NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
497 reports68,000 miles · Aug 25, 2017
Fuel/propulsion System
WE'VE REPLACED THE FUEL SENSOR IN OUR 2005 FORD EXPLORER XLT TWICE IN THE PAST TWO YEARS. WE HAD 68,000 MILES WHEN WE FIRST REPLACED THE FUEL SENSOR. IT IS A COSTLY FIX. NOW, AUGUST 2017, THE FUEL SENSOR IS NOT WORKING AND OUR SERVICE ENGINE SOON LIGHT IS ON. THIS IS A SAFETY ISSUE BECAUSE WE NEVER KNOW HOW MUCH GAS WE HAVE …
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WE'VE REPLACED THE FUEL SENSOR IN OUR 2005 FORD EXPLORER XLT TWICE IN THE PAST TWO YEARS. WE HAD 68,000 MILES WHEN WE FIRST REPLACED THE FUEL SENSOR. IT IS A COSTLY FIX. NOW, AUGUST 2017, THE FUEL SENSOR IS NOT WORKING AND OUR SERVICE ENGINE SOON LIGHT IS ON. THIS IS A SAFETY ISSUE BECAUSE WE NEVER KNOW HOW MUCH GAS WE HAVE IN THE TANK. THE GAS GOES UP AND DOWN AND IS NOT RELIABLE. THE COMPUTER NEVER STATES THE CORRECT NUMBER OF MILES TILL EMPLY. I'LL BE DRIVING ALONG AND THE GAUGE GOES DOWN TO EMPTY AND THE COMPUTER STATES -------.
NHTSA ODI #11019597
Mileage unknown · Aug 25, 2017
Electrical SystemExterior LightingVehicle Speed Control
MY GAUGES GO HAYWIRE THE NEEDLES SHAKE WHILE DRIVING AND WHEN CAR IS OFF NO KEY IN IGNITION. THE LIGHTS FLASH AS WELL. CAR WILL STALL IN TRAFFIC AT A STOP, THE RPM WON'T GO ABOVE 2 EVEN WHEN HWY GOING 60 MPH. MECHANIC SAID IT'S ELECTRICAL, THE DEALER TOOK OUT TOP COUNSEL AS A WORK AROUND FOR THIS ELECTRICAL ISSUE CLAIMING IT WAS…
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MY GAUGES GO HAYWIRE THE NEEDLES SHAKE WHILE DRIVING AND WHEN CAR IS OFF NO KEY IN IGNITION. THE LIGHTS FLASH AS WELL. CAR WILL STALL IN TRAFFIC AT A STOP, THE RPM WON'T GO ABOVE 2 EVEN WHEN HWY GOING 60 MPH. MECHANIC SAID IT'S ELECTRICAL, THE DEALER TOOK OUT TOP COUNSEL AS A WORK AROUND FOR THIS ELECTRICAL ISSUE CLAIMING IT WAS NOT A RECALL.
NHTSA ODI #11019486
47,000 miles · Aug 23, 2017
Fuel/propulsion System
FUEL GAUGE DROPS TO EMPTY AFTER FILLING THE TANK UP AND STARTING IT. THE FUEL GAUGE REMAINS ON EMPTY. SERVICE ENGINE LIGHT COMES ON AND STAYS ON. IT IS UNSAFE NOT KNOWING HOW MUCH FUEL IS IN THE TANK BECAUSE YOU COULD RUN OUT OF GAS AT 70+MPH AND CAUSE A CRASH. SEARCHING THE ISSUE ONLINE BROUGHT ME TO HUNDREDS OF 2002-05 FORD EX…
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FUEL GAUGE DROPS TO EMPTY AFTER FILLING THE TANK UP AND STARTING IT. THE FUEL GAUGE REMAINS ON EMPTY. SERVICE ENGINE LIGHT COMES ON AND STAYS ON. IT IS UNSAFE NOT KNOWING HOW MUCH FUEL IS IN THE TANK BECAUSE YOU COULD RUN OUT OF GAS AT 70+MPH AND CAUSE A CRASH. SEARCHING THE ISSUE ONLINE BROUGHT ME TO HUNDREDS OF 2002-05 FORD EXPLORER OWNERS WITH THE SAME EXACT PROBLEM. FORD MOTORS SHOULD PUT OUT A RECALL FOR THIS ISSUE BECAUSE IT IS EXTREMELY DANGEROUS.
NHTSA ODI #11019251
112,000 miles · Jul 9, 2017
Structure
I HAVE A 2005 FORD EXPLORER AND UPON OPENING MY REAR TAILGATE, THE SCREWS ON THE TWO HINGES BROKE FROM THE GLASS. TTHE ONLY THING HOLDING IT HALFWAY UP IS THE HYDRAULIC POWER LIFTERS. GLAD I WAS PARKED AND NOT ON THE HIGHWAY
NHTSA ODI #11003870
160,000 miles · May 9, 2017
Unknown Or Other
WE WERE LEAVING OUR SON'S GAME AND WE OPENED THE LIFTGATE TO PUT THINGS AWAY AND WHEN WE SHUT IT THE WINDOW EXPLODED. GLASS WENT EVERYWHERE INCLUDING ON THE THIRD ROW WHERE MY DAUGHTERS ARE GETTING INTO THEIR SEATS. WE TRIED TO FIX IT AND AS THEY WERE PUTTING THE HINGES ON THE NEW WINDOW EXPLODED ALLOVER MY HUSBANDS HEAD.
NHTSA ODI #10984578
155,000 miles · Apr 17, 2017
Power Train
TRANSMISSION JUST FAILED ON THE HIGHWAY. NO FORWARD OR REVERSE GEARS. THE OCCURRENCE OF TRANSMISSION FAILURES FOR THIS VEHICLE IS EXTREMELY HIGH AND WELL DOCUMENTED. THE TRANSMISSION ON THIS VEHICLE IS UNRELIABLE AND UNSAFE BECAUSE OF POOR ENGINEERING. MY FAMILY WAS LUCK TO NOT GET REAR ENDED ON THE HIGHWAY RESULTING IN INJU…
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TRANSMISSION JUST FAILED ON THE HIGHWAY. NO FORWARD OR REVERSE GEARS. THE OCCURRENCE OF TRANSMISSION FAILURES FOR THIS VEHICLE IS EXTREMELY HIGH AND WELL DOCUMENTED. THE TRANSMISSION ON THIS VEHICLE IS UNRELIABLE AND UNSAFE BECAUSE OF POOR ENGINEERING. MY FAMILY WAS LUCK TO NOT GET REAR ENDED ON THE HIGHWAY RESULTING IN INJURY OR WORSE.
NHTSA ODI #10978821
138,000 miles · Mar 27, 2017
StructureVisibility/wiper
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS FRACTURE IN THE REAR HATCH ABOVE THE REAR WINDSHIELD WIPER AND ALL THE WAY DOWN TO THE BOTTOM OF THE HATCH. THE FAILURE ALLOWED MOISTURE TO ENTER THE DOOR. THE CONTACT WAS CONCERNED THAT THE FRACTURE WOULD CAUSE THE REAR WINDSHIELD TO SHATTER, CAUSING S…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS FRACTURE IN THE REAR HATCH ABOVE THE REAR WINDSHIELD WIPER AND ALL THE WAY DOWN TO THE BOTTOM OF THE HATCH. THE FAILURE ALLOWED MOISTURE TO ENTER THE DOOR. THE CONTACT WAS CONCERNED THAT THE FRACTURE WOULD CAUSE THE REAR WINDSHIELD TO SHATTER, CAUSING SERIOUS INJURIES OR WORSE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
NHTSA ODI #10968706
135,000 miles · Feb 15, 2017
Power Train
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE REVERSE GEAR SHIFTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAI…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE REVERSE GEAR SHIFTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
NHTSA ODI #10954812
Mileage unknown · Dec 30, 2016
Fuel/propulsion System
THROTTLES BODY ASSY. STALL OR SURGE WHILE ENTER IN TRAFFIC MAKE VERY DANGER
NHTSA ODI #10938681
133,000 miles · Dec 5, 2016
Visibility/wiper
WHILE STOPPED AT A RED LIGHT ON A RESIDENTIAL STREET, THE REAR WINDOW EXPLODED. IT APPEARS THE RIGHT REAR WINDOW HINGE HAD ROTATED OUT OF POSITION AND FRACTURED, CAUSING THE WINDOW TO BREAK. THE HYDRAULIC ARMS EXTENDED SINCE THE WINDOW WAS NO LONGER THERE TO HOLD THEM BACK, WHICH CAUSED THE LIFT GATE FRAME TO BEND, PLASTIC TO CR…
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WHILE STOPPED AT A RED LIGHT ON A RESIDENTIAL STREET, THE REAR WINDOW EXPLODED. IT APPEARS THE RIGHT REAR WINDOW HINGE HAD ROTATED OUT OF POSITION AND FRACTURED, CAUSING THE WINDOW TO BREAK. THE HYDRAULIC ARMS EXTENDED SINCE THE WINDOW WAS NO LONGER THERE TO HOLD THEM BACK, WHICH CAUSED THE LIFT GATE FRAME TO BEND, PLASTIC TO CRACK, AND ELECTRICAL WIRES TO BE EXPOSED.
NHTSA ODI #10930092
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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