NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
15 reportsClear category filter108,673 miles · Mar 12, 2019
Air BagsVehicle Speed ControlCrashInjury
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE THE CONTACT WAS REVERSING OUT OF THE DRIVEWAY, THE VEHICLE WAS PLACED INTO DRIVE AND ACCELERATED ON ITS OWN. THE ACCELERATOR PEDAL BECAME STUCK AT 60 MPH. THE VEHICLE WENT THROUGH A BACKYARD, DROVE OVER A CURB, DROVE THROUGH A NEIGHBOR'S BACKYARD, AND CRASHED INTO A TREE. THE AIR …
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE THE CONTACT WAS REVERSING OUT OF THE DRIVEWAY, THE VEHICLE WAS PLACED INTO DRIVE AND ACCELERATED ON ITS OWN. THE ACCELERATOR PEDAL BECAME STUCK AT 60 MPH. THE VEHICLE WENT THROUGH A BACKYARD, DROVE OVER A CURB, DROVE THROUGH A NEIGHBOR'S BACKYARD, AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED TWO BLACK EYES AND A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CRASH WAS NOT IN RELATION TO ANY RECALL. THE FAILURE MILEAGE WAS 108,673.
NHTSA ODI #11186174
90,000 miles · May 9, 2016
Air Bags
TAKATA AIR BAGS DIDN'T DEPLOY AFTER A HEAD ON COLLISION ON A HIGHWAY
NHTSA ODI #10863947
30 miles · Feb 17, 2016
Air BagsCrash
TAKATA RECALL. DRIVING IN THE CITY MY 2005 FORD EXPLORER HAVE A CRASH AND AIR BAGS DO NOT OPEN.
NHTSA ODI #10836672
113,570 miles · Apr 3, 2015
Air Bags
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE, THE FRONT AND REAR CURTAIN AIR BAGS DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,570.
NHTSA ODI #10703608
150,000 miles · Dec 6, 2012
Air BagsInjury
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE FRONTAL AIR BAGS DEPLOYED ERRONEOUSLY AS THE ENGINE WAS STARTED. THE CONTACT RECEIVED INJURIES TO THE ARM AS A RESULT. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THERE WAS A SHORTAGE IN THE WIRING HARNESS THAT N…
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT THE FRONTAL AIR BAGS DEPLOYED ERRONEOUSLY AS THE ENGINE WAS STARTED. THE CONTACT RECEIVED INJURIES TO THE ARM AS A RESULT. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THERE WAS A SHORTAGE IN THE WIRING HARNESS THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NO LONGER AVAILABLE AND THAT THEY WERE UNABLE TO ASSIST HER ANY FURTHER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 150,000.
NHTSA ODI #10487594
118,000 miles · Sep 27, 2011
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2005 FORD EXPLORER. THE CONTACT STATED THE DRIVER WAS DRIVING APPROXIMATELY 55 MPH, WHEN SHE CRASHED INTO A TRUCK AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS TAKEN TO THE HOSPITAL, BY AMBULANCE FOR SERIOUS INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING YARD. THE FAILURE WAS NOT DIAGNOSED. T…
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TL* THE CONTACT OWNED A 2005 FORD EXPLORER. THE CONTACT STATED THE DRIVER WAS DRIVING APPROXIMATELY 55 MPH, WHEN SHE CRASHED INTO A TRUCK AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS TAKEN TO THE HOSPITAL, BY AMBULANCE FOR SERIOUS INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING YARD. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 118,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10427549
68,000 miles · May 24, 2010
Air BagsCrash
WAS IN A FRONT END COLLISION THIS MORNING AND THE PASSENGER AIR BAG DEPLOYED BUT THE DRIVERS SIDE AIR BAG FAILED TO DEPLOY. *TR
NHTSA ODI #10331949
62,000 miles · Apr 27, 2010
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE DRIVING AT SPEEDS OF 30 MPH IN SLIGHTLY ICY ROAD CONDITIONS, THE VEHICLE SLID OVER BLACK ICE AND CRASHED INTO A NEARBY WALL. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUSTAINED INJURIES TO HER ARM, SHOULDERS AND NECK. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE …
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TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE DRIVING AT SPEEDS OF 30 MPH IN SLIGHTLY ICY ROAD CONDITIONS, THE VEHICLE SLID OVER BLACK ICE AND CRASHED INTO A NEARBY WALL. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUSTAINED INJURIES TO HER ARM, SHOULDERS AND NECK. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE DEALER ADVISED CONTACTING THE MANUFACTURER FOR FURTHER ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS AWAITING A RETURN CALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 62,000. UPDATED 07/13/2010.*LJ
NHTSA ODI #10327729
44,740 miles · May 16, 2009
Air BagsCrash
WAS TRAVELING WESTBOUND ON HWY 98 IN FLORIDA WHEN THE VEHICLE SLAMMED ON ITS BRAKES TO STOP AT THE YELLOW LIGHT, MY REACTION TIME WAS NOT ENOUGH TO STOP IN TIME TO NOT HIT HIM. I HIT THE BACK OF THE WORK VAN GOING BETWEEN 45-55 MPH. MY SEATBELT WAS FASTENED AND THE INERTIA REEL NEVER LOCKED IN. MY HEAD HIT THE STEERING WHEEL AND…
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WAS TRAVELING WESTBOUND ON HWY 98 IN FLORIDA WHEN THE VEHICLE SLAMMED ON ITS BRAKES TO STOP AT THE YELLOW LIGHT, MY REACTION TIME WAS NOT ENOUGH TO STOP IN TIME TO NOT HIT HIM. I HIT THE BACK OF THE WORK VAN GOING BETWEEN 45-55 MPH. MY SEATBELT WAS FASTENED AND THE INERTIA REEL NEVER LOCKED IN. MY HEAD HIT THE STEERING WHEEL AND THE AIRBAGS DIDN'T DEPLOY. MY FRONT BUMPER MADE SOLID IMPACT. I AM TAKING MY VEHICLE TO A SHOP ON TUESDAY TO HAVE EVERYTHING LOOKED AT AND FIXED. *TR
NHTSA ODI #10268918
44,113 miles · Apr 15, 2008
Air BagsEngine And Engine Cooling
2005 FORD EXPLORER, DRIVING ON A TWISTY COASTAL HIGHWAY, ABOUT 35 MPH, TURNED WHEEL TO FOLLOW RIGHT HAND TURN IN THE ROAD, THERE WAS NO POWER TO THE STEERING WHEEL, OR TO THE BRAKES. I HAD TO WRENCH THE WHEEL REALLY HARD TO THE RIGHT TO KEEP FROM DRIVING OFF OF THE ROAD. I FINALLY PULLED TO THE SIDE, TURNED ON HAZARD LIGHTS, R…
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2005 FORD EXPLORER, DRIVING ON A TWISTY COASTAL HIGHWAY, ABOUT 35 MPH, TURNED WHEEL TO FOLLOW RIGHT HAND TURN IN THE ROAD, THERE WAS NO POWER TO THE STEERING WHEEL, OR TO THE BRAKES. I HAD TO WRENCH THE WHEEL REALLY HARD TO THE RIGHT TO KEEP FROM DRIVING OFF OF THE ROAD. I FINALLY PULLED TO THE SIDE, TURNED ON HAZARD LIGHTS, REMOVED KEY FROM IGNITION. I REINSERTED KEY, CAR STARTED AND RAN AS IF NOTHING EVER HAPPENED. I DROVE FOR ANOTHER 20 MILES, ABOUT 40 MINUTES, WITHOUT INCIDENT. THEN THE ENGINE CUT OUT AGAIN-NO WARNING, JUST ALL OF A SUDDEN I WAS UNABLE TO ACCELERATE. SERVICE ENGINE LIGHT CAME ON, SMALL WRENCH ICON LIT UP, AND DIGITAL DISPLAY MESSAGE "ENGINE FAILSAFE MODE" APPEARED. THERE IS NOTHING IN THE OWNER'S MANUAL ABOUT THIS WARNING MESSAGE. I HAVE TAKEN THE CAR TO FORD DEALER SERVICE WHERE IT WAS PURCHASED. THEY HAVE TOLD ME A SENSOR ON A BELT WAS DAMAGED WHEN THE BELT SLIPPED OFF ITS PULLEY, AND THAT SENSOR WAS THEREFORE UNABLE TO SENSE THE CRANKSHAFT, AND THEREFORE THE ENGINE SHUT DOWN. THERE WAS NO INDICATION OF WHY THIS OCCURRED IN THE FIRST PLACE, OR WHAT MEASURES COULD BE DONE TO ASSURE THAT IT DOES NOT HAPPEN AGAIN. THIS ENGINE SHUTOFF HAD OCCURRED TWICE BEFORE, BUT BOTH TIMES THE ROAD WAS UNCROWDED, AND STRAIGHT, AND THE CAR RAN FINE AFTER STARTING BACK UP, SO I DIDN'T REALLY THINK ABOUT IT. BUT THE IDEA THAT I COULD HAVE VERY EASILY DRIVEN OFF THE ROAD, OFF A CLIFF (!) AND DIED, OR HAD MY FAMILY IN THE CAR AND THIS SAME THING COULD HAVE HAPPENED, THIS TO ME IS TERRIFYING, AND UNACCEPTABLE. I REALIZE THERE IS INHERENT RISK IN DRIVING A CAR, BUT POTENTIALLY LETHAL MALFUNCTION OF THE VEHICLE SHOULD NOT BE AMONG THOSE RISKS. *TR
NHTSA ODI #10224634
NHTSA investigations
2EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
PE09020 · Vehicle Rollaway Allegations
Opened Apr 21, 2009 · Closed Aug 19, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Steering:column
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering:column LOCKING:ANTI-THEFT Device
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Steering
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED CONSUMER REPORTS OF HIGHER THAN EXPECTED EFFORTS WHEN SHIFTING INTO AND OUT OF PARK COULD BE A RESULT OF A GROOVE BEING WORN INTO THE SWING ARM RAMP OF THE STEERING COLUMN. THE SWING ARM IS A COMPONENT BOLTED TO THE STEERING COLUMN THAT ASSISTS IN SHIFTING THROUGH THE TRANSMISSION GEARS.AN ENGINEERING EVALUATION CONDUCTED BY FORD OF RETURNED STEERING COLUMNS FOUND THE GROOVE COULD BE CREATED OVER TIME IF CONSUMER SHIFT MORE QUICKLY FROM THE DRIVE OR REVERSE TO PARK THAN THE BRAKE SHIFT INTERLOCK (BSI) SOLENOID PIN RETRACTS AFTER THE BRAKE PEDAL IS APPLIED. IN NOVEMBER OF 2004, FORD RELEASED A REDESIGNED BSI SOLENOID WITH A SHORTER PIN RETRACTING TIME AS A SERVICEABLE COMPONENT. FORD HAS NOTED THE SHORTER RETRACTION TIME SIGNIFICANTLY LESSENS THE LIKELIHOOD OF BSI SOLENOID PIN TO SWING ARM CONTACT EVEN WITH RAPID CONSUMER SHIFTS.FORD ALSO ISSUED A TECHNICAL SERVICE BULLETIN, TSB 04-22-12, TO INSTRUCT SERVICE TECHNICIANS ON THE PROPER DIAGNOSIS AND VEHICLE REPAIR. REVIEWING COMPLAINTS TO ODI AND DATA SUBMITTED BY FORD, ODI HAS IDENTIFIED 200 ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT AFTER CONSUMERS BELIEVE THEY HAVE SHIFTED THE VEHICLE INTO PARK, RESULTING IN 85 ALLEGED CRASHES AND 32 ALLEGED INJURIES.IN ADDITION TO THE REPORTS OF ALLEGED INCIDENTS OF UNINTENDED VEHICLE MOVEMENT, ODI HAS ALSO IDENTIFIED 883 REPORTS OF CONSUMERS ALLEGING DIFFICULTY OR THE INABILITY TO SHIFT THE VEHICLE INTO PARK.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-013) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND RISK TO MOTOR VEHICLE SAFETY OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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