NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
497 reports10,924 miles · Jun 14, 2006
Latches/locks/linkages
DT*: THE CONTACT STATED THE REAR HATCH LIFTGATE GLASS OPENED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE LATCH LOCK ON THE LIFTGATE HATCH DOOR GLASS NEEDED REPLACED. THE PROBLEM PERSISTED AND THE VEHICLE WAS RETURNED TO THE DEALER. THE DEALER REPLACED THE LATCH SWITC…
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DT*: THE CONTACT STATED THE REAR HATCH LIFTGATE GLASS OPENED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE LATCH LOCK ON THE LIFTGATE HATCH DOOR GLASS NEEDED REPLACED. THE PROBLEM PERSISTED AND THE VEHICLE WAS RETURNED TO THE DEALER. THE DEALER REPLACED THE LATCH SWITCH FOR THE REAR HATCH GLASS WHICH CORRECTED THE PROBLEM.
NHTSA ODI #10159862
28,000 miles · Jun 7, 2006
Electrical System
ON TWO SEPARATE OCCASIONS MY 2005 FORD EXPLORER XLT HAS COMPLETELY DIED WHILE THE VEHICLE WAS IN MOTION. BOTH INSTANCES HAPPENED AT SPEEDS OF LESS THAN 45 MPH. THE VEHICLE GOES DEAD, AS IF THE KEY HAS BEEN TURNED FROM "RUN" TO THE NEXT POSITION BACK. THERE ARE NO SYMPTOMS PRIOR TO THE VEHICLE SHUTTING OFF. THE VEHICLE EXPERI…
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ON TWO SEPARATE OCCASIONS MY 2005 FORD EXPLORER XLT HAS COMPLETELY DIED WHILE THE VEHICLE WAS IN MOTION. BOTH INSTANCES HAPPENED AT SPEEDS OF LESS THAN 45 MPH. THE VEHICLE GOES DEAD, AS IF THE KEY HAS BEEN TURNED FROM "RUN" TO THE NEXT POSITION BACK. THERE ARE NO SYMPTOMS PRIOR TO THE VEHICLE SHUTTING OFF. THE VEHICLE EXPERIENCES A TOTAL LOSS OF POWER, ALL GAUGES GO DEAD AND ALL DASH WARNING LIGHTS ILLUMINATE, SO I KNOW THAT THE VEHICLE STILL HAS ELECTRICAL POWER. SOMETHING IS CAUSING THE ENGINE TO TURN OFF WHILE THE VEHICLE IS IN MOTION. THIS HAS HAPPENED ON THE 13TH OF MAY AND AGAIN ON THE 2ND OF JUNE. ON BOTH OCCASIONS I TOOK THE VEHICLE TO GARRY SMITH FORD, IN FT WALTON BEACH FL FOR SERVICE, AND ON BOTH OCCASIONS I WAS TOLD THAT THEY COULD NOT DUPLICATE THE FAULT AND THAT THERE WAS NO RECORD OF A FAULT IN THE VEHICLE SYSTEM. I AM NOT SATISFIED WITH THEIR ANSWER. THEY HAVE REPLACED NO PARTS ON MY VEHICLE AND RECOMMENDED THAT I SIMPLY KEEP DRIVING IT, UNTIL I CAN GET IT TO DIE, THEN CALL THEM ON THE PHONE. *NM
NHTSA ODI #10159227
18,000 miles · May 29, 2006
Power Train
SEVERE VIBRATION IN REAR END OF VEHICLE BETWEEN 65 AND 70 MPH TIRE REBALANCING AND ROTATION DID NOT IMPROVE SITUATION AT ALL SEEMS WORSE AFTER APPROX. 20 MINUTES OF HIGHWAY DRIVING. NOT SURE IF ITS A TIRE OR DIFFERENTIAL PROBLEM BUT IT 'FEELS' LIKE IT IS ABOUT ONCE PER REV. OF THE AXLE. VEHICLE HAS ORIGINAL FORD RSC AND GOO…
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SEVERE VIBRATION IN REAR END OF VEHICLE BETWEEN 65 AND 70 MPH TIRE REBALANCING AND ROTATION DID NOT IMPROVE SITUATION AT ALL SEEMS WORSE AFTER APPROX. 20 MINUTES OF HIGHWAY DRIVING. NOT SURE IF ITS A TIRE OR DIFFERENTIAL PROBLEM BUT IT 'FEELS' LIKE IT IS ABOUT ONCE PER REV. OF THE AXLE. VEHICLE HAS ORIGINAL FORD RSC AND GOODRICH 17" TIRES. *NM
NHTSA ODI #10158481
Mileage unknown · May 13, 2006
Air Bags
WHILE DRIVING, BOTH PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED, WITHOUT VEHICLE BEING INVOLVED IN A COLLISION OR ROLL OVER. FORD HAS REFUSED TO HONOR WARRANTY, DUE TO SCRATCHES ON THE UNDERSIDE-CAR FRAME, NEAR BOX. HAVE PLACED CLAIM WITH INSURANCE COMPANY. *JB
NHTSA ODI #10157497
27,000 miles · May 8, 2006
Electrical SystemService Brakes, HydraulicSuspension
DT*: THE CONTACT STATED WHILE DRIVING AT NO SPECIFIC SPEED ALL THE WINDOWS WENT UP AND DOWN, THE DRIVER SEAT MOVED FORWARD AND BACKWARD, THE RADIO CAME ON AND WENT OFF, AND THE AIR CONDITIONER CAME ON AND WENT OFF. ALSO, WHILE ATTEMPTING TO APPLY BRAKE PRESSURE THE BRAKES VIBRATED AND A CLUNKING NOISE WAS HEARD FROM THE REAR O…
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DT*: THE CONTACT STATED WHILE DRIVING AT NO SPECIFIC SPEED ALL THE WINDOWS WENT UP AND DOWN, THE DRIVER SEAT MOVED FORWARD AND BACKWARD, THE RADIO CAME ON AND WENT OFF, AND THE AIR CONDITIONER CAME ON AND WENT OFF. ALSO, WHILE ATTEMPTING TO APPLY BRAKE PRESSURE THE BRAKES VIBRATED AND A CLUNKING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE DEALERSHIP INSPECTED THE VEHICLE AND UNKNOWN REPAIRS WERE MADE; HOWEVER THE REPAIRS DID NOT REMEDY THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED.
NHTSA ODI #10157023
13,000 miles · May 2, 2006
Fuel System, Gasoline
GAS GUAGE FAILURE.ON THE WAY HOME FROM BUYING THE SUV,THE GAS HAND WOULD NOT WORK.RETURNED CAR TO DEALER.THE DEALER FURNISHED ME A NEW CAR UNTIL THE CAR WAS FIXED. TWO WEEKS LATER THE SAME THING HAPPENED.WENT TO A DIFFERENT DEALER AND THE MECHANIC HAD A BULLETION THAT FORD HAD ISSUED SAYING THERE WAS A PROBLEM WITH THE GAS GUAGE…
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GAS GUAGE FAILURE.ON THE WAY HOME FROM BUYING THE SUV,THE GAS HAND WOULD NOT WORK.RETURNED CAR TO DEALER.THE DEALER FURNISHED ME A NEW CAR UNTIL THE CAR WAS FIXED. TWO WEEKS LATER THE SAME THING HAPPENED.WENT TO A DIFFERENT DEALER AND THE MECHANIC HAD A BULLETION THAT FORD HAD ISSUED SAYING THERE WAS A PROBLEM WITH THE GAS GUAGE BECAUSE SULFUR IN THE GAS WAS CAUSING THE PROBLEM. FORD RECOMMENDS USING CHEVRON ADDITIVE IN THE GAS TO SOLVE THE PROBLEM.THE MECHANIC SAID THE VEHICLE HAD 13000 MILES ON IT THE FRIST TIME THE GAS HAND QUIT WORKING. THE CAR HAD 17000 MILES WHEN THE HAND QUIT WORKING FOR THE SECOND TIME. THE MECHANIC INSTALLED A NEW GUAGE INSIDE THE FUEL TANK. THIS WILL ONLY HELP FOR A PERIOD OF TIME.IF THIS HAPPENED ON THE FREEWAY AND YOU WERE OUT OF GAS IT COULD BE SERIOUS. *NM
NHTSA ODI #10156619
Mileage unknown · Apr 25, 2006
Power Train
I HAVE HAD NOTHING BUT PROBLEMS OUT OF MY 2005 FORD EXPLORER. IT HAS BEEN INTO THE DEALERSHIP 4 TIMES NOW. I HAVE A GRINDING NOISE WHEN I FIRST BEGIN TO DRIVE, MY TRANSMISSION HAS A DELAY WHEN IT SHIFTS AND YOU CAN PRESS DOWN THE GAS PEDAL AND IT ALMOST FEELS LIKE IT GOES INTO WHAT MY DAD CALLS A PASSING GEAR BEFORE IT GOES. …
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I HAVE HAD NOTHING BUT PROBLEMS OUT OF MY 2005 FORD EXPLORER. IT HAS BEEN INTO THE DEALERSHIP 4 TIMES NOW. I HAVE A GRINDING NOISE WHEN I FIRST BEGIN TO DRIVE, MY TRANSMISSION HAS A DELAY WHEN IT SHIFTS AND YOU CAN PRESS DOWN THE GAS PEDAL AND IT ALMOST FEELS LIKE IT GOES INTO WHAT MY DAD CALLS A PASSING GEAR BEFORE IT GOES. AND THIS IS USUALLY DIRECTLY AFTER SLOWING DOWN OR FROM A DEAD STOP. I ALSO HAVE A POPPING NOISE IN MY FRONT END WHEN DRIVING DOWN THE ROAD. MY VEHICLE HAS AUTO 4 WHEEL DRIVE AND IT HAS ENGAGED FOR NO APPARENT REASON ON A DRY DAY AS I WAS PULLING INTO MY DRIVEWAY. AT TIMES WHEN I PUT MY VEHICLE INTO GEAR A FEW SECONDS LATER IT POPS DOWN INTO GEAR LIKE IT WASN'T FULLY IN GEAR. IT HAS BEEN TIPPY WHEN TURNING OR TAKING CURVES AND YOU HAVE TO STEER HARD TO MAKE TIGHT TURNS. THE DEALERSHIP HAS REPROGRAMMED MY 4X4 MODULE AND MY ABS MODULE BUT THE PROBLEM IS NEVER FIXED. WHEN I TAKE IT TO THEM THEY SAY THAT THEY DON'T HEAR OR FEEL ANY PROBLEMS SO THEY CANNOT FIX WHAT THEY DON'T FEEL IS WRONG. I'VE CALLED FORD CUSTOMER SERVICE TO ONLY BE TOLD THAT IF I CANNOT DUPLICATE THE PROBLEM IT CANNOT BE FIXED. I WANT TO BE RID OF THE THING IT IS NOTHING BUT PROBLEMS ONLY I OWE TOO MUCH TO TRADE IT IN. I ONLY HAVE 7000 MILES ON IT I SHOULDN'T BE HAVING THESE MANY PROBLEMS OUT OF IT. AND I HATE THAT THEY ARE NEVER FIXED WHEN I HAVE CHILDREN RIDING IT MY VEHICLE AND I DON'T KNOW WHAT IS WRONG WITH IT. I REGRET THE PURCHASE OF THIS CAR AND WOULD GET RID OF IT IN A HEARTBEAT IF I COULD. *JB
NHTSA ODI #10156076
8,000 miles · Mar 29, 2006
Power TrainInjury
DT*: THE CONTACT STATED THE VEHICLE WAS PLACED IN PARK WHILE RUNNING AND THE EMERGENCY BRAKE APPLIED. AS THE CONTACT WAS STANDING OUTSIDE THE VEHICLE AND RELEASING THE PARKING BRAKE, THE VEHICLE ENGAGED INTO REVERSE, AND CAUGHT THE CONTACT IN THE SIDE. THE VEHICLE PROCEEDED TO DRAG THE CONTACT INTO A 4 LANE HIGHWAY THEN RAN O…
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DT*: THE CONTACT STATED THE VEHICLE WAS PLACED IN PARK WHILE RUNNING AND THE EMERGENCY BRAKE APPLIED. AS THE CONTACT WAS STANDING OUTSIDE THE VEHICLE AND RELEASING THE PARKING BRAKE, THE VEHICLE ENGAGED INTO REVERSE, AND CAUGHT THE CONTACT IN THE SIDE. THE VEHICLE PROCEEDED TO DRAG THE CONTACT INTO A 4 LANE HIGHWAY THEN RAN OVER THE CONTACT AND PINNED THE CONTACT'S LEG. THE CONTACT WAS RAN OVER BY THE DRIVER'S SIDE FRONT TIRE AND TRAPPED. A BYSTANDER WATCHED THE ACCIDENT TAKE PLACE AND TO RELEASE THE CONTACT FROM UNDERNEATH THE VEHICLE, THE BYSTANDER WAS REQUIRED TO DRIVE BACK OVER THE LEG TO SAVE THE LIFE OF THE CONTACT. MAJOR INJURIES WERE SUSTAINED TO THE LEG AND SIDE. THE POLICE WERE CONTACTED TO INVESTIGATE THE INCIDENT AND PROVIDED A WRITTEN REPORT. THE VEHICLE HAS REMAINED PARKED AND HAS NOT BEEN TAKEN TO THE DEALERSHIP.
NHTSA ODI #10153990
12,400 miles · Mar 20, 2006
Vehicle Speed Control
DT*: THE CONTACT STATED WHEN ACTIVATING THE CRUISE CONTROL AND THE SPEED SET AT 70 MPH, THE CRUISE CONTROL DEACTIVATES ITSELF WITH NO INTERACTION FROM THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION; HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. VEHICLE SPEED CONTROL DEACTIVATED 3 TIMES WHILE IN USE. IN FEBRUAR…
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DT*: THE CONTACT STATED WHEN ACTIVATING THE CRUISE CONTROL AND THE SPEED SET AT 70 MPH, THE CRUISE CONTROL DEACTIVATES ITSELF WITH NO INTERACTION FROM THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION; HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. VEHICLE SPEED CONTROL DEACTIVATED 3 TIMES WHILE IN USE. IN FEBRUARY 2006, AFTER SPEED CONTROL DEACTIVATED IT TOOK 3 TO 5 MINUTES TO TURN IT BACK ON. DEALER FOUND NO PROBLEM. IN MARCH 2006, IT DEACTIVATED ONCE. *AK
NHTSA ODI #10153150
19,000 miles · Feb 24, 2006
Power Train
I BROUGHT THIS CAR ON JANUARY 23, 2006. WHEN I BROUGHT THE CAR THE DEALERSHIP TOLD ME THAT MY FIRST PAYMENT WOULD BE ON MARCH 22,2006. HOWEVER I RECEIVED A PAYMENT REQUEST TWO WEEKS AFTER I BROUGHT THE EXPLORER. THE SALESPERSON COMPLETELY LIED TO ME. HE DIDN'T EXPLAIN ANYTHING I WANTED HIM TO. AND FOR WORSE THE EXPLORER TRANSMI…
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I BROUGHT THIS CAR ON JANUARY 23, 2006. WHEN I BROUGHT THE CAR THE DEALERSHIP TOLD ME THAT MY FIRST PAYMENT WOULD BE ON MARCH 22,2006. HOWEVER I RECEIVED A PAYMENT REQUEST TWO WEEKS AFTER I BROUGHT THE EXPLORER. THE SALESPERSON COMPLETELY LIED TO ME. HE DIDN'T EXPLAIN ANYTHING I WANTED HIM TO. AND FOR WORSE THE EXPLORER TRANSMISSION DOES NOT FUNCTION PROPERLY. WHEN I PUT THE EXPLORER IN REVERSE THE TRANSMISSION MAKE A TERRIBLE SOUND. I CONTACT THE DEALERSHIP AND THEY TOLD ME IT WASN'T THEIR PROBLEM. I WANT TO CANCEL THE PURCHASED OF THIS CAR IT IS JUST GIVING ME PROBLEMS. *NM
NHTSA ODI #10151105
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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