2019 Ford Explorer

The contact owns a 2019 Ford Explorer. The contact stated that while the vehicle was parked, the lock button was depressed and the contact became aware that the horn was not operating as needed. There were no warning lights illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 46,000.

1. The vehicle HORN unknowingly and unexpectedly stopped working, became unavailable, and subsequently failed to alert other of hazardous conditions, when approperiately initiated by the driver/operator. Without any indication or prior warning to the driver that the HORN was NOT FUNCTIONAL. This vehicle can be made available for NHTSA inspection upon request. For all intensive purposes, the only unique purpose for having a vehicle HORN is for SAFETY. 2. SAFETY was compromised and reslted in highly eleveted risks for the Driver, Passangers, Pedestrians, Traffic Officers, By Standers, Other Vehicles and Congestion, following a Night Time Egress of an NFL Football Game. 3. The problem is repeatable and the HORN is currently in a FAILED state. The HORN has not been diagnosed or repaired. It has not been confirmed, by the Dealer, nor Independent Service Center. WHY? For them to bill me some ungodly amount, just to tell me, my the HORN DOES NOT WORK.. ON a vehicle I financed/purchased 4 months ago? and that I paid $200 last month for a FAILED BATTERY last month. Good LORD, and on a vehicle with more automated driver assist sensors, than a MARTIAN LAND EXPLORER? and the HORN FAILS? For SAFETY, HORNS are intentionally "enabled" and maintained in fuctional state. Note: AUTO OWNER has reported this SAFETY DEFECT to NHTSA. Owner requests all costs of diagnosis, parts, replacement, labor, repairs, wiring, computer, software, and the transparent identification of flaws in automatic updates via internet and wireless, connectivity, software updates, digital processing of vehicle operating systems, and digital monitoring of driving conditions, location, and environment. 4. No. It has not been inspected by manufacturer, police, insurance reps, or others. Yet. 5. No warning lights, messages, or indicators prior to non-functioning and unexpected HORN failure. I would like to request independent NHTSA inspection Root Cause Analysis. Thank You

The contact owns a 2019 Ford Explorer. The contact stated that there was water leaking into the headliner and sunroof. Additionally, the battery was leaking battery acid. The battery failure caused the contact's baby to be diagnosed with Intrauterine Growth Restrictions (IUGR). The first failure occurred when the contact detected an odor and checked under the hood of the vehicle. The contact saw that the battery was swollen and had exploded. The vehicle was towed to the dealer on October 21, 2020, and the dealer informed the contact that it was a faulty battery and replaced it with a new battery that the contact had purchased from Walmart. The dealer informed the contact, who was pregnant at the time, that the vehicle was safe to drive. The failure recurred, and the vehicle was taken to Darling's Brunswick Ford (262 Bath Rd, Brunswick, ME 04011) on May 17, 2021. The dealer informed the contact that the battery was actively leaking and covered in battery acid. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and first informed the contact that there was no recall associated with the VIN. The manufacturer later informed the contact that they would be buying back the vehicle from the contact under Florida's Lemon Law. The failure mileage was approximately 42,000.

TL* THE CONTACT OWNS A 2019 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HORN FAILED TO WORK WHEN DEPRESSED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,600.

TL* THE CONTACT OWNS A 2019 FORD EXPLORER. WHILE DRIVING 70 MPH, THE CONTACT SMELLED FUMES COMING FROM THE IGNITION. THE VEHICLE WAS TAKEN TO LEE FORD LINCOLN (LOCATED AT 4170-C RALEIGH RD PKWY W, WILSON, NC 27896, (252) 291-6000) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,100. *TT SINCE THE INITIAL FAILURE REPORT TO NHTSA ON JUNE 6, 2019, THE VEHICLE HAS BEEN TAKEN TO THE DEALER IN THREE SEPARATE OCCASIONS TO DATE, BUT THE FAILURE COULD NOT BE DUPLICATED. TO THIS DATE, THE VEHICLE HAS NOT BEEN REPAIRED AND THE PROBLEM PERSISTS. EXCESSIVE FUMES IN THE CABIN, MAINLY WHILE ACCELERATING AND/OR DRIVING LONG DISTANCES; THE SMELL IS SO STRONG THAT WE KEEP THE SUNROOF TILT OPEN TO ENSURE GOOD AIR FLOW & REMOVE FUMES FROM CABIN.*JB