NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
497 reportsMileage unknown · Aug 6, 2009
Electrical System
2005 FORD EXPLORER FUEL GAUGE MALFUNCTION: STARTED ABOUT A YEAR AGO. WAS INTERMITTENT AT FIRST, BUT IS NOW CONSTANT. FUEL GAUGE REGISTERS EMPTY UNTIL TANK IS ABOUT HALF FULL, AFTER WHICH THE GAUGE WORKS PROPERLY. SERVICE ENGINE LIGHT STAYS ON. A SCAN OF THE INTERNET INDICATES THIS IS A VERY COMMON PROBLEM AND FORD HAS NO PROGRA…
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2005 FORD EXPLORER FUEL GAUGE MALFUNCTION: STARTED ABOUT A YEAR AGO. WAS INTERMITTENT AT FIRST, BUT IS NOW CONSTANT. FUEL GAUGE REGISTERS EMPTY UNTIL TANK IS ABOUT HALF FULL, AFTER WHICH THE GAUGE WORKS PROPERLY. SERVICE ENGINE LIGHT STAYS ON. A SCAN OF THE INTERNET INDICATES THIS IS A VERY COMMON PROBLEM AND FORD HAS NO PROGRAM IN PLACE TO FIX IT. SINCE THE GAUGE IS CAUSING THE SERVICE ENGINE LIGHT TO STAY ON, THAT LIGHT CANNOT ALERT ME TO OTHER POTENTIAL FAILURES. COST TO REPAIR IS APPROXIMATELY $500+. *TR
NHTSA ODI #10279615
53,000 miles · Aug 6, 2009
Structure
THE PAINT ON MY 2005 FORD EXPLORER EDDIE BAUER EDITION IS PEELING OFF BIG CHUNKS IN NUMEROUS SPOTS ON THE ROOF. I CONTACTED FORD AND THEY TOLD ME THAT SINCE IT WAS PAST MY 3 YEAR 36,000 MILE WARRANTY THAT IT WAS UP TO ME TO GET FIXED. MY CAR HAD APPROXIMATELY 53,000 MILES ON IT WHEN I REPORTED IT. I WANT FORD TO HAVE THIS PROBLE…
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THE PAINT ON MY 2005 FORD EXPLORER EDDIE BAUER EDITION IS PEELING OFF BIG CHUNKS IN NUMEROUS SPOTS ON THE ROOF. I CONTACTED FORD AND THEY TOLD ME THAT SINCE IT WAS PAST MY 3 YEAR 36,000 MILE WARRANTY THAT IT WAS UP TO ME TO GET FIXED. MY CAR HAD APPROXIMATELY 53,000 MILES ON IT WHEN I REPORTED IT. I WANT FORD TO HAVE THIS PROBLEM FIXED. I SHOULDN'T BE HAVING TO PAY FOR ANYTHING TO BE REPAINTED ON A CAR THAT IS 4 YEARS OLD! *TR
NHTSA ODI #10279534
40,800 miles · Aug 5, 2009
Structure
TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE FORD EMBLEM WAS CRACKING ON THE REAR OF THE VEHICLE. THE CRACK BEGINS NEAR THE REAR WINDOW AND EXTENDS ALL THE WAY DOWN TO THE FORD EMBLEM. THE CONTACT WILL TAKE HER VEHICLE TO THE DEALER FOR INSPECTION. THERE WERE NO RECALLS FOR THIS ISSUE. THE FAILURE M…
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TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE FORD EMBLEM WAS CRACKING ON THE REAR OF THE VEHICLE. THE CRACK BEGINS NEAR THE REAR WINDOW AND EXTENDS ALL THE WAY DOWN TO THE FORD EMBLEM. THE CONTACT WILL TAKE HER VEHICLE TO THE DEALER FOR INSPECTION. THERE WERE NO RECALLS FOR THIS ISSUE. THE FAILURE MILEAGE WAS 40,800.
NHTSA ODI #10279514
70,000 miles · Jul 24, 2009
Fuel System, Gasoline
2005 FORD EXPLORER FUEL GAUGE MALFUNCTION: STARTED ABOUT A YEAR AGO. WAS INTERMITTENT AT FIRST, BUT IS NOW CONSTANT. FUEL GAUGE REGISTERS EMPTY UNTIL TANK IS ABOUT HALF FULL, AFTER WHICH THE GAUGE WORKS PROPERLY. SERVICE ENGINE LIGHT STAYS ON. A SCAN OF THE INTERNET INDICATES THIS IS A VERY COMMON PROBLEM AND FORD HAS NO PRO…
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2005 FORD EXPLORER FUEL GAUGE MALFUNCTION: STARTED ABOUT A YEAR AGO. WAS INTERMITTENT AT FIRST, BUT IS NOW CONSTANT. FUEL GAUGE REGISTERS EMPTY UNTIL TANK IS ABOUT HALF FULL, AFTER WHICH THE GAUGE WORKS PROPERLY. SERVICE ENGINE LIGHT STAYS ON. A SCAN OF THE INTERNET INDICATES THIS IS A VERY COMMON PROBLEM AND FORD HAS NO PROGRAM IN PLACE TO FIX IT. SINCE THE GAUGE IS CAUSING THE SERVICE ENGINE LIGHT TO STAY ON, THAT LIGHT CANNOT ALERT ME TO OTHER POTENTIAL FAILURES. COST TO REPAIR IS APPROXIMATELY $500. *TR
NHTSA ODI #10278229
29,999 miles · Jul 20, 2009
Structure
2005 FORD EXPLORER PAINT FALLS OFF. *TR
NHTSA ODI #10277406
65,000 miles · Jun 27, 2009
Vehicle Speed ControlFire
CAR WAS PARKED AND OFF OUT IN FRONT OF GARAGE, ALL DOORS LOCKED. APPROXIMATELY ONE HOUR WE NOTICED THE CAR WAS ON FIRE OUTSIDE. FIRE WAS COMING FROM INSIDE ENGINE HOOD. FIRE DEPARTMENT SHOWED UP, PUT OUT FIRE AND KICKED IN THE WINDOWS. DAMAGE WAS SEVERE AND LIFE-THREATENING; LARGE FIRE ALMOST CAUGHT THE ENTIRE APARTMENT BUIL…
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CAR WAS PARKED AND OFF OUT IN FRONT OF GARAGE, ALL DOORS LOCKED. APPROXIMATELY ONE HOUR WE NOTICED THE CAR WAS ON FIRE OUTSIDE. FIRE WAS COMING FROM INSIDE ENGINE HOOD. FIRE DEPARTMENT SHOWED UP, PUT OUT FIRE AND KICKED IN THE WINDOWS. DAMAGE WAS SEVERE AND LIFE-THREATENING; LARGE FIRE ALMOST CAUGHT THE ENTIRE APARTMENT BUILDING ON FIRE. THE FIREMAN SAID THAT THIS SEEMED DUE TO AN ELECTRICAL PROBLEM AND NOT ARSON DUE TO THE WAY THE FIRE CAME FROM THE ENGINE, ALL DOORS AND WINDOWS OF THE CAR WERE CLOSED WITH NO EVIDENCE OF BREAK-IN. THIS PROBLEM SEEMS TO BE SIMILAR TO THE RECALL FOR SCDS THE CRUISE CONTROL DEACTIVATION FORD MADE ON SUVS AND PICKUPS 1998-2002 BUT THIS OCCURRED ON A 2005 FORD EXPLORER. PLEASE HELP! PEOPLE ALMOST DIED DUE TO THIS TERRIBLE HAZARD FORD HAS NOT FIXED. *TR
NHTSA ODI #10275108
12,000 miles · May 29, 2009
Power Train
MY VEHICLE FAILS TO SHIFT FROM PARK TO REVERSE WHEN THE BRAKE IS APPLIED. THERE ARE SEVERAL CLICKS AND MULTIPLE ATTEMPTS NEED TO BE MADE BEFORE THE VEHICLE WILL SHIFT FROM PARK TO REVERSE. THIS OCCURS ALL ALMOST EVERYTIME I ATTEMPT TO PLACE THE VEHICLE IN REVERSE. MY VEHICLE ONLY HAS 12K MILES ON IT AND THIS SHOULD NOT BE HAP…
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MY VEHICLE FAILS TO SHIFT FROM PARK TO REVERSE WHEN THE BRAKE IS APPLIED. THERE ARE SEVERAL CLICKS AND MULTIPLE ATTEMPTS NEED TO BE MADE BEFORE THE VEHICLE WILL SHIFT FROM PARK TO REVERSE. THIS OCCURS ALL ALMOST EVERYTIME I ATTEMPT TO PLACE THE VEHICLE IN REVERSE. MY VEHICLE ONLY HAS 12K MILES ON IT AND THIS SHOULD NOT BE HAPPENING. *TR
NHTSA ODI #10272378
37,007 miles · May 25, 2009
Electrical System
ON THREE OCCASIONS WITHIN THE PAST THREE WEEKS, MY CAR HAS LOST ALL POWER. ON TWO OF THESE OCCASIONS, I WAS SLOWING DOWN TO MAKE A TURN IN THE ROAD AND ON THE THIRD TIME, I WAS DRIVING ON A STRAIGHT-AWAY. EACH TIME I WAS DOING LESS THAN 40 MPH. ONLY ONE TIME WAS ANYONE ELSE IN THE VEHICLE BUT IT WAS STILL VERY SCARY AND VERY UPS…
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ON THREE OCCASIONS WITHIN THE PAST THREE WEEKS, MY CAR HAS LOST ALL POWER. ON TWO OF THESE OCCASIONS, I WAS SLOWING DOWN TO MAKE A TURN IN THE ROAD AND ON THE THIRD TIME, I WAS DRIVING ON A STRAIGHT-AWAY. EACH TIME I WAS DOING LESS THAN 40 MPH. ONLY ONE TIME WAS ANYONE ELSE IN THE VEHICLE BUT IT WAS STILL VERY SCARY AND VERY UPSETTING, CONSIDERING I HAVE ONLY HAD THE VEHICLE FOR 8 MONTHS. I AM JUST AFRAID THAT THIS IS GOING TO HAPPEN WHEN I AM GOING FASTER OR IN HEAVY TRAFFIC. SO FAR, I HAVE BEEN LUCKY AND HAVE NOT BEEN IN ANY TRAFFIC WHEN THIS HAS OCCURRED. *TR
NHTSA ODI #10269892
Mileage unknown · May 20, 2009
Engine And Engine Cooling
MARCH 08 I WAS DRIVING MY 2005 FORD EXPLORER WHEN ALL OF A SUDDEN IT STARTED KNOCKING AND THEN CAME TO A COMPLETE STOP. I WAS NEVER ABLE TO START THE CAR AGAIN. I CALL FORD AND WAS TOLD THAT MY WARRANTY HAD EXPIRED AND THERE WAS NOTHING THEY COULD DO TO HELP ME. I TOOK THE EXPLORER TO THE SHOP AND WAS TOLD THAT A PART IN THE…
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MARCH 08 I WAS DRIVING MY 2005 FORD EXPLORER WHEN ALL OF A SUDDEN IT STARTED KNOCKING AND THEN CAME TO A COMPLETE STOP. I WAS NEVER ABLE TO START THE CAR AGAIN. I CALL FORD AND WAS TOLD THAT MY WARRANTY HAD EXPIRED AND THERE WAS NOTHING THEY COULD DO TO HELP ME. I TOOK THE EXPLORER TO THE SHOP AND WAS TOLD THAT A PART IN THE MOTOR HAD MALFUNCTION WHICH CAUSE DAMAGE TO THE MOTOR. AND MY ONLY OPTION WAS TO REPLACE THE MOTOR. I THEN CALL FORD AGAIN AND WAS TOLD THEY COULD NOT HELP ME. I WAS STUCK WITH A CAR THAT WAS NOT PAID FOR AND I STILL OWED FOR. MY ONLY OPTION WAS TO REPLACE THE MOTOR. I NEVER HAD A PROBLEM WITH IS TRUCK UNTIL THIS HAPPEN. *TR
NHTSA ODI #10269533
44,740 miles · May 16, 2009
Air BagsCrash
WAS TRAVELING WESTBOUND ON HWY 98 IN FLORIDA WHEN THE VEHICLE SLAMMED ON ITS BRAKES TO STOP AT THE YELLOW LIGHT, MY REACTION TIME WAS NOT ENOUGH TO STOP IN TIME TO NOT HIT HIM. I HIT THE BACK OF THE WORK VAN GOING BETWEEN 45-55 MPH. MY SEATBELT WAS FASTENED AND THE INERTIA REEL NEVER LOCKED IN. MY HEAD HIT THE STEERING WHEEL AND…
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WAS TRAVELING WESTBOUND ON HWY 98 IN FLORIDA WHEN THE VEHICLE SLAMMED ON ITS BRAKES TO STOP AT THE YELLOW LIGHT, MY REACTION TIME WAS NOT ENOUGH TO STOP IN TIME TO NOT HIT HIM. I HIT THE BACK OF THE WORK VAN GOING BETWEEN 45-55 MPH. MY SEATBELT WAS FASTENED AND THE INERTIA REEL NEVER LOCKED IN. MY HEAD HIT THE STEERING WHEEL AND THE AIRBAGS DIDN'T DEPLOY. MY FRONT BUMPER MADE SOLID IMPACT. I AM TAKING MY VEHICLE TO A SHOP ON TUESDAY TO HAVE EVERYTHING LOOKED AT AND FIXED. *TR
NHTSA ODI #10268918
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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