THE PAINT ON MY 2005 FORD EXPLORER IS PEELING OFF BIG CHUNKS IN NUMEROUS SPOTS ON THE ROOF. I CONTACTED FORD AND THEY TOLD ME THAT SINCE IT WAS PAST MY 3 YEAR 36,000 MILE WARRANTY THAT IT WAS UP TO ME TO GET FIXED.I WANT FORD TO HAVE THIS PROBLEM FIXED. I SHOULDN'T BE HAVING TO PAY FOR DEFECTIVE PAINT THAT FORD IS WELL AWARE OF.…
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THE PAINT ON MY 2005 FORD EXPLORER IS PEELING OFF BIG CHUNKS IN NUMEROUS SPOTS ON THE ROOF. I CONTACTED FORD AND THEY TOLD ME THAT SINCE IT WAS PAST MY 3 YEAR 36,000 MILE WARRANTY THAT IT WAS UP TO ME TO GET FIXED.I WANT FORD TO HAVE THIS PROBLEM FIXED. I SHOULDN'T BE HAVING TO PAY FOR DEFECTIVE PAINT THAT FORD IS WELL AWARE OF. A RECALL NEEDS TO BE DONE ON FORD VEHICLE PAINT. *TR
NHTSA ODI #10295173
32,000 miles · Oct 28, 2009
Structure
I NOTICED ONE DAY THAT THE PANEL BELOW MY REAR WINDOW WAS CRACKED. IT'S LIKE IT JUST MAGICALLY APPEARED OVERNIGHT! THE THING IS A TERRIBLE EYESORE, AND I'M SO TIRED OF FORD REFUSING TO REPAIR WHAT IS CLEARLY A DEFECT. *TR
NHTSA ODI #10290124
52,250 miles · Oct 17, 2009
Structure
10/1/09 NOTICED PAINT WAS BUBBLING UP AND PEELING OFF THE ROOF OF MY VEHICLE. BROUGHT VEHICLE TO DEALER WHO REFUSED TO REPAIR IT SINCE VEHICLE WAS OUT OF WARRANTY. JUDGING BY WHAT I'VE READ ON THE INTERNET PLENTY OF FORD OWNERS HAVE THE SAME PROBLEM AND FORD MOTOR CO. REFUSES TO FIX IT. PAINT SHOULD NOT FAIL ON BRAND NEW VEHI…
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10/1/09 NOTICED PAINT WAS BUBBLING UP AND PEELING OFF THE ROOF OF MY VEHICLE. BROUGHT VEHICLE TO DEALER WHO REFUSED TO REPAIR IT SINCE VEHICLE WAS OUT OF WARRANTY. JUDGING BY WHAT I'VE READ ON THE INTERNET PLENTY OF FORD OWNERS HAVE THE SAME PROBLEM AND FORD MOTOR CO. REFUSES TO FIX IT. PAINT SHOULD NOT FAIL ON BRAND NEW VEHICLES AFTER FOUR YEARS. ONCE AGAIN THE CONSUMER GETS NO SATISFACTION. *TR
NHTSA ODI #10288788
40,000 miles · Aug 12, 2009
Structure
HAVE A 2005 FORD EXPLORER THAT JUST WENT OUT OF WARRANTY AND THE BACK TAILGATE AREA CRACKED BY THE FORD APPLIQUE. FORD WILL NOT EXTEND ANY GOODWILL REPAIRS AND CLAIMS IT IS NOT A DESIGN FLAW. I HAVE SEEN THOUSANDS OF POSTS ON JUST ONE WEBSITE WHERE OTHERS REPORT THE SAME PROBLEM AND SAME RESPONSE FROM FORD. THERE WAS NOT DAMA…
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HAVE A 2005 FORD EXPLORER THAT JUST WENT OUT OF WARRANTY AND THE BACK TAILGATE AREA CRACKED BY THE FORD APPLIQUE. FORD WILL NOT EXTEND ANY GOODWILL REPAIRS AND CLAIMS IT IS NOT A DESIGN FLAW. I HAVE SEEN THOUSANDS OF POSTS ON JUST ONE WEBSITE WHERE OTHERS REPORT THE SAME PROBLEM AND SAME RESPONSE FROM FORD. THERE WAS NOT DAMAGE OR EVENT TO THE TAILGATE TO CAUSE THE CRACK. JUST OCCURRED ONE VERY HOT DAY WHILE PARKED IN THE HEAT. CONTACTED AN AUTO REPAIR SHOP TO GET A QUOTE AND THEY STATED THAT THEY SEE THIS ALL THE TIME AND THEY CAN'T BELIEVE FORD DOESN'T HAVE A RECALL ON THIS PROBLEM. *TR
NHTSA ODI #10280246
53,000 miles · Aug 6, 2009
Structure
THE PAINT ON MY 2005 FORD EXPLORER EDDIE BAUER EDITION IS PEELING OFF BIG CHUNKS IN NUMEROUS SPOTS ON THE ROOF. I CONTACTED FORD AND THEY TOLD ME THAT SINCE IT WAS PAST MY 3 YEAR 36,000 MILE WARRANTY THAT IT WAS UP TO ME TO GET FIXED. MY CAR HAD APPROXIMATELY 53,000 MILES ON IT WHEN I REPORTED IT. I WANT FORD TO HAVE THIS PROBLE…
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THE PAINT ON MY 2005 FORD EXPLORER EDDIE BAUER EDITION IS PEELING OFF BIG CHUNKS IN NUMEROUS SPOTS ON THE ROOF. I CONTACTED FORD AND THEY TOLD ME THAT SINCE IT WAS PAST MY 3 YEAR 36,000 MILE WARRANTY THAT IT WAS UP TO ME TO GET FIXED. MY CAR HAD APPROXIMATELY 53,000 MILES ON IT WHEN I REPORTED IT. I WANT FORD TO HAVE THIS PROBLEM FIXED. I SHOULDN'T BE HAVING TO PAY FOR ANYTHING TO BE REPAINTED ON A CAR THAT IS 4 YEARS OLD! *TR
NHTSA ODI #10279534
40,800 miles · Aug 5, 2009
Structure
TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE FORD EMBLEM WAS CRACKING ON THE REAR OF THE VEHICLE. THE CRACK BEGINS NEAR THE REAR WINDOW AND EXTENDS ALL THE WAY DOWN TO THE FORD EMBLEM. THE CONTACT WILL TAKE HER VEHICLE TO THE DEALER FOR INSPECTION. THERE WERE NO RECALLS FOR THIS ISSUE. THE FAILURE M…
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TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE FORD EMBLEM WAS CRACKING ON THE REAR OF THE VEHICLE. THE CRACK BEGINS NEAR THE REAR WINDOW AND EXTENDS ALL THE WAY DOWN TO THE FORD EMBLEM. THE CONTACT WILL TAKE HER VEHICLE TO THE DEALER FOR INSPECTION. THERE WERE NO RECALLS FOR THIS ISSUE. THE FAILURE MILEAGE WAS 40,800.
NHTSA ODI #10279514
29,999 miles · Jul 20, 2009
Structure
2005 FORD EXPLORER PAINT FALLS OFF. *TR
NHTSA ODI #10277406
40,600 miles · Jul 21, 2008
Structure
PAINT IS PEELING AND CHIPPING OFF ALONG TOP OF ROOF NEAR FRONT AND REAR. FORD SAYS THIS HAPPENS A LOT. THEY SAY I AM OUT OF WARRANTY, EVEN THOUGH EVIDENT THAT THIS HAS BEEN OCCURRING A LOT LONGER TO MY CAR. *TR
NHTSA ODI #10235172
63,000 miles · Jul 18, 2008
Structure
TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE PAINT IS PEELING OFF THE ROOF OF THE VEHICLE. WHEN THE CONTACT TOOK HER VEHICLE TO THE DEALER, SHE WAS INFORMED THAT THEY WOULD NOT COVER THE REPAIR COSTS BECAUSE THE VEHICLE HAD OVER 63,000 MILES. FORD ONLY COVERS THE PAINT JOB IF THE VEHICLE HAS LESS THAN 12,000 MILES. THE CURR…
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TL*THE CONTACT OWNS A 2005 FORD EXPLORER. THE PAINT IS PEELING OFF THE ROOF OF THE VEHICLE. WHEN THE CONTACT TOOK HER VEHICLE TO THE DEALER, SHE WAS INFORMED THAT THEY WOULD NOT COVER THE REPAIR COSTS BECAUSE THE VEHICLE HAD OVER 63,000 MILES. FORD ONLY COVERS THE PAINT JOB IF THE VEHICLE HAS LESS THAN 12,000 MILES. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
NHTSA ODI #10234831
Mileage unknown · Aug 22, 2006
Structure
I PURCHASED A 2005 FORD EXPLORER LIMITED FROM A FORD DEALERSHIP IN THE SPRING OF 2006. THE VEHICLE WAS A LEASE RETURN. AFTER DRIVING THE VEHICLE I NOTICED A VIBRATION IN THE FLOORBOARD AND IN THE GAS PEDAL. I E-MAILED FORD CONCERNING THIS AND THEY SENT ME TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE FOR THE CORRECTIVE ACTION…
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I PURCHASED A 2005 FORD EXPLORER LIMITED FROM A FORD DEALERSHIP IN THE SPRING OF 2006. THE VEHICLE WAS A LEASE RETURN. AFTER DRIVING THE VEHICLE I NOTICED A VIBRATION IN THE FLOORBOARD AND IN THE GAS PEDAL. I E-MAILED FORD CONCERNING THIS AND THEY SENT ME TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE FOR THE CORRECTIVE ACTION. I'VE BEEN BACK AND FORTH TO THE DEALERSHIP APPOX 8 TIMES FOR THE SAME PROBLEM AND NO RESOLUTION HAS BEEN FOUND. I CONTACTED FORD A COUPLE OF MORE TIMES AND I STILL HAVEN'T GOTTEN THE PROBLEM RESOLVED. IN THE MEANTIME THIS VIBRATION GIVES ME BACK AND HEADACHES AND NUMBNESS IN MY FEET AND I CAN NO LONGER DRIVE THE VEHICLE BECAUSE OF THE ADVERSE AFFECTS IT HAS ON ME. WHAT MORE CAN I DO? MCLEAN FORD-MERCURY HAVE BEEN GREAT THROUGH OUT THIS WHOLE ORDEAL. THEY'VE DONE MORE THAN MOST DEALERSHIPS WOULD DO AND HAVE BEEN SUPER. UNFORTUNATELY I CAN'T SAY THE SAME FOR FORD. I'M REALLY DISAPPOINTED AND DISSATISFIED WITH THEIR SERVICE. *NM
NHTSA ODI #10166238
Official recalls
0
No recalls in this snapshot.
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NHTSA investigations
2
EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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