2019 Ford Explorer

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front A-pillar trims detached. The contact was able to replace both A-pillar trims; however, the failure reoccurred. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2019 Ford Explorer. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 24V031000 (Structure); however, the recall repair was not performed because the A-pillar trim had not completely detached. While driving the vehicle at an undisclosed speed, the A-pillar trim detached. The dealer was contacted after the trim had fully detached, but recall repair was not performed. The contact stated that the dealer cleared the recall from the VIN and refused to perform any repairs associated with the recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

Passenger side exterior B pillar trim came off while driving on highway on July 3, 2026. Trim was on vehicle when it left home. It was not on it when it arrived at destination. Possible danger to other drivers from flying trim component. No inspection or any symptoms of the problem prior to failure. Same problem as recall on 2016-2017 models.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the exterior A-pillar trim had detached from the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.

Component/System: Aluminum hood panel (front edge seam). The hood is available for inspection upon request. The front edge of the aluminum hood on my 2019 Ford Explorer has developed bubbling, lifting paint, and corrosion originating from inside the folded seam. The defect has progressively worsened over time and continues to spread outward. Safety Risk: The corrosion is occurring at the front hood seam, which is part of the structure that supports the hood latch area. Progressive corrosion in this region may weaken the hood panel over time, potentially affecting hood retention at highway speeds. Paint loss and metal degradation also reduce visibility of the defect until it becomes severe. Reproduction/Confirmation: The problem is visible and reproducible at any time. The bubbling and corrosion are present continuously and worsen with normal vehicle use. Inspection History: The issue has been visually inspected by me. The vehicle has not yet been inspected by the manufacturer, dealer, police, or insurance representatives. Warning Lamps or Messages: No warning lamps or messages appeared. There were no electronic symptoms prior to the failure. The first visible symptom was small paint bubbles along the front hood edge, which appeared approximately when the corrosion began. Assessment: Based on widespread reports for this model year and Ford’s own Technical Service Bulletins for aluminum panel corrosion, the cause appears to be corrosion originating inside the aluminum hood seam, likely due to manufacturing contamination.

The contact owns a 2019 Ford Explorer. The contact stated that the leather on the dashboard was peeling and had detached. No warning lights were illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

This recall has been unresolved for approximately two years. Recently, while traveling at highway speeds, the A-pillar trim detached from my vehicle and flew off, striking a vehicle behind me. Fortunately, no accident occurred, but the situation was extremely dangerous and could have resulted in serious injuries or property damage. This is precisely the type of incident the recall was intended to prevent. I have reached out to my local dealership numerous times and am told that Ford has no parts available. This is not acceptable and Ford is not handling this recall in a timely fashion.

The contact owns a 2019 Ford Explorer. The contact stated that while driving, Panel on the driver side door, keyless pad became completely detached. The vehicle was taken to a dealer where it was diagnosed as not being fully secured and was replaced. The panel blew the fuses and affected the liftgate on the vehicle and additional repairs, latch replacement on the liftgate had to be completed. The manufacturer was notified of the issue. The approximate failure mileage 47,000.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the windshield exterior A-pillar trims had become loose. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

While driving at highway speeds on the interstate, the B-pillar exterior trim suddenly detached from the vehicle. The trim remained tethered only by the keypad wiring, causing it to flail in the wind and create an immediate road hazard. Simultaneously, the vehicle’s instrument cluster triggered a "Liftgate Open" warning, despite the liftgate being secure. I was forced to make an emergency pull-over onto the shoulder of the interstate—a dangerous situation—to prevent the trim from completely detaching and striking other vehicles. Upon reaching my destination, the vehicle suffered a significant electrical short. The interior lights remained on indefinitely due to the false "liftgate open" sensor reading, and the door keypad became completely inoperable. To prevent a total battery drain and potential fire risk from the short, I had to manually disconnect the battery. The dealership confirmed the failure but stated that current B-pillar recalls (such as Recall 25S53) currently only apply to 2016–2017 models, despite my 2019 model using the same defective clips and adhesive. This failure is identical in nature to Recall 24S02 (A-pillar detachment). The detachment of this trim is a documented projectile hazard. Furthermore, the resulting electrical short in the door harness has compromised the integrity of the vehicle’s sensor system. I am requesting that NHTSA investigate the expansion of the B-pillar recall to include the 2019 model year to prevent further highway incidents.