Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
Passenger Seat / Airbag Safety Concern The front passenger seat does not reliably lock into position and can move while the vehicle is being driven. The vehicle also displays “REMOVE OBJECT PASS SEAT” even when the passenger seat is completely empty and there are no objects on, underneath, or around the seat. The airbag/SRS warn…
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Passenger Seat / Airbag Safety Concern The front passenger seat does not reliably lock into position and can move while the vehicle is being driven. The vehicle also displays “REMOVE OBJECT PASS SEAT” even when the passenger seat is completely empty and there are no objects on, underneath, or around the seat. The airbag/SRS warning light is also illuminated. We have thoroughly checked the passenger seat and surrounding area for objects, but the warning remains. The passenger seat's failure to remain securely locked while the vehicle is moving is a serious safety concern, particularly because it is occurring at the same time as warnings involving the passenger occupant/airbag system. I am concerned that the seat locking problem and passenger occupant classification/airbag system problem may be related. I am also aware that certain 2010 Ford Explorer Sport Trac vehicles were subject to NHTSA Recall 10V-161 / Ford Recall 10C11 involving front seat recliner mechanisms, and I would like this vehicle investigated to determine whether this defect or a related seat/restraint-system defect is involved. The vehicle currently has approximately 151,667 miles. No collision caused these symptoms. The passenger seat is not being used because it cannot be relied upon to remain securely locked
NHTSA ODI #11763983
150,000 miles · Sep 24, 2021
Seats
The contact owns a 2010 Ford Explorer Sport Trac. The contact stated that the driver seat track had become defective causing the seat to move back and forth while driving. The contact had the seat track replaced by an independent mechanic; however, the failure returned soon after repair. The contact then took the vehicle to a lo…
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The contact owns a 2010 Ford Explorer Sport Trac. The contact stated that the driver seat track had become defective causing the seat to move back and forth while driving. The contact had the seat track replaced by an independent mechanic; however, the failure returned soon after repair. The contact then took the vehicle to a local dealer where he was given an estimate for the repair of another seat track. The dealer also informed him that they could not guarantee that the repair would fix the failure. The contact was then referred to NHTSA for assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
NHTSA ODI #11434260
60 miles · Nov 8, 2010
Seats
TL* THE CONTACT OWNS A 2010 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADRESTS EXHIBITED A SEVERE FORWARD ANGLE AND WAS CAUSING THE CONTACT TO SUSTAIN SEVERE HEADACHES. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. TH…
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TL* THE CONTACT OWNS A 2010 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADRESTS EXHIBITED A SEVERE FORWARD ANGLE AND WAS CAUSING THE CONTACT TO SUSTAIN SEVERE HEADACHES. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 60.
NHTSA ODI #10365033
200 miles · Sep 16, 2010
Seats
PURCHASED VEHICLE 09/03/2010. DRIVER AND FRONT PASSENGER HEAD RESTS ARE ANGLED FORWARD CAUSING HEAD TO BE TITLED FORWARD AND DOWNWARD. CAUSING SEVERE NECK AND BACK PAIN. NO REPLACEMENTS FOUND. FORD MOTOR COMPANY EMAILED. *TR
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
1
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
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