Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
7425–50K
11450–75K
10275–100K
73100–150K
25150K+
430 reports with mileage · 67 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 151 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
22 crash reports6 fire reports13 injury reports
What owners actually said
497 reports
86,000 miles · Jun 25, 2015
Fuel/propulsion SystemVehicle Speed Control
DRIVING DOWN THE ROAD, SUDDENLY THE WRENCH LIGHT CAME ON AND THE FAIL SAFE LIGHT CAME UP. VEHICLE WOULD BARELY RUN. CLEANED THROTTLE BODY AND IT SEEMED FINE FOR A WHILE. THEN THE SAME THING HAPPENED AGAIN, DRIVING NORMAL, THEN BAM. THIS TIME IT SHUT DOWN AND WOULD BARELY STAY RUNNING...JUST ORDERED A NEW THROTTLE BODY. I WI…
Read full complaint
DRIVING DOWN THE ROAD, SUDDENLY THE WRENCH LIGHT CAME ON AND THE FAIL SAFE LIGHT CAME UP. VEHICLE WOULD BARELY RUN. CLEANED THROTTLE BODY AND IT SEEMED FINE FOR A WHILE. THEN THE SAME THING HAPPENED AGAIN, DRIVING NORMAL, THEN BAM. THIS TIME IT SHUT DOWN AND WOULD BARELY STAY RUNNING...JUST ORDERED A NEW THROTTLE BODY. I WILL NOT OWN ANOTHER FORD.
NHTSA ODI #10730484
43,000 miles · Jun 7, 2015
Structure
MY 2005 FORD EXPLORER HAS MULTIPLE PAINT PROBLEMS PEELING ALL OVER THE CAR,,THE DEALER SAID ITS ANY AFTER MARKET PAINT JOB I BOUGHT THE CAR USED FROM DAVE SMITH FORD IN 2008 THEY ARE TRYING TO SAY THAT THE CAR WAS COMPLETELY REPAINTED WITHIN THE FIRST 3 YEARS OF THE CARS LIFE.
NHTSA ODI #10723830
100,000 miles · May 12, 2015
Structure
I HAVE A CRACKED TAILGATE THAT IS A DEFECT. I HAVE SEEN THIS SAME CRACK ON NUMEROUS FORD EXPLORER'S 2002-2005. I HAVE CONTACTED FORD AND HAVE GOTTEN NO WHERE WITH THIS PROBLEM.THERE ARE NUMEROUS COMPLAINTS OF THIS SAME PROBLEM. I THOUGHT THE DOOR WAS CLOSED TO HARD, THAT IS NOT THE CASE UNTIL I KEPT SEEING THE SAME CRACK ON EVER…
Read full complaint
I HAVE A CRACKED TAILGATE THAT IS A DEFECT. I HAVE SEEN THIS SAME CRACK ON NUMEROUS FORD EXPLORER'S 2002-2005. I HAVE CONTACTED FORD AND HAVE GOTTEN NO WHERE WITH THIS PROBLEM.THERE ARE NUMEROUS COMPLAINTS OF THIS SAME PROBLEM. I THOUGHT THE DOOR WAS CLOSED TO HARD, THAT IS NOT THE CASE UNTIL I KEPT SEEING THE SAME CRACK ON EVERY FORD EXPLORER 2002-2005 THEN A LIGHT BULB WENT OFF THERE'S SOMETHING WRONG WITH THE TAILGATE, THAT MAKES IT EVENTUALLY CRACK. THIS HAS NOT BEEN FIXED ON OUR VEHICLE, WE WORRY THE GLASS COULD SHATTER WHILE CONTINUING TO CLOSE IT AS I HAVE READ WITH SOME OWNERS. PLEASE HELP US SOLVE THIS PROBLEM.
NHTSA ODI #10716100
Mileage unknown · Apr 16, 2015
Fuel/propulsion System
IN THE LAST TWO WEEKS THE FUEL GAUGE WILL GO FROM FULL( WHEN THE TANK IS FULL)TO EMPTY THEN THE LOW FUEL ALERT CONTINUES TO SOUND.... TODAY APR 16 2015 THE TRUCK STARTED SPUTTERING THEN SHUT OFF IN THE MIDDLE OF A HIGHWAY AT 65MPH..... IT STARTED AFTER 3 TRIES I TOOK IT TO GAS STATION AND IT'S FULL OF GAS BUT GAUGE SAYS IT'S EMP…
Read full complaint
IN THE LAST TWO WEEKS THE FUEL GAUGE WILL GO FROM FULL( WHEN THE TANK IS FULL)TO EMPTY THEN THE LOW FUEL ALERT CONTINUES TO SOUND.... TODAY APR 16 2015 THE TRUCK STARTED SPUTTERING THEN SHUT OFF IN THE MIDDLE OF A HIGHWAY AT 65MPH..... IT STARTED AFTER 3 TRIES I TOOK IT TO GAS STATION AND IT'S FULL OF GAS BUT GAUGE SAYS IT'S EMPTY ..... THIS ISN'T SAFE ..... MY 2 YR OLD COULD HAVE BEEN IN AN ACCIDENT.... WHY ISN'T IT BEING RECALLED ? IF YOU GOOGLE THE PROBLEM IT'S UP TO $2000 TO FIX AND EVERYONE IS HAVING THIS PROBLEM BUT NO INVESTIGATION OR RECALL. *TR
NHTSA ODI #10706107
160,000 miles · Apr 10, 2015
Structure
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE OPENING THE REAR DOOR, THE CONTACT NOTICED A LARGE CRACK ON THE REAR PANEL THAT EXTENDED FROM THE REAR WINDOW VERTICALLY ALL THE WAY DOWN TO THE END OF THE PANEL WHERE THE FORD EMBLEM WAS LOCATED. THE VEHICLE WAS INSPECTED BY THE INSURANCE ADJUSTOR. THE VEHICLE WAS NOT DIAGNOSED B…
Read full complaint
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE OPENING THE REAR DOOR, THE CONTACT NOTICED A LARGE CRACK ON THE REAR PANEL THAT EXTENDED FROM THE REAR WINDOW VERTICALLY ALL THE WAY DOWN TO THE END OF THE PANEL WHERE THE FORD EMBLEM WAS LOCATED. THE VEHICLE WAS INSPECTED BY THE INSURANCE ADJUSTOR. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC NOR THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA ODI #10704994
145,000 miles · Apr 10, 2015
Fuel/propulsion System
CANNOT FILL GAS TANK WITHOUT NOZZLE OR PUMP CONSTANTLY SHUTTING OFF. HAVE TO BEARLY SQUEEZE NOZZLE AND TRICKLE THE GAS IN. TAKES 10 TIMES LONGER TO FILL TANK THAN IT SHOULD. SOUNDS LIKE A VERY COMMON PROBLEM WITH OLDER FORDS. *TR
NHTSA ODI #10704872
98,000 miles · Apr 7, 2015
Fuel/propulsion System
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE REFUELING THE VEHICLE, FUEL SPEWED OUT OF THE FUEL TANK AS IF IT WERE FULL. THE CONTACT STATED THAT FUEL SPILLED ONTO HIS CLOTHING AND THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS N…
Read full complaint
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE REFUELING THE VEHICLE, FUEL SPEWED OUT OF THE FUEL TANK AS IF IT WERE FULL. THE CONTACT STATED THAT FUEL SPILLED ONTO HIS CLOTHING AND THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
NHTSA ODI #10704149
113,570 miles · Apr 3, 2015
Air Bags
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE, THE FRONT AND REAR CURTAIN AIR BAGS DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,570.
NHTSA ODI #10703608
110,000 miles · Mar 29, 2015
Power Train
IN NOV OF 2014 WE TOOK THE CAR TO THE LOCAL FORD DEALER FOR 100K MILE SERVICE. WE TOLD THEM TO CHECK THE DRIVE TRAIN BECAUSE WHEN YOU PUT THE CAR IN REVERSE THERE WOULD BE A SLIGHT HESITATION THEN A CLUNK THEN THE CAR WOULD BEGIN TO MOVE. THEY SAID THERE WAS NO ISSUE AND THEY INSTALLED A COMPUTER UPGRADE TO IMPROVE THE SHIFTING.…
Read full complaint
IN NOV OF 2014 WE TOOK THE CAR TO THE LOCAL FORD DEALER FOR 100K MILE SERVICE. WE TOLD THEM TO CHECK THE DRIVE TRAIN BECAUSE WHEN YOU PUT THE CAR IN REVERSE THERE WOULD BE A SLIGHT HESITATION THEN A CLUNK THEN THE CAR WOULD BEGIN TO MOVE. THEY SAID THERE WAS NO ISSUE AND THEY INSTALLED A COMPUTER UPGRADE TO IMPROVE THE SHIFTING. THEY ALSO CHANGED THE TRANNY FLUID. THEN IN MARCH OF 2015 WHEN YOU PUT THE CAR IN REVERSE THE TRANSMISSION BEGAN SLIPPING AND GOT WORSE IN A COUPLE OF DAYS. WE TOOK IT TO THE LOCAL DEALER AGAIN AND THEY TOOK 2 WEEKS TO FIGURE OUT THE TRANSMISSION NEEDED REPLACED. THEY SAID $3500 FOR A REMANUFACTURED TRANSMISSION AND I WOULD HAVE TO PAY FOR ALL OF IT. *TR
NHTSA ODI #10702437
Mileage unknown · Mar 26, 2015
Fuel/propulsion System
WHENEVER I FILL UP WITH GAS THE GAS GAUGE GOES TO EMPTY AND THE MILE TO EMPTY NUMBERS BECOME TWO BLANK SPACES AND THE CHECK ENGINE LIGHT COMES ON. *TR
NHTSA ODI #10701909
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Illustration