2007 Ford Explorer

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT THE AUTOMATIC DRIVER'S SEAT WOULD INDEPENDENTLY MOVE BACKWARD AND FORWARD WITHOUT BEING ENGAGED. THE FAILURE RECURRED FOUR TIMES WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A MECHANIC. THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THE SEAT FAILURE WAS CAUSED BY A FAULTY DOOR LOCK ACTUATOR. THE DOOR LOCK ACTUATOR WOULD SEND FAULTY SIGNALS TO THE AUTOMATIC DRIVER'S SEAT, INDICATING THAT THE DOOR WAS BEING OPENED AND CAUSING THE DRIVER'S SEAT TO MOVE INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000 AND THE CURRENT MILEAGE WAS 125,000. UPDATED 8/11/14*CN UPDATED 08/25/2014 *JS

NOTICED WATER WHILE RAINING WAS COMING FROM THE LIGHTING/HEATING PANEL AT TOP-ROOF PANEL THAT CONTROLS HEATING, AIR AND LIGHTS AFTER ENTERING THE VEHICLE. WATER CONTINUED TO LEAK INTO THE VEHICLE UNTIL THE RAIN STOPPED, THEN LIGHTS INSIDE THE TRUCK CAME ON WHILE DRIVING AT NIGHT WHICH CAUSED DRIVER TO SWERVE FROM LIGHTS COMING ON WITHOUT WARNING. AS OF THIS DATE, TRUCK IS IN BODY SHOP FOR REPAIRS OF WATER LEAK THROUGH THE LIGHTING/HEATING CONTROL SWITCHES. LIGHT SWITCH HAD TO BE SET TO OFF UNTIL CAN BE FIXED OR LIGHTS NOW CONTINUE TO COME ON RANDOMLY WHEN DRIVING AND CONTINUES TO LEAK WHENEVER IT RAINS. ALSO, NOTE THIS STARTED AFTER THE HEAVY RAINS OF HURRICANE SANDY. HAVE OWNED OTHER SUVS BY OTHER MAKERS AND NEVER HAD ANYTHING LIKE THIS TO HAPPEN! *TR

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND ALL THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 42,000. UPDATED 11/26/12 *CN UPDATED 11/30/2012 *JS

WHILE DRIVING AT 55MPH THE DRIVERS POWER SEAT MOVED TO THE FULL BACK POSITION. THIS AS HAPPENED AT ANY SPEED MANY TIMES IN THE PASS FEW MONTHS. A SHORT OPERATOR OF THE VEHICLE CAN NOT APPLY THE BRAKES TO STOP THE VEHICLE IF NEEDED. YOU MUST REACH DOWN AND MOVE THE SEAT FORWARD WITH THE POWER SWITCH LOCATED ON THE SIDE OF THE DRIVERS SEAT. THIS PROCEDURE TAKES TO LONG IF YOU NEED TO COME TO A QUICK STOP. THIS A BIG SAFETY ISSUE. THE LOCAL FORD DEALER AS NO IDEA WHAT IS WRONG WITH THE VEHICLE. *TR

DRIVING 40 MPH WHEN LOW PRESSURE WARNING CAME ON. CHECK TIRE IN ONE THE PRESSURE WAS 25 PSI. THIS HAS HAPPEN OVER 7 TIMES ON THE TIRES . IT HAS COST ME OER $250 TO FIX ALL TIRES. NOBODY SEEMS TO KNOW WHY. I BOUGHT THE FORTERA TRIPLETHREAD TIRE SEEMING THERE WERE THE BEST. NOW I HAVE 30000 MILES ON TIRES AND THE TIRE PLACE SAUS I HAVE ABOUT A YEAR ON THEM . TO THIS DAY I AM STILL HAVING LOW PRESSURE WARNINGS COME UP MONTHLY. THE TIRE PLACE WHERE I WENT SAID TO PUT EXTRA AIR IN TIRES AN KEEP DOING THAT TILL I GET NEW TIRES.DON'T KNOW WHAT TO DO? ..... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE STEERING WHEEL BEGAN SHAKING AND CONTACT WAS UNABLE TO TURN WHEEL. THE CONTACT STOPPED ON THE EMERGENCY LANE AND THE FRONT PASSENGER SIDE WHEEL FELL OFF. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE LUG NUTS CAME OFF, AND WAS POSSIBLY DUE TO SOMEONE NOT ADJUSTING THEM APPROPRIATELY. THE FAILURE RECURRED AND THE FRONT DRIVER SIDE WHEEL MOVED UNSTEADILY, AND ALMOST CAME OFF. THE CONTACT STATED THAT THE LUG NUTS CAME OFF AGAIN. THE DEALER HAS NOT INSPECTED THE VEHICLE FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 123,000. THE FAILURE MILEAGE WAS 80,000.

I WAS COASTING UP TO A STOP LIGHT AND BEGAN APPLYING THE BRAKES. THE BRAKES DID NOT SEEM TO BE STOPPING THE CAR AND I REALIZED THAT THE ENGINE WAS RUNNING AT 3000 RPMS WHILE MY RIGHT FOOT WAS APPLYING THE BRAKES. SO THE ACCELERATION OCCURRED AFTER APPLYING THE BRAKES. I WAS ABLE TO GET THE CAR TO A STOP AND PUT IT INTO PARK WITHOUT HITTING THE CAR IN FRONT OF ME. I TURNED OFF THE IGNITION IMMEDIATELY AFTER STOPPING AND HAD THE CAR TOWED TO THE DEALERSHIP. I WILL NOT HAVE AN ANSWER FROM THEM BEFORE MONDAY. *TR

THIS ISSUE IS ONE WHERE A DANGEROUS SITUATION OCCURS WITHOUT WARNING AND HAS NOT BEEN REPEATABLE ON DEMAND. NORMALLY, THIS OCCURS ON FLAT, DRY, PAVED ROAD AT SPEED OF UNDER 30MPH. THE "TRACTION CONTROL" LIGHT ON THE DASH COMES ON, THE BRAKES BEGIN TO HAMMER, MAKING THE PEDAL UNRESPONSIVE, AND THE STEERING BECOMES VERY HARD TO MOVE, PULLING THE VEHICLE TO THE RIGHT. AFTER THE VEHICLE COMES TO A STOP (OF ALMOST TO A STOP)... PRESSING AND HOLDING THE "TRACTION CONTROL" LIGHT/BUTTON RESOLVES THE PROBLEM, AT LEAST UNTIL THE NEXT OCCURRENCE, WHICH COULD BE DAYS, WEEKS OR MONTHS LATER. VISITS TO VARIOUS FORD MOTOR COMPANY DEALERSHIPS HAVE RESULTED IN "NOTHING FOUND" -- THEY ALWAYS SAY THAT THE PROBLEM DIDN'T HAPPEN WHILE THEY HAD THE CAR AND THAT NO CODES WERE FOUND IN ANY OF THE CAR'S SYSTEMS. AS OF TODAY, THE CAR IS AT JOE MYERS FORD, HOUSTON, TX WHERE THIS SAME SCENARIO HAS PLAYED OUT. *TR