NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
99 reportsClear category filter93,434 miles · Nov 9, 2022
Power Train
The contact owns a 2005 Ford Explorer. The contact stated that on several occasions while attempting to shift into reverse, the vehicle jerked backwards while the brake pedal was depressed. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repai…
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The contact owns a 2005 Ford Explorer. The contact stated that on several occasions while attempting to shift into reverse, the vehicle jerked backwards while the brake pedal was depressed. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 93,434.
NHTSA ODI #11492889
Mileage unknown · Oct 23, 2021
Power Train
I sitting on a incline put it in reverse and started backing up and the transmission just let loose and started rolling forward it's done this several times and sometimes it want back up at all even on level ground had it checked it was full of fluid but done a fluid and filter changed. And it still doesn't back up at times or w…
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I sitting on a incline put it in reverse and started backing up and the transmission just let loose and started rolling forward it's done this several times and sometimes it want back up at all even on level ground had it checked it was full of fluid but done a fluid and filter changed. And it still doesn't back up at times or when backing it stops backing and will go forward drifting
NHTSA ODI #11437921
80,000 miles · May 3, 2018
Power Train
FROM PARK, DELAY FROM 1 TO 7 SECONDS FOR ENGAGEMENT FOR REVERSE (AUTOMATIC TRANS), WORSE IN WARM WEATHER. SERIOUS SAFETY ISSUE, AS YOU MAY PRESS ON GAS THINKING YOU'RE IN REVERSE, AND THEN ACCELERATE!! HEARD 1ST HAND FROM FORD DEALER THIS IS WELL KNOWN, AND SOMETIMES SEVERE. SOMETHING WITH SOLENOID PACK? HAPPENS OFTEN!
NHTSA ODI #11091555
87,000 miles · Nov 18, 2017
Electrical SystemPower Train
MY EXPLORER TRANSMISSION JUST STOPPED WORKING GOING DOWN THE HIGHWAY, ALMOST GOT HIT BY A TRUCK. ELECTRICAL SYSTEM KEPT GOING IN AND OUT. CHECKED WITH A FORD DEALERSHIP THEY SAID IT WAS A COMMON PROBLEM WITH EXPLORERS AND THERE WAS NO RECALL. I CHECKED ONLINE AND THERE WAS OVER 10,000 COMPLAINTS MADE. I AM IN THE MILITARY HAVE 1…
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MY EXPLORER TRANSMISSION JUST STOPPED WORKING GOING DOWN THE HIGHWAY, ALMOST GOT HIT BY A TRUCK. ELECTRICAL SYSTEM KEPT GOING IN AND OUT. CHECKED WITH A FORD DEALERSHIP THEY SAID IT WAS A COMMON PROBLEM WITH EXPLORERS AND THERE WAS NO RECALL. I CHECKED ONLINE AND THERE WAS OVER 10,000 COMPLAINTS MADE. I AM IN THE MILITARY HAVE 14 COMBAT TOURS, AND COME HOME TO HAVE MY LIFE PUT IN DANGER AGAIN ON SOMETHING THAT YOU ALL KNOW ABOUT. WHEN ARE YOU GOING TO STEP IN?
NHTSA ODI #11047135
155,000 miles · Apr 17, 2017
Power Train
TRANSMISSION JUST FAILED ON THE HIGHWAY. NO FORWARD OR REVERSE GEARS. THE OCCURRENCE OF TRANSMISSION FAILURES FOR THIS VEHICLE IS EXTREMELY HIGH AND WELL DOCUMENTED. THE TRANSMISSION ON THIS VEHICLE IS UNRELIABLE AND UNSAFE BECAUSE OF POOR ENGINEERING. MY FAMILY WAS LUCK TO NOT GET REAR ENDED ON THE HIGHWAY RESULTING IN INJU…
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TRANSMISSION JUST FAILED ON THE HIGHWAY. NO FORWARD OR REVERSE GEARS. THE OCCURRENCE OF TRANSMISSION FAILURES FOR THIS VEHICLE IS EXTREMELY HIGH AND WELL DOCUMENTED. THE TRANSMISSION ON THIS VEHICLE IS UNRELIABLE AND UNSAFE BECAUSE OF POOR ENGINEERING. MY FAMILY WAS LUCK TO NOT GET REAR ENDED ON THE HIGHWAY RESULTING IN INJURY OR WORSE.
NHTSA ODI #10978821
135,000 miles · Feb 15, 2017
Power Train
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE REVERSE GEAR SHIFTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAI…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE REVERSE GEAR SHIFTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
NHTSA ODI #10954812
142,000 miles · Nov 4, 2016
Power Train
THE GEAR SHIFTER/LEVER BROKE OFF INTO MY HAND WHEN ATTEMPTING TO SHIFT FROM PARK TO REVERSE. THE GEAR SHIFTER/LEVER BROKE AT THE BASE, INSIDE THE STEERING COLUMN. THE BROKEN PART SEEMS TO BE A CAST METAL PART, THAT THE GEAR SHIFTER/LEVER ROTATES TO CHANGE GEARS. THE FRACTURE SURFACE APPEARS ROUGH -- IT IS NOT CLEAN. FORTUNATELY …
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THE GEAR SHIFTER/LEVER BROKE OFF INTO MY HAND WHEN ATTEMPTING TO SHIFT FROM PARK TO REVERSE. THE GEAR SHIFTER/LEVER BROKE AT THE BASE, INSIDE THE STEERING COLUMN. THE BROKEN PART SEEMS TO BE A CAST METAL PART, THAT THE GEAR SHIFTER/LEVER ROTATES TO CHANGE GEARS. THE FRACTURE SURFACE APPEARS ROUGH -- IT IS NOT CLEAN. FORTUNATELY THE CAR IS STUCK IN PARK, NOT ANOTHER GEAR, AND IN A SAFE PLACE (PARKING GARAGE). SHOULD THIS HAVE HAPPENED WHEN IN ANY OTHER GEAR I WOULD HAVE TO TURN OFF THE CAR IN THAT GEAR, IF I HAD ENOUGH ROOM TO MANEUVER THE CAR TO A SAFE PLACE. OTHERWISE IT WOULD JUST HAVE TO SIT WHEREVER IT WAS LEFT, NO MATTER HOW INCONVENIENT TO OTHER DRIVERS. I CALLED FORD AND THEY STATE THIS IS NOT A DOCUMENTED ISSUE, THEREFORE NO RECALL OR REIMBURSEMENT IS AVAILABLE. HOWEVER, AN INTERNET SEARCH REVEALS THIS IS HAS HAPPENED TO MANY PEOPLE, WITH PICTURES OF THE SAME EXACT BREAK POINT THAT I HAVE EXPERIENCED. ALSO, THERE ARE AFTER-MARKET REPLACEMENT PARTS FOR THIS EXACT PART, FURTHER HINTING THIS IS A KNOWN PROBLEM.
NHTSA ODI #10924209
93,434 miles · Nov 2, 2016
Power Train
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE ATTEMPTING TO REVERSE, THE VEHICLE SUDDENLY JERKED BACKWARDS WHILE THE BRAKES WERE APPLIED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ISSUE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DI…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE ATTEMPTING TO REVERSE, THE VEHICLE SUDDENLY JERKED BACKWARDS WHILE THE BRAKES WERE APPLIED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ISSUE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 93,434. *TT UPDATED 7/2/18*JB *TR
NHTSA ODI #10923913
110,000 miles · Nov 2, 2016
EnginePower TrainService Brakes
VEHICLE ENGINE WHILE TRAVELING, GENERALLY AT HIGH RATES OF SPEED GREATER THAN 40MPH, WILL RANDOMLY TURN OFF. THERE ARE NO WARNING LIGHTS, NO INDICATION ON THE INSTRUMENT PANEL. THE ENGINE JUST TURNS OFF. THE ONLY WAY OF KNOWING IS ONCE THE GAS PEDAL IS DEPRESSED TO INCREASE SPEED AND THEN REALIZED THE CAR HAD TURNED OFF. THIS I…
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VEHICLE ENGINE WHILE TRAVELING, GENERALLY AT HIGH RATES OF SPEED GREATER THAN 40MPH, WILL RANDOMLY TURN OFF. THERE ARE NO WARNING LIGHTS, NO INDICATION ON THE INSTRUMENT PANEL. THE ENGINE JUST TURNS OFF. THE ONLY WAY OF KNOWING IS ONCE THE GAS PEDAL IS DEPRESSED TO INCREASE SPEED AND THEN REALIZED THE CAR HAD TURNED OFF. THIS IS HAPPENING MORE FREQUENTLY. I HAD TO BY A NEW CAR. EXPLORER JUST SITS IN THE DRIVEWAY. THIS HAPPEN RANDOMLY WITH NO NOTICE AND GENERALLY WHILE TRAVELING AT SPEEDS ABOVE 40 MPH
NHTSA ODI #10923761
69,000 miles · May 31, 2016
Power Train
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT RANDOMLY FLASHED AND THE VEHICLE SHOOK AND JERKED VIOLENTLY AT ANY RATE OF SPEED. THE FAILURE OCCURRED FOR MONTHS. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTI…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT RANDOMLY FLASHED AND THE VEHICLE SHOOK AND JERKED VIOLENTLY AT ANY RATE OF SPEED. THE FAILURE OCCURRED FOR MONTHS. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
NHTSA ODI #10871550
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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