COMPONENT SPOTLIGHT

Ford Explorer electrical problems

2,242 distinct owner reports with an electrical-system component in this snapshot.

Includes the electrical-system component and its detailed subcategories. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

44 crash reports312 fire reports36 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

246

0–25K

179

25–50K

194

50–75K

154

75–100K

198

100–150K

123

150K+

1,094 reports with mileage · 1,148 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

2,242 reports

2020 model year · Mileage unknown · Jun 5, 2025

Electrical SystemStructureUnknown Or Other

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The rear hatch of my 2020 Ford Explorer does not open reliably. There is no manual release mechanism to open the hatch in case of failure. The only methods to open the hatch are via the button on the hatch itself, the button on the dashboard, or the key fob. When any of these are pressed, the hatch makes sounds as if it is trying to engage and open, but it does not actually open. Additionally, the vehicle dashboard displays an alert indicating that the hatch is open, even though it remains securely closed. This false alert is confusing and concerning. The problem is unpredictable and intermittent, sometimes allowing the hatch to open normally, but often failing without warning. This issue significantly limits access to the cargo area and poses a safety concern in situations where quick or emergency access to the hatch is needed. I had the vehicle inspected by a dealer regarding the hatch issue. They diagnosed the problem as a faulty hatch motor. The estimated cost to repair or replace the motor is approximately $1,300.00. Given the high cost, I am concerned about the safety and reliability of the vehicle, as well as the financial burden of any potential repairs. Because the rear hatch does not open reliably, I am forced to access the cargo area by crossing over the rear seats, which is inconvenient and unsafe, especially when carrying groceries or large items. Moreover, I am unable to access the spare tire in case of an emergency, which poses a serious safety risk.

NHTSA ODI #11665166

2015 model year · Mileage unknown · May 31, 2025

Electrical SystemUnknown Or Other

The rear backup camera is either a blank black screen, or has distorted display. The directional guides do not display combined with a reverse presentation. Sometimes displays, system is malfunctioning, contact your manufacturer.

NHTSA ODI #11664109

2022 model year · Mileage unknown · May 31, 2025

Back Over PreventionElectrical SystemUnknown Or Other

On my 2022 it’s has a warning that it has a faulty park aid faults

NHTSA ODI #11664147

2012 model year · Mileage unknown · May 30, 2025

Electrical System

Sometimes putting it in reverse the rear camera doesn’t come on. Have to wait sometimes a minute before camera will come on. It doesn’t happen all the time. I read that ford is having problems and has a recall on some vehicles but my year doesn’t show up.

NHTSA ODI #11663875

2020 model year · Mileage unknown · May 30, 2025

Electrical SystemForward Collision AvoidancePower Train

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Vehicle continuously shows a fault for Hill Start Assist, AWD Mode disabled, AdvanceTrac fault, Park Sensor, AWD Module Failure, ABS disabled. These faults started showing 13/04/25. While in traffic, driver was giving the throttle gas. While giving gas, driver lost power, and noticed a ticking noise as car was losing power in normal drive mode. Driver could have potentially been rear ended, pushed into traffic, and fear that the vehicle will eventually have a brake failure; or have the brakes lock up on the car while driving that could also lead to fatality, or bodily injuries of driver, or civilians. After making it to destination, driver parked for the night. The next day driver started car all faults were gone. Driver then trashed car to dealership to see what malfunction the car had and everything was fine. Fault later appeared, and driver lost power again. Driver then proceeds to a nearby Auto store where driver had a diagnostic of the car. The store associate then tells driver that the car had a faulty PCM. Driver also notes that the car was Purchased used with mileage reported at 29,000 miles. Driver now has 57k miles. Though car isn’t new. It isn’t old. Being that it is used, car is and was practically new. Driver feels a car with low mileage should not be malfunctioning given the status of its components.

NHTSA ODI #11663858

2013 model year · Mileage unknown · May 29, 2025

Electrical SystemLane DepartureSteering

Driving vehicle along highway, two alerts came on from the computer. Power steering warning, System advancetrac warning. Could hardly steer the vehicle appropriately. My vehicle does not fit in the May 17, 2010, and February 28, 2012, recall as it was manufactured in 08/12 so I cannot fix this issue. The vehicle is unsafe for tr…

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NHTSA ODI #11663839

2014 model year · Mileage unknown · May 28, 2025

Electrical SystemSteering

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I was driving my explorer in a residential area when my power steering assist went out, causing me to not be able to control the steering wheel. I had 3 passengers in the vehicle at the time. I came close to crashing into a ditch but was able to stop the vehicle. It terrified me and my passengers. I struggled to steer it to a restaurant parking lot. After my power steering stopped working, and alarm went off on the dash and said "steering assist fault" needs serviced. I had the explorer towed to AschenBach Ford in Wytheville, Virginia. The Ford service department said that the bar and all electrical steering needs replaced. There was a recall for some 2014 Ford Explorers with this same problem but my VIN is not apart of those recalls and I feel it should have been because that's what happened to my vehicle. It's recalls 14S06/14V-286.

NHTSA ODI #11663420

2015 model year · Mileage unknown · May 27, 2025

Back Over PreventionElectrical SystemUnknown Or Other

The reverse backup camera gives a mirror view so the left side of the car appears on the right side of the screen. Making it unsafe to backup because you turn the wrong way if you go by what the camera shows you.

NHTSA ODI #11663088

2020 model year · 80,000 miles · May 23, 2025

Electrical System

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The contact owns a 2020 Ford Explorer. The contact stated that while driving at various speeds, several DTC were displayed. The contact stated that the messages “Service 4WD”, “Service Advancetrac”, “Cruise Control not Available”, “Collision Alert”, and “Traction Control” were displayed. The vehicle was not yet diagnosed. The contact stated that several months ago the vehicle was repaired for the same failures. The contact stated that the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 80,000.

NHTSA ODI #11662740

2016 model year · 244,000 miles · May 15, 2025

Electrical System

Odometer Fraud. The contact purchased a 2016 Ford Explorer. The contact stated that while attempting to apply for a loan, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was approximately 93,000 and at the time of registration, it was discovered …

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NHTSA ODI #11661228

Related Official recalls

26V165000 · Back Over Prevention:software; Electrical System:adas

Mar 18, 2026

Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2024-2025 Lincoln Nautilus, 2025 Lincoln Aviator and Explorer vehicles. The Image Processing Module A (IPMA) may experience multiple unexpected resets, resulting in loss of the rearview camera image and advanced driver assistance (ADAS) features, including pre-collision assist, lane-keeping assist, and blind-spot monitoring.

Consequence & remedy

Consequence: Loss of the rearview camera image and certain driver assistance features, can reduce the driver’s ability to detect hazards, increasing the risk of a crash.

Remedy: The Image Processing Module A software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. This is a Phased campaign. Phase 1 will include 2025 Aviator, 2025 Explorer, 2025 Nautilus notified owners on 4/13/2026. Phase 2 will include 2025 Navigator will notify owners on or about 4/20/2026. Phase 3 will include 2022-2024 Navigator will notify owners on or about 6/8/2026. Phase 4 will include 2024 Nautilus will notify owners on or about 6/22/2026. Owner notification letters were mailed April 13, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S21. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 25, 2026.

Additional source detail variants (2)

Back Over Prevention:software

Consequence: Loss of the rearview camera image and certain driver assistance features, can reduce the driver’s ability to detect hazards, increasing the risk of a crash.

Remedy: The Image Processing Module A software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. This is a Phased campaign. Phase 1 will include 2025 Aviator, 2025 Explorer, 2025 Nautilus notified owners on 4/13/2026. Phase 2 will include 2025 Navigator will notify owners on or about 4/20/2026. Phase 3 will include 2022-2024 Navigator will notify owners on or about 6/8/2026. Phase 4 will include 2024 Nautilus will notify owners on or about 6/22/2026. Owner notification letters were mailed April 13, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S21. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 25, 2026.

Electrical System:adas

Consequence: Loss of the rearview camera image and certain driver assistance features, can reduce the driver’s ability to detect hazards, increasing the risk of a crash.

24V685000 · Electrical SYSTEM:12V/24V/48V Battery:cables; Hybrid Propulsion System

Sep 13, 2024

Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

Consequence & remedy

Consequence: A short circuit increases the risk of a fire.

Remedy: Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.

Additional source detail variants (2)

Hybrid Propulsion System

Consequence: A short circuit increases the risk of a fire.

Remedy: Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.

Electrical SYSTEM:12V/24V/48V Battery:cables

Consequence: A short circuit increases the risk of a fire.

23V686000 · Back Over Prevention:display Function; Electrical System:wiring

Oct 13, 2023

Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.

Additional source detail variants (2)

Back Over Prevention:display Function

Consequence: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.

Electrical System:wiring

Consequence: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

23V626000 · Electrical System:propulsion System:traction Battery

Sep 8, 2023

Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Consequence & remedy

Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Remedy: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.

19V687000 · Electrical System:wiring

Sep 30, 2019

Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.

Consequence & remedy

Consequence: The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.

Remedy: Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.

19V575000 · Electrical System: Instrument Cluster/panel; Parking Brake; Power Train:automatic Transmission:gear Position Indication (prndl)

Aug 5, 2019

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."

Consequence & remedy

Consequence: Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.

Additional source detail variants (3)

Parking Brake

Consequence: Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.

Electrical System: Instrument Cluster/panel

Power Train:automatic Transmission:gear Position Indication (prndl)

00V072000 · Electrical System:wiring:fuses And Circuit Breakers

Mar 7, 2000

VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.

Consequence & remedy

Consequence: AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.

97V215000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module

Nov 24, 1997

VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES, EDDIE BAUER AND LIMITED EDITIONS. THE KEY-IN-IGNITION/DOOR OPEN WARNING CHIME MAY NOT FUNCTION WHEN THE DOOR IS OPENED. THIS DOES NOT FULLY COMPLY WITH FMVSS NO. 114, "THEFT PROTECTION."

Consequence & remedy

Consequence: THE STANDARD SPECIFIED THAT A WARNING TO THE DRIVER SHALL BE ACTUATED WHENEVER THE KEY HAS BEEN LEFT IN THE LOCKING SYSTEM AND THE DRIVER'S DOOR IS OPENED.

Remedy: DEALERS WILL INSTALL A JUMPER WIRE TO PROVIDE THE NECESSARY GROUND CIRCUIT IN THESE VEHICLES.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

EA05005 · Engine Compartment Fires

Opened Mar 22, 2005 · Closed Aug 2, 2006

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Vehicle Speed Control:cruise Control

EA05-005 IS CLOSED WITH FORD?S ACTIONS IN RECALLS 05V-017, 05V-388, AND 06V-286, RECALLING APPROXIMATELY 6.7 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).THE BRAKE SYSTEMS IN THESE RECALLED VEHICLES GENERATE A VACUUM THAT CAN POTENTIALLY CAUSE THE SCDS TO FAIL AND, IN CERTAIN SWITCH INSTALLATION ORIENTATIONS, CATCH FIRE.FORD IS ALSO INCLUDING THE ENTIRE POPULATION OF 1998 EXPLORERS.FORD HAS INFORMED ODI THAT TESTING TO DETERMINE THE CAUSE OF FAILURES IN THE 1998 EXPLORERS WILL CONTINUE AFTER THIS INVESTIGATION IS CLOSED.ODI BELIEVES THAT THE VEHICLES EXHIBITING THE FACTORS CAUSING SCDS FAILURE DESCRIBED IN THIS REPORT CORRELATE WELL WITH THE OBSERVED FAILURE RATES ON THESE VEHICLES BY MODEL AND MODEL YEAR.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST IN THE NON-RECALLED VEHICLES MANUFACTURED WITH SCDS THAT ARE NOT INCLUDED IN FORD?S RECALLS.ODI WILL CONTINUE TO MONITOR THE NON-RECALLED POPULATION FOR INCIDENCE OF ENGINE COMPARTMENT FIRES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR DETAILS.

Additional source detail variants (21)

Electrical System

Electrical System:wiring:front Underhood

Vehicle Speed Control:cruise Control

PE97010 · Electrical Fire In Center Console

Opened Mar 13, 1997 · Closed Sep 4, 1997

Status: closed (inferred from source dates) · Electrical System

THIS INVESTIGATION REVEALED THAT CONSOLE FIRES IN THE SUBJECT VEHICLES MOST OFTEN OCCURRED WHILE VEHICLES EQUIPPED WITH THE LAMP OUTAGE MODULE (LOM), WHICH IS PART OF THE MESSAGE CENTER, WERE TOWING A TRAILER AND WHICH HAD BEEN MODIFIED BY ADDING AN AFTERMARKET TRAILER WIRING HARNESS INTO THE VEHICLE'S TAILLIGHT CIRCUITS.THE OWNER'S MANUAL STATES NEVER AND MORE THAN OTHER TRAILER LIGHT BULB TO ONE CIRCUIT HOWEVER TRAILERS FREQUENTLY CONTAIN SEVERAL BULBS.THE RESULTING EXCESS CURRENT PASSING THROUGH THE LOM COULD CAUSE IT TO OVERHEAT RESULTING IN A FIRE.PROPER AFTERMARKET INSTALLATION OF TRAILER WIRING REQUIRES THE USE OF A BYPASS MODULE, WHICH OBTAINS POWER FOR THE TRAILER LIGHTS DIRECTLY FROM THE BATTERY RATHER THAN FROM THE VEHICLE'S TAIL LIGHT AND STOP LAMP CIRCUITS, OR THE USE OF THE MANUFACTURER'S WIRING HARNESS.IN A LETTER DATED SEPTEMBER 2, 1997, FORD NOTIFIED ODI THAT IT INTENDS TO TAKE ACTION TO PRECLUDE FURTHER INCIDENTS INCLUDING ISSUING A TECHNICAL SERVICE BULLETIN TO ITS DEALERS, NOTIFYING TRAILER RENTAL ASSOCIATIONS AND AGENCIES WHERE KNOWN, AND ADVISING OWNERS BY LETTER OF THE PROPER METHOD FOR CONNECTION OF TRAILER TOW WIRING ON THE SUBJECT VEHICLES.THERE WAS NO DEFECT TREND IN THE SUBJECT VEHICLES IDENTIFIED AS A RESULT OF THIS INVESTIGATION, AND FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT WARRANTED TO CONTINUE THE INVESTIGATION.

PE96066 · Driver Door Electrical Fire

Opened Nov 22, 1996 · Closed May 15, 1997

Status: closed (inferred from source dates) · Electrical System

THE CONTACT ASSEMBLY FOR THE REMOTE POWER MIRROR CONTROL SWITCH MAY DEVELOP A SHORT CIRCUIT BETWEEN THE SWITCH POSITIVE PAD AND CHASSIS GROUND PAD AS A RESULT OF WATER INTRUSION.EXCESS CURRENT FLOW RESULTING FROM THE SHORT CIRCUIT CONDITION MAY OVERHEAT THE REMOTE POWER MIRROR CONTROL SWITCH CIRCUIT BOARD AND CAUSE A FIRE IN THE DRIVER'S DOOR.FORD HAS INDICATED THAT CURRENT IN EXCESS OF 15 AMPS CAN OVERHEAT THE CIRCUIT BOARD ENOUGH TO CAUSE A FIRE.CIRCUIT PROTECTION IS PROVIDED BY A 30 AMP FUSE.FORD IS RECALLING ALL 1993-94 4-DOOR EXPLORER VEHICLES EQUIPPED WITH THE SUBJECT ELECTRONIC OPTION COMBINATION TO INSTALL AN IN-LINE 10 AMP FUSE IN THE POSITIVE BATTERY FEED TO THE REMOTE POWER MIRROR CONTROL SWITCH ASSEMBLY.NO 2-DOOR EXPLORER VEHICLES WERE BUILT WITH THE SUBJECT COMPONENTS.ACCORDING TO FORD, VEHICLES BUILT PRIOR TO THE RECALL PRODUCTION RANGE WERE EQUIPPED WITH LOWER CAPACITY CIRCUIT BOARDS FOR THE SUBJECT SWITCH ASSEMBLY THAT WOULD FAIL FROM AN OPEN CIRCUIT IF A SIMILAR SHORT OCCURRED.A NEW SWITCH ASSEMBLY WITH 10 AMP FUSE PROTECTION WAS INTRODUCED BEGINNING WITH THE 1995 MODEL YEAR EXPLORER.MAZDA WILL CONDUCT A PARALLEL COMPAIGN (97V-083.002) TO REMEDY THE SUBJECT CONDITION IN APPROXIMATELY 14,000 NAVAJO VEHICLES.THE NAVAJO VEHICLES WERE AVAILABLE IN ONLY THE 2-DOOR VERSION WHICH, UNLIKE THE EXPLORER VEHICLES, DID USE THE SUBJECT OPTION COMBINATION IN THAT BODY STYLE.