Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
7425–50K
11450–75K
10275–100K
73100–150K
25150K+
430 reports with mileage · 67 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 151 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
22 crash reports6 fire reports13 injury reports
What owners actually said
497 reports
65,000 miles · Sep 12, 2014
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER NEEDED TO BE REPLACED. THE VEHIC…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
NHTSA ODI #10632875
134,000 miles · Sep 5, 2014
Structure
REAR WIDOW IS ALSO A HATCH. THE HATCH HAS A FRACTURE IN THE CENTER OF WHERE THE HATCH SECURES ITSELF TO THE FRAME. THE HATCH WILL NOT CLOSE PROPERLY AND NEEDS TO BE PHYSICALLY MANIPULATED AT AN ANGLE TO BE SECURED. *TR
NHTSA ODI #10630965
134,000 miles · Sep 5, 2014
Electrical System
ELECTRIC WINDOWS WON'T WORK. ALL FUSES ARE WORKING. SOME WIRES THAT GO FROM THE VEHICLE FRAME TO THE DRIVERS SIDE DOOR ARE SEVERED AND MELTED. THE WIRES ARE IN A PROTECTIVE RUBBER BOOT THAT IS BETWEEN VEHICLE FRAME AND DOOR. *TR
NHTSA ODI #10630956
120,000 miles · Sep 4, 2014
Engine
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE TRACTION CONTROL WARNING LIGHT REMAINED ILLUMINATED. IN ADDITION, THE CONTACT MENTIONED THAT THERE WAS A REDUCTION IN ENGINE POWER. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE TRACTION CONTROL WARNING LIGHT REMAINED ILLUMINATED. IN ADDITION, THE CONTACT MENTIONED THAT THERE WAS A REDUCTION IN ENGINE POWER. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10630608
56,000 miles · Aug 31, 2014
Structure
THE PLASTIC BRACKET THAT HOLDS UP THE OVERHEAD CONTROL CONSOLE BETWEEN THE DRIVE AND PASSENGER AND RIGHT NEXT TO THE REAR VIEW MIRROR BROKE AND THE ENTIRE CONSOLE FELL WHILE THE CAR WAS OFF AND PARKED WITH NO ONE IN THE CAR. THE CONSOLE DROPPED AND BLOCKED THE REAR VIEW MIRROR. HAD I BEEN DRIVING IT WOULD HAVE BEEN A SHOCK AND C…
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THE PLASTIC BRACKET THAT HOLDS UP THE OVERHEAD CONTROL CONSOLE BETWEEN THE DRIVE AND PASSENGER AND RIGHT NEXT TO THE REAR VIEW MIRROR BROKE AND THE ENTIRE CONSOLE FELL WHILE THE CAR WAS OFF AND PARKED WITH NO ONE IN THE CAR. THE CONSOLE DROPPED AND BLOCKED THE REAR VIEW MIRROR. HAD I BEEN DRIVING IT WOULD HAVE BEEN A SHOCK AND CAUSED ME NOT TO USE MY REAR VIEW MIRROR. WHEN I WENT TO REMOVE THE BRACKET TO GET A REPLACEMENT I FOUND IT WAS SUPER BRITTLE AND FALLING APART. IT BROKE INTO A FEW PIECES WHILE JUST HOLDING IT. IT CLEARLY WAS NOT STRUCTURALLY SOUND. IF THIS INTERIOR AND HIDDEN PLASTIC PART THAT WAS NOT SUBJECT TO ANY PASSENGER INTERACTION OR SUN EXPOSURE IS DISINTEGRATING WHAT ABOUT OTHER PARTS OF THE CAR. I SEE LOTS OF PLASTIC PARTS FAILURE COMPLAINTS FOR FORD EXPLORER. IS THE PLASTIC THEY USED DEFECTIVE OR ARE CAR PARTS LIKE THIS BRACKET IN FORD PRODUCTS SUPPOSED TO SELF DESTRUCT? *TR
NHTSA ODI #10629719
Mileage unknown · Jul 20, 2014
Structure
I HAVE A 2005 EXPLORER XLT AND I ALSO HAVE A LARGE CRACK DOWN THE PANEL BELOW THE BACK WINDOW. WHICH HAS LED TO WATER SEEPING INTO MY BACK WIPER MOTOR CAUSING ME TO REPLACE IT FREQUENTLY. WHICH REPLACING THIS IS NOT CHEAP.THIS IS CERTAINLY AN ISSUE THAT NEEDS TO BE ADDRESSED DUE TO THERE ARE MANY OF THE EXACT SAME COMPLAINTS. …
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I HAVE A 2005 EXPLORER XLT AND I ALSO HAVE A LARGE CRACK DOWN THE PANEL BELOW THE BACK WINDOW. WHICH HAS LED TO WATER SEEPING INTO MY BACK WIPER MOTOR CAUSING ME TO REPLACE IT FREQUENTLY. WHICH REPLACING THIS IS NOT CHEAP.THIS IS CERTAINLY AN ISSUE THAT NEEDS TO BE ADDRESSED DUE TO THERE ARE MANY OF THE EXACT SAME COMPLAINTS. ALSO THE BRACKETS THAT HOLD ON MY BACK WINDOW CAME OFF/BROKE. WE WERE LEAVING FOR VACATION AND THE WHOLE WINDOW WAS IN MY HAND WHEN I WENT TO CLOSE IT. I AM A FORD LOVER THROUGH AND THROUGH AND WOULD JUST LIKE THESE PROBLEMS THAT NUMEROUS PEOPLE ARE HAVING CORRECTED . THANK YOU FOR YOUR TIME! *TR
NHTSA ODI #10614777
100,835 miles · Jul 9, 2014
Structure
I AM ANOTHER VERY ANNOYED OWNER OF A 2002-2005 FORD EXPLORER WITH A CRACKED REAR PANEL. FROM WHAT I CAN TELL, THIS AFFECTS NEARLY 100% OF ALL EXPLORERS OF THOSE MODEL YEARS AND IT IS RIDICULOUS THAT FORD HAS NOT ISSUED A RECALL NOTICE FOR THIS DEFECT. *TR
NHTSA ODI #10609321
86,960 miles · Jul 2, 2014
Structure
I WENT OUT TO MY 2005 FORD EDDIE BAUER EXPLORER TO REMOVE ITEMS INSIDE BACK CARGO AREA AND NOTICED THAT THE PLASTIC TAILGATE PANEL BELOW THE REAR WINDOW HAD VERTICALLY CRACKED ALL THE WAY DOWN AND THROUGH THE WHOLE PIECE. THERE WAS NO PHYSICAL EVIDENCE TO SHOW CAUSE FOR THE SPONTANEOUS WIDE CRACK. THE CAR HAS BEEN WELL CARED FO…
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I WENT OUT TO MY 2005 FORD EDDIE BAUER EXPLORER TO REMOVE ITEMS INSIDE BACK CARGO AREA AND NOTICED THAT THE PLASTIC TAILGATE PANEL BELOW THE REAR WINDOW HAD VERTICALLY CRACKED ALL THE WAY DOWN AND THROUGH THE WHOLE PIECE. THERE WAS NO PHYSICAL EVIDENCE TO SHOW CAUSE FOR THE SPONTANEOUS WIDE CRACK. THE CAR HAS BEEN WELL CARED FOR. PARKED DAILY IN GARAGE AND NOT EVEN DRIVEN DAILY. I AM EXTREMELY CONCERNED THAT THE GLASS WINDOW PANEL MIGHT BE COMPROMISED AND COULD CAUSE DEADLY DAMAGE TO PASSENGERS IN MY CAR OR OTHERS ON THE ROAD BEHIND ME SHOULD IT COME LOOSE OR SHATTER, INCLUDING THE CHANCE THAT THE BACK WINDSHIELD WIPER COULD COME UNATTACHED AND ALSO FLY OFF INTO THE WINDOW OF A VEHICLE BEHIND ME. I HAVE JUST RESEARCHED THIS PROBLEM AND HAVE FOUND HUNDREDS OF OTHER OWNERS WHO HAVE HAD THE SAME SPONTANEOUS CRACKING AND HAVE FILED COMPLAINTS. SOMETHING MUST BE DONE. THIS IS AN EXTREME SAFETY ISSUE. *TR
NHTSA ODI #10607918
92,210 miles · Jun 12, 2014
StructureVisibility
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT A CRACK DEVELOPED ACROSS THE FULL LENGTH OF THE HATCH BACK DOOR. THE GLASS OF THE HATCH BACK DOOR ALSO SHATTERED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NO…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT A CRACK DEVELOPED ACROSS THE FULL LENGTH OF THE HATCH BACK DOOR. THE GLASS OF THE HATCH BACK DOOR ALSO SHATTERED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 92,210.
NHTSA ODI #10597863
69,000 miles · Jun 3, 2014
Engine
MY SON WAS DRIVING HOME AT APPROXIMATELY 35 MPH AT 10:30 PM AND THE VEHICLE SHUT OFF COMPLETELY. HE WAS ABLE TO RE-START IT. THERE WERE NO MAINTENANCE LIGHTS ON. I BOUGHT THIS CAR FOR MY TEENAGE SON IN APRIL 2014 AND THIS IS THE 3RD TIME IT HAS HAPPENED TO HIM. A MECHANIC CHECKED IT OUT, BUT COULD NOT FIND ANYTHING WRONG WIT…
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MY SON WAS DRIVING HOME AT APPROXIMATELY 35 MPH AT 10:30 PM AND THE VEHICLE SHUT OFF COMPLETELY. HE WAS ABLE TO RE-START IT. THERE WERE NO MAINTENANCE LIGHTS ON. I BOUGHT THIS CAR FOR MY TEENAGE SON IN APRIL 2014 AND THIS IS THE 3RD TIME IT HAS HAPPENED TO HIM. A MECHANIC CHECKED IT OUT, BUT COULD NOT FIND ANYTHING WRONG WITH THE CAR. NOT SURE WHAT TO DO NOW, AND MY SON IS LEAVING FOR COLLEGE IN AUGUST AND DRIVING HIS VEHICLE. *TR
NHTSA ODI #10595766
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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