2025 Ford Expedition

Relating to NHTSA ID Number 11027142 (Ford SSM 5446 and purported remedy SSM 54692). Experience a left turn signal that is automatically erroneously activated after a sharp right hand turn with right turn signal activated. There are two other complaints filed with NHTSA regarding this problem. In my case the left turn signal DOES NOT CANCEL AFTER RETURN TO CENTER. This is a potentially dangerous situation, since other drivers don't know what moves you might be intending to make. Ford claims SSM 54692 is a remedy with part number SL1Z-13K359-AA installation. This part was installed on 8/5/26 and did NOT remedy the problem. Since then have been awaiting contact from dealer re Ford engineers solution. Dealer's communications have been quite lacking.

While parked overnight, the panoramic sunroof shattered upwards. There is zero evidence of an impact. While opening door to stand on retractable running boards to take a picture, the center area of glass collapsed into the SUV. Rain storms in area and had to immediately tarp roof. Was on vacation 13 hours from home. Had to drive home at 60 MPH and re-tarp the sunroof in excess of 5 times. If this happened while driving there would have been dramatic impact to driver distraction and family sitting underneath the sunroof.

My vehicle continues to experience "unintended left turn signal activation" after making a right hand turn and the left turn signal activates spontaneously. Ford documented in writing that they considered this "a great safety risk". They recently indicated a fix was available, but upon receipt of my vehicle from this completed repair, the repair immediately failed and the issue persisted upon my first right hand turn out of the dealership parking lot (occurred on 4/8). I immediately returned the vehicle to the dealership where no new fix is available. I followed up on 4/14, I was told a software update went out on 4/9 and now they were unable to duplicate the issue. I agreed to take the vehicle again, where the issue immediately persisted upon exit of the parking lot; I immediately returned and was able to recreate the issue with a Ford employee in the vehicle. I do have video of the issue happening on 4/14. I also have video from the Ford chat stating this is a safety issue however I have been unable to upload them to the complaint.

The vehicle is experiencing "unintended left turn signal activation". When a right hand turn signal is activated, and the steering wheel is corrected after completing the turn, the left turn signal activates spontaneously. This miscommunicates intent to other drivers, causes dangerous assumptions on the road and increases collision risk. Ford has acknowledged this is a known issue and a "great safety risk" but has no resolution. This has been ongoing since purchase in late summer 2025, however initially I thought it was perhaps a user error. It has since been identified as a known issue.

While driving down the road, the sunroof spontaneously exploded. The loud bang (sounded like a gun shot) and tiny pieces of glass, that luckily were caught in the sunshade, could have been disastrous for my wife and our three small children that were in the car. The glass is bowed outwards. It has been taken back to Mullinax Ford Dealership for repair. They tell me it will not be covered under any warranty. There were no warning signs before now that there could be a problem with this sunroof, we only have 5k miles on the vehicle.