IllustrationREAR WINDOW SHATTERED ON ITS OWN WITH NO IMPACT. VEHICLE WAS SITTING IN DRIVEWAY AND HAD BEEN STARTED WITH REMOTE START. REAR DEFROSTER ON.
2013 Ford F-150
Owner reports · Recalls · Investigations
More warning signs than most F-150 years
Owner complaints for the 2013 Ford F-150 are substantially higher than the model-year median of 676.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-150 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
3300–25K
32125–50K
46250–75K
39775–100K
454100–150K
251150K+
2,215 reports with mileage · 765 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 1,335 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 547 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 322 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
77 crash reports35 fire reports53 injury reports
Unknown Or Other complaints
225 reportsON 12/31/18 I WAS OPERATING MY VEHICLE LISTED IN THIS COMPLAINT. WHILE OPERATING I HAD THE REAR DEFROSTER ACTIVATED. I ARRIVED HOME AND BACKED INTO TO MY DRIVEWAY. WHILE REVERSING I HEARD A LOUD POP COME FROM MY BACK WINDOW. THE ENTIRE WINDOW WAS SHATTERED. THE WINDOW SETS IN FRONT OF THE TRUCK BED AND DID NOT COME INTO CONTAC…
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ON 12/31/18 I WAS OPERATING MY VEHICLE LISTED IN THIS COMPLAINT. WHILE OPERATING I HAD THE REAR DEFROSTER ACTIVATED. I ARRIVED HOME AND BACKED INTO TO MY DRIVEWAY. WHILE REVERSING I HEARD A LOUD POP COME FROM MY BACK WINDOW. THE ENTIRE WINDOW WAS SHATTERED. THE WINDOW SETS IN FRONT OF THE TRUCK BED AND DID NOT COME INTO CONTACT WITH ANY FOREIGN OBJECT. ON 1/5/19 WHILE GETTING THE WINDOW REPAIRED CHAFING WAS FOUND ON THE DEFROSTER WIRES ON THE BROKEN WINDOW. I CALLED FORD, THEY ADVISED THIS WAS A COMMON PROBLEM WITH F150S BUT IT DID NOT HAVE A RECALL. I SHOULD BE REIMBURSED FOR MY EXPENSES SINCE I DID NOT DAMAGE THE WINDOW. THIS WAS NOT A CHEAP FIX, THE SHATTERED GLASS WAS POPPED OUT FROM THE INSIDE.
WHEN I ACCELERATE ON THE HIGHWAY TO MERGE OR PASS MY TRUCK LOOSES POWER COMPLETELY CAN NOT ACCELERATE. IT SHUDDERS FOR ABOUT 45 SECONDS CHECK ENGINE LIGHT COMES ON FLASHING AND IT SUDDENLY COMES BACK TO LIFE. I TOOK IT TO MY LOCAL FORD AND THEY SAID IT WAS A HIGH PRESSURE PUMP THAT NEEDED TO BE REPLACED. I REPLACED IT AND IT IS …
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WHEN I ACCELERATE ON THE HIGHWAY TO MERGE OR PASS MY TRUCK LOOSES POWER COMPLETELY CAN NOT ACCELERATE. IT SHUDDERS FOR ABOUT 45 SECONDS CHECK ENGINE LIGHT COMES ON FLASHING AND IT SUDDENLY COMES BACK TO LIFE. I TOOK IT TO MY LOCAL FORD AND THEY SAID IT WAS A HIGH PRESSURE PUMP THAT NEEDED TO BE REPLACED. I REPLACED IT AND IT IS STILL HAVING THE SAME ISSUE. THIS SEEMS TO BE A COMMON ISSUE WITH THESE TRUCKS. THE MORE RESEARCH I HAVE DONE THE MORE I FIND ABOUT THIS SAME ISSUE. FORD SHOULD BE HELD LIABLE AND RECALL THESE TRUCKS FOR THIS PROBLEM. I NOW HAVE TO TAKE IT TO ANOTHER FORD DEALERSHIP HOPING THEY CAN FIGURE IT OUT. LAST FORD TRUCK I WILL EVER OWN.
I WAS DRIVING BACK FROM THE GAS STATION AROUND 2230 HRS ON A WINTER NIGHT. I WAS GOING ABOUT 35 MPH ON A CITY STREET WHEN I SUDDENLY HEARD A VERY LOUD BANG; LITERALLY SOUNDED LIKE A GUNSHOT, I QUICKLY LOOKED AROUND, BUT I DIDN'T NOTICE ANYTHING AT THE TIME. IT WAS DARK AT MY HOUSE WHEN I GOT HOME, I WALKED AROUND THE TRUCK BUT D…
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I WAS DRIVING BACK FROM THE GAS STATION AROUND 2230 HRS ON A WINTER NIGHT. I WAS GOING ABOUT 35 MPH ON A CITY STREET WHEN I SUDDENLY HEARD A VERY LOUD BANG; LITERALLY SOUNDED LIKE A GUNSHOT, I QUICKLY LOOKED AROUND, BUT I DIDN'T NOTICE ANYTHING AT THE TIME. IT WAS DARK AT MY HOUSE WHEN I GOT HOME, I WALKED AROUND THE TRUCK BUT DIDN'T SEE ANYTHING OBVIOUS AT THE TIME. WHEN I CAME OUT THE NEXT MORNING I GOT INTO MY TRUCK AND LOOKED IN THE REAR VIEW MIRROR AND NOTICED THE REAR WINDOW ON THE DRIVER SIDE WAS SHATTERED, NO HOLE, NO PIECES MISSING, NO OBVIOUS SIGNS IT WAS STRUCK. THE WINDOW IS ACTUALLY BOW OUT A BIT LIKE THE FORCE WAS FROM THE INSIDE.
HEATER/AIR BLOWER CAUGHT ON FIRE. THERE WAS NOT AN OBSTRUCTION CAUSING THE FAN/BLOWER TO OVER HEAT. I CAUGHT IT SOON AFTER THE FIRE STARTED SO WAS ABLE TO PUT IT OUT BEFORE THE ENTIRE VEHICLE WAS ON FIRE. THE VEHICLE WAS STATIONARY IN MY FRONT DRIVEWAY AND HAD JUST STARTED IT RUNNING TO WARM UP.
I HAVE A 2013 F150 AND HAVE A LOUD NOISE COMING FROM THE ENGINE. AFTER MY MECHANIC LOOKED INTO IT HE SAID IT IS THE TIMING CHAIN RATTLING AT START UP. THE TRUCK HAS ONLY 52000 MILES ON IT. BARELY BROKE IN AND NOW HAS A ROUGH IDLE AND LOSS OF POWER WHEN DRIVING. MY MECHANIC CAME UP WITH 4 DIFFERENT CODES SHOWING CAMSHAFT AND CRAN…
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I HAVE A 2013 F150 AND HAVE A LOUD NOISE COMING FROM THE ENGINE. AFTER MY MECHANIC LOOKED INTO IT HE SAID IT IS THE TIMING CHAIN RATTLING AT START UP. THE TRUCK HAS ONLY 52000 MILES ON IT. BARELY BROKE IN AND NOW HAS A ROUGH IDLE AND LOSS OF POWER WHEN DRIVING. MY MECHANIC CAME UP WITH 4 DIFFERENT CODES SHOWING CAMSHAFT AND CRANKSHAFT POSITION CORRELATIONS. TURBO CHARGER UNDER REST. SYSTEM TO RICH BANK 1 & 2 AND MISFIRE DETECTED AT START UP. THIS IS A 2013 TRUCK WITH 52000 MILES AND FORD IS TELLING ME IT PROBABLY ISN'T UNDER WARRANTY AND COULD COST AROUND $3500 OR MORE TO FIX. I SEE THEY HAVE HAD PROBLEMS WITH THIS SAME ISSUE WITH THE 2011 & 2012 F150S. INTERNET IS FULL OF THIS SAME ISSUE. HOW CAN THEY GET AWAY WITH IT FOR 3 YEARS AND NO RECALL?
I HAVE A 2013 F-150 ECOBOOST. I WAS DRIVING ABOUT 50 MPH LAST NIGHT, 12/3/18 WHEN IT SUDDENLY DOWNSHIFTED, CAUSING THE REAR BRAKES TO LOCK AND TIRES SQUEALED. I LURCHED FORWARD IN THE SEAT. THE SPEEDOMETER WENT DOWN AND THEN BACK UP TO 50. IT LASTED ALL BUT SECONDS. I WAS ABLE TO DRIVE HOME. I HAVE LEFT IT IN THE GARAGE SINCE IT…
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I HAVE A 2013 F-150 ECOBOOST. I WAS DRIVING ABOUT 50 MPH LAST NIGHT, 12/3/18 WHEN IT SUDDENLY DOWNSHIFTED, CAUSING THE REAR BRAKES TO LOCK AND TIRES SQUEALED. I LURCHED FORWARD IN THE SEAT. THE SPEEDOMETER WENT DOWN AND THEN BACK UP TO 50. IT LASTED ALL BUT SECONDS. I WAS ABLE TO DRIVE HOME. I HAVE LEFT IT IN THE GARAGE SINCE IT IS UNSAFE TO DRIVE AT THIS POINT UNTIL I CAN GET IT TO THE GARAGE. THANKFULLY THE ROAD WAS DRY OTHERWISE I WOULD HAVE SKIDDED OUT OF CONTROL. I HAVE ABOUT 110,000 MILES ON THE TRUCK. THIS HAS NOT HAPPENED BEFORE. THE PAST FEW WEEKS HOWEVER IT HAS OCCASIONALLY NOT SHIFTED OUT OF 1ST OR HAS STARTED IN 5TH GEAR. THIS HAS BEEN SPORADIC ONLY. OCCASIONALLY, WHEN I START OFF, IT WILL LURCH FORWARD. THE VEHICLE HAS BEEN MAINTAINED AND HAS GENERALLY BEEN A VERY GOOD PERFORMING VEHICLE.
I REMOTE STARTED MY TRUCK WITH THE FACTORY REMOTE TO WARM UP THE VEHICLE IN MY DRIVE WAY. I START TO PUT MY CHILD IN HIS CAR SEAT IN THE LEFT REAR SIDE. AS IM PUTTING MY CHILD IN I CAN SMELL SOMETHING BURNING AND I CAN SEE SMOKE COMING OUT FROM BEHIND THE SEAT. I IMMEDIATELY TAKE HIM OUT OF THE TRUCK AND TURN OFF THE VEHICLE. AS…
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I REMOTE STARTED MY TRUCK WITH THE FACTORY REMOTE TO WARM UP THE VEHICLE IN MY DRIVE WAY. I START TO PUT MY CHILD IN HIS CAR SEAT IN THE LEFT REAR SIDE. AS IM PUTTING MY CHILD IN I CAN SMELL SOMETHING BURNING AND I CAN SEE SMOKE COMING OUT FROM BEHIND THE SEAT. I IMMEDIATELY TAKE HIM OUT OF THE TRUCK AND TURN OFF THE VEHICLE. AS SOON AS IT TURNS OFF I HEAR A LOUD POP NOISE ALMOST LIKE A FIREWORK GOING OFF. I SEE THE REAR WINDOW IS NOW SHATTERED WITH PIECES OF GLASS FALLING ON MY CHILD'S CAR SEAT. DEFROSTER SEEMED TO BURN THE TRUCKS REAR SEAT AND CAUSED THE WINDOW TO SHATTER. I DID A INTERNET SEARCH AND FOUND THAT THIS IS A COMMON ISSUE WITH THE WINDOW DEFROSTER OVER-HEATING AND CAUSING THE LEFT REAR WINDOW TO SHATTER. I'VE REPORTED THIS ISSUE TO FORD WITHIN DAYS OF THIS HAPPENING AND HAVE NOT HEARD BACK FROM THEM.
REAR GLASS SHATTERED WHILE VEHICLE WAS PARKED. NOTHING IMPACTED THE GLASS. GLASS IS STILL INTACT IN THE VEHICLE. HATE TO THINK IF A CHILD WAS IN A CARSEAT AND THE GLASS ALL FELL OUT ON TOP OF THEM. I HAVE READ NUMEROUS COMPLAJNTS ABOUT THIS HAPPENING AND THAT FORD HAS DENIED ANY RESPONSEABILITY. IT IS DEFENITLY A PROBLEM
VEHICLE STALLS WHILE DRIVING AND WON'T RESTART FOR HOURS. THIS HAS HAPPENED 3 TIMES SINCE MAY AND TWICE SINCE SEPTEMBER 2018. EACH TIME IT HAS BEEN TAKEN TO A FORD DEALERSHIP AND THE FORD DEALER SAYS THAT THEY CAN FIND NOTHING WRONG THAT CAN BE RECREATED. I HAVE STALLED OUT ON AN 8 LANE HIGHWAY. THIS WAS AN EXTREMELY DANGEROUS O…
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VEHICLE STALLS WHILE DRIVING AND WON'T RESTART FOR HOURS. THIS HAS HAPPENED 3 TIMES SINCE MAY AND TWICE SINCE SEPTEMBER 2018. EACH TIME IT HAS BEEN TAKEN TO A FORD DEALERSHIP AND THE FORD DEALER SAYS THAT THEY CAN FIND NOTHING WRONG THAT CAN BE RECREATED. I HAVE STALLED OUT ON AN 8 LANE HIGHWAY. THIS WAS AN EXTREMELY DANGEROUS OCCURRENCE. I RECENTLY HAD THE ENTIRE TRUCK SERVICED, FROM OIL CHANGE TO THROTTLE BODY CLEANING TO SPARK PLUGS TO TRANSMISSION CLEANED, AXLES CLEANED. ALL OF THIS WAS DONE MID AUGUST 2018 AND STILL HAS NOT FIXED THE ISSUE. I HAVE 102,367 MILES ON MY VEHICLE. WHEN I LOOKED TO SEE IF THERE WERE OTHERS WITH THIS ISSUE, I FOUND THAT THERE WERE MANY AND THAT FORD IS REFUSING TO ISSUE A RECALL TO REPAIR THIS EXTREMELY DANGEROUS AND HAZARDOUS MALFUNCTION. I AM SITTING ON THE ROADWAY RIGHT AT THE MOMENT, WAITING FOR AAA TO TOW MY TRUCK TO THE DEALERSHIP.
Official recalls
319V433000 · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Jun 10, 2019
Ford Motor Company (Ford) is recalling certain 2013 F-150 vehicles equipped with 5.0L or 6.2L gasoline engines, that previously had the powertrain control module (PCM) software reprogrammed under recall 19V-075. The software used to reprogram the PCM did not have the necessary updates to prevent the transmission from unexpectedly downshifting into first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began June 24, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S19.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Ford Motor Company (Ford) is recalling certain 2013 F-150 vehicles equipped with 5.0L or 6.2L gasoline engines, that previously had the powertrain control module (PCM) software reprogrammed under recall 19V-075. The software used to reprogram the PCM did not have the necessary updates to prevent the transmission from unexpectedly downshifting into first gear, regardless of vehicle speed.
Consequence: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began June 24, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S19.
Power Train:automatic Transmission
Ford Motor Company (Ford) is recalling certain 2013 F-150 vehicles equipped with 5.0L or 6.2L gasoline engines, that previously had the powertrain control module (PCM) software reprogrammed under recall 19V-075. The software used to reprogram the PCM did not have the necessary updates to prevent the transmission from unexpectedly downshifting into first gear, regardless of vehicle speed.
Consequence: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began June 24, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S19.
19V075000 · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Feb 11, 2019
Ford Motor Company (Ford) is recalling certain 2011-2013 F-150 vehicles equipped with a 6-speed automatic transmission. The transmission may unexpectedly downshift into first gear, regardless of vehicle speed.
Consequence & remedy
Consequence: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began March 4, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S07.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Ford Motor Company (Ford) is recalling certain 2011-2013 F-150 vehicles equipped with a 6-speed automatic transmission. The transmission may unexpectedly downshift into first gear, regardless of vehicle speed.
Consequence: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began March 4, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S07.
Power Train:automatic Transmission
Ford Motor Company (Ford) is recalling certain 2011-2013 F-150 vehicles equipped with a 6-speed automatic transmission. The transmission may unexpectedly downshift into first gear, regardless of vehicle speed.
Consequence: Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began March 4, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S07.
16V345000 · Service Brakes, Hydraulic:fluid
May 24, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2014 F-150 vehicles manufactured August 1, 2013, to August 31, 2014 equipped with 3.5L engines. The master cylinder rear cup seal may roll, resulting in brake fluid leakage from the primary reservoir into the brake booster.
Consequence & remedy
Consequence: Loss of brake fluid from the primary reservoir results in a complete loss of front brake function, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the brake master cylinder and, if necessary, the brake booster, free of charge. The recall began on October 28, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S24.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ17010 · Unexpected Transmission Downshift
Opened Dec 25, 2017 · Closed Oct 22, 2019
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7% claimed that the rear wheels locked up when the transmission downshifted. There were 4 accident claims with no injuries. There are many instances where drivers report leaving their lane or the road because of this issue.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 783 unique reports related to the alleged problem. There were 6 accident claims with 3 injuries. Ford also submitted 1206 warranty claims related to transmission downshifting failures. The failure can occur at any time, but typically at higher speed, and include symptoms such as sudden transmission downshifting, loss of speedometer, erratic shifting of transmission, and transmission stuck in one gear. The failures typically occur without warning and may result in the rear wheels momentarily locking up. The driver often had to fully stop the vehicle and restart it to get the vehicle to shift properly.On February 2nd, 2019 Ford notified ODI that it would conduct a safety recall (19V-075) to remedy transmission downshifting failures on all 2011-2013 F-150 vehicles. Ford will also offer extended warranties to 2011-2013 Expedition and Navigator vehicles with the same issue. Per Ford, some vehicles may experience an intermittent loss of Transmission Output Speed Sensor (OSS) signal to the Powertrain Control Module (PCM), potentially resulting in a temporary unintended downshift into first gear. Ford will reprogram the PCM with software that will prevent an unintended downshift into first gear and illuminate the Malfunction Indicator Light in the event of an intermittent OSS signal loss.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
PE16003 · Master Cylinder External Leak
Opened Feb 29, 2016 · Closed Jul 26, 2016
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Hydraulic; Service Brakes, Hydraulic:fluid; Service Brakes, Hydraulic:foundation Components:master Cylinder
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107
Additional source detail variants (4)
Service Brakes
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107
Service Brakes, Hydraulic:fluid
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107
Service Brakes, Hydraulic
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107
Service Brakes, Hydraulic:foundation Components:master Cylinder
On May 23, 2016, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA regarding a master cylinder defect that could result in loss of the front brake circuit in approximately 225,012 model year 2013 through 2014 Ford F-150 vehicles equipped with 3.5-liter GTDI engines and built at the Dearborn Truck Plant from August 1, 2013 through August 22, 2014; and the Kansas City Assembly Plant from August 1, 2013 through August 31, 2014 (NHTSA Recall #16V-345, Ford Recall #16S24).Ford indicated that the rearmost cup seal in the brake master cylinder may roll, resulting in leakage from the brake fluid reservoir to the brake booster.According to Ford's DIR, Depending on the amount of brake fluid loss from the brake master cylinder into the brake booster, the driver will experience an audible chime, message center alert, red brake warning light in the instrument cluster and may begin to experience a change in brake pedal travel and feel.In the event that a loss of brake fluid is substantial enough to reduce brake function to the front wheels, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance, increasing the risk of a crash.Full braking function would remain in the rear wheel brake circuit.Ford's recall will replace the master cylinder and, if the master cylinder is leaking, also replace the brake booster.Seventy-three (73) of the complaints received by ODI contained vehicle identification number (VIN) information required to determine date of build and recall applicability.ODI's analysis found that 66 complaints to ODI and 278 complaints to Ford involving vehicles built in the range covered by 16V-345, resulting in an overall complaint rate of 152.9 incidents per 100,000 vehicles.Twelve (12) crash incidents were reported, including 11 with VIN information.All 11 crash incidents with VIN information reported involve vehicles covered by Ford's recall.ODI's analysis identified 7 ODI complaints and 36 Ford complaints in the 194,139 subject vehicles built outside of the build range for 16V-345, resulting in a complaint rate of 22.1 incidents per 100,000 vehicles.Ford indicated that warranty return analyses identified issues with minor internal leakage between circuits due to internal contamination caused by supplier assembly plant cleanliness concerns in these vehicles.Ford assessed the internal leak condition as an early-life condition with minimal safety risk that does not result in loss of fluid or circuit failure.ODI will continue to monitor complaints in subject vehicles not included in 16V-345.No complaints have been identified in MY 2013 through 2014 Ford F-150 vehicles equipped with other engine options.The recall action initiated by the manufacturer appears to address the safety risks identified by this investigation.This preliminary evaluation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetylssues under the following identification numbers:10870768, 10870747, 10870511, 10870395, 10870055, 10869981, 10865843, 10865521, 10865342, 10865043, 10864862, 10864714, 10864360, 10863982, 10863527, 10862333, 10862047, 10861735, 10861190, 10860378, 10860118, 10855381, 10855356, 10854785, 10853751, 10853295, 10853012, 10852349, 10852134, 10852037, 10851317, 10851268, 10851109, 10850015, 10849862, 10846488, 10846335, 10846193, 10846006, 10840414, 10840377, 10839994, 10839985, 10839981, 10839833, 10839825, 10839816, 10838782, 10838510, 10818273, 10817706, 10809601, 10788886, 10788369, 10785526, 10779854, 10776834, 10766291, 10762034, 10761412, 10760663, 10758997, 10750065, 10749886, 107
PE13018 · Reduced Power During Hard Acceleration
Opened May 22, 2013 · Closed Apr 7, 2014
Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling
On May 22, 2013, the Office of Defects Investigation (ODI) opened PE13-018 to investigate 95 complaints alleging incidents of reduced engine power during hard accelerations in model year (MY) 2011 through 2013 Ford F-150 trucks.ODI was aware of three technical service bulletins (TSBs) issued by Ford for a condition that was related to moisture accumulation in the Charge Air Cooler (CAC) for the turbochargers.A Preliminary Evaluation was opened to gather information to assess whether the subject vehicles contain a safety related defect.The subject vehicles are powered by Ford?s 3.5L EcoBoost engine which uses twin turbochargers to obtain a balance of fuel economy and engine power based on the driver?s demand.When the driver requests more power from the engine, as in accelerating to pass, merge, ascend hills or haul a load the two turbochargers will spin up compressing the air which is then used to increase the power created by the combustion in the engine.The compressed air, which gains heat by the compression process, is passed through a Charge Air Cooler (CAC) which is designed to lower the temperature of the air in order to make the combustion process even more efficient (Figures 1 and 2).In response to ODI?s Information Request letter, Ford indicated that a misfire condition could occur after steady-speed operation under significantly humid and rainy conditions.Ford?s analysis found that under those conditions, condensation could form and accumulate on the inside of the CAC tubes which could then be ingested into the engine during particularly hard acceleration near wide-open throttle.An engine misfire of up to three cylinders could occur if the amount of condensed water released from the CAC exceeded the engine?s operating threshold for water ingestion.Ford noted that due to regulations set by the EPA, the powertrain software would disable up to two of the misfiring cylinders for no more than 30 seconds and until the driver tips out the throttle in order to protect the catalytic converter from damage. Ford?s testing of this condition on the subject vehicles showed that a vehicle experiencing such a condition would continue to maintain its speed as well as accelerate, albeit at a lower rate than expected by the driver.Similar results were obtained in testing done by NHTSA?s Vehicle Research and Testing Center in East Liberty, Ohio (Figure 6).In an ongoing process to address the problem Ford issued a series of TSBs where a deflector shield was installed onto the CAC (Figures 3, 4 and 5).In January 2014 Ford indicated that its data shows that the TSBs have been effective in resolving the problem, that for the MY 2013 vehicles their remedy is 100% effective and the latest TSBs for MY 2011 ? 2012 are 95% effective.The 525 complaints to ODI and the total 4,120 unique VIN complaints listed in the Failure Report are incidents of alleged reduced power or driveability symptoms and not all are necessarily related to the condition created by water ingestion.Reduced power conditions can occur for a variety of reasons including faults with ignition coils, spark plugs, a catalytic converter, the throttle body, turbocharger, fuel pump/filter, powertrain control module (hardware or software) or transmission shifting problems.Ford also noted that in a large number of warranty claims on the subject vehicles, the CAC was replaced or a TSB procedure was performed when the symptoms exhibited were inconsistent with a CAC water ingestion related issue.Given these circumstances, further use of the agency resources in this matter does not appear to be warranted.Accordingly, this investigation is closed.The closing of
Additional source detail variants (2)
Engine And Engine Cooling
On May 22, 2013, the Office of Defects Investigation (ODI) opened PE13-018 to investigate 95 complaints alleging incidents of reduced engine power during hard accelerations in model year (MY) 2011 through 2013 Ford F-150 trucks.ODI was aware of three technical service bulletins (TSBs) issued by Ford for a condition that was related to moisture accumulation in the Charge Air Cooler (CAC) for the turbochargers.A Preliminary Evaluation was opened to gather information to assess whether the subject vehicles contain a safety related defect.The subject vehicles are powered by Ford?s 3.5L EcoBoost engine which uses twin turbochargers to obtain a balance of fuel economy and engine power based on the driver?s demand.When the driver requests more power from the engine, as in accelerating to pass, merge, ascend hills or haul a load the two turbochargers will spin up compressing the air which is then used to increase the power created by the combustion in the engine.The compressed air, which gains heat by the compression process, is passed through a Charge Air Cooler (CAC) which is designed to lower the temperature of the air in order to make the combustion process even more efficient (Figures 1 and 2).In response to ODI?s Information Request letter, Ford indicated that a misfire condition could occur after steady-speed operation under significantly humid and rainy conditions.Ford?s analysis found that under those conditions, condensation could form and accumulate on the inside of the CAC tubes which could then be ingested into the engine during particularly hard acceleration near wide-open throttle.An engine misfire of up to three cylinders could occur if the amount of condensed water released from the CAC exceeded the engine?s operating threshold for water ingestion.Ford noted that due to regulations set by the EPA, the powertrain software would disable up to two of the misfiring cylinders for no more than 30 seconds and until the driver tips out the throttle in order to protect the catalytic converter from damage. Ford?s testing of this condition on the subject vehicles showed that a vehicle experiencing such a condition would continue to maintain its speed as well as accelerate, albeit at a lower rate than expected by the driver.Similar results were obtained in testing done by NHTSA?s Vehicle Research and Testing Center in East Liberty, Ohio (Figure 6).In an ongoing process to address the problem Ford issued a series of TSBs where a deflector shield was installed onto the CAC (Figures 3, 4 and 5).In January 2014 Ford indicated that its data shows that the TSBs have been effective in resolving the problem, that for the MY 2013 vehicles their remedy is 100% effective and the latest TSBs for MY 2011 ? 2012 are 95% effective.The 525 complaints to ODI and the total 4,120 unique VIN complaints listed in the Failure Report are incidents of alleged reduced power or driveability symptoms and not all are necessarily related to the condition created by water ingestion.Reduced power conditions can occur for a variety of reasons including faults with ignition coils, spark plugs, a catalytic converter, the throttle body, turbocharger, fuel pump/filter, powertrain control module (hardware or software) or transmission shifting problems.Ford also noted that in a large number of warranty claims on the subject vehicles, the CAC was replaced or a TSB procedure was performed when the symptoms exhibited were inconsistent with a CAC water ingestion related issue.Given these circumstances, further use of the agency resources in this matter does not appear to be warranted.Accordingly, this investigation is closed.The closing of
Engine
On May 22, 2013, the Office of Defects Investigation (ODI) opened PE13-018 to investigate 95 complaints alleging incidents of reduced engine power during hard accelerations in model year (MY) 2011 through 2013 Ford F-150 trucks.ODI was aware of three technical service bulletins (TSBs) issued by Ford for a condition that was related to moisture accumulation in the Charge Air Cooler (CAC) for the turbochargers.A Preliminary Evaluation was opened to gather information to assess whether the subject vehicles contain a safety related defect.The subject vehicles are powered by Ford?s 3.5L EcoBoost engine which uses twin turbochargers to obtain a balance of fuel economy and engine power based on the driver?s demand.When the driver requests more power from the engine, as in accelerating to pass, merge, ascend hills or haul a load the two turbochargers will spin up compressing the air which is then used to increase the power created by the combustion in the engine.The compressed air, which gains heat by the compression process, is passed through a Charge Air Cooler (CAC) which is designed to lower the temperature of the air in order to make the combustion process even more efficient (Figures 1 and 2).In response to ODI?s Information Request letter, Ford indicated that a misfire condition could occur after steady-speed operation under significantly humid and rainy conditions.Ford?s analysis found that under those conditions, condensation could form and accumulate on the inside of the CAC tubes which could then be ingested into the engine during particularly hard acceleration near wide-open throttle.An engine misfire of up to three cylinders could occur if the amount of condensed water released from the CAC exceeded the engine?s operating threshold for water ingestion.Ford noted that due to regulations set by the EPA, the powertrain software would disable up to two of the misfiring cylinders for no more than 30 seconds and until the driver tips out the throttle in order to protect the catalytic converter from damage. Ford?s testing of this condition on the subject vehicles showed that a vehicle experiencing such a condition would continue to maintain its speed as well as accelerate, albeit at a lower rate than expected by the driver.Similar results were obtained in testing done by NHTSA?s Vehicle Research and Testing Center in East Liberty, Ohio (Figure 6).In an ongoing process to address the problem Ford issued a series of TSBs where a deflector shield was installed onto the CAC (Figures 3, 4 and 5).In January 2014 Ford indicated that its data shows that the TSBs have been effective in resolving the problem, that for the MY 2013 vehicles their remedy is 100% effective and the latest TSBs for MY 2011 ? 2012 are 95% effective.The 525 complaints to ODI and the total 4,120 unique VIN complaints listed in the Failure Report are incidents of alleged reduced power or driveability symptoms and not all are necessarily related to the condition created by water ingestion.Reduced power conditions can occur for a variety of reasons including faults with ignition coils, spark plugs, a catalytic converter, the throttle body, turbocharger, fuel pump/filter, powertrain control module (hardware or software) or transmission shifting problems.Ford also noted that in a large number of warranty claims on the subject vehicles, the CAC was replaced or a TSB procedure was performed when the symptoms exhibited were inconsistent with a CAC water ingestion related issue.Given these circumstances, further use of the agency resources in this matter does not appear to be warranted.Accordingly, this investigation is closed.The closing of