NOTICED A SMELL FROM ENGINE AREA. NOTICED COOLANT WAS REALLY LOW, ADDED COOLANT AND OBSERVED MAJOR LEAK UNDER ENGINE. I HAD TO HAVE THE TRUCK TOWED TO THE DEALER. REPAIR NOTES FROM FORD: INSPECTED AND FOUND COOLANT LEAK COMING FROM LOWER HEATER HOSE HAS FALLEN ON RIGHT SIDE EXHAUST AND MELTED HOLE IN SIDE OF HOSE - REPLACED HEAT…
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NOTICED A SMELL FROM ENGINE AREA. NOTICED COOLANT WAS REALLY LOW, ADDED COOLANT AND OBSERVED MAJOR LEAK UNDER ENGINE. I HAD TO HAVE THE TRUCK TOWED TO THE DEALER. REPAIR NOTES FROM FORD: INSPECTED AND FOUND COOLANT LEAK COMING FROM LOWER HEATER HOSE HAS FALLEN ON RIGHT SIDE EXHAUST AND MELTED HOLE IN SIDE OF HOSE - REPLACED HEATER HOSE AND RECHECKED FOR LEAKS. PART REPLACED 1 6L2Z*18C553*C HOSE - THIS PART FAILED AND COST ME $481 TO FIX. I HAVE SEEN OTHER PEOPLE POST THEY ARE EXPERIENCING THE SAME PROBLEM, BUT SO FAR FORD IS NOT REPAIRING AT NO CHARGE UNDER RECALL OR SERVICE BULLETIN AND SHOULD BE. *TR
NHTSA ODI #10583755
63,000 miles · Apr 20, 2014
Engine
NOTICED A SMELL FROM ENGINE AREA. NOTICED COOLANT WAS REALLY LOW, ADDED COOLANT AND OBSERVED MAJOR LEAK UNDER ENGINE. I HAD TO HAVE THE TRUCK TOWED TO THE DEALER. REPAIR NOTES FROM FORD: INSPECTED AND FOUND COOLANT LEAK COMING FROM LOWER HEATER HOSE HAS FALLEN ON RIGHT SIDE EXHAUST AND MELTED HOLE IN SIDE OF HOSE - REPLACED HEAT…
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NOTICED A SMELL FROM ENGINE AREA. NOTICED COOLANT WAS REALLY LOW, ADDED COOLANT AND OBSERVED MAJOR LEAK UNDER ENGINE. I HAD TO HAVE THE TRUCK TOWED TO THE DEALER. REPAIR NOTES FROM FORD: INSPECTED AND FOUND COOLANT LEAK COMING FROM LOWER HEATER HOSE HAS FALLEN ON RIGHT SIDE EXHAUST AND MELTED HOLE IN SIDE OF HOSE - REPLACED HEATER HOSE AND RECHECKED FOR LEAKS. PART REPLACED 1 6L2Z*18C553*C HOSE - THIS PART FAILED AND COST ME $481 TO FIX. I HAVE SEEN OTHER PEOPLE POST THEY ARE EXPERIENCING THE SAME PROBLEM, BUT SO FAR FORD IS NOT REPAIRING AT NO CHARGE UNDER RECALL OR SERVICE BULLETIN AND SHOULD BE. *TR
NHTSA ODI #10583754
100,000 miles · Feb 12, 2014
EnginePower TrainVehicle Speed Control
VEHICLE STARTED LOOSING COOLANT THEN DEVELOPED CONDITION WHERE IN REVERSE OR DRIVE IT WOULD JUMP LIKE YOU FLOORED IT. CONDITION HAS GOTTEN SIGNIFICANTLY WORSE TO WHERE CAR WILL NOT GO INTO DRIVE, BUT WILL JUST REV UP TO APPROX 4000 RPMS. *TR
NHTSA ODI #10564138
45,000 miles · Jan 23, 2014
EngineFuel/propulsion System
MY 2007 EXP. STARTED LOOSING COOLANT THEN DEVELOPED THE THING WITH REVERSE THAT WOULD CAUSE IT TO JUMP AND SCREECH THE TIRES LIKE YOU FLOORED IT THIS IS SCARY I'VE ALWAYS BEEN A LOYAL FAN OF FORDS SO WHY THEY DON'T WANT TO OWN UP TO THIS ONE CAN'T WRAP YOUR HEAD AROUND THIS IS OBVIOUS A MANUFACTURER'S DEFECT SO STAND UP FORD AN…
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MY 2007 EXP. STARTED LOOSING COOLANT THEN DEVELOPED THE THING WITH REVERSE THAT WOULD CAUSE IT TO JUMP AND SCREECH THE TIRES LIKE YOU FLOORED IT THIS IS SCARY I'VE ALWAYS BEEN A LOYAL FAN OF FORDS SO WHY THEY DON'T WANT TO OWN UP TO THIS ONE CAN'T WRAP YOUR HEAD AROUND THIS IS OBVIOUS A MANUFACTURER'S DEFECT SO STAND UP FORD AND TAKE CARE OF US FORD OWNER'S OR WE'LL HAVE NO CHOICE BUT TO BUY FROM ANOTHER MANUFACTURER'S CRAP THEN YOU WILL FEEL THE PINCH IN YOUR WALLET LIKE US FORD OWNER;S ARE TOLD TO FEEL { FORD HELP US KEEP YOU IN BUSINESS } IF I DID THIS TO MY CUSTOMERS THEY WOULD NO LONGER US MY SERVICES THEN I'LL FEEL THE PINCH GET MY DRIFT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10561175
45,000 miles · Sep 11, 2013
Engine
TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BOLTS RUSTED FROM THE MANIFOLD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE STEEL BOLTS WERE PLACED INTO AN ALUMINUM HEAD FRAME. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE…
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TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BOLTS RUSTED FROM THE MANIFOLD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE STEEL BOLTS WERE PLACED INTO AN ALUMINUM HEAD FRAME. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA ODI #10543100
110,000 miles · Mar 13, 2013
EnginePower Train
I BOUGHT THIS VEHICLE USED THROUGH A CERTIFIED FORD DEALERSHIP WHERE MY FATHER WORKS AND I HAD BOUGHT ALL MY PREVIOUS CARS IN APRIL 2012. IT ONLY HAD ONE PREVIOUS OWNER, NO MAJOR HISTORY AND WAS COMPLETELY UPGRADED BY THE PREVIOUS OWNER. I HAD IT COMPLETELY CHECKED OUT, HAD THE TRANNY FLUSHED, TWICE, AND ALL SEEMED OKAY. NO WARR…
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I BOUGHT THIS VEHICLE USED THROUGH A CERTIFIED FORD DEALERSHIP WHERE MY FATHER WORKS AND I HAD BOUGHT ALL MY PREVIOUS CARS IN APRIL 2012. IT ONLY HAD ONE PREVIOUS OWNER, NO MAJOR HISTORY AND WAS COMPLETELY UPGRADED BY THE PREVIOUS OWNER. I HAD IT COMPLETELY CHECKED OUT, HAD THE TRANNY FLUSHED, TWICE, AND ALL SEEMED OKAY. NO WARRANTY OF ANY KIND WAS AVAILABLE DUE TO FORD POLICY... SUPPOSEDLY. I MOVED TO TEXAS IN JUNE OF 2012 AND IT DID OKAY. THEN ONE DAY, IN SEPTEMBER, I HAD MY HUSBAND AND CHILDREN IN THE SUV AND ALL OF SUDDEN IT JUST STARTED ACTING STRANGE, WOULDN'T SPEED UP, THE RPM'S WOULD GO CRAZY, THE NOISE SOUNDED HORRIBLE AND THEN IT JUST STOPPED MOVING. LUCKILY WE WERE JUST HEADING OUT OF TOWN AND NOT YET ON THE MAJOR HIGHWAY. WE GOT IT MOVED TO A SERVICE STATION AND HAD TO CALL OUR INSURANCE COMPANY TO TOW OUR VEHICLE TO A FORD DEALERSHIP. WE HAD TO WAIT MORE THAN AN HOUR FOR A RIDE HOME. WE WERE NOW WITHOUT A VEHICLE IN A NEW STATE. I WAS TOLD THAT THE ONLY FIX WAS TO REPLACE THE TRANSMISSION. I PUT $4000 DOWN ON THIS VEHICLE, FINANCED THE REST AND SPENT THE REST OF OUR SAVINGS TO MOVE FROM NE TO TX. I HAD NO EXTRA CASH TO SPEND $4000 TO FIX IT. I WAS TOLD TO LET THE BANK TAKE IT AND GET ANOTHER VEHICLE. I HAD TO COME UP WITH $1000 DOWN AND GET A LOWER QUALITY VEHICLE AND HAVE THE BANK TAKE IT BACK. THEY SOLD IT AT AUCTION FOR ONLY $4000 SO WE STILL OWE $13000! I HAD THE VEHICLE FOR ONLY 5 MONTHS AND BECAUSE OF A FORD PROBLEM I OWE $13000?!?!?! THIS IS NOT RIGHT. I HAVE BEEN A LOYAL FORD GIRL AND FORD MECHANIC'S DAUGHTER MY ENTIRE LIFE AND THIS IS WHAT I GET?! I WANT TO KNOW WHAT CAN BE DONE OR WHAT FORD WILL DO ABOUT THIS. I'M BROKE AND MY CREDIT DESTROYED BECAUSE OF THIS. I DON'T LIKE HOW EVERYONE SUES PEOPLE BUT I AM READY TO SUE! UGH!! I JUST WANT ANSWERS AND RESULTS!!!!!!! *TR
NHTSA ODI #10502595
138,000 miles · Feb 7, 2013
Engine
TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE ALSO LOCKED UP IMMEDIATELY AFTER. THE VEHICLE WAS ABLE TO RESTART AND DROVE AS NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE PI…
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TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE ALSO LOCKED UP IMMEDIATELY AFTER. THE VEHICLE WAS ABLE TO RESTART AND DROVE AS NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE PISTONS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 138,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10496710
42,000 miles · Oct 22, 2012
Engine
TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND ALL THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED B…
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TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND ALL THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 42,000. UPDATED 11/26/12 *CN UPDATED 11/30/2012 *JS
ON CERTAIN SPORT UTILITY VEHICLES, THE TWO BOLTS THAT ATTACH THE STEERING GEAR ASSEMBLY TO THE FRAME MAY HAVE BEEN OVER-TIGHTENED. THIS CONDITION COULD RESULT IN ONE OR BOTH OF THE BOLTS FRACTURING, CAUSING THE STEERING GEAR TO BECOME LOOSE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE "CLUNKING" NOISE WHEN STEERING AS WELL AS DECREASED STEERING EFFECTIVENESS POTENTIALLY RESULTING IN A CRASH.
Remedy: DEALERS WILL REPLACE BOTH THE STEERING GEAR ASSEMBLY MOUNTING BOLTS AND NUTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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