I BOUGHT THIS SUV USED AND I THOUGHT I WAS GETTING A GREAT VEHICLE, BOY WAS I WRONG. IT HAS BEEN ONE THING AFTER ANOTHER WITH THIS SUV. PLEASE CHECK ALL OF MY COMPLAINTS THIS IS AN INTERIOR PROBLEM, THESE THINGS CANNOT BE CAUSED BY EVEY DAY USE. THE PROBLEMS I AM HAVING ARE, BACK SEAT DOOR HANDLES ARE BROKE, THE SPARE TIRE RELE…
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I BOUGHT THIS SUV USED AND I THOUGHT I WAS GETTING A GREAT VEHICLE, BOY WAS I WRONG. IT HAS BEEN ONE THING AFTER ANOTHER WITH THIS SUV. PLEASE CHECK ALL OF MY COMPLAINTS THIS IS AN INTERIOR PROBLEM, THESE THINGS CANNOT BE CAUSED BY EVEY DAY USE. THE PROBLEMS I AM HAVING ARE, BACK SEAT DOOR HANDLES ARE BROKE, THE SPARE TIRE RELEASE BROKE THE FIRST TIME IT WAS USED, THE AIR BAG LIGHT WENT OFF AND CAUSED AN INCONVIENCE TO MY FAMILY, THE TIRES HAVE BEEN REPLACED AND THE ALINGMENT HASEN'T BEEN RIGHT SENSE I'VE OWNED IT, THE BACK SEAT DOESN'T WORK PROPERLY, IT WILL NOT RELEASE TO FOLD FORWARD, AND THE MOTOR ON THE HATCH HASEN'T WORKED PROPERLY FROM DAY ONE OF MY OWNERSHIP. PLEASE HELP ME WITH THIS MATTER. THANK FOR ALL YOU DO. MARGIE HULSEY. ML
NHTSA ODI #736209
Mileage unknown · Nov 7, 2000
StructureVisibility
DESIGN OF CONSOLE CAUSES REARVIEW MIRROR PLACEMENT TO BE TOO LOW. THIS CREATES A BLIND SPOT FOR DRIVER WHEN TRYING TO MERGE RIGHT. VEHICLE WAS TAKEN TO DEALERSHIP. DEALERSHIP SEEMS TO RECOGNIZE THAT THIS IS A DESIGN FLAW. FORD HAS AGREED TO LOOK INTO THIS MATTER. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK
NHTSA ODI #874552
Mileage unknown · Nov 6, 2000
StructureInjury
CONSUMER APPLIED THE BRAKES FOR AN UPCOMING TURN WHEN THE VEHICLE ROLLED OVER AND WENT DOWN AN EMBANKMENT, THE ROLLOVER RESULTED IN 3 PEOPLE SUSTAINING INJURIES. *SLC
NHTSA ODI #557126
Mileage unknown · Sep 30, 2000
StructureTires
THE DRIVER LOST CONTROL OF THE VEHICLE AND PROCEEDED TO SKID INTO THE SOUTHSIDE OF THE ROADWAY INTO A DITCH AND COLLIDED WITH A UTILITY POLE, THERE WERE 2 FATALITIES(TEXAS OFFICERS ACCIDENT REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, RADIAL ATX M/S, VDHL1PM435, LEFT REAR). NLM
NHTSA ODI #554980
Mileage unknown · Sep 6, 2000
StructureTires
AS REPORTED ON 9/5/00 (BEFORE THE TIRE RECALL HEARINGS ON 9/6/00) TO SENATORS RICHARD SHELBY AND FRANK LAUTENBERG AND HOUSE REPRESENTATVES W.J. "BILLY" TAUZIN AND FRED UPTON: I RECENTLY READ IN THE TIMES THAT THE EXPLORER TIRE THAT BLOWS OUT MOST OFTEN IS THE REAR DRIVER SIDE TIRE, WHICH MAKES ME WONDER IF THERE IS A DESIGN DEFE…
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AS REPORTED ON 9/5/00 (BEFORE THE TIRE RECALL HEARINGS ON 9/6/00) TO SENATORS RICHARD SHELBY AND FRANK LAUTENBERG AND HOUSE REPRESENTATVES W.J. "BILLY" TAUZIN AND FRED UPTON: I RECENTLY READ IN THE TIMES THAT THE EXPLORER TIRE THAT BLOWS OUT MOST OFTEN IS THE REAR DRIVER SIDE TIRE, WHICH MAKES ME WONDER IF THERE IS A DESIGN DEFECT IN THE VEHICLE. UPON CLOSELY EXAMINING MY 96 EXPLORER (WHICH DIDN'T COME WITH FIRESTONE TIRES, BY THE WAY), I FOUND THAT THE BODY LEANS TO THE LEFT (DRIVER'S SIDE), RESULTING IN A VERTICAL SAG OF ABOUT HALF AN INCH ON THAT SIDE. I CONFIRMED THAT THE SAG IS NOT RELATED TO VEHICLE LOADING - THE SAG PERSISTS WITH BOTH VEHICLE AND GAS TANK EMPTY; OR TO WEAKENED SPRINGS - THE CHASIS STAYS LEVEL, ONLY THE BODY SAGS. ALSO, THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS THAT COULD HAVE CAUSED THIS. SINCE THEN, OVER THE LAST COUPLE OF WEEKS OR SO, I HAVE BEEN CLOSELY OBSERVING EXPLORERS AND OTHER SUV'S ON THE ROAD AND IN PARKING LOTS. THE RESULTS OF MY ADMITTEDLY NOT-SO-SCIENTIFIC SURVEY ARE AS FOLLOWS: (1) ABOUT 50% OF THE OLDER EXPLORERS ON THE ROAD SHOW A SIMILAR SAG TO THE LEFT. (2) NONE OF THE EXPLORER'S OBSERVED SHOWED A SAG TO THE RIGHT. (3) LESS THAN 5% OF THE OTHER SUV'S OBSERVED SHOWED ANY SAG, WHICH WAS EQUALLY LIKELY TO BE TO THE LEFT OR TO THE RIGHT. I THOUGHT I SHOULD PASS ON THIS INFORMATION TO YOU, FOR WHATEVER IT IS WORTH, BEFORE THE TIRE RECALL HEARINGS IN THE SENATE TOMORROW. SINCERELY, RAMESH DHINGRA. *AK
NHTSA ODI #730412
Mileage unknown · Jul 31, 2000
StructureTires
CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND HEARD A LOUD NOISE TREAD SEPARATED FROM LEFT REAR TIRE, AND DAMAGED THE LEFT REAR QUARTER PANEL, KNOCKING OFF THE CHROME COVER OFF, AND BOLTS BROKEN AND BENT THE REAR QUARTER PANEL. *AK
NHTSA ODI #866382
Mileage unknown · Jul 21, 2000
Exterior LightingStructureSuspensionCrash
CONSUMER WAS TRAVELING ON THE HIGHWAY ABOUT 70MPH AND THEN SHE FELT VIBRATION, AND ALL OF A SUDDEN TREAD CAME OFF OF THE TIRES AND DAMAGED VEHICLE. ALSO, TAIL LIGHT WAS BROKEN, AS WELL AS FENDER WELL AND THE BUMPER. THE ORIGINAL ATW TIRES WERE ON THIS VEHICLE. CONSUMER HAD THEM REPLACED. *AK
NHTSA ODI #865855
Mileage unknown · May 23, 2000
Structure
RIGHT FRONT AND LEFT REAR DOOR HANDLES ON THE INSIDE OF THE VEHICLE BROKE, MAKING IT IMPOSSIBLE TO GET OUT OF VEHICLE. DEALER HAS SEEN VEHICLE. *AK
NHTSA ODI #862352
Mileage unknown · May 23, 2000
Structure
FRONT AND REAR DOOR HANDLES FAIL - UNABLE TO OPEN DOORS FROM INSIDE. *AK
NHTSA ODI #723093
Mileage unknown · May 8, 2000
Latches/locks/linkagesPower TrainStructure
THE BROKEN INTERIOR DOOR HANDLE MAY HAVE BEEN BROKEN FOR A LONG TIME BUT, BECAUSE OF THE CHILD SAFETY LOCK FEATURE BEING ACTIVATED IT WASN'T NOTICED UNTIL THE CHILD SAFETY LOCK WAS DEACTIVETED ONLY TO FIND THAT THE DOOR HANDLE WOULD NOT OPEN THE DOOR. UPON DISASSEMBLY, I FOUND THE PLASTIC CAM THAT UNLOCKS THE LATCH OF THE DOOR T…
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THE BROKEN INTERIOR DOOR HANDLE MAY HAVE BEEN BROKEN FOR A LONG TIME BUT, BECAUSE OF THE CHILD SAFETY LOCK FEATURE BEING ACTIVATED IT WASN'T NOTICED UNTIL THE CHILD SAFETY LOCK WAS DEACTIVETED ONLY TO FIND THAT THE DOOR HANDLE WOULD NOT OPEN THE DOOR. UPON DISASSEMBLY, I FOUND THE PLASTIC CAM THAT UNLOCKS THE LATCH OF THE DOOR TO BE CRACKED OFF RENDERING THE HANDLE USELESS. AS FOR THE TRANSMISSION, THE PREMATURE AND EXPENSIVE FAILURE SHOULD BECOME A RECALL ITEM FOR FORD AS I HAVE FOUND THAT MANY OWNERS OF THIS TYPE VEHICLE ARE EXPERIENCING PROBLEMS OF GREAT FINANCIAL CONSEQUENCE AND POSSIBLE TRAGIC HEALTH CONSEQUENCE.. I'D SAY A DISPORPORTIONATE NUMBER OF EXPLORER OWNERS ARE ENCOUNTERING SIMILAR TRANSMISSION FAILURES. THE LIFE THREATENING CONDITION OF A BAD TRANSIMISSION COULD HAVE LED TO A LOCK-UP OR UNEXPECTED RAPID DECELERATION AT HIGHWAY SPEEDS WHICH COULD HAVE ROLLED THE TRUCK. INTERNAL COMPONENTS WERE BADLY SCARRED AND IRREPAIREBLY DAMAGED. INITIAL SYMPTONS WERE HESITATION ON ACCELLERATION AT SHIFT POINTS FORD ISSUED SEVERAL SERVICE BULLETINS TO ADDRESS THESE SYMPTOMS BUT NEVER RECALLED THE DEFECTIVE PRODUCT.*AK
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence & remedy
Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THE LIFTGATE ASSIST GAS CYLINDER BRACKET ON THE RIGHT HAND BODYSIDE OUTER PANEL WAS INCORRECTLY WELDED.
Consequence & remedy
Consequence: THE GAS CYLINDER BRACKET MAY NOT PROPERLY SUPPORT THE LIFTGATE INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REINFORCE THE BRACKET ATTACHMENT WITH TWO POP RIVETS.
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH 5.0L ENGINES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, IDAHO, IOWA, MAINE, MICHIGAN (UPPER PENINSULA ONLY), MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW YORK, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN, AND WYOMING. THESE VEHICLES, WHEN OPERATED FOR EXTENDED PERIODS OF TIME AT HIGHWAY SPEEDS AND TEMPERATURES BELOW -20 DEGREES FARENHEIT, DO NOT RETURN TO IDLE DUE TO ICE IN THE THROTTLE BODY.
Consequence & remedy
Consequence: ALTHOUGH THE VEHICLE CAN BE CONTROLLED BY EITHER APPLYING THE SERVICE BRAKES OR SHIFTING THE TRANSMISSION TO NEUTRAL, INCREASED BRAKE PEDAL EFFORTS OR SOME INCREASE IN STOPPING DISTANCE CAN RESULT.
Remedy: DEALERS WILL INSTALL A REVISED PCV SYSTEM WITH WATER HEATED VACUUM SOURCE.
THE CERTIFICATION LABELS ON THE INVOLVED VEHICLES HAS INCORRECT REAR TIRE INFLATION PRESSURE DESIGNATIONS. THIS DOES NOT COMPLY WITH FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: INCORRECT INFLATION PRESSURES COULD CAUSE PREMATURE WEAR OF THE REAR TIRES. .
Remedy: OWNERS WILL BE PROVIDED WITH CORRECT CERTIFICATION LABELS AND INSTRUCTIONS FOR INSTALLING THESE LABELS. DEALERS CAN INSTALL THIS LABEL IF THE OWNER SO DESIRES.
WHEN IN THE SECONDARY LATCHED POSITION, THE DRIVER DOOR LATCHES MAY OPEN WHEN SUBJECTED TO TRANSVERSE LOADS LESS THAN THAT SPECIFIED IN FMVSS NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE DRIVER'S DOOR, WHEN CLOSED ONLY TO THE SECONDARY LATCHED POSITION, MAY NOT SUSTAIN A 1,000 POUND TRANSVERSE LOAD.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER DOOR LATCH.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
PE00039 · Front Suspension Stabilizer Bar Link
Opened Sep 20, 2000 · Closed Nov 30, 2000
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
PE99068 · Accelerator Pedal
Opened Nov 1, 1999 · Closed Mar 9, 2000
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
PE97010 · Electrical Fire In Center Console
Opened Mar 13, 1997 · Closed Sep 4, 1997
Status: closed (inferred from source dates) · Electrical System
THIS INVESTIGATION REVEALED THAT CONSOLE FIRES IN THE SUBJECT VEHICLES MOST OFTEN OCCURRED WHILE VEHICLES EQUIPPED WITH THE LAMP OUTAGE MODULE (LOM), WHICH IS PART OF THE MESSAGE CENTER, WERE TOWING A TRAILER AND WHICH HAD BEEN MODIFIED BY ADDING AN AFTERMARKET TRAILER WIRING HARNESS INTO THE VEHICLE'S TAILLIGHT CIRCUITS.THE OWNER'S MANUAL STATES NEVER AND MORE THAN OTHER TRAILER LIGHT BULB TO ONE CIRCUIT HOWEVER TRAILERS FREQUENTLY CONTAIN SEVERAL BULBS.THE RESULTING EXCESS CURRENT PASSING THROUGH THE LOM COULD CAUSE IT TO OVERHEAT RESULTING IN A FIRE.PROPER AFTERMARKET INSTALLATION OF TRAILER WIRING REQUIRES THE USE OF A BYPASS MODULE, WHICH OBTAINS POWER FOR THE TRAILER LIGHTS DIRECTLY FROM THE BATTERY RATHER THAN FROM THE VEHICLE'S TAIL LIGHT AND STOP LAMP CIRCUITS, OR THE USE OF THE MANUFACTURER'S WIRING HARNESS.IN A LETTER DATED SEPTEMBER 2, 1997, FORD NOTIFIED ODI THAT IT INTENDS TO TAKE ACTION TO PRECLUDE FURTHER INCIDENTS INCLUDING ISSUING A TECHNICAL SERVICE BULLETIN TO ITS DEALERS, NOTIFYING TRAILER RENTAL ASSOCIATIONS AND AGENCIES WHERE KNOWN, AND ADVISING OWNERS BY LETTER OF THE PROPER METHOD FOR CONNECTION OF TRAILER TOW WIRING ON THE SUBJECT VEHICLES.THERE WAS NO DEFECT TREND IN THE SUBJECT VEHICLES IDENTIFIED AS A RESULT OF THIS INVESTIGATION, AND FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT WARRANTED TO CONTINUE THE INVESTIGATION.
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