Engine. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

6 reports

111,000 miles · Mar 14, 2022

Engine And Engine Cooling

Read full complaint

The contact owns a 2015 Ford Explorer Police Intercept. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed with catalytic converter failure. The dealer performed an oil change and reprogrammed the computer; however, the failure recurred. The dealer was made aware of the failure and informed the contact that the catalytic converter needed to be replaced. The vehicle was not repaired. The dealer directed the contact to file a complaint with the NHTSA. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the warranty on the vehicle had expired. The failure mileage was approximately 111,000. The VIN was unavailable. The consumer has provided the VIN. They also stated that the dealer spoke with a Ford tech to inform them to replace the part and Ford refuses to do so.

NHTSA ODI #11456600

112,000 miles · Jan 16, 2019

Unknown Or Other

EXHAUST MANIFOLDS WERE LEAKING CAUSING DRIVER HEADACHES. NEEDED TO BE REPAIRED BY REPLACING BANK 1 AND BANK 2 MANIFOLDS. VEHICLE IS A POLICE INTERCEPTOR AND HAS BEEN USED ON PATROL.

NHTSA ODI #11170308

90,000 miles · Apr 27, 2018

SteeringVehicle Speed Control

VECHILE SHIFTS DOWN INTO FIRST WHILE DRIVING STEERING WHEEL POPS WHEN TURNING AND LOCKS UP

NHTSA ODI #11090523

155,000 miles · Feb 14, 2018

Engine

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THIS VEHICLE IS USED AS A POLICE VEHICLE. COMPLAINTS OF EXHAUST FUMES IN CABIN. INSPECTION SHOWED EXHAUST MANIFOLD CRACKED. ALREADY RECALLED FOR EXHAUST FUMES AND WAS INSPECTED FOR THIRD PARTY HOLES. THIS IS RELATED TO NHTSA COMPLAINT #'S 11072716 AND 11072719. FORD FLEET SERVICES HAS BEEN CONTACTED AND HAS ASSIGNED CASE # CAS14109974. THEY HAVE STATED THEY ARE AWARE BUT NO RECALL FOR MANIFOLDS. WE ARE A SMALL DEPARTMENT WITH 5 POLICE VEHICLES AND WE ARE DOWN THREE ALL IN THE LAST 3 WEEKS. WE HAVE NO CHOICE BUT TO GET THEM FIXED AT A COST OF BETWEEN $1200-$1500. I HAVE ASKED FOR FINANCIAL ASSISTANCE FROM FORD. THEY ADVISED THEY WILL LOOK INTO THAT.

NHTSA ODI #11072853

112,000 miles · Feb 13, 2018

Engine

THIS VEHICLE IS USED AS A POLICE VEHICLE. COMPLAINTS OF EXHAUST FUMES IN CABIN. INSPECTION SHOWED RIGHT EXHAUST MANIFOLD CRACKED. ALREADY RECALLED FOR EXHAUST FUMES AND WAS INSPECTED FOR THIRD PARTY HOLES.

NHTSA ODI #11072719

135,000 miles · Feb 13, 2018

Engine

THIS VEHICLE IS USED AS A POLICE VEHICLE. COMPLAINTS OF EXHAUST FUMES IN CABIN. INSPECTION SHOWED LEFT EXHAUST MANIFOLD CRACKED. ALREADY RECALLED FOR EXHAUST FUMES AND WAS INSPECTED FOR THIRD PARTY HOLES.

NHTSA ODI #11072716

Official recalls

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE23001 · Windshield Trim Molding Item Detachment

Opened Jan 27, 2023 · Closed Feb 8, 2024

Status: closed (inferred from source dates) · Structure:body:roof And Pillars

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the NHTSA. In its April 17, 2023 response to ODI’s information request, Ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to A-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic A-pillar bracket, which is bolted to the vehicle structure during assembly. The A-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by Ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On January 19, 2024, Ford filed safety recall 24V-031 for MY 2011-2019 Ford Explorer vehicles to address the subject defect. In the Part 573 Safety Recall Report, Ford identified that a detached A-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing A-pillar trim panel and, if necessary, the replacement of the component. The remedy A-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.