NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
40 reportsClear category filter45,000 miles · Nov 10, 2009
Fuel System, GasolineService Brakes, HydraulicSteeringCrash
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHEN ATTEMPTING TO START THE VEHICLE, THE ENGINE BEGAN TO SPUTTER. SHE RESTARTED THE VEHICLE TO RESUME NORMAL VEHICLE OPERATION. ON ANOTHER OCCASION WHILE DRIVING, THE POWER STEERING AND BRAKES FAILED WITHOUT WARNING, WHICH CAUSED HER TO CRASH INTO A FENCE. THE VEHICLE WAS TAKEN TO AN I…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHEN ATTEMPTING TO START THE VEHICLE, THE ENGINE BEGAN TO SPUTTER. SHE RESTARTED THE VEHICLE TO RESUME NORMAL VEHICLE OPERATION. ON ANOTHER OCCASION WHILE DRIVING, THE POWER STEERING AND BRAKES FAILED WITHOUT WARNING, WHICH CAUSED HER TO CRASH INTO A FENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION ON TWO SEPARATE OCCASIONS. THE FAILURE WAS CONTRIBUTED TO THE FUEL SENSOR AND THROTTLE POSITION SENSOR. THE THROTTLE POSITION SENSOR WAS REPLACED. THE REPAIR DID NOT REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 80,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
NHTSA ODI #10291631
58,500 miles · Oct 5, 2009
Fuel System, Gasoline
2005 FORD EXPLORER HAS INTERMITTENT PROBLEM OF ENGINE CUTTING OFF AND LACK OF THROTTLE RESPONSE WHILE DRIVING. VEHICLE THEN HAS PROBLEM STARTING. COMPUTER IS SHOWING NUMEROUS FUEL RELATED CODES. DEALER HAS REPAIRED NUMEROUS PARTS AND PROBLEM STILL EXITS. *TR
NHTSA ODI #10286281
50,500 miles · Sep 2, 2009
Fuel System, Gasoline
I HAVE A 2005 FORD EXPLORER LIMITED. 50500 MILES. THE FUEL GAUGE READS EMPTY REGARDLESS OF THE AMOUNT OF GAS IN THE TANK. THE 'SERVICE ENGINE SOON' DASH LIGHT IS ALSO ON. THE DEALER QUOTED ME ~$800 TO FIX THE PROBLEM (THINKS IT'S LIKELY THE 'FUEL LEVEL SENDING UNIT'). $200 FOR THE PART AND 4HRS LABOR. I HAVE NOT DONE THE R…
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I HAVE A 2005 FORD EXPLORER LIMITED. 50500 MILES. THE FUEL GAUGE READS EMPTY REGARDLESS OF THE AMOUNT OF GAS IN THE TANK. THE 'SERVICE ENGINE SOON' DASH LIGHT IS ALSO ON. THE DEALER QUOTED ME ~$800 TO FIX THE PROBLEM (THINKS IT'S LIKELY THE 'FUEL LEVEL SENDING UNIT'). $200 FOR THE PART AND 4HRS LABOR. I HAVE NOT DONE THE REPAIR, I RESEARCHED THE ISSUE ON LINE AND FOUND THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM. THIS SEEMS TO ME TO BE A KNOWN PROBLEM AND SHOULD BE A RECALL ISSUE. *TR
NHTSA ODI #10282718
70,000 miles · Jul 24, 2009
Fuel System, Gasoline
2005 FORD EXPLORER FUEL GAUGE MALFUNCTION: STARTED ABOUT A YEAR AGO. WAS INTERMITTENT AT FIRST, BUT IS NOW CONSTANT. FUEL GAUGE REGISTERS EMPTY UNTIL TANK IS ABOUT HALF FULL, AFTER WHICH THE GAUGE WORKS PROPERLY. SERVICE ENGINE LIGHT STAYS ON. A SCAN OF THE INTERNET INDICATES THIS IS A VERY COMMON PROBLEM AND FORD HAS NO PRO…
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2005 FORD EXPLORER FUEL GAUGE MALFUNCTION: STARTED ABOUT A YEAR AGO. WAS INTERMITTENT AT FIRST, BUT IS NOW CONSTANT. FUEL GAUGE REGISTERS EMPTY UNTIL TANK IS ABOUT HALF FULL, AFTER WHICH THE GAUGE WORKS PROPERLY. SERVICE ENGINE LIGHT STAYS ON. A SCAN OF THE INTERNET INDICATES THIS IS A VERY COMMON PROBLEM AND FORD HAS NO PROGRAM IN PLACE TO FIX IT. SINCE THE GAUGE IS CAUSING THE SERVICE ENGINE LIGHT TO STAY ON, THAT LIGHT CANNOT ALERT ME TO OTHER POTENTIAL FAILURES. COST TO REPAIR IS APPROXIMATELY $500. *TR
NHTSA ODI #10278229
94,000 miles · May 14, 2009
Fuel System, Gasoline
I HAVE A 2005 FORD EXPLORER THAT WHEN YOU PUT GAS IN IT AT A GAS PUMP IT KEEPS SHUTTING OFF AND SPITTING FUEL BACK OUT OF THE FUEL NECK ALL OVER THE PLACE. I HAVE BEEN SEEING OTHERS COMPLAINING ABOUT THIS VERY SAME THING. THIS IS MOST DEFINITELY A SAFETY HAZARD TO BE HAVING GASOLINE SPRAY ALL OVER THE GROUND IN A CROWDED GAS STA…
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I HAVE A 2005 FORD EXPLORER THAT WHEN YOU PUT GAS IN IT AT A GAS PUMP IT KEEPS SHUTTING OFF AND SPITTING FUEL BACK OUT OF THE FUEL NECK ALL OVER THE PLACE. I HAVE BEEN SEEING OTHERS COMPLAINING ABOUT THIS VERY SAME THING. THIS IS MOST DEFINITELY A SAFETY HAZARD TO BE HAVING GASOLINE SPRAY ALL OVER THE GROUND IN A CROWDED GAS STATION. NOT TO MENTION HAVE TO TAKE 15 - 20 MINUTES TO FILL YOUR VEHICLE UP. THANKS, JAMIE A. JONES *TR
NHTSA ODI #10268788
52,000 miles · May 13, 2009
Fuel System, Gasoline
WHEN YOU FILL THE TANK THE FUEL GAUGE GOES TO EMPTY AND DOES NOT RETURN UNTIL YOU HAVE ABOUT HALF A TANK. FORD SAYS THIS IS A COMMON PROBLEM AND IT IS A FAULTY FUEL SENSOR THAT REQUIRES THE ENTIRE FUEL PUMP TO BE REPLACED FOR A COST OF ABOUT $1,100.00. THIS PROBLEM IS ALL OVER THE INTERNET WITH THIS PARTICULAR MAKE AND MODEL -…
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WHEN YOU FILL THE TANK THE FUEL GAUGE GOES TO EMPTY AND DOES NOT RETURN UNTIL YOU HAVE ABOUT HALF A TANK. FORD SAYS THIS IS A COMMON PROBLEM AND IT IS A FAULTY FUEL SENSOR THAT REQUIRES THE ENTIRE FUEL PUMP TO BE REPLACED FOR A COST OF ABOUT $1,100.00. THIS PROBLEM IS ALL OVER THE INTERNET WITH THIS PARTICULAR MAKE AND MODEL - WHY WAS THERE NO RECALL? *TR
NHTSA ODI #10268636
60,000 miles · Mar 24, 2009
Fuel System, Gasoline
I HAVE A 2003 FORD EXPLORER. I HAVE HAD SO MUCH TROUBLE WITH THE CHECK FUEL CAP LIGHT COMING ON, IT HAS BEEN REPLACED TWICE, THEN THE TECHNICIAN RESET THE WARNING LIGHT. IN DECEMBER 2008 THE CAR JUST STOPPED TAKING FUEL, IT SEEMED LIKE IT WAS FULL. IT WOULD TAKE ME A HALF HOUR TO FILL THE TANK. I TOOK IT TO THE FORD DEALER, T…
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I HAVE A 2003 FORD EXPLORER. I HAVE HAD SO MUCH TROUBLE WITH THE CHECK FUEL CAP LIGHT COMING ON, IT HAS BEEN REPLACED TWICE, THEN THE TECHNICIAN RESET THE WARNING LIGHT. IN DECEMBER 2008 THE CAR JUST STOPPED TAKING FUEL, IT SEEMED LIKE IT WAS FULL. IT WOULD TAKE ME A HALF HOUR TO FILL THE TANK. I TOOK IT TO THE FORD DEALER, THEY SAID THEY CLEANED ALL THE SENSORS IN AND AROUND THE FUEL TANK, I PAID A BILL OF $370. THE NEXT TIME I FILLED IT WITH GAS, IT DID THE SAME EXACT THING AGAIN. I TOOK IT BACK TO THE DEALER, THEY PUT A NEW FILLER NECK ON IT AND CHARGED ME $260. IT WORKED FOR A SHORT TIME, THEN IN FEBRUARY IT STARTED DOING IT AGAIN! I DID NOT WANT TO PUT ANY MORE MONEY IN IT, AFTER ABOUT A MONTH OF THAT, IT FIXED ITSELF. NOW, THE CHECK FUEL CAP LIGHT IS ON AGAIN, AND ALSO THE SERVICE ENGINE SOON LIGHT. THIS HAS BEEN, WITHOUT A DOUBT, THE WORST CAR I HAVE EVER PURCHASED IN MY ENTIRE LIFE, I PURCHASED IT NEW AND IT HAS BEEN TROUBLE FROM DAY ONE. THE SERVICE MANAGER SAID I WAS HAVING THIS TROUBLE PUTTING THE GAS IN IT BECAUSE I HAVE PUT A LOT OF GAS IN IT....EXCUSE ME, YOU CAN BET HE WOULDN'T HAVE SAID THAT TO MY HUSBAND IF HE TOOK IT IN FOR SERVICE! *TR
NHTSA ODI #10262968
76,000 miles · Feb 24, 2009
Fuel System, Gasoline
TL*THE CONTACT OWNS A 2005 FORD EXPLORER. WHENEVER THE CONTACT FILLS THE FUEL TANK, GASOLINE SPRAYS OUT OF THE TANK. THE FUEL NOZZLE STOPS EVEN THOUGH THE TANK IS NOT FULL. THE FAILURE OCCURS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FAILURE WAS COMMON, AND POSSIB…
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TL*THE CONTACT OWNS A 2005 FORD EXPLORER. WHENEVER THE CONTACT FILLS THE FUEL TANK, GASOLINE SPRAYS OUT OF THE TANK. THE FUEL NOZZLE STOPS EVEN THOUGH THE TANK IS NOT FULL. THE FAILURE OCCURS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FAILURE WAS COMMON, AND POSSIBLY RELATED TO THE FUEL SYSTEM FILLER NECK. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 76,000 AND CURRENT MILEAGE WAS 76,500.
NHTSA ODI #10259780
52,000 miles · Jan 17, 2009
Fuel System, Gasoline
2005 FORD EXPLORER, GAS GAUGE QUIT WORKING. SITS BELOW EMPTY, SERVICE ENGINE LIGHT STAYS ON. FOR A FEW DAYS IT WOULD GO UP AND DOWN THEN JUST WENT DOWN AND HAS NEVER MOVED AGAIN. THIS HAS BEEN FOR AT LEAST 3 MONTHS NOW. HAVE TO USE TRIPOMETER TO KNOW WHEN TO FILL UP. HAD IT LOOKED AT BY A MECHANIC HOPING IT WAS A LOOSE CONN…
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2005 FORD EXPLORER, GAS GAUGE QUIT WORKING. SITS BELOW EMPTY, SERVICE ENGINE LIGHT STAYS ON. FOR A FEW DAYS IT WOULD GO UP AND DOWN THEN JUST WENT DOWN AND HAS NEVER MOVED AGAIN. THIS HAS BEEN FOR AT LEAST 3 MONTHS NOW. HAVE TO USE TRIPOMETER TO KNOW WHEN TO FILL UP. HAD IT LOOKED AT BY A MECHANIC HOPING IT WAS A LOOSE CONNECTION. HE SAID IT WAS IN THE FUEL TANK AND TO CHECK IF OTHERS WERE HAVING THE SAME PROBLEM. AMAZINGLY THERE ARE ALOT! *TR
NHTSA ODI #10255436
42,000 miles · Nov 25, 2008
Fuel System, Gasoline
FUEL GAUGE SUDDENLY DROPS TO EMPTY AND SERVICE ENGINE SOON LIGHT COMES ON. HAPPENED IN JULY '08 AND CAME RIGHT BACK ON. THOUGHT IT WAS A "FLUKE" THING WITH MY FUEL FLOAT IN TANK. HAPPENED AGAIN LAST WEEK AND THIS WEEK. DECIDED TO DO SOME "RESEARCHING" AND CAME TO THE CONCLUSION THAT THIS IS COMMON WITH THIS YEAR/MAKE/MODEL. …
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FUEL GAUGE SUDDENLY DROPS TO EMPTY AND SERVICE ENGINE SOON LIGHT COMES ON. HAPPENED IN JULY '08 AND CAME RIGHT BACK ON. THOUGHT IT WAS A "FLUKE" THING WITH MY FUEL FLOAT IN TANK. HAPPENED AGAIN LAST WEEK AND THIS WEEK. DECIDED TO DO SOME "RESEARCHING" AND CAME TO THE CONCLUSION THAT THIS IS COMMON WITH THIS YEAR/MAKE/MODEL. NOT HAPPY! PURCHASED NEW AND ONLY HAS 42,000 MILES! *TR
NHTSA ODI #10249875
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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