THE MULTI-FUNCTION SWITCH OPERATING THE WINDSHIELD WIPERS AND TURN SIGNALS FAILS, RESULTING IN TURN SIGNAL STAYING IN THE ON POSITION AND RESULTS IN WIRE SHORTAGE INSIDE THE STEERING COLUMN, CAUSING ELECTRICAL SMOKE TO COME OUT OF THE STEERING COLUMN. HAD I NOT MANUALLY PUSHED THE SWITCH OFF, THERE WOULD HAVE BEEN FIRE WITHIN S…
Read full complaint
THE MULTI-FUNCTION SWITCH OPERATING THE WINDSHIELD WIPERS AND TURN SIGNALS FAILS, RESULTING IN TURN SIGNAL STAYING IN THE ON POSITION AND RESULTS IN WIRE SHORTAGE INSIDE THE STEERING COLUMN, CAUSING ELECTRICAL SMOKE TO COME OUT OF THE STEERING COLUMN. HAD I NOT MANUALLY PUSHED THE SWITCH OFF, THERE WOULD HAVE BEEN FIRE WITHIN SECONDS. THIS HAS NOW HAPPENED TWICE IN THE SAME VEHICLE. THE SWITCH WAS REPLACED THE FIRST TIME, IN 2006. THAT SWITCH ALSO FAILED, BUT I WAS TOLD THE PART WAS ONLY UNDER WARRANTY FOR 12/12, SO I CANNOT HAVE IT REPLACED FOR FREE. SINCE IT IS FAULTY, (NOT CAUSED BY THE DRIVER) AND IS A MAJOR SAFETY HAZARD THAT COULD LEAD TO INJURY OR DEATH, I BELIEVE IT IS IMPORTANT TO RAISE AWARENESS AND GET THIS HANDLED IMMEDIATELY. *TR
NHTSA ODI #10302342
85,000 miles · Dec 23, 2008
Electrical SystemFire
ON MONDAY DEC 22 I DROVE MY EDDIE BAUER EXPLORER TO WORK PARKED IT AND WENT ON WITH MY DUTIES AT WORK WITHIN 5 MIN A RESIDENT PULLS UP TELLING ME THAT MY VEHICLE IS ON FIRE .THE FIRE STARTED UNDER THE HOOD AND COMPLETELY BURNED THE WHOLE VEHICLE I AM LOOKING FOR A ANY INFORMATION THAT WOULD EXPLAIN THIS THANK YOU. *TR
NHTSA ODI #10252694
143,000 miles · May 14, 2008
Electrical SystemFire
TL*THE CONTACT OWNS A 1996 FORD EXPLORER. THE CONTACT STARTED THE VEHICLE AND TURNED ON THE HEATER. HE WALKED TO HIS MAILBOX AND RETURNED TO FIND SMOKE COMING FROM THE CENTER CONSOLE OF THE VEHICLE. ALL OF A SUDDEN, FLAMES APPEARED FROM THE CONSOLE. HE RETRIEVED A FIRE EXTINGUISHER TO DOUSE THE FIRE. THE ENTIRE DASHBOARD AN…
Read full complaint
TL*THE CONTACT OWNS A 1996 FORD EXPLORER. THE CONTACT STARTED THE VEHICLE AND TURNED ON THE HEATER. HE WALKED TO HIS MAILBOX AND RETURNED TO FIND SMOKE COMING FROM THE CENTER CONSOLE OF THE VEHICLE. ALL OF A SUDDEN, FLAMES APPEARED FROM THE CONSOLE. HE RETRIEVED A FIRE EXTINGUISHER TO DOUSE THE FIRE. THE ENTIRE DASHBOARD AND UNDERNEATH CAUGHT FIRE AND HE BELIEVED THAT THE WIRING HARNESS UNDER THE DASHBOARD MAY HAVE BEEN THE CAUSE OF THE FIRE. HE DID NOT CONTACT THE FIRE DEPARTMENT OR THE MANUFACTURER TO REPORT THE FIRE, BUT HE DID CONTACT HIS INSURANCE COMPANY. THE FAILURE AND CURRENT MILEAGES WERE 143,000. UPDATED 07/29/08 *BF UPDATED 07/29/08. *JB
NHTSA ODI #10227789
73,852 miles · Nov 5, 2006
Electrical System
RUNNING TAILLIGHTS BECOME DIM THEN FAIL COMPLETELY WITH THE SMELL OF BURNT WIRING, COMING FROM THE DASHBOARD VICINITY. ON BOARD COMPUTER SHOWS NO FAILURE AND FRONT RUNNING/MARKER LIGHTS STILL OPERABLE. NO OTHER EXTERIOR LIGHTING FAILURE. *JB
NHTSA ODI #10172657
Mileage unknown · Oct 20, 2005
Electrical SystemVehicle Speed ControlFire
DT: CONTACT STATED IN 02-05 THE CAR STARTED SMOKING WHILE DRIVING. THE CONSUMER PULLED OVER AND THERE WAS A FIRE UNDER THE HOOD. THE CAR WAS DESTROYED. THE FIRE DEPARTMENT WAS CALLED. THE CONSUMER REPORTED OF HAVING NO PROBLEMS WITH THE CRUISE CONTROL PRIOR TO THIS HAPPENING. THE CONSUMER WAS UNABLE TO DETERMINE WHAT MAY HA…
Read full complaint
DT: CONTACT STATED IN 02-05 THE CAR STARTED SMOKING WHILE DRIVING. THE CONSUMER PULLED OVER AND THERE WAS A FIRE UNDER THE HOOD. THE CAR WAS DESTROYED. THE FIRE DEPARTMENT WAS CALLED. THE CONSUMER REPORTED OF HAVING NO PROBLEMS WITH THE CRUISE CONTROL PRIOR TO THIS HAPPENING. THE CONSUMER WAS UNABLE TO DETERMINE WHAT MAY HAVE CAUSED THE FIRE. HE WAS NOT SURE IF IT WAS ELECTRICAL OR CAUSED BY THE VEHICLE SPEED CONTROL:CRUISE CONTROL. *AK *NM
NHTSA ODI #10137219
94,000 miles · Oct 6, 2005
Electrical System
1996 EDDIE BAUER, FORD EXPLORER..THE VEHICLE HAS OPERATED FINE FOR THE PAST YEAR, BUT IN JUNE THE WIPERS, WINDOWS, INTERIOR LIGHTS, AND SOME INTERIOR SYSTEMS SHUT DOWN, THEN COME BACK ON, THEN LOCK UP AGAIN. AFTER TALKING TO MY DEALER, THEY TELL ME IT LIKELY THE GEM GOING OUT. THEY INFORMED ME THAT A RECALL HAD BEEN MADE ON 1999…
Read full complaint
1996 EDDIE BAUER, FORD EXPLORER..THE VEHICLE HAS OPERATED FINE FOR THE PAST YEAR, BUT IN JUNE THE WIPERS, WINDOWS, INTERIOR LIGHTS, AND SOME INTERIOR SYSTEMS SHUT DOWN, THEN COME BACK ON, THEN LOCK UP AGAIN. AFTER TALKING TO MY DEALER, THEY TELL ME IT LIKELY THE GEM GOING OUT. THEY INFORMED ME THAT A RECALL HAD BEEN MADE ON 1999 MODELS, BUT THAT IT DIDN'T COVER 1996'S. I'VE SPOKEN TO A NUMBER OF OTHER 1996 OWNERS AND HAVE VISITED A NUMBER OF EXPLORER SITES ONLINE AND EVIDENTLY THIS ISN'T AN ISOLATED INCIDENT. THE NHTSA RECALL FOR THE 1999'S IS IDENTICAL TO THE PROBLEMS I'M HAVING...IS THERE ANYTHING THAT CAN BE DONE TO CORRECT THIS PROBLEM. THE GEM IS AN EXPENSIVE REPLACEMENT PART AND MY MECHANIC SAYS IT SHOULDN'T HAVE WENT OUT IN SUCH A SHORT PERIOD OF TIME. THE VEHICLE IS MECHANICALLY PERFECT AND IS KEPT IMMACULATE, BUT THIS PROBLEM IS MAKING ME SERIOUSLY QUESTION PURCHASING A NEW VEHICLE GIVEN ALL THE ELECTRONIC GARBAGE THAT IS PLACED ON THEM NOWADAYS. FORD DOESN'T SEEM TO RESPOND TO THIS COMPLAINT, JUST TELLING ME THAT IT ISN'T A RECALLED ITEM AND THEREFORE ISN'T THEIR RESPONSIBILITY. *NM
NHTSA ODI #10138932
150,000 miles · Aug 28, 2005
Electrical SystemFire
1996 FORD EXPLORER HAD SPONTANEOUS ENGINE FIRE WHILE PARKED AND UNATTENDED. CAR HAD NOT BEEN DRIVEN FOR 8 HOURS PRIOR TO FIRE. *JB
NHTSA ODI #10134425
174,056 miles · Feb 4, 2005
Electrical SystemFire
THE TRUCK WAS PARKED INSIDE THE PARKING LOT AND IT CAUGHT ON FIRE. NO INJURIES REPORTED. DRIVER CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK
NHTSA ODI #10110896
Mileage unknown · Apr 23, 2003
Electrical System
96 FORD EXPLORER: CHECK ENGINE LIGHT CAME ON TWO WEEKS AGO, ONE WEEK LATER, BATTERY STALLED AND REQUIRED A JUMP, THE POWER LEVELS READ NORMAL. I CHECKED THE POWER DISTRIBUTION BOX AND THE FUSES DID NOT MATCH OWNER'S MANUAL. TWO PARTS SHOPS ADVISED THIS COULD TRIGGER FIRE, OR A DEVICE TO MALFUNCTION. PER FORD OWNER'S MANUAL, A…
Read full complaint
96 FORD EXPLORER: CHECK ENGINE LIGHT CAME ON TWO WEEKS AGO, ONE WEEK LATER, BATTERY STALLED AND REQUIRED A JUMP, THE POWER LEVELS READ NORMAL. I CHECKED THE POWER DISTRIBUTION BOX AND THE FUSES DID NOT MATCH OWNER'S MANUAL. TWO PARTS SHOPS ADVISED THIS COULD TRIGGER FIRE, OR A DEVICE TO MALFUNCTION. PER FORD OWNER'S MANUAL, AIRBAG & ATBS IMPACTED. I REPLACED THE FUSES TO MATCH THE OWNER'S MANUAL. TODAY, I TOOK THE CAR TO A PRIVATE SHOP, THAT WORKED ON THE ELECTRICAL SYSTEM EARLIER. THE OWNER PULLED AN ALL DATA SCHEMA, WHICH IS QUITE DIFFERENT. HOW DO I KNOW WHICH ELECTRICAL SCHEMA IS CORRECT - THE OWNER'S MANUAL, THE OTHER SHOPS REFERRED TO, OR ALL DATA? IT MAKES A DIFFERENCE, 60A VS 30A FUSES, DIFFERENT BLANK RELAYS, ETC. IF THE FORD MANUAL IS CORRECT, AND I FOLLOW THE ALL DATA SCHEMA, IT COULD TRIGGER FIRE OR MALFUNCTION. VICE VERSA, WOULD BE BAD ALSO. EITHER WAY, CONSUMERS SHOULD BE ALERTED? EITHER TO INCORRECT ELECTRICS IN THE FORD MANUAL, OR TO AN INCORRECT ALL DATA SCHEMA USED BY MECHANICS? (I HAVE ASKED FORD, ALSO, FOR A REPLY.) ALSO - THIS IS THE SECOND TIME IN 6 MONTHS I HAVE HAD ISSUES WITH THE CHECK ENGINE LIGHT, BUT NO OTHER SYMPTOMS. THE FIRST TIME, THE MECHANIC REPLACED THE CAM SENSOR, AND IT EVENTUALLY WENT OFF. HE STATED THIS WARNING LIGHT WAS INSIGNIFICANT, AND REFERRED ONLY TO EMISSIONS STANDARDS. (NO VISIBLE EMISSIONS). I NOTE THAT - PER THE OWNERS MANUAL AGAIN - THIS WARNING LIGHT CAN ALSO BE TRIGGERED BY A MONITORING, GPS, OR ALARM DEVICE BEING INSTALLED IN THE VEHICLE. IF I CAN FIND NO OTHER CAUSE, HOW WOULD I CHECK FOR THIS, AND DO YOU HAVE OTHER RECORDS OF THIS BEING THE CAUSE? THE CHECK ENGINE LIGHT WAS ALSO AN ISSUE, LAST SPRING. IN APRIL 02, THE FORD DEALER IN ORLANDO REPLACED THE IDLE AIR CONTROL, AND THE VALVE ASSEMBLY-THRO. CHECK ENGINE LIGHT WAS ALSO AN ISSUE SHORTLY AFTER PURCHASE; DEALER REPLACED SENSOR ASSEMBLY-EGR, THERMOSTAT ASSEMBLY. IS THERE AN ASSOCIATED RECALL, OR DOES THIS FIT OTHER PATTERN? THANKS! *JB
NHTSA ODI #10016434
86,568 miles · Jan 25, 2003
Electrical SystemFire
CENTER CONSOLE WITH COMPUTER INFO DISPLAY CAUGHT FIRE WHILE DRIVING.
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence & remedy
Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THE LIFTGATE ASSIST GAS CYLINDER BRACKET ON THE RIGHT HAND BODYSIDE OUTER PANEL WAS INCORRECTLY WELDED.
Consequence & remedy
Consequence: THE GAS CYLINDER BRACKET MAY NOT PROPERLY SUPPORT THE LIFTGATE INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REINFORCE THE BRACKET ATTACHMENT WITH TWO POP RIVETS.
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH 5.0L ENGINES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, IDAHO, IOWA, MAINE, MICHIGAN (UPPER PENINSULA ONLY), MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW YORK, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN, AND WYOMING. THESE VEHICLES, WHEN OPERATED FOR EXTENDED PERIODS OF TIME AT HIGHWAY SPEEDS AND TEMPERATURES BELOW -20 DEGREES FARENHEIT, DO NOT RETURN TO IDLE DUE TO ICE IN THE THROTTLE BODY.
Consequence & remedy
Consequence: ALTHOUGH THE VEHICLE CAN BE CONTROLLED BY EITHER APPLYING THE SERVICE BRAKES OR SHIFTING THE TRANSMISSION TO NEUTRAL, INCREASED BRAKE PEDAL EFFORTS OR SOME INCREASE IN STOPPING DISTANCE CAN RESULT.
Remedy: DEALERS WILL INSTALL A REVISED PCV SYSTEM WITH WATER HEATED VACUUM SOURCE.
THE CERTIFICATION LABELS ON THE INVOLVED VEHICLES HAS INCORRECT REAR TIRE INFLATION PRESSURE DESIGNATIONS. THIS DOES NOT COMPLY WITH FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: INCORRECT INFLATION PRESSURES COULD CAUSE PREMATURE WEAR OF THE REAR TIRES. .
Remedy: OWNERS WILL BE PROVIDED WITH CORRECT CERTIFICATION LABELS AND INSTRUCTIONS FOR INSTALLING THESE LABELS. DEALERS CAN INSTALL THIS LABEL IF THE OWNER SO DESIRES.
WHEN IN THE SECONDARY LATCHED POSITION, THE DRIVER DOOR LATCHES MAY OPEN WHEN SUBJECTED TO TRANSVERSE LOADS LESS THAN THAT SPECIFIED IN FMVSS NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE DRIVER'S DOOR, WHEN CLOSED ONLY TO THE SECONDARY LATCHED POSITION, MAY NOT SUSTAIN A 1,000 POUND TRANSVERSE LOAD.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER DOOR LATCH.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
PE00039 · Front Suspension Stabilizer Bar Link
Opened Sep 20, 2000 · Closed Nov 30, 2000
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
PE99068 · Accelerator Pedal
Opened Nov 1, 1999 · Closed Mar 9, 2000
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
PE97010 · Electrical Fire In Center Console
Opened Mar 13, 1997 · Closed Sep 4, 1997
Status: closed (inferred from source dates) · Electrical System
THIS INVESTIGATION REVEALED THAT CONSOLE FIRES IN THE SUBJECT VEHICLES MOST OFTEN OCCURRED WHILE VEHICLES EQUIPPED WITH THE LAMP OUTAGE MODULE (LOM), WHICH IS PART OF THE MESSAGE CENTER, WERE TOWING A TRAILER AND WHICH HAD BEEN MODIFIED BY ADDING AN AFTERMARKET TRAILER WIRING HARNESS INTO THE VEHICLE'S TAILLIGHT CIRCUITS.THE OWNER'S MANUAL STATES NEVER AND MORE THAN OTHER TRAILER LIGHT BULB TO ONE CIRCUIT HOWEVER TRAILERS FREQUENTLY CONTAIN SEVERAL BULBS.THE RESULTING EXCESS CURRENT PASSING THROUGH THE LOM COULD CAUSE IT TO OVERHEAT RESULTING IN A FIRE.PROPER AFTERMARKET INSTALLATION OF TRAILER WIRING REQUIRES THE USE OF A BYPASS MODULE, WHICH OBTAINS POWER FOR THE TRAILER LIGHTS DIRECTLY FROM THE BATTERY RATHER THAN FROM THE VEHICLE'S TAIL LIGHT AND STOP LAMP CIRCUITS, OR THE USE OF THE MANUFACTURER'S WIRING HARNESS.IN A LETTER DATED SEPTEMBER 2, 1997, FORD NOTIFIED ODI THAT IT INTENDS TO TAKE ACTION TO PRECLUDE FURTHER INCIDENTS INCLUDING ISSUING A TECHNICAL SERVICE BULLETIN TO ITS DEALERS, NOTIFYING TRAILER RENTAL ASSOCIATIONS AND AGENCIES WHERE KNOWN, AND ADVISING OWNERS BY LETTER OF THE PROPER METHOD FOR CONNECTION OF TRAILER TOW WIRING ON THE SUBJECT VEHICLES.THERE WAS NO DEFECT TREND IN THE SUBJECT VEHICLES IDENTIFIED AS A RESULT OF THIS INVESTIGATION, AND FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT WARRANTED TO CONTINUE THE INVESTIGATION.