I own a 2023 Ford F-150 Lightning that is subject to an active safety recall involving electrical components and exterior lighting (potential water intrusion leading to lighting failure, including rear/reverse lamps). I was notified of the recall around October/2025 and contacted a Ford dealer shortly after. The dealer confirme…
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I own a 2023 Ford F-150 Lightning that is subject to an active safety recall involving electrical components and exterior lighting (potential water intrusion leading to lighting failure, including rear/reverse lamps). I was notified of the recall around October/2025 and contacted a Ford dealer shortly after. The dealer confirmed the recall is active but stated that no remedy is available. I have followed up multiple times with both the dealer and Ford corporate, and as of today, there is still no repair available and no timeline has been provided. This has persisted for approximately 6 months. Ford communicated a fix in Q1 of 2026. This defect affects critical lighting and electrical systems necessary for safe operation and visibility. Operating the vehicle under these conditions presents a safety risk. Despite this, Ford has not provided a repair, interim solution, or clear guidance. Due to the unresolved recall, I have been unable to reasonably use the vehicle. The vehicle is also used for business purposes, resulting in financial loss. I continue to incur a monthly loan obligation of approximately $2,000 while the vehicle remains effectively unusable. Ford has not offered a loaner vehicle, compensation, or alternative remedy. Complaint with Ford CXXX was submitted, with stated return calls, my repeated follow-ups, and no resolution. I am submitting this complaint to document that the manufacturer has issued a safety recall but has failed to provide a timely remedy, leaving the vehicle unusable and creating ongoing safety concerns and financial harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11732080
Mileage unknown · Apr 4, 2024
Back Over PreventionVisibility/wiper
I purchased my 2023 Ford F150 Lightning Lariat in November 2023 and although it has been an outstanding vehicle in most regards, there is a glaring software/infotainment problem that has been extremely dangerous on multiple occasions. When putting the truck into reverse, the screen sometimes freezes on a static image, leading me…
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I purchased my 2023 Ford F150 Lightning Lariat in November 2023 and although it has been an outstanding vehicle in most regards, there is a glaring software/infotainment problem that has been extremely dangerous on multiple occasions. When putting the truck into reverse, the screen sometimes freezes on a static image, leading me to believe that there are no vehicles or pedestrians behind my truck when in fact there are vehicles and pedestrians behind my truck. Additionally, the screen frequently freezes completely or fails to initiate in the first place. This is an issue that has been repeatedly posted about both in F150 Lightning forums and on the [XXX] subreddit. Many users have taken their vehicles in to address this issue, but Ford technicians seem under-trained to handle this and refer customers to a potential future update that might resolve this. We believe Ford is failing to ensure the safety and security of both Lightning owners and pedestrians by not addressing this issue with their Infotainment system. Specifically, this issue occurs on Sync 4A on the 15.5 inch screen. At present, I am running the most recent software available as of 4/4/24. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11581184
Mileage unknown · Jan 24, 2024
Visibility/wiper
The backup camera in the F150 Lightning Lariat is displayed on the large infotainment screen when the truck is shifted into Reverse. The software for the infotainment system freezes during the initial boot up approximately 50% of the time the vehicle is started. The backup camera will not function during the 30-90 seconds (estim…
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The backup camera in the F150 Lightning Lariat is displayed on the large infotainment screen when the truck is shifted into Reverse. The software for the infotainment system freezes during the initial boot up approximately 50% of the time the vehicle is started. The backup camera will not function during the 30-90 seconds (estimated) that it takes for the system to un-freeze and reboot. This is a frequent safety concern because this usually occurs when the vehicle is backing out of the driveway or a parking space. Sometimes, the screen freezes while the backup camera view is being displayed. It continues to display an image that is from a number of seconds ago. This happened to me yesterday, which almost led to me backing into another parked vehicle because I thought it was further away. I am particularly concerned about this as a safety issue because I have a friend who backed into and killed his own young child while backing out of his driveway (not in this vehicle or related to this issue). The backup camera provides a much better field of view than you can see in the rearview mirror mirror or out the back window, but you cannot depend on it with the current software glitches that frequently disable it.
Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.
Remedy: The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150 Lightning BEV vehicles previously repaired under recall number 23V418. The rear lightbar may have microcracks in the outer lens that allows moisture to accumulate, which can result in inoperative or flickering reverse lights.
Consequence & remedy
Consequence: Inoperative or flickering reverse lights may not alert other driver's that the vehicle is reversing, increasing the risk of injury or crash.
Remedy: Dealers will inspect and replace the rear lightbar and fasteners as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 29, 2025.
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150 Lightning vehicles previously repaired incorrectly under recall number 23V801. The SYNC software may fail to activate the electronic stability control (ESC) system at the beginning of each ignition cycle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence & remedy
Consequence: Failure to reset the ESC to active may result in the driver unknowingly operating the vehicle without electronic stability control, increasing the risk of a crash.
Remedy: Dealers will update the Accessory Protocol Interface Module (APIM) software, free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C15.
Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning vehicles. The fasteners that secure the junction box bus bars inside the high-voltage battery pack may not have been tightened securely, which can cause electrical arcing at the busbars.
Consequence & remedy
Consequence: Electrical arcing increases the risk of a fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.
Remedy: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed on May 21, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 24S11. This recall expands previous recall number 24V-144.
Ford Motor Company (Ford) is recalling certain 2022-2024 F-150 Lightning battery electric vehicles. A manufacturing defect in the high voltage battery cells may result in an internal short circuit.
Consequence & remedy
Consequence: A battery short circuit increases the risk of a fire.
Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will inspect and replace the high voltage battery array as necessary, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S18.
Ford Motor Company (Ford) is recalling certain 2023-2024 F-150 Lightning BEV vehicles. The front upper control arm ball joint nut may not have been tightened properly, allowing the front upper control arm to detach from the knuckle assembly.
Consequence & remedy
Consequence: A detached control arm can cause a loss of vehicle steering and control, increasing the risk of a crash.
Remedy: Dealers will inspect the upper control arm ball joint nut, and replace the nut and/or knuckle assembly, as necessary, free of charge. Owner notification letters were mailed February 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S76.
Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning vehicles. The fasteners that secure the junction box bus bars inside the high-voltage battery pack may not have been tightened securely, which can cause electrical arcing at the busbars.
Consequence & remedy
Consequence: Electrical arcing increases the risk of a fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.
Remedy: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed on May 31, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S11.
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150 Lightning vehicles. The SYNC software may fail to activate the electronic stability control (ESC) system at the beginning of each ignition cycle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence & remedy
Consequence: Failure to reset the ESC to active may result in the driver unknowingly operating the vehicle without electronic stability control, increasing the risk of a crash.
Remedy: The Accessory Protocol Interface Module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C38.
Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning pickup trucks. The electronic cabin coolant heater module may be missing a solder joint, which can cause intermittent or no cabin heat and result in an inoperative windshield defrosting and defogging system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Consequence & remedy
Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will replace the electronic cabin coolant heater, free of charge. Owner notification letters were mailed January 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C32.
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150 BEV vehicles. The rear lightbar may have microcracks in the outer lens that allows moisture to accumulate, which can result in inoperative or flickering reverse lights.
Consequence & remedy
Consequence: Inoperative or flickering reverse lights may not alert other driver's that the vehicle is reversing, increasing the risk of injury or crash.
Remedy: Dealers will replace the rear lightbar, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S30.
Ford Motor Company (Ford) is recalling certain 2023 F-150 Lightning pickup trucks. The high-voltage battery pack may experience an electrical short-circuit when the battery is fully charged or near fully charged.
Consequence & remedy
Consequence: A battery short-circuit increases the risk of a fire.
Remedy: Dealers will replace the high-voltage battery pack, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S15.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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2023 Ford F-150 Lightning Bev Problems, Complaints & Recalls | Skip That Year