AND DROVE 30 SECONDS WHEN I HEARD A LOUD POP. PULLED OVER AND NOTICED THAT THE REAR DRIVE'RS WINDOW WAS COMPLETELY CRACKED. SMALL GLASS PA…
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REMOTE STARTED 2014 FORD F-150. REAR WINDOW HEATER WAS ON DUE TO DEW ON REAR WINDOW. OUTSIDE AIR TEMPERATE WAS 42 DEGREES F. TRUCK WAS RUNNING OUTSIDE FOR 5 MINUTES. LOADED 2 CHILDREN UP AND DROVE 30 SECONDS WHEN I HEARD A LOUD POP. PULLED OVER AND NOTICED THAT THE REAR DRIVE'RS WINDOW WAS COMPLETELY CRACKED. SMALL GLASS PARTICLES WERE NOTICED. WINDOW FRAME WAS VERY HOT TO THE TOUCH AND VISIBILITY WAS GREATLY REDUCED. THIS APPEARS TO BE EITHER A DEFECT OF THE HEATING ELEMENT, CONTROLLER, OR WINDOW.
LEFT MOST REAR WINDOW SHATTERED. I USED THE REMOTE START TO TURN ON THE VEHICLE FOR A FEW MIN TO WARM IT UP THEN AS I GOT IN I SAT THERE FOR A COUPLE MINUTES WHEN ALL OF A SUDDEN I HEARD A LOUD BANG AND THE REAR GLASS SHATTERED. AFTER THAT THERE WAS AN ELECTRICAL BURNING SMELL IN THE TRUCK. I NOTICED BURN MARKS ON THE PLASTIC HO…
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LEFT MOST REAR WINDOW SHATTERED. I USED THE REMOTE START TO TURN ON THE VEHICLE FOR A FEW MIN TO WARM IT UP THEN AS I GOT IN I SAT THERE FOR A COUPLE MINUTES WHEN ALL OF A SUDDEN I HEARD A LOUD BANG AND THE REAR GLASS SHATTERED. AFTER THAT THERE WAS AN ELECTRICAL BURNING SMELL IN THE TRUCK. I NOTICED BURN MARKS ON THE PLASTIC HOUSING SURROUNDING THE GLASS. TRUCK WAS STATIONARY AND NOT A SINGLE PERSON WAS AROUND ME SO I KNEW AN OBJECT DIDN'T HIT IT UNLESS IT WAS A METEORITE. I DID SOME RESEARCH ONLINE AND NOTICED THOUSANDS OTHERS WITH THE SAME ISSUE. THIS HAS TO BE RECALLED FOR SAFETY. I WORK AT THE FORD PLANT IN BUFFALO AND THEY NEED TO TAKE RESPONSIBILITY FOR THIS. I SHOULDN'T BE PAYING OUT OF MY POCKET FOR THESE FAULTY DEFROSTERS.
ON THE MORNING OF AUGUST 10, 2018, I WAS DRIVING WHEN I HEARD A LOUD NOISE COMING FROM THE INSIDE OF THE TRUCK. WHEN I VIEWED THE DAMAGE, THE BACK WINDSHIELD WAS SHATTERED FROM THE INSIDE. LOOKING FROM THE OUTSIDE, THERE WAS NO VISIBLE DAMAGE.
I WAS SITTING IDLE IN MY FORD F-150 TRUCK (ENGINE RUNNING) IN THE DRIVE-THROUGH AT MCDONALDS, NOT MOVING, WHEN THERE WAS SUDDENLY A LOUD BANG INSIDE THE TRUCK (LIKE A GUNSHOT). THERE WAS ALSO AN ELECTRICAL BURNING SMELL. I LOOKED AROUND AND SAW THAT THE REAR QUARTER GLASS ON THE LEFT SIDE OF MY REAR WINDSHIELD HAD SHATTERED. THE…
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I WAS SITTING IDLE IN MY FORD F-150 TRUCK (ENGINE RUNNING) IN THE DRIVE-THROUGH AT MCDONALDS, NOT MOVING, WHEN THERE WAS SUDDENLY A LOUD BANG INSIDE THE TRUCK (LIKE A GUNSHOT). THERE WAS ALSO AN ELECTRICAL BURNING SMELL. I LOOKED AROUND AND SAW THAT THE REAR QUARTER GLASS ON THE LEFT SIDE OF MY REAR WINDSHIELD HAD SHATTERED. THE REAR SCREEN HEATER WAS ON AT THE TIME. THERE WAS NOTHING THROWN AT THE TRUCK, AND NOTHING HIT IT. THE GLASS HAD TOTALLY SHATTERED ACROSS BUT WAS BEING HELD INTACT BY THE FACTORY TINT. I HAD TO HAVE THE GLASS REPLACED AT A COST OF $750, AS THE REPAIR WAS NOT COVERED UNDER MY EXTENDED WARRANTY. THE INDIVIDUAL BROKEN PIECE OF GLASS CANNOT BE REPLACED, SO THE WHOLE REAR SCREEN HAD TO BE REPLACED. I DISCONNECTED THE REAR SCREEN HEATER ON MY REPLACEMENT SCREEN TO MAKE SURE THIS DOESN'T HAPPEN AGAIN. READING ONLINE IT SOUNDS AS THOUGH THIS IS A VERY COMMON ISSUE, AND AN EXPENSIVE FIX. MOREOVER, ALL OF MY LOCAL FORD DEALERSHIPS HAD SOLD OUT OF THE REAR WINDOW AND WOULD HAVE TAKEN UP TO 16 DAYS TO ORDER IN (AND AT A COST OF $850+ !!), WHICH MAKES ME THINK THIS IS MORE COMMON ISSUE THAN FORD IS LETTING ON. LUCKILY I FOUND A LOCAL COMPANY THAT WOULD DO IT A FEW DAYS LATER, BUT AGAIN, AT A COST OF $750 TO ME FOR A DEFECTIVE PART WHICH SHOULD BE RECALLED. DURING THE TIME I HAD TO USE THE TRUCK WITH A SHATTERED REAR WINDOW, I TAPED IT UP TO PREVENT THE GLASS SPILLING INTO THE TRUCK INTERIOR (CAN BE SEEN IN THE PICTURE).
2014 FORD F150 SPLIT/POWERED/HEATED REAR WINDOW POPPED AND CRACKED WHEN USING THE DEFROSTER CAUSING THE DRIVER SIDE REAR WINDOW PANE TO SHATTER (SPIDER WEB). THE VEHICLE WAS STATIONARY AT A RED LIGHT WHEN THE WINDOW POPPED.
Official recalls
826V378000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Jun 9, 2026
Ford Motor Company (Ford) is recalling certain model year 2014 F-150 vehicles previously repaired incorrectly under recall number 24V444. A loss of signal between the transmission output shaft speed sensor and the powertrain control module (PCM) can cause the transmission to unexpectedly downshift into first gear.
Consequence & remedy
Consequence: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will update the PCM software, free of charge. Owner notification letters were mailed July 8, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26S45. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
24V444000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Jun 17, 2024
Ford Motor Company (Ford) is recalling certain 2014 F-150 vehicles. A loss of signal between the transmission output shaft speed sensor and the powertrain control module can cause the transmission to unexpectedly downshift into first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed July 1, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S37.
20V332000 · Service Brakes, Hydraulic:foundation Components:master Cylinder; Service Brakes, Hydraulic:power Assist
Jun 8, 2020
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Consequence & remedy
Consequence: A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components:master Cylinder
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Consequence: A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
Service Brakes, Hydraulic:power Assist
Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.
Consequence: A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S31.
17V472000 · Seat Belts; Seats
Jul 25, 2017
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
Consequence & remedy
Consequence: The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Additional source detail variants (2)
Seats
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
Consequence: The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
Seat Belts
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
Consequence: The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.
16V345000 · Service Brakes, Hydraulic:fluid
May 24, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2014 F-150 vehicles manufactured August 1, 2013, to August 31, 2014 equipped with 3.5L engines. The master cylinder rear cup seal may roll, resulting in brake fluid leakage from the primary reservoir into the brake booster.
Consequence & remedy
Consequence: Loss of brake fluid from the primary reservoir results in a complete loss of front brake function, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the brake master cylinder and, if necessary, the brake booster, free of charge. The recall began on October 28, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S24.
14V710000 · Seats
Nov 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.
Remedy: Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10.
14V709000 · Exterior Lighting:brake Lights:switch; Service Brakes, Hydraulic:pedals And Linkages
Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 F-150 vehicles manufactured March 1, 2014, to March 13, 2014. The affected vehicles may have a brake pedal position switch that is improperly adjusted. As a result, the brake lights may illuminate with a delay or not at all. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the brake lights fail to illuminate, or illuminate after a delay, there is an increased risk of a crash.
Remedy: Ford has notified owners, and dealers will adjust the brake pedal position switch, free of charge. The recall began on November 24, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C09. Note: Until the vehicle has been remedied, owners are advised not to use their cruise control system.
Additional source detail variants (2)
Exterior Lighting:brake Lights:switch
Ford Motor Company (Ford) is recalling certain model year 2014 F-150 vehicles manufactured March 1, 2014, to March 13, 2014. The affected vehicles may have a brake pedal position switch that is improperly adjusted. As a result, the brake lights may illuminate with a delay or not at all. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the brake lights fail to illuminate, or illuminate after a delay, there is an increased risk of a crash.
Remedy: Ford has notified owners, and dealers will adjust the brake pedal position switch, free of charge. The recall began on November 24, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C09. Note: Until the vehicle has been remedied, owners are advised not to use their cruise control system.
Service Brakes, Hydraulic:pedals And Linkages
Ford Motor Company (Ford) is recalling certain model year 2014 F-150 vehicles manufactured March 1, 2014, to March 13, 2014. The affected vehicles may have a brake pedal position switch that is improperly adjusted. As a result, the brake lights may illuminate with a delay or not at all. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the brake lights fail to illuminate, or illuminate after a delay, there is an increased risk of a crash.
Remedy: Ford has notified owners, and dealers will adjust the brake pedal position switch, free of charge. The recall began on November 24, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C09. Note: Until the vehicle has been remedied, owners are advised not to use their cruise control system.
14V316000 · Steering:electric Power Assist System
Jun 12, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 trucks manufactured May 26, 2014 to June 19, 2014, and equipped with Electronic Power Assist Steering (EPAS). The affected vehicles may have an incorrectly installed EPAS gear motor position sensor magnet that can lead to a total loss of steering control while driving.
Consequence & remedy
Consequence: A loss of steering control while driving increases the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will replace the EPAS steering gear, free of charge. The recall began in July 2014. Note: Owners are advised not to drive their vehicles until they have been remedied. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S09.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ24005 · Unintended Transmission Downshift
Opened Mar 27, 2024 · Closed Jul 29, 2024
Status: closed (inferred from source dates) · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
In September 2016, Ford Motor Company (Ford) issued safety recall 16V-248 which included certain model year (MY) 2011-2012 Ford F-150 vehicles equipped with 6-speed (6R80) automatic transmissions. This recall was in response to allegations of unintended, unexpected vehicle transmission downshifting to a lower gear without warning, often accompanied by temporary rear wheel lock-up, increasing the risk of a crash and/or injury, and included approximately 153,581 vehicles. Ford identified the root cause of the unintended, unexpected vehicle transmission downshifting to a lower gear to be intermittent signal loss from the transmission’s Output Shaft Speed (OSS) sensor due to solder joint cracks on the OSS circuit board as a result of manufacturing process issues. The OSS sensor is mounted onto the molded lead frame and transmits changes in transmission shaft speed to the Powertrain Control Module (PCM). The remedy program described in safety recall 16V-248 involved reprogramming of the PCM to prevent unintended vehicle transmission downshifting from occurring. In December 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-010) to assess the scope and remedy effectiveness of safety recall 16V-248. As a result of this ODI investigation, Ford issued safety recall 19V-075 to expand the scope of 16V-248 to include MY 2011-2013 Ford F-150 vehicles equipped with 6-speed (6R80) automatic transmissions and included approximately 1,263,051 vehicles. The remedy program described in safety recall 19V-075 involved reprogramming of the PCM to prevent unintended vehicle transmission downshifting from occurring. In June 2019, Ford issued safety recall 19V-433 as the remedy program used to service MY 2013 Ford F-150 5.0L and 6.2L vehicles in accordance with safety recall 19V-075 did not contain the necessary updates to prevent unintended vehicle transmission downshifting from occurring and included approximately 107,857 vehicles. On March 27, 2024, ODI opened this Recall Query (RQ24-005) to investigate the scope of the above-described safety recalls. At the time that this investigation was opened, ODI had received 86 Vehicle Owner Questionnaires (VOQs) reporting allegations of unintended, unexpected vehicle transmission downshifting to a lower gear without warning, often accompanied by temporary rear wheel lock-up, in MY 2014 Ford F-150 vehicles. As a result of this Recall Query, Ford filled safety recall 24V-444 on June 14, 2024, to include MY 2014 Ford F-150 vehicles and expand the scope of safety recalls 16V-248, 19V-075 and 19V-433. The remedy program described in safety recall 24V-444 involved reprogramming of the PCM to prevent unintended vehicle transmission downshifting from occurring and included approximately 552,188 vehicles. In its May 2024 response to ODI’s information request, Ford concluded that a predominant root cause for the intermittent OSS signal loss has not been identified outside of the original safety recall (16V-248). Ford’s investigation also concluded that the primary causes of the defect in MY 2014 F-150 vehicles were related to the molded lead frame and the control assembly transmission main. In the May 2024 response, Ford identified 2,184 total reports that described unintended vehicle transmission downshifting and rear wheel lock-up events; 1,441 warranty claims and 743 reports from consumer complaints, field reports, consumer surveys, and lawsuits/legal claims. Note that the values presented here and in the table above represent the total number of reports which can include a single consumer with multiple reports of the same event as well as a consumer with reports of multiple distinct events. Of the 1,441 warranty claims, 551 warranty claims involved repair of the molded lead frame (38%) and 509 warranty claims involved repair of the control assembly transmission main (35%). Ford has also stated that the PCM programming used to prevent unintended vehicle transmission downshifting was implemented starting with MY 2015 vehicle #1 production and onward. In view of the safety recall action being taken by Ford, ODI is closing this Recall Query (RQ24-005). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE16003 · Master Cylinder External Leak
Opened Feb 29, 2016 · Closed Jul 26, 2016
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Hydraulic; Service Brakes, Hydraulic:fluid; Service Brakes, Hydraulic:foundation Components:master Cylinder
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107
Additional source detail variants (4)
Service Brakes
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107
Service Brakes, Hydraulic:fluid
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107
Service Brakes, Hydraulic
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107
Service Brakes, Hydraulic:foundation Components:master Cylinder
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107