NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
40 reportsClear category filter25,800 miles · Oct 25, 2008
Fuel System, Gasoline
LAST YEAR THE FUEL GAUGE BEGAN HAVING INTERMITTENT FAILURES, AND WOULD NOT READ OUT THE CORRECT AMOUNT OF FUEL IN THE TANK. NOTIFIED THE DEALER, WHO SUPPOSEDLY REPROGRAMMED THE PCM IN THE VEHICLE. AFTER THE VEHICLE WAS OUT OF WARRANTY COVERAGE, THE FUEL GAUGE BEGAN MALFUNCTIONING AGAIN. I HAVE SPOKEN WITH OTHER EXPLORER OWNERS W…
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LAST YEAR THE FUEL GAUGE BEGAN HAVING INTERMITTENT FAILURES, AND WOULD NOT READ OUT THE CORRECT AMOUNT OF FUEL IN THE TANK. NOTIFIED THE DEALER, WHO SUPPOSEDLY REPROGRAMMED THE PCM IN THE VEHICLE. AFTER THE VEHICLE WAS OUT OF WARRANTY COVERAGE, THE FUEL GAUGE BEGAN MALFUNCTIONING AGAIN. I HAVE SPOKEN WITH OTHER EXPLORER OWNERS WHO HAVE HAD THE SAME PROBLEM, EVEN AFTER THE DEALER HAS REPLACED HUNDREDS OF DOLLARS WORTH OF COMPONENTS. I FEEL THIS IS A SERIOUS SAFETY RELATED DESIGN FLAW, AS OPERATING A VEHICLE WITHOUT KNOWING THE CORRECT FUEL LEVEL CAN BE VERY DANGEROUS. THE ONLY WAY WE MAINTAIN A SAFE FUEL LEVEL IN OUR VEHICLE IS BY KEEPING THE TANK TOPPED OFF FREQUENTLY, AND KEEPING TRACK OF THE MILES ON THE ODOMETER. A NEWER VEHICLE, WITH MODERN ELECTRONICS, SHOULD NOT HAVE THIS MANY PROBLEMS. *TR
NHTSA ODI #10246683
27,000 miles · Sep 10, 2008
Fuel System, GasolinePower Train
2005 FORD EXPLORER XLT 4.0L V6 28,000 MILES PURCHASED NEW ON JULY 7, 2005 WE STARTED HAVING PROBLEMS WITH THE FUEL SYSTEM IN THE END OF JUNE 2008 (INTERMITTENT LOSS OF FUEL GAUGE AND SERVICE ENGINE SOON DASH LIGHT) CALLED THE FORD DEALER ON OR ABOUT JULY 1, 2008. WE WERE DRIVING AND THE TRUCK ENGINE DIED, NO WARNING NO STEE…
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2005 FORD EXPLORER XLT 4.0L V6 28,000 MILES PURCHASED NEW ON JULY 7, 2005 WE STARTED HAVING PROBLEMS WITH THE FUEL SYSTEM IN THE END OF JUNE 2008 (INTERMITTENT LOSS OF FUEL GAUGE AND SERVICE ENGINE SOON DASH LIGHT) CALLED THE FORD DEALER ON OR ABOUT JULY 1, 2008. WE WERE DRIVING AND THE TRUCK ENGINE DIED, NO WARNING NO STEERING NO BRAKES, (THE WRENCH LIGHT AND ENGINE FAILED TEST MODE LIGHT CAME ON) SHE MANAGED TO GET IT TO THE SIDE OF THE ROAD WHERE IT STARTED UP AS IF EVERYTHING WAS OK, MOMENTS LATER IT HAPPENED AGAIN, THIS TIME SHE PUT IT IN NEUTRAL AND IT STARTED AGAIN WHILE MOVING. SHE DROVE IT TO MY HOUSE AND TOOK MY CAR HOME. *TR
NHTSA ODI #10241711
48,000 miles · Aug 25, 2008
Fuel System, Gasoline
MY VEHICLE STARTED TO HAVE THE FUEL GAUGE ACT ERRATIC . IT WOULD GO UP AND DOWN , THEN IT WOULD GO TO BELOW EMPTY . IN LATE MAY THE FUEL GAUGE QUIT COMPLETELY AND THE CHECK ENGINE LIGHT HAS BEEN ON THE ENTIRE TIME . I HAVE NO WARRANTY AND NOW THE FUEL PUMP LOOSES PRESSURE AFTER SITTING OVER NIGHT . TODAY IT STARTED TO STUMBLE WH…
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MY VEHICLE STARTED TO HAVE THE FUEL GAUGE ACT ERRATIC . IT WOULD GO UP AND DOWN , THEN IT WOULD GO TO BELOW EMPTY . IN LATE MAY THE FUEL GAUGE QUIT COMPLETELY AND THE CHECK ENGINE LIGHT HAS BEEN ON THE ENTIRE TIME . I HAVE NO WARRANTY AND NOW THE FUEL PUMP LOOSES PRESSURE AFTER SITTING OVER NIGHT . TODAY IT STARTED TO STUMBLE WHILE I WAS DRIVING IT . I AM DISABLED AND I CANT AFFORD 770 $ . THE VEHICLE ONLY HAS 52000 MILES ON IT . I AM TOLD BY FORD DEALER THAT THE PUMP/FUEL SENDER/ GAS CAP SENDER UNIT NEEDS TO BE REPLACED . I BELIEVE THAT THIS SHOULD BE A RECALL SITUATION , BECAUSE A VEHICLE THIS NEW SHOULD NOT BE HAVING THIS PROBLEM . *TR
NHTSA ODI #10239553
35,000 miles · May 10, 2008
Fuel System, Gasoline
2005 FORD EXPLORER GAS GAUGE FAILURE. 2ND TIME IT HAS HAPPENED IN TWO YEARS. THE FIRST TIME IT HAPPENED I TOOK IT BACK TO THE DEALER AND THEY HAD IT FIXED. NOW IT HAS OCCURRED AGAIN. THE GAS GAUGE ALL OF A SUDDEN DROPS TO EMPTY AND THE 'SERVICE ENGINE' LIGHT COMES ON. I AM DRIVING WITH MY KIDS IN THE CAR AND DON'T KNOW HOW …
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2005 FORD EXPLORER GAS GAUGE FAILURE. 2ND TIME IT HAS HAPPENED IN TWO YEARS. THE FIRST TIME IT HAPPENED I TOOK IT BACK TO THE DEALER AND THEY HAD IT FIXED. NOW IT HAS OCCURRED AGAIN. THE GAS GAUGE ALL OF A SUDDEN DROPS TO EMPTY AND THE 'SERVICE ENGINE' LIGHT COMES ON. I AM DRIVING WITH MY KIDS IN THE CAR AND DON'T KNOW HOW MUCH GAS I HAVE LEFT IN THE TANK. *TR
NHTSA ODI #10227193
57,500 miles · May 1, 2008
Electrical SystemFuel System, Gasoline
CONTINUOUS AND REPETITIVE MALFUNCTION OF GAS GAUGE. IT OCCURS VERY OFTEN AND IS A WELL KNOWN PROBLEM IN FORD EXPLORERS. ADDITIVE HAS BEEN ADDED TO NO AVAIL, I THINK FORD JUST WANTS OWNERS TO HAVE TO PAY FOR THIS AND PURPOSELY CONTINUES TO DESIGN VEHICLES LIKE THIS. IT IS A MAJOR SAFETY CONCERN...WHAT IF I RUN OUT OF GAS IN TH…
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CONTINUOUS AND REPETITIVE MALFUNCTION OF GAS GAUGE. IT OCCURS VERY OFTEN AND IS A WELL KNOWN PROBLEM IN FORD EXPLORERS. ADDITIVE HAS BEEN ADDED TO NO AVAIL, I THINK FORD JUST WANTS OWNERS TO HAVE TO PAY FOR THIS AND PURPOSELY CONTINUES TO DESIGN VEHICLES LIKE THIS. IT IS A MAJOR SAFETY CONCERN...WHAT IF I RUN OUT OF GAS IN THE FREEZING COLD WITH TWO BABIES? *TR
NHTSA ODI #10226434
36,000 miles · May 1, 2008
Electrical SystemFuel System, Gasoline
I RECENTLY PURCHASED A NEAR NEW 2005 FORD EXPLORER. THE VEHICLE IS IN PRISTINE CONDITION AND HAS VERY LOW MILEAGE TO THE POINT WHERE IT IS BELOW THE INDUSTRIAL AVERAGE. SINCE I PURCHASED THE VEHICLE, I HAVE FUELED IT SEVERAL TIMES, ALWAYS FILLING THE TANK TO THE TOP. EVERY TIME I HAVE FILLED THE VEHICLE UP, THE FUEL GAU…
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I RECENTLY PURCHASED A NEAR NEW 2005 FORD EXPLORER. THE VEHICLE IS IN PRISTINE CONDITION AND HAS VERY LOW MILEAGE TO THE POINT WHERE IT IS BELOW THE INDUSTRIAL AVERAGE. SINCE I PURCHASED THE VEHICLE, I HAVE FUELED IT SEVERAL TIMES, ALWAYS FILLING THE TANK TO THE TOP. EVERY TIME I HAVE FILLED THE VEHICLE UP, THE FUEL GAUGE HAS DROPPED TO EMPTY AND THE MILEAGE TILL EMPTY INDICATOR SHOWS JUST DASHES. IN ADDITION TO THE GAUGE DROPPING TO EMPTY MY "SERVICE ENGINE LIGHT" COMES ON IMMEDIATELY FOLLOWING THE FUEL GAUGE DROPPING. AT FIRST I THOUGHT IT WAS POSSIBLY JUST A PROBLEM WITH MY VEHICLE SO I FIGURED I'D HAVE IT FIXED. THEN OUT OF CURIOSITY I DECIDED TO CHECK ONLINE AND WITH OTHER FELLOW OWNERS OF THE 2002-2005 FORD EXPLORER MODEL TO SEE IF THEY WERE HAVING THIS PROBLEM AS WELL. AND TO MY SURPRISE I FOUND THAT IT WAS A VERY COMMON PROBLEM. THIS ISSUE DISTURBS ME MAINLY BECAUSE IT IS A SAFETY ISSUE. GOD FORBID MY WIFE IS TRAVELING DOWN THE ROAD WITH MY 14-MONTH-OLD SON AND RUNS OUT OF FUEL DUE TO A FAULTY FUEL GAUGE ON A DESERTED DARK HIGHWAY. SINCE THIS WAS SUCH A COMMON PROBLEM I THOUGHT I WOULD BE ABLE TO COME ONLINE AND FIND OUT THAT THERE WAS A RECALL. BUT I DID NOT FIND THAT. ALL I FOUND WAS A BUNCH OF PEOPLE COMPLAINING ABOUT THE SAME EXACT THING. NOW MY QUESTION IS, WHY HASNT THERE BEEN A RECALL YET WITH AN UPDATED PART FOR REPLACEMENT? IF SOMEONE COULD CONTACT ME AND ASSIST ME WITH THIS MATTER I WOULD GREATLY APPRECIATE IT. THANK YOU *TR
NHTSA ODI #10226347
13,000 miles · May 2, 2006
Fuel System, Gasoline
GAS GUAGE FAILURE.ON THE WAY HOME FROM BUYING THE SUV,THE GAS HAND WOULD NOT WORK.RETURNED CAR TO DEALER.THE DEALER FURNISHED ME A NEW CAR UNTIL THE CAR WAS FIXED. TWO WEEKS LATER THE SAME THING HAPPENED.WENT TO A DIFFERENT DEALER AND THE MECHANIC HAD A BULLETION THAT FORD HAD ISSUED SAYING THERE WAS A PROBLEM WITH THE GAS GUAGE…
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GAS GUAGE FAILURE.ON THE WAY HOME FROM BUYING THE SUV,THE GAS HAND WOULD NOT WORK.RETURNED CAR TO DEALER.THE DEALER FURNISHED ME A NEW CAR UNTIL THE CAR WAS FIXED. TWO WEEKS LATER THE SAME THING HAPPENED.WENT TO A DIFFERENT DEALER AND THE MECHANIC HAD A BULLETION THAT FORD HAD ISSUED SAYING THERE WAS A PROBLEM WITH THE GAS GUAGE BECAUSE SULFUR IN THE GAS WAS CAUSING THE PROBLEM. FORD RECOMMENDS USING CHEVRON ADDITIVE IN THE GAS TO SOLVE THE PROBLEM.THE MECHANIC SAID THE VEHICLE HAD 13000 MILES ON IT THE FRIST TIME THE GAS HAND QUIT WORKING. THE CAR HAD 17000 MILES WHEN THE HAND QUIT WORKING FOR THE SECOND TIME. THE MECHANIC INSTALLED A NEW GUAGE INSIDE THE FUEL TANK. THIS WILL ONLY HELP FOR A PERIOD OF TIME.IF THIS HAPPENED ON THE FREEWAY AND YOU WERE OUT OF GAS IT COULD BE SERIOUS. *NM
NHTSA ODI #10156619
10,989 miles · Jan 21, 2006
Fuel System, Gasoline
I WAS DRIVING MY 2005 FORD EXPLORER WHICH I PURCHASED BRAND NEW IN OCTOBER 2004, WHEN ALL OF A SUDDEN MY GAS GAUGE WAS READING E AND MY SERVICE ENGINE SOON LIGHT WAS ON. THIS HAPPENED MAY 13, 2005. I IMMEDIATELY BROUGHT IT TO THE DEALER AND WAS TOLD THAT THE FUEL PUMP NEEDED TO BE CHANGED. SINCE I HAD FILLED THE TANK THE DAY …
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I WAS DRIVING MY 2005 FORD EXPLORER WHICH I PURCHASED BRAND NEW IN OCTOBER 2004, WHEN ALL OF A SUDDEN MY GAS GAUGE WAS READING E AND MY SERVICE ENGINE SOON LIGHT WAS ON. THIS HAPPENED MAY 13, 2005. I IMMEDIATELY BROUGHT IT TO THE DEALER AND WAS TOLD THAT THE FUEL PUMP NEEDED TO BE CHANGED. SINCE I HAD FILLED THE TANK THE DAY BEFORE THEY WANTED ME TO DRIVE AROUND AND USE THE GAS UP. I REFUSED AND THE WOUND UP DRAINING MY TANK. WELL AFTER FILLING MY TANK UP ON JANUARY 20, 2006 AGAIN MY GAUGE IS READY ALMOST E AND THE DASH KEEPS TELLING ME I HAVE A LOW FUEL LEVEL. THIS TIME I WASN'T EVEN DRIVING IT HAPPENED AFTER RESTARTING MY CAR WHEN THEY FINISHED PUMPING MY GAS. BACK TO THE DEALER I GO AND AGAIN I AM TOLD THAT THE FUEL PUMP NEEDS TO BE CHECKED OUT AND OR CHANGED AGAIN BUT THIS TIME THEY DRAIN THE GAS AND SINCE THE TANK IS FULL I AM SUPPOSED TO DRIVE THE VEHICLE UNTIL I USE MOST OF THE GAS. I AM TOLD THEY DO HAVE THE PART IN STOCK TO MAKE THE REPAIR. I DON'T LIKE THE IDEA OF HAVING TO DRIVE AROUND NOT KNOWING HOW MUCH GAS I HAVE. THIS IS RIDICULOUS. *NM
NHTSA ODI #10148266
12,000 miles · Sep 29, 2005
Fuel System, GasolineFuel System, Other
DT: THE CONTACT OWNS A 2005 FORD EXPLORER. SAFETY COMPLAINT WAS THAT LIGHT CAME ON THAT SAID HAVE YOUR VEHICLE CHECKED IMMEDIATELY. THE CONTACT TOOK VEHICLE BACK TO DEALER TO HAVE THE FUEL PUMP FIXED. DEALER FIXED THE FUEL PUMP. NO CRASHES. NO POLICE REPORTS. NO FIRES. THE CONTACT WAS DRIVING ON ROAD WHEN LIGHT CAME ON. ALS…
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DT: THE CONTACT OWNS A 2005 FORD EXPLORER. SAFETY COMPLAINT WAS THAT LIGHT CAME ON THAT SAID HAVE YOUR VEHICLE CHECKED IMMEDIATELY. THE CONTACT TOOK VEHICLE BACK TO DEALER TO HAVE THE FUEL PUMP FIXED. DEALER FIXED THE FUEL PUMP. NO CRASHES. NO POLICE REPORTS. NO FIRES. THE CONTACT WAS DRIVING ON ROAD WHEN LIGHT CAME ON. ALSO, BEFORE THE GAS GAUGE WAS NOT WORKING PROPERLY. *AK
NHTSA ODI #10138145
2,200 miles · Aug 4, 2005
Fuel System, GasolineFuel System, Other
MY GAS GAUGE ALL OF A SUDDEN READ E AND MY SERVICE ENGINE SOON CAME ON, ON A THREE MONTH OLD 2005 FORD EXPLORER WITH 2200 MILES. I HAVE TO GUESSTIMATE HOW MUCH GAS I HAVE AND IF SOMETHING DOES GO WRONG WITH THE ENGINE I WILL NOT KNOW AS THE LIGHT IS PERPETUALLY ON. THE DEALER STATES THE FUEL SENDING UNIT IS BAD AND THE PART IS…
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MY GAS GAUGE ALL OF A SUDDEN READ E AND MY SERVICE ENGINE SOON CAME ON, ON A THREE MONTH OLD 2005 FORD EXPLORER WITH 2200 MILES. I HAVE TO GUESSTIMATE HOW MUCH GAS I HAVE AND IF SOMETHING DOES GO WRONG WITH THE ENGINE I WILL NOT KNOW AS THE LIGHT IS PERPETUALLY ON. THE DEALER STATES THE FUEL SENDING UNIT IS BAD AND THE PART IS BACKORDERED, I 'VE BEEN WAITING 3 WEEKS ALREADY. THE DEALER STATES THEY ARE WAITING ON 20 OF THEM FOR THIS SAME PROBLEM. I'VE CONTACTED THE MANUFACTURER AND THEY CLAIM TO HAVE NO KNOWLEDGE OF THE PROBLEM, THAT MY SITUATION IS THE FIRST THEY'VE HEARD OF IT. THIS CAN'T BE TRUE AS THE DEALER I TOOK MY CAR TO IS WAITING ON THE PART TO FIX 20 EXPLORERS WITH THIS SAME PROBLEM. I'VE ALSO FOUND THIS PROBLEM POSTED IN NUMEROUS FORUMS ONLINE. I DON'T THINK IT'S SAFE TO DRIVE AROUND NOT KNOWING FOR SURE HOW MUCH GAS YOU HAVE OR WHETHER OR NOT YOUR ENGINE IS ALSO MALFUNCTIONING. FORD SHOULD ISSUE A RECALL AND EXPEDITE THE MANUFACTURE OF THIS BACKORDERED PART. *NM
NHTSA ODI #10131507
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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