NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
497 reports38,000 miles · Jan 16, 2010
Structure
I HAVE A 2005 FORD EXPLORER AND NOTICED THAT THE REAR HATCH HAS A CRACK IN IT TO THE LEFT OF THE FORD EMBLEM, THE VEHICLE HAS ONLY 38,000 MILES ON IT AND I THINK THIS IS A DEFECT IN WORKMANSHIP WHICH FORD SHOULD COVER, BUT THEY WILL NOT PAY FOR REPAIRS OF IT AT ALL. FURTHER MORE I WILL NOT BUY ANOTHER FORD VEHICLE AS THE COMP…
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I HAVE A 2005 FORD EXPLORER AND NOTICED THAT THE REAR HATCH HAS A CRACK IN IT TO THE LEFT OF THE FORD EMBLEM, THE VEHICLE HAS ONLY 38,000 MILES ON IT AND I THINK THIS IS A DEFECT IN WORKMANSHIP WHICH FORD SHOULD COVER, BUT THEY WILL NOT PAY FOR REPAIRS OF IT AT ALL. FURTHER MORE I WILL NOT BUY ANOTHER FORD VEHICLE AS THE COMPANY DOES NOT STAND BEHIND THEIR PRODUCTS AT ALL. SHAME ON FORD AND THEIR CHEAP CONSTRUCTION OF MATERIALS. *TR
NHTSA ODI #10299985
40,100 miles · Dec 23, 2009
Structure
THE LAST WEEK IN NOV. 2009, I HAD BACKED MY VEHICLE INTO THE GARAGE. THE NEXT MORNING, WHEN I CAME OUTSIDE, THE FIRST THING I CAN SEE IS THE BACK OF MY VEHICLE AND A VERTICAL CRACK ON THE PANEL BETWEEN THE TOP HATCHBACK AND THE LIFTGATE. THE CRACK WAS IN THE CENTER TO THE LEFT OF THE FORD EMBLEM. THE CRACK WAS THE FULL DISTANC…
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THE LAST WEEK IN NOV. 2009, I HAD BACKED MY VEHICLE INTO THE GARAGE. THE NEXT MORNING, WHEN I CAME OUTSIDE, THE FIRST THING I CAN SEE IS THE BACK OF MY VEHICLE AND A VERTICAL CRACK ON THE PANEL BETWEEN THE TOP HATCHBACK AND THE LIFTGATE. THE CRACK WAS IN THE CENTER TO THE LEFT OF THE FORD EMBLEM. THE CRACK WAS THE FULL DISTANCE VERTICALLY OF THE PANEL. IT HAS SINCE WIDENED. I TOOK MY VEHICLE TO MY LOCAL FORD DEALERSHIP TO HAVE IT LOOKED AT WITHIN 3 DAYS OF THE INCIDENT. THE NEXT DAY, I RECEIVED A CALL THAT IT WOULD COST ME $430 TO HAVE FIXED. MY LOCAL DEALER SAID FORD WOULD NOT PAY FOR THIS INCIDENT WHICH WAS OF NO FAULT OF MY OWN. I HAVE SINCE RESEARCHED THIS PROBLEM AND FOUND OUT THAT HUNDREDS OF EXPLORER OWNERS HAVE HAD THIS HAPPEN TO THEIR VEHICLE AND FORD WON'T PAY FOR IT NOR DO A RECALL TO FIX THE PROBLEM. IT IS OBVIOUS THAT THERE IS A MANUFACTURING PROBLEM. SINCE I HAVE EXPERIENCE THIS PROBLEM, I HAVE BEEN VERY OBSERVANT OF OTHER EXPLORERS AND 1 OUT OF 3 EXPLORERS I SEE, HAS THE SAME CRACKED PANEL IN ALMOST THE EXACT SAME SPOT. SOMETIMES I SEE THE CRACK ON THE LEFT OF THE EMBLEM, SOMETIMES THE RIGHT, BUT BASICALLY ITS THE SAME VERTICAL CRACK. *TR
NHTSA ODI #10296795
Mileage unknown · Dec 10, 2009
Structure
THE PAINT ON MY 2005 FORD EXPLORER IS PEELING OFF BIG CHUNKS IN NUMEROUS SPOTS ON THE ROOF. I CONTACTED FORD AND THEY TOLD ME THAT SINCE IT WAS PAST MY 3 YEAR 36,000 MILE WARRANTY THAT IT WAS UP TO ME TO GET FIXED.I WANT FORD TO HAVE THIS PROBLEM FIXED. I SHOULDN'T BE HAVING TO PAY FOR DEFECTIVE PAINT THAT FORD IS WELL AWARE OF.…
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THE PAINT ON MY 2005 FORD EXPLORER IS PEELING OFF BIG CHUNKS IN NUMEROUS SPOTS ON THE ROOF. I CONTACTED FORD AND THEY TOLD ME THAT SINCE IT WAS PAST MY 3 YEAR 36,000 MILE WARRANTY THAT IT WAS UP TO ME TO GET FIXED.I WANT FORD TO HAVE THIS PROBLEM FIXED. I SHOULDN'T BE HAVING TO PAY FOR DEFECTIVE PAINT THAT FORD IS WELL AWARE OF. A RECALL NEEDS TO BE DONE ON FORD VEHICLE PAINT. *TR
NHTSA ODI #10295173
78,000 miles · Nov 11, 2009
Electrical System
JUST DRIVING ALONG TAKING A MILD CORNER AND MY 2005 FORD EXPLORER JUST DIED AND THE STEERING WHEEL LOCKED UP. TOOK TO THE LOCAL AUTO REPAIR AND THEY GOT TWO CODES P2104 AND P2112. WHICH HAS SOMETHING TO DO WITH THE THROTTLE ACTUATOR. AFTER SPEAKING WITH FORD LOCALLY THE PART(S) FOR THIS PROBLEM HAVE BEEN ON BACK ORDER SINCE AT L…
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JUST DRIVING ALONG TAKING A MILD CORNER AND MY 2005 FORD EXPLORER JUST DIED AND THE STEERING WHEEL LOCKED UP. TOOK TO THE LOCAL AUTO REPAIR AND THEY GOT TWO CODES P2104 AND P2112. WHICH HAS SOMETHING TO DO WITH THE THROTTLE ACTUATOR. AFTER SPEAKING WITH FORD LOCALLY THE PART(S) FOR THIS PROBLEM HAVE BEEN ON BACK ORDER SINCE AT LEAST AUGUST AND THEY ARE SAYING THEY MAY NOT BE AVAILABLE UNTIL JAN. 2010 OR LATER. *TR
NHTSA ODI #10291826
45,000 miles · Nov 10, 2009
Fuel System, GasolineService Brakes, HydraulicSteeringCrash
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHEN ATTEMPTING TO START THE VEHICLE, THE ENGINE BEGAN TO SPUTTER. SHE RESTARTED THE VEHICLE TO RESUME NORMAL VEHICLE OPERATION. ON ANOTHER OCCASION WHILE DRIVING, THE POWER STEERING AND BRAKES FAILED WITHOUT WARNING, WHICH CAUSED HER TO CRASH INTO A FENCE. THE VEHICLE WAS TAKEN TO AN I…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHEN ATTEMPTING TO START THE VEHICLE, THE ENGINE BEGAN TO SPUTTER. SHE RESTARTED THE VEHICLE TO RESUME NORMAL VEHICLE OPERATION. ON ANOTHER OCCASION WHILE DRIVING, THE POWER STEERING AND BRAKES FAILED WITHOUT WARNING, WHICH CAUSED HER TO CRASH INTO A FENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION ON TWO SEPARATE OCCASIONS. THE FAILURE WAS CONTRIBUTED TO THE FUEL SENSOR AND THROTTLE POSITION SENSOR. THE THROTTLE POSITION SENSOR WAS REPLACED. THE REPAIR DID NOT REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 80,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
NHTSA ODI #10291631
53,168 miles · Nov 5, 2009
Visibility
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE DRIVING SHE HEARD A LOUD CLANGING NOISE COMING FROM THE INSTRUMENT CONTROL PANEL. THE NEXT DAY THE VENTS WOULD ONLY RELEASE COLD AIR FROM THE VENTS. AS A CONSEQUENCE SHE COULD NOT DEFROST THE WINDOWS. HER MECHANIC STATED THAT THE HEATER BOX FAILED AND WOULD COST $800.00 TO REP…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE DRIVING SHE HEARD A LOUD CLANGING NOISE COMING FROM THE INSTRUMENT CONTROL PANEL. THE NEXT DAY THE VENTS WOULD ONLY RELEASE COLD AIR FROM THE VENTS. AS A CONSEQUENCE SHE COULD NOT DEFROST THE WINDOWS. HER MECHANIC STATED THAT THE HEATER BOX FAILED AND WOULD COST $800.00 TO REPAIR. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 53168. UPDATED12/10/09. *LJ THE REPAIR COST WAS $438.00. THE PROBLEM WAS THE BLEND DOOR ACTUATOR, WHICH WAS INDIDE THE HEATER BOX. UPDATED 12/10/09
NHTSA ODI #10291150
52,287 miles · Oct 30, 2009
Vehicle Speed ControlCrash
TL*THE CONTACT OWNS A 2005 FORD EXPLORER XLT. WHILE DRIVING IN REVERSE OUT OF A PARKING SPACE SHE LIGHTLY PLACED HER FEET ON THE ACCELERATOR PEDAL AND SUDDENLY THE VEHICLE ACCELERATED AND CRASHED INTO A PARKED VEHICLE. THE PARKED VEHICLE WAS PUSHED INTO TWO OTHER PARKED VEHICLES. SHE STATED THAT HER VEHICLE DOES NOT HAVE FLOOR M…
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TL*THE CONTACT OWNS A 2005 FORD EXPLORER XLT. WHILE DRIVING IN REVERSE OUT OF A PARKING SPACE SHE LIGHTLY PLACED HER FEET ON THE ACCELERATOR PEDAL AND SUDDENLY THE VEHICLE ACCELERATED AND CRASHED INTO A PARKED VEHICLE. THE PARKED VEHICLE WAS PUSHED INTO TWO OTHER PARKED VEHICLES. SHE STATED THAT HER VEHICLE DOES NOT HAVE FLOOR MATS. THERE WERE NO INJURIES. THE INSURANCE COMPANY WILL INVESTIGATE THE FAILURE. THE VEHICLE'S BODY WAS REPAIRED. THE POLICE REPORT NUMBER IS 09-19790. THE CURRENT AND THE FAILURE MILEAGES WERE 52,287. UPDATED 11/18/09.LJ UPDATED 11/19/09
NHTSA ODI #10290412
32,000 miles · Oct 28, 2009
Structure
I NOTICED ONE DAY THAT THE PANEL BELOW MY REAR WINDOW WAS CRACKED. IT'S LIKE IT JUST MAGICALLY APPEARED OVERNIGHT! THE THING IS A TERRIBLE EYESORE, AND I'M SO TIRED OF FORD REFUSING TO REPAIR WHAT IS CLEARLY A DEFECT. *TR
NHTSA ODI #10290124
62,300 miles · Oct 20, 2009
Service Brakes, HydraulicVehicle Speed Control
VEHICLE: 2005 FORD EXPLORER; MILEAGE 62,300; SYSTEM MALFUNCTION INDICATING SERVICE WAS NEEDED; DIAGNOSTIC CODES INDICATE THE BRAKE PRESSURE SWITCH FOR DEACTIVATION OF SPEED CONTROL NEEDS REPLACED. CURRENT NHTSA/FORD RECALL DOES NOT APPLY TO 2005 MODEL YEAR VEHICLES. CALL TO FORD CUSTOMER SERVICE CENTER INDICATES LACK OF INTE…
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VEHICLE: 2005 FORD EXPLORER; MILEAGE 62,300; SYSTEM MALFUNCTION INDICATING SERVICE WAS NEEDED; DIAGNOSTIC CODES INDICATE THE BRAKE PRESSURE SWITCH FOR DEACTIVATION OF SPEED CONTROL NEEDS REPLACED. CURRENT NHTSA/FORD RECALL DOES NOT APPLY TO 2005 MODEL YEAR VEHICLES. CALL TO FORD CUSTOMER SERVICE CENTER INDICATES LACK OF INTEREST IN PROBLEM. *TR
NHTSA ODI #10289082
52,250 miles · Oct 17, 2009
Structure
10/1/09 NOTICED PAINT WAS BUBBLING UP AND PEELING OFF THE ROOF OF MY VEHICLE. BROUGHT VEHICLE TO DEALER WHO REFUSED TO REPAIR IT SINCE VEHICLE WAS OUT OF WARRANTY. JUDGING BY WHAT I'VE READ ON THE INTERNET PLENTY OF FORD OWNERS HAVE THE SAME PROBLEM AND FORD MOTOR CO. REFUSES TO FIX IT. PAINT SHOULD NOT FAIL ON BRAND NEW VEHI…
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10/1/09 NOTICED PAINT WAS BUBBLING UP AND PEELING OFF THE ROOF OF MY VEHICLE. BROUGHT VEHICLE TO DEALER WHO REFUSED TO REPAIR IT SINCE VEHICLE WAS OUT OF WARRANTY. JUDGING BY WHAT I'VE READ ON THE INTERNET PLENTY OF FORD OWNERS HAVE THE SAME PROBLEM AND FORD MOTOR CO. REFUSES TO FIX IT. PAINT SHOULD NOT FAIL ON BRAND NEW VEHICLES AFTER FOUR YEARS. ONCE AGAIN THE CONSUMER GETS NO SATISFACTION. *TR
NHTSA ODI #10288788
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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