NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
36 reportsClear category filter120,000 miles · Sep 25, 2020
Electrical System
SEVERAL TIMES OVER THE PAST TWO YEARS WHILE DRIVING AT HIGH SPEEDS ALL THE ELECTRICAL TURNS OFF LIKE THE KEY IS TURNED OFF. IT IS ALMOST IMPOSSIBLE TO STEER AS THERE IS NO POWER STEERING. IT ALMOST CAUSED AN ACCIDENT AS THE CAR SLOWED QUICKLY. I AM CONCERNED AS THIS HAS BEEN REPORTED SEVERAL TIMES AND NOTHING HAS BEEN DONE TO SO…
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SEVERAL TIMES OVER THE PAST TWO YEARS WHILE DRIVING AT HIGH SPEEDS ALL THE ELECTRICAL TURNS OFF LIKE THE KEY IS TURNED OFF. IT IS ALMOST IMPOSSIBLE TO STEER AS THERE IS NO POWER STEERING. IT ALMOST CAUSED AN ACCIDENT AS THE CAR SLOWED QUICKLY. I AM CONCERNED AS THIS HAS BEEN REPORTED SEVERAL TIMES AND NOTHING HAS BEEN DONE TO SOLVE THIS ISSUE. EITHER FORD SHOULD FIX THE ISSUE OR PULL THIS CAR OUT OF SERVICE BEFORE SOMEBODY IS KILLED.
NHTSA ODI #11361210
250,406 miles · Aug 19, 2020
Electrical SystemEngineFuel System, Gasoline
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT SHORTLY AFTER REFUELING, THE VEHICLE FAILED TO ACCELERATE WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE VEHICLE THEN ABRUPTLY ACCELERATED AT A HIGH RATE OF SPEED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. ALSO, THE LOW OIL PRESSURE WARNING…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT SHORTLY AFTER REFUELING, THE VEHICLE FAILED TO ACCELERATE WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE VEHICLE THEN ABRUPTLY ACCELERATED AT A HIGH RATE OF SPEED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. ALSO, THE LOW OIL PRESSURE WARNING LIGHT AND CHECK TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THEY WERE CLOSE TO HOME SO THEY PULLED INTO THE DRIVEWAY TO CHECK THE OIL LEVEL, WHICH WAS LOW. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE BEARING NEEDED TO BE REPAIRED DUE TO DAMAGE CAUSED BY A DEFECTIVE OIL SENSOR NOT PROPERLY INFORMING THE CONTACT WHEN THE OIL LEVEL WAS LOW. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CONTACTED THE DEALER CAPITAL CITY FORD LOCATED AT 8623 E. WASHINGTON ST, INDIANAPOLIS, IN 46219) WHO INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,406. INVALID VIN.
NHTSA ODI #11350238
Mileage unknown · Apr 26, 2018
Electrical SystemService BrakesUnknown Or Other
ABS LIGHT AND ADVANCE TRACKING LIGHT AND 4X4 LIGHT AND CAR WITH TRACKING LIGHT ALL COMES ON AND THE BRAKING JERK WHEN STOPPING. ALSO LOW OIL PRESSURE LIGHT COMES ON EVEN AFTER OIL CHANGE
NHTSA ODI #11090267
87,000 miles · Nov 18, 2017
Electrical SystemPower Train
MY EXPLORER TRANSMISSION JUST STOPPED WORKING GOING DOWN THE HIGHWAY, ALMOST GOT HIT BY A TRUCK. ELECTRICAL SYSTEM KEPT GOING IN AND OUT. CHECKED WITH A FORD DEALERSHIP THEY SAID IT WAS A COMMON PROBLEM WITH EXPLORERS AND THERE WAS NO RECALL. I CHECKED ONLINE AND THERE WAS OVER 10,000 COMPLAINTS MADE. I AM IN THE MILITARY HAVE 1…
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MY EXPLORER TRANSMISSION JUST STOPPED WORKING GOING DOWN THE HIGHWAY, ALMOST GOT HIT BY A TRUCK. ELECTRICAL SYSTEM KEPT GOING IN AND OUT. CHECKED WITH A FORD DEALERSHIP THEY SAID IT WAS A COMMON PROBLEM WITH EXPLORERS AND THERE WAS NO RECALL. I CHECKED ONLINE AND THERE WAS OVER 10,000 COMPLAINTS MADE. I AM IN THE MILITARY HAVE 14 COMBAT TOURS, AND COME HOME TO HAVE MY LIFE PUT IN DANGER AGAIN ON SOMETHING THAT YOU ALL KNOW ABOUT. WHEN ARE YOU GOING TO STEP IN?
NHTSA ODI #11047135
162,000 miles · Aug 31, 2017
Electrical SystemEngineExterior Lighting
WHILE DRIVING DOWN THE INTERSTATE AT NIGHT MY VEHICLES DASHBOARD BEGAN TO ACT ERRATIC. THEN THE BATTERY GAUGE RAPIDLY DROPPED INTO THE RED ZONE. WITHIN ABOUT 3 MILES I LOST MY INTERIOR POWER, HEADLIGHTS, TAILLIGHTS, AND SIGNALS INCLUDING MY HAZARD LIGHTS. WHEN LIMPING OFF THE INTERSTATE MY TRUCK HAD LOST ENOUGH POWER TO WHER…
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WHILE DRIVING DOWN THE INTERSTATE AT NIGHT MY VEHICLES DASHBOARD BEGAN TO ACT ERRATIC. THEN THE BATTERY GAUGE RAPIDLY DROPPED INTO THE RED ZONE. WITHIN ABOUT 3 MILES I LOST MY INTERIOR POWER, HEADLIGHTS, TAILLIGHTS, AND SIGNALS INCLUDING MY HAZARD LIGHTS. WHEN LIMPING OFF THE INTERSTATE MY TRUCK HAD LOST ENOUGH POWER TO WHERE IT DIED OUT. ONCE AT THE DEALERSHIP IT WAS FOUND THAT THE ALTERNATOR FRIED OUT CAUSING A SURGE THAT WIPED OUT THE PCM AND UTILITY CLUSTER ALL WITHOUT WARNING.
NHTSA ODI #11020712
Mileage unknown · Aug 25, 2017
Electrical SystemExterior LightingVehicle Speed Control
MY GAUGES GO HAYWIRE THE NEEDLES SHAKE WHILE DRIVING AND WHEN CAR IS OFF NO KEY IN IGNITION. THE LIGHTS FLASH AS WELL. CAR WILL STALL IN TRAFFIC AT A STOP, THE RPM WON'T GO ABOVE 2 EVEN WHEN HWY GOING 60 MPH. MECHANIC SAID IT'S ELECTRICAL, THE DEALER TOOK OUT TOP COUNSEL AS A WORK AROUND FOR THIS ELECTRICAL ISSUE CLAIMING IT WAS…
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MY GAUGES GO HAYWIRE THE NEEDLES SHAKE WHILE DRIVING AND WHEN CAR IS OFF NO KEY IN IGNITION. THE LIGHTS FLASH AS WELL. CAR WILL STALL IN TRAFFIC AT A STOP, THE RPM WON'T GO ABOVE 2 EVEN WHEN HWY GOING 60 MPH. MECHANIC SAID IT'S ELECTRICAL, THE DEALER TOOK OUT TOP COUNSEL AS A WORK AROUND FOR THIS ELECTRICAL ISSUE CLAIMING IT WAS NOT A RECALL.
NHTSA ODI #11019486
103,597 miles · May 24, 2016
Electrical SystemStructureUnknown Or Other
WHILE PARKED IN THE DRIVEWAY, WE FOUND THAT THE BACK WINDOW OF THE HATCH WAS COMPLETELY BROKEN AND THE BODY IN THE BACK WAS LIFTED OFF THE CAR. IT LOOKS AS IF THE HYDRAULIC ARM MALFUNCTIONED OVERNIGHT.
NHTSA ODI #10870598
95,000 miles · May 2, 2016
Electrical SystemEngineSteering
CAR STALLED WHILE DRIVING AT HIGHWAY SPEEDS. BRAKES AND STEERING BECAME IMPAIRED. LUCKY, I WAS IN THE RIGHTMOST LANE AND WAS ABLE TO NARROWLY AVOID COLLISION. INCIDENT OCCURRED AFTER A ~3HR DRIVE AS I WAS EXITING THE HIGHWAY (I.E. SLOWING DOWN). UPON RESTART, ENGINE TURNED OVER, BUT WAS UNDRIVEABLE DUE TO ITERATIVE SURGE/STALL C…
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CAR STALLED WHILE DRIVING AT HIGHWAY SPEEDS. BRAKES AND STEERING BECAME IMPAIRED. LUCKY, I WAS IN THE RIGHTMOST LANE AND WAS ABLE TO NARROWLY AVOID COLLISION. INCIDENT OCCURRED AFTER A ~3HR DRIVE AS I WAS EXITING THE HIGHWAY (I.E. SLOWING DOWN). UPON RESTART, ENGINE TURNED OVER, BUT WAS UNDRIVEABLE DUE TO ITERATIVE SURGE/STALL CYCLES.
NHTSA ODI #10862482
Mileage unknown · Nov 24, 2015
Electrical System
DEFECTIVE THROTTLE BODY ASSEMBLIES AND SENSORS. RANDOMLY ENGINE GOES INTO FAIL SAFE MODE AND HAS STALLED WHILE DRIVING, AT TRAFFIC LIGHTS, AND DURING TURNS. INSTRUMENT PANEL IS NOW GOING HAYWIRE. MESSAGE CENTER REPORTS LOW OIL PRESSURE, CHECK CHARGING SYSTEMS, TIRE SENSOR FAILURE FAULT, CHANGE OIL SOON, AND OIL IS FINE. BATTERY …
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DEFECTIVE THROTTLE BODY ASSEMBLIES AND SENSORS. RANDOMLY ENGINE GOES INTO FAIL SAFE MODE AND HAS STALLED WHILE DRIVING, AT TRAFFIC LIGHTS, AND DURING TURNS. INSTRUMENT PANEL IS NOW GOING HAYWIRE. MESSAGE CENTER REPORTS LOW OIL PRESSURE, CHECK CHARGING SYSTEMS, TIRE SENSOR FAILURE FAULT, CHANGE OIL SOON, AND OIL IS FINE. BATTERY HAS BEEN CHECKED. TIRE SENSORS, ALTERNATOR...ALL FINE. IT'S ALL I HAVE AND I MUST DRIVE IT TO WORK EACH DAY! BOUGHT USED IN NOVEMBER 2013. HAD 69K MILES AT PURCHASE. NOW HAS 103K MILES. IT DOESN'T FEEL SAFE :O( PLEASE HELP!
NHTSA ODI #10806635
124,000 miles · Aug 13, 2015
Electrical SystemPower TrainVehicle Speed Control
THE VEHICLE SHUTS OFF WHILE DRIVING CAUSING LOSS OF POWER STEERING, POWER BRAKES WITH A COMPLETE LOSS OF POWER. THIS IS AN ONGOING PROBLEM AND HAS HAPPEND DURING HIGHWAY HIGH SPEED DRIVING. IT HAPPENS ON CARS BUILT 11/24/04 AND PRIOR. THE CODES ARE P2106 AND P2135. IT'S CAUSED BY A FAULTY THROTTLE POSITION SENSOR AND REQUIRES…
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THE VEHICLE SHUTS OFF WHILE DRIVING CAUSING LOSS OF POWER STEERING, POWER BRAKES WITH A COMPLETE LOSS OF POWER. THIS IS AN ONGOING PROBLEM AND HAS HAPPEND DURING HIGHWAY HIGH SPEED DRIVING. IT HAPPENS ON CARS BUILT 11/24/04 AND PRIOR. THE CODES ARE P2106 AND P2135. IT'S CAUSED BY A FAULTY THROTTLE POSITION SENSOR AND REQUIRES A POWERTRAIN CONTROL MODULE RESET B36.11, B37.2 OR HIGHER. THIS HAS BEEN AN ONGOING PROBLEM THAR FORD READILY ACKOWLEDGES. THEY HAVE UGRADED THE THROTTLE POSITION SENSOR TWICE WITHOUT SOLVING THE PROBLEM.
NHTSA ODI #10748493
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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